Claimed

Jeeves Consumer Services Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 1605
Resolved
191
Unresolved
1414
Quick Links
Statistics
Share
Contacts

File a complaint to Jeeves Consumer Services

Having problems with Jeeves Consumer Services?

File a complaint and get it resolved by Jeeves Consumer Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jeeves Consumer Services
Customer Service Contacts

Jeeves Consumer Services Phone Numbers

Toll free
1800 4252 5252
275
370

Jeeves Consumer Services Website

Jeeves Consumer Services Head Office Address

#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout
Bangalore
Bangalore District
Karnataka
India
560102

Jeeves Consumer Services reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
supriyadeyasin
from Baharampur, West Bengal
Report
Copy

no picture no image & blank black screen and no flashlight

Address:Vill. Radhikanagar, P.O. Cossimbazar, Near Passport Office, P.S. Berhampore, Dist. Murshidabad., Murshidabad, West Bengal, 742102

My vu tv 80 CMS (32inch) LED TV serial no. BT717EWD00363, model no. 32D7545 is not working for 5 days. Sound is ok but display is black. I need servicing as my tv is covered with warranty period. I purchase the tv on 21/09/2017 and extended warranty is upto 20/09/2020. I attach aadhar card for my identification and warranty card for getting servicing....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Robin Mariya Kunjumon
from Noida, Uttar Pradesh
Report
Copy

service engineer charged for new tv installation

Address:Media infotech ayyaneth building college jn anchal,kollam., Kollam, Kerala, 691306

I bought the new tcl tv from flipkart.
Service engineer come to home and fixed the tv.
Last he charged the amount of fix.500 rs

I will call him bt cannot attend the call

Rules and regulations base
It's a free installation free of cost..
I want my money back

Very bad services and responsibilities.

Enthonnu service aano entho oru mathiri munjiya erpadu....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Senthil Kumar Murugesan
from Mumbai, Maharashtra
Report
Copy

jeeves mobile protect claimid:ad61554871362 plan id:jppoffk1168771

Address:Bangalore, Karnataka, 110078

I am writing this with utmost angst and agitation. If you look at the record and notations my device was picked up on the 18th of last month. As per your tat the device was supposed to reach me in 10 business days which comes out to the 2nd of may; however today is 15th of may and i have still not received my device yet. Initially i was promised the 2nd then 7th and then 15th of may. Now when i called up today they are saying that i will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Salluraju
from Hubli, Karnataka
Report
Copy

mobile service

Address:#L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout,, 560102

Dear sir,
I give for the service my protection plan jppoffk563887 &
My claim request ad[protected]
My protection plan jppoffk563887 & my claim request ad[protected] claim at[protected] already 2 months over regarding this i called so many times but there is no genuine reply for this from customer helpline side & in mail also so take it as compalint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohi56
from Mumbai, Maharashtra
Report
Copy

complete mobile protection plan

Address:A12 ganesh kunj ganesh nagar near vineyard church pune, Pune, Maharashtra, 411012

Hi team,

I have claim against my phone as it was damaged on 18th of april qnd my device was pick on 26th and delivered you on 29th according to you tat it must be delivered back to me within 10 days. I have call customer care so many time but they reply our concern person will call you back soon but no one call back and same is with the mail. I am getting same time of reply everytime.

Yesterday only i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:L-169, 13th Cross. 5th Main, Sector 6, HSR Layout, Bangalore - 560 102, Bangalore, Karnataka, 560102
Website:www.jeeves.co.in

I bought tv from flipkart for which i bought extended warranty from jeeves. But somehow tv was having technical issues, so i returned my tv. So need to cancel the extended warranty also as tv been returned.
I called customer care of jeeves and they suggested me to write mail to [protected]@jeeves.co. I wrote mail on dt. 16.05.2019 regarding refund of my amount which i have paid i.e. Rs.1930. But till date i have not received any...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:सेक्टर 85, Faridabad, Haryana, 121002

Hi,

In Sept 2018, I bought an Iphone 8 from Flipkart and being on a safer side also went ahead with their Extended Warranty Plan which is supported by Jeeves Consumer Services.

Somehow phone faced some issues and having that warranty I felt a bit in luck, but for last 15 days I have been chasing their customer care to update me with the status of my device but there has been no response from their end, keeping...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiban Dutta
from Mugma, Jharkhand
Report
Copy

delay/negligence of allotted services

Address:Burdwan, West Bengal

I have bought a mi led tv 4a pro from flipkart.com and it was delivered within the expected date on 17.05.2019 (Friday). The installation and demo services was allotted to jeeves consumer services pvt ltd and scheduled to be done within 19.05.2019 (Sunday). I recieved a call from jeeves asansol office on 18.05.2019 and they appointed an service person named sintu but when i called him, he told he wouldn't be able to do it on 18.05.2019. Hence...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
kt boys
from Delhi, Delhi
Report
Copy

realme 2

Address:new vijay nagar shankarpuri ghaziabad, Ghaziabad, Uttar Pradesh, 201009

Hii team jeeves
I'm submiting a complaint for claim request for my realme 2 hendest it's accident damage and i want reapair my heandset so i'm submitting a complaint for repair my heandset and complaint is registered sucessfully but and your team is already provide me my plain id and claim id and your courier partner is already pickup my heandset but the issue is a mail receive to me by realme the tol total estimation is 10868 so...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitish Bajpayee
from Delhi, Delhi
Report
Copy

horrible service at jeeves consumer services

Address:Hsr layout, 560102

Had purchased 2 AC from flipkart
Installation was given to jeeves
Customer care allocated engineer sharath who misbehaved
On complaining to customer care they also misbehaved
AC installation did not happen even after a month
Bunch of gundas in Jeeves
Like to tell everyone to stop using services of this company else you will be burning your hands
They are fraud, cheater and gundas...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeevani123
from Jabalpur, Madhya Pradesh
Report
Copy

warranty

Address:central pollution control board, 3rd floor, Sahkar bhawan, north t t nagar, bhopal., Bhopal, Madhya Pradesh

I am having a handsets/wu04425/mi
Hsn : 85171290 and purchased as per bill on dated[protected]. And invoice number is fabber[protected]

I have visited a service center at malviya nagar, and he has told that the handset is out of warranty due to physical damage.

I have seen but not exactly as he told.

This handset (Mi note 5) is under warranty and under one year warranty extended plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay chandar ch
from Mumbai, Maharashtra
Report
Copy

installation not done

Address:901 C ,Vikas Paradise Co-op. Housing Society,, Rajmata Jijabai Marg, Sher E Punjab Colony, Andheri East, Mumbai City, Maharashtra, 400093

In flipkart

Purchased : lloyd 1.2 ton 3 star split inverter ac - white

Order id : od[protected]

Registered mobile [protected] : alternate mobile no [protected]

Product delivered on delivered on sun, may 5th '19

So far installation is not done inspite of repeated calls to call center

Want to a service engineer deputed on this for installation &...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amars0161
from Agartala, Tripura
Report
Copy

extended warranty plan

Address:East Singhbhum, Jharkhand, 831014

My extended warranty plan number is jppoffk250891, i had submitted my device on 18th april and still i have not recieved my device yet every time i call customer care they say the item is pending for part and this has been going on since 18th april 2019 now i am saying that please send the device without repair but they are not doing so, i am really stuck and feeling like they are doing fraud.
Now i am not able to understand what to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anjanathakur
from Delhi, Delhi
Report
Copy

service related issue (installation of air conditioner )

Address:Mohali, Punjab

Team,
Complaint against Jeeves for not attending calls after giving appointment for installation of Split AC. at Sky net tower Zirakpur location .
Staff of Jeeves Ms. Sheetal Oberoi called up in the morning and fix up an appointment for evening for AC installation on 5.00 PM on 06th May 2019.My husband had taken a short leave to attend the installation in front of him. Till 7.00 PM No one called up and reach the destination....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriniwas Rao
from Mumbai, Maharashtra
Report
Copy

jeeves complete mobile protection plan jppoffk1645538

Address:Gautam Buddh Nagar, Uttar Pradesh

My mobile was picked up for servicing on 13 april & i was told it would be returned on 27th april which i never received. Customer care is just giving false commitments for jeeves complete mobile protection plan jppoffk1645538

Since last 5 days they are asking for 72 hours to come back with the status. Customer service number is [protected].

Captain shriniwas rao
Mobile [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanket121245
from Surat, Gujarat
Report
Copy

not received mobile after repaired

Address:A-503 DIVYADARSHAN APTS, OPP RUSABH TOWER, NR JAIN DERASAR, ADAJAN PATIA, Surat, Gujarat, 395009

I have purchase mobile from flipkart and also taken insurance protection from jeeves consumer services (P) ltd. After 1 month there was liquid damage so there team took the mobile from my place. Now they are saying after repair the mobile has been dispath but i have still not received back. It has more then 15 days. I have mailing since 15 days but no response at all. I have call many time but there also no response. Pathetic service. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mk_mayank
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service of refrigerator

Address:Gautam Buddh Nagar, Uttar Pradesh, 21306

I was facing issue with my refrigerator which is under extended warranty with Jeeves. I registered complaint with Jeeves customer care on 29th April. Its been two days no engineer visited till now. I also followed up with the assigned engineer couple of times, today EOD i.e. 5/1/19, he says " I don't repair refrigerators, next day i will ask my manager to re-assign the request ". For past 3 days i have been following up with them and its...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manuraj Raghuwanshi
from Bengaluru, Karnataka
Report
Copy

theft claim not processed.

Address:Pune, Maharashtra, 411027

Have raised a claim for theft on plan id jppoffk1337329 on 15th april 2019. Have submitted documents over jeeves@protect.co.in and mobile. [protected]@bajajallianz.co.in with invoice, cancelled cheque, id proof, fir under section 154.

The claim is rejected. The customer care number people keeps call on hold and do not transfer to supervisors.

Have been told to wait 2 days, 3 days, it has been 14 days till now.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selva Kumar P
from Chennai, Tamil Nadu
Report
Copy

very worst customer response mr. jaya prakash phone no :- 8667355081

Address:15/2 , Sre sakthi bajaj , Erode main road , opp.bsnl office ,, 638052
Website:Please give correct responce to customers

I'll order poco f1 mobile in flipkart.. I'll face the issue in simple card slot.. Flipkart will arrange tech visit thru jeeves consumer service mr. Jaya prakash yesterday i'll to more then 6 times sill now no response from jaya prakash.. Very very worst technician i'll saw it & mr. Jaya prakash without any information he will give a appointment to at[protected].. Please arrange me another technician.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul2040
Report
Copy

mobile insurance policy

Address:144/533, 3rd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout, 1st Sector, Bengaluru, Karnataka 560102, 560100

I had bought a mobile phone on 9th of february 2019 (Asus zenfone max m2) from flipkart along with that i also bought mobile complete care protection i. E sort of mobile insurance from "jeeves consumer services". On 15th of april i had faced some issues in my mobile phone so i claim my insurance for the service of my mobile against policy id: jppoffk1459634 on 18th of april 2019. Company registered my complaint and told me that mobile issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy