[Resolved] Jio — Delay in activation of my Jio Sim
Kharagpur, West Bengal, India
Applicant name-anish majumdar
Date of buying sim and submitting caf-31.08.16
Registered/alternate mob no-[protected]
Store-reliance digital store mini, puratan bazaar road, kharagpur-721301, west bengal.
Till now i have not received any messages or order no of my jio sim activation.
My friend has also taken jio sim on that same day (31.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.
Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
Please activate my jio sim as quick as possible.
What is the status of my activation process?
I am looking forward for a positive reply from the company.
Complaint marked as Resolved Sep 7, 2016
I have called the Jio toll free customer care no but they have not accepted my call.This step was repeated 4 to 5 times but none of the tie they have accepted my phone calls.
Then I emailed them on company's email id at [email protected]
but they have only replied me with that "Due to overwelming response their may be some delay in responding my query."
But after 4 emails they have replied me with a compaint no which is SR000001D5H3
They also replied me that their team will resolve the issue within the next 48 hours.
These are all the detailed information.
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