[Resolved] Jio — Delay in activation of my Jio Sim

 
9 Reviews
Kharagpur, Paschim Medinipur District, West Bengal, India
 RupamPrince
Jio no-[protected]
Applicant name-anish majumdar
Date of buying sim and submitting caf-31.08.16
Registered/alternate mob no-[protected]
Store-reliance digital store mini, puratan bazaar road, kharagpur-721301, west bengal.

Till now i have not received any messages or order no of my jio sim activation.
My friend has also taken jio sim on that same day (31.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.

Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
Please activate my jio sim as quick as possible.
What is the status of my activation process?

I am looking forward for a positive reply from the company.

Complaint marked as Resolved Sep 7, 2016
I have called the Jio toll free customer care no but they have not accepted my call.This step was repeated 4 to 5 times but none of the tie they have accepted my phone calls.

Then I emailed them on company's email id at [email protected]
but they have only replied me with that "Due to overwelming response their may be some delay in responding my query."

But after 4 emails they have replied me with a compaint no which is SR000001D5H3
They also replied me that their team will resolve the issue within the next 48 hours.

These are all the detailed information.
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Dear Valued Customer,

We have registered your complaint and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
RupamPrince's [Complaint's author] reply, Sep 8, 2016
How much time will it take to get the tele verification activation message from the Jio?
I have not received any sms on my registered/alternate mobile no -7033537497.

My jio no -7001823755.

I have also mailed at Jio and they send me with a reference no - SR000001D5H3

PLEASE ACTIVATE MY JIO SIM
Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

When my sim is active?????????
Hello jio customer care
I have not received any sms on my registered/alternate mobile
no -[protected].

My jio no -[protected].

PLEASE ACTIVATE MY JIO SIM
i was purchase jio no.[protected] on 26 august iwas get a message delay in activating 7 to 8 time but there is not any best reply

Kya mujhe bta sakte hai ki Reliance jio Salboni distt- mednipur, westbengal m network available hai ki nahi iska pta Kaise chlaega
Ya aap batyee
Dear jeo team
plz active my sim as soon as possible it's worst till not active this.
it's seems like a fake commitment by jio network. do the needful in urgent basis.
my contact no. [protected]
and one msg received i.e.
Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000FAK8O.
Thank you,
Team Jio
SIR MY JIO NO IS [protected] AND IMSI [protected] & all docu are already deposit but no active my sim why

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    Jio - Delay in activation of my Jio Sim