Jiomart Complaints & Reviews

Sir i am product purchased from Jio Mart product name Is Jio Dive this received as a Damaged then i am reutun the order on Jio mart but company not return this prodct...

Complaint against
JioMart
(Online grocery shop)
Mumbai

Subject
18 months old medicines supplied

Order Number
[protected]A

Shipment Number
[protected]J

Invoice Number
S24C191SIDA00212

GRIEVANCE STANDS AS FOLLOWS

Look at the following snapshots.
What you have delivered?
19 month...

Hi team, I ordered for an Apple iPad 10th Gen from JioMart. It was supposed to be delivered by today and suddenly the delivery date is changed to Oct 25. There is no link to track where the order is. The same product has one day delivery option in Amazon. Just because there was a discount with a credit card, I ordered in JioMart. Now I am reading so many negative reviews about their delivery service and worried whether I will receive my product...

Delivery boy was very rude and he refused to come to my home to deliver the product instead saying me to come 2 km away to pick the order otherwise he will cancel my order.

his no. [protected]...

On 7th Sep i purchased groceries from Jio Mart and through Sodexo i paid amount but in system it's not showing hence the store manager the sodexo amount will be refunded within 7 days hence Please pay again through phone pay and Till now the Sodexo amount is not refunded and followed up with Reliance Customer care 18 times till now the amount is not credited. I didn't expect this service from reliance very worst company...

Had ordered 2 nail paints worth 300. Got delivered 2 lipsticks which I never order that add up to ₹180.

I ended up paying but never got the correct products delivered. Have emailed them got a ticket number, was assured within 3-5 days I will get a resolution.

It’s been 7 days no resolution was given and keep postponing. I want a refund of ₹300...

I ordered a chair from Jiomart on 5th September'23 & paid for the same also, it was showing expected arrival date as 7th September'23 but till date its undelivered. I fist complained about the same on 8th September'23 vide ticket number[protected], where the executive said that it will be resolved within 3-5 days. Now I am calling the customer care everyday & getting only one statement "will be resolved as soon as possible". No use mailing...

After recieving the faulty piece i requested for return.initially 15 days no person come to pick up.one day delivery person contacted me for otp .he said he will come and pick up the product next day .but on app it reflected return rejected.i contacted the customer care regarding it.they said there wouldn't be any issue.return will be made.i waited for promised time but after it over they said return can't done.kinldy look into issue...

Hi,

i made an order on 12 August 2023 and order is not delivered by JIOMART and my money is also not refunded back till date. I made so many call to JIOMART and sends so many emails regarding the same.

JIOMART app status is showing refund is processed but refund amount is not credited in my bank account and i have also send my bank statement to JIOMART.

I also check in my bank about the same,...

Jiomart account blocked please unblock it showing invalid login I have balance in my jiomart account please unblock my account or refund my jiomart wallet Balance in bank account .
Jiomart account number :- [protected]
Email :- [protected]@gmail.com
Bank details for refund of jiomart wallet balance :-
Account number :[protected]
Ifsc :- PYTM0123456
Account holder name :- Gomati Devi
Bank...

Dear Sir/Madam,

I am highly disappointed with the JioMart service for my order[protected]M.

I placed an order on 27th August, JioMart revised the order by removing some of the not available items (2 oil packets and 1 Pista packet).
The remaining items (3 biscuit packets and one Nutraj California Roasted & Salted Pistachios 200 g) were supposed to be delivered on 3rd Sep.

I have...

Sir.

With reference to the above sited subject regarding order no[protected]W in this connection date of delivery as on 15th Aug.2023 then after change order date 16 to 18th Aug 23 in between, as per SMS from your side on 16th Aug, to day our shipmen delivery today i.e 16th aug but your, mr. Krunal ankleshwaria has said today to delivery, he has taken decission that of on tracking order shows product return, without...

I have ordered a product though the payment has been taken by them fully. but half of the product has not been delievered yet. even not ready to resolve the issue ....

I ordered Hanumakkhya Mix (DryFruits Seeds&Berries) 1kg Cashews, Raisins, Almonds, Pistachios, Cranberries of
₹480.00 (order number:[protected]A). The product was full of worms in it but the item is showing non-returnable.
Such low quality food products that too worm infested items should be availed for return and refund as it is can't be used at any means...

My order was delivered with missing product and I had called up the customer care and inform them about the same, but no refund has been initiated nor any update has been done on the order about the refund.
Products missing in order-
Sugar 1 kg- Rs. 45/-
Bread 350 grams- Rs. 18.05/-
Nippo Gold AAA batteries - Rs.103.55/-
Order no[protected]A

I had been informed by jiomart that because...

I paid Rs 2372.99 through Mobikwik for the purchase on 6.8.2023, but the order was not found placed. While contacting Mobikwik customer care they told me that the amount has been successfully paid to Jiomart and asked me to contact Jiomart customer care. Accordingly, I made a complaint through both phone and e-mail. The complaint along with the invoice received for the payment made from Mobikwik is e-mailed to [protected]@jiomart.com. They told...

Hello team I am unable to login to my jiomart App and website too.
There is invalid login message after submitting OTP....

Complaint against
Jio Mart
Online grocery shop
Mumbai

Grievance stands as follows

Look at the following screenshot
What the hell you are saying
We have returned the order?
The ### lie
You fail to deliver and blame to the customer

Also look at the following screenshot
We have sent message to your delivery man
Sending him the code for...

I had purchased a camera lens protector for the Reno 8 Pro Plus 5G from JioMart. However, when the product arrived, I was not satisfied with its quality, so I requested to return it. When the delivery boy came to collect the product, I asked him for the OTP, to which he replied that he sometimes doesn't receive OTPs. Suspicious of fraud, I took a photo of him. Suddenly, the delivery boy threw the product and left, saying he would only pick...

Order placed for Groceries on 25th Jul and Delivery Date given was 27th Delivery. After that, every day delivery date is getting extended by 1 Day without any communication. Complained multiple times to Customer Support over phone/mail and no proper response. Escalated to Customer Support Head ([protected]@jiomart.com) on 01-Aug and was communicated resolution in 3-5 days. No Delivery and No response even after expiry of timelines given by Jiomart....