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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 117

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R
rucha kale
from Surat, Gujarat
Feb 27, 2019
Resolved
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Address: A2/2,Shastri park soc.,, B/H, arya kanya vidhyalaya, karelibaug, Vadodara, Gujarat, 390018
Website: www.justdial.com

Hi,

I am regular paid customer of just dial from 2014. But in feb/2019, due to some reason i could not pay ecs. So just dial deposited my ecs for seven time, for which i have charged thrice around rs. 2800 of actual ecs amount which is just rs.525. They are not showing their ecs rules and regulations, which they follow, they supposed to show this contract of ecs bounce terms and condition to the customer but they are saying that they do not have any contract in written. Please solve my problem.
Apr 5, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
JustDial.com Customer Care's response
Hello Rucha Kale,

We are sorry to hear that you have a concern in your contract.Please write a line about it along with your contact number & company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    A
    arjuunsahay
    from Jabalpur, Madhya Pradesh
    Feb 26, 2019
    Resolved
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    Resolved

    Address: Bhopal, Madhya Pradesh, 0755

    I recently renewed my paid membership because of what i was promised. However, after observing no fulfilment of those promises, i decided to revoke the subscription. To my dismay, the customer representative were rude to the point that i lost all faith in the company. Their exact phrase was, 'ye mazak nahi hai ki kuch bhi kar lo'.
    I was to end all ties with justdial.
    Apr 1, 2019
    Complaint marked as Resolved 
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2019
    JustDial.com Customer Care's response
    Hello Arjun Sahay,

    We are sorry to hear that you have a concern in your contract.Please write a line about it along with your contact number & company name at [protected]@justdial.com and we shall get back to you.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial.
    I was asked to renew contract ...the tme promised me 2 month advance ...n later when the executive came he asked me for 3month advance...n tme named ashwin from Kerala...talked to me in a rude manner..I never expected such a poor response from just dial customer support..
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      R
      Rocksimmy
      from Delhi, Delhi
      Feb 25, 2019
      Resolved
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      Address: C-51/1, Shanti nagar east karawal nagar, Delhi -110094, New Delhi, Delhi, 110094

      Dear sir, on 21/02/19, we search a query for Delhi to deoria up transport.. & we found 10 best transporter in justdial for above route.. Then I call one by one transport, then suddenly my phone ringing & a person said to me that I may calling in justdial u have a query for transport, I said yes I have.. Then he told me I m calling from Balaji Transport Company, Sahibabad Ghazibad.. But he is a fraud person. So plz help me.. So please help me for my return advance payment wroth rs. 4000/-
      Apr 7, 2019
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 28, 2019
      JustDial.com Customer Care's response
      Hello Rocksimmy,

      We regret the inconvenience it has caused you.Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
      Dear sir / madam

      Requesting you to delete my contact number which has using for Dhruv Enterprises and I'm getting calls frequently because of this I'm getting problems in daily routine please

      Regards
      Babitha Raman
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        D
        Dangi E Shop
        from Durg, Chhattisgarh
        Feb 25, 2019
        Resolved
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        Address: Indore, Madhya Pradesh, 452001

        Dear team,
        We have an account in just dial as a name of dangi engineering shop / dangi e shop and the mobile no is [protected].
        I am so afraid from just dial...1stly they provide me wrong information and take sign on ecs. Here i have none of my account on justdial but they deduct an ecs of 1572 to my acount without any information and service. Whenever my account is close in just dial.
        Now they cant receive my call and force me to give cash payment for closing this ecs.
        Dear team when i have not any running service and none of my buseness resistered on jd in present than why they deduct any amount.

        Please stop the ecs or any deduction through my account attached to [protected]
        Acc. No is[protected] united bank of india as a name of dangi e shop.
        I also send this message to the bank please help me and disclose this deduction and stop the fraud.

        Regards
        Arvind dangi
        Mar 31, 2019
        Complaint marked as Resolved 
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 28, 2019
        JustDial.com Customer Care's response
        Hello Arvind Dangi,

        We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          B
          Bharti Bhange
          from Mumbai, Maharashtra
          Feb 25, 2019
          Resolved
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          Resolved

          Address: Citrusp*Justdial.com, Mumbai City, Maharashtra, 400001

          On 24th february, 2019 rs.6952/- was deducted on my kotak credit card. I had not shared my credit card details or the otp received with anyone. However, within a mere few seconds my a/c was debited with the said amount. I have not applied for any offers neither have undergone any transactions with justdial.

          Hence, i would like to claim full refund of the said amount at the earliest. Please look into the matter immediately and resolve it as early as possible.
          +1 photos
          Apr 3, 2019
          Complaint marked as Resolved 
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 28, 2019
          JustDial.com Customer Care's response
          Hello Bharti Bhange,

          We regret the inconvenience it has caused you.Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
          Justdial = Fraud.

          Fake Commitments, very poor sales executives approach. Fraud executives.
          Even company is not responding for executives activities. No worth for money. very poor service. Could not speak to Complaint department. Money is the only motto to justdial.

          My suggestion to no go to justdial.

          Just dial = Fraud
          My credit card got debited by Rs.6952/- on 24/02/19. However, the said transaction was not undertaken by me. The amount was debited in the name of citrusp*justdial.com when I did not even share my card details or swipe it anywhere. Please look into the matter and revert back to me and refund my money back.

          bogus/ unrecognised/ fraud transaction on my kotak credit card - Comment #3365269 - Image #0
          On 06-Mar-2019, 2019 rs.6500/- was deducted on my kotak credit card.I have not applied for any offers neither have undergone any transactions with justdial.

          Hence, i would like to claim full refund of the said amount at the earliest. Please look into the matter immediately and resolve it as early as possible.
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            Y
            Yellow Stone Entertainments
            from Manuguru, Telangana
            Feb 24, 2019
            Resolved
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500061

            Hi,
            Our money got debited for 1st position service for 1 year,
            But our position has dropped from 6 to 9.
            We had tried reaching customer care to report the issue. They had promised that it will be updated in 24 hr, however, even after 100 hr, there is no change and we are still receiving mail that we need to purchase premium plans to get a lead.

            Even justdial representative ramakanth reddy, not lifting our call. Such an irresponsible fraud he is.

            In case you dont resolve the issue immediately, kindly refund our money.

            Invoice no ts0219sn60011462
            Billing parent id pxx40. Xx40.[protected]. L9f2

            Thanks and regards.
            Madan
            +91 [protected]
            Mar 28, 2019
            Complaint marked as Resolved 
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 25, 2019
            JustDial.com Customer Care's response
            Hello Mr. Madan,

            We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
            Dear sir/ mam
            Stop my 9vastu justdial service and stop ecs from immediate effect. As i am not interested in your services.
            Thanks
            9vastu pune
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              B
              Bhojraj Sutar
              from Panaji, Goa
              Feb 24, 2019
              Resolved
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              Resolved

              Address: Satara, Maharashtra, 415002

              Hello
              Team jd
              Greetings of the day!!

              I'm here to bring your attention on your mistaken action on ecs cut off monthly basis from my account

              I am owner of vishwakrma enterprises satara here for register complaint against your service and direct cut off of ecs. I never sign any kind of contract that gave you any permission to cut ecs direct from my bank account on monthly basis. Even i am never happy with your services after registered i never got any enquiries or customers. I want to end up my renewal or any type of registration with your company. I am not interested to be with you anymore.

              Special attention that stop ecs cutting with immadiate effect and refund my all amount otherwise unfortunately i have to take very strong action against your inappropriate actions.

              You can reach me via [protected]@gmail.com or [protected] if you need to discuss about the same.

              Regards
              Mr. Bhojraj sutar
              Apr 4, 2019
              Complaint marked as Resolved 
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 25, 2019
              JustDial.com Customer Care's response
              Hello Bhojraj Sutar,

              We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                P
                Pukhraj Singhi
                from Idukki, Kerala
                Feb 23, 2019
                Resolved
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                Resolved

                Address: Tirumalgiri Hyderabad telengana, Hyderabad, Andhra Pradesh, 5000027

                Dear sir your company provide primium packers n movers at hyderabad for my house hold items sifted from hyderabad to jaipur. But it’s contact person not pick my call last 15 days not a proper response from him side. I take a policy from him rs.150000/- that primimum was 4500/- extra paid
                Plzz take big action for him n give to details to police and provide to claim for me
                Him person was satpal singh, ganesh singh, vikas singh
                And sir plz do action on insurance company because he was saying no to give me claim amount
                +9 photos
                Mar 28, 2019
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Feb 23, 2019
                Updated by Pukhraj Singhi
                Sir plzzz do take action hard that packers n movers heartly request to because it’s yours responsibility then you are provide for me

                Feb 23, 2019
                Updated by Pukhraj Singhi
                Any items received damage condition
                Plz do something for me

                Verified Support
                Feb 25, 2019
                JustDial.com Customer Care's response
                Hello Pukhraj Singhi,

                We regret the inconvenience it has caused you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Dear Team,

                As we complaining one of our esteemed customer paid payment through JD LITE order or Transaction id no (BPA4E5B1) but still we didn't received the payment kindly need to be remove the payment on high priority basis.

                Regards
                Devendar
                mob no :[protected]

                my household items received damage conditions - Comment #3362257 - Image #0
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                  H
                  Harish Gadalay .
                  from Mumbai, Maharashtra
                  Feb 23, 2019
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                  Address: plot no 19 LIC Colony ,Sikh Village, Near Tadbund Hanuman Temple, Hyderabad, Telangana, 500009

                  I had started my business on nov 2018 seeing that justdial guys approached me, explaining me all kind of schemes, i was already having some problems with partner due to which i was not sure about continuing about the business. But the justdial guy continuously irritated me visiting my shop every two days. Continuously for 15 times, finally unable to cope his harrasment i gave him my credit card, and he never told me about monthly package nd forced me to take whole year package, but unfortunately i had to shut d business with my partner's problem in just a month. Now they are not returning the amount, i have made number of calls asking them to cancel my account and pls refunds my amount, they are treating me sooooo badly. Now that i have already faced business losses and upon this just dial loss of 30000, and upon that to add oil to the fire iam getting customer calls from justdial. Seriously this the way they treat b2b clients, only care upto a point that we give them money. After that they are not bothered at all. Very troubled by justdial.
                  +2 photos
                  Mar 05, 2019
                  Updated by Harish Gadalay .
                  Still no response after numerous emails, this show how unethical justdial is. Very pathetic . Just a stupid automated mail .

                  Mar 14, 2019
                  Updated by Harish Gadalay .
                  Every day iam trying to reach them . This is a really sick company, fraudulent company justdial
                  Still no response from unethical company justdial.com
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                    S
                    Srinivas Sethuraman
                    from Chennai, Tamil Nadu
                    Feb 23, 2019
                    Resolved
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                    Resolved

                    Address: Sethu motors, No 1 ,2nd st, saradhapuram chennai 600004, Chennai, Tamil Nadu, 600028

                    When ever i forward mail to [protected]@justdail.com, to cancel my contract always the mail will not get delivered.

                    So kindly help me take this as a request and cancel my contract.

                    Request for cancellation of contract sethu motors (Car wash)
                    Inbox
                    X

                    Srinivas sethuraman
                    Feb 21, 2019, 3:14 pm (2 days ago)
                    To chennai

                    Dear sir,

                    As per the conversation had with you, i request to cancel my contract immediately. Since it was already many months my ecs was bounced.
                    Kindly do the needfull at the earliest.

                    Thanks
                    Srinivas
                    [protected]
                    Mar 29, 2019
                    Complaint marked as Resolved 
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 25, 2019
                    JustDial.com Customer Care's response
                    Hello Srinivas Sethuraman,

                    We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
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                      अरविन्द दाँगी 'विकल'
                      from Durg, Chhattisgarh
                      Feb 23, 2019
                      Resolved
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                      Resolved

                      Address: Indore, Madhya Pradesh, 452001

                      Just cheat me...
                      N ecs rok rhe n service de rhe bus pesa uda rhe
                      Single time lifetime plan btakar 10000 ka bolkar fir farmelty k naam par sign karvate hai fir baad m pta chlta hai ecs tha...
                      Fir bolte hai 499 k ecs hai aur rating milti rhegi aur yh har mahine rating k according return ho jaega fir message aata hai 1572 ka ecs hai... Fir koi risponce bhi nhi diya... Baat krne par dhmki aur dete hai ki account se pese udane ka
                      Totaly fake and fraud in indore jd.

                      [protected]
                      Mar 29, 2019
                      Complaint marked as Resolved 
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 25, 2019
                      JustDial.com Customer Care's response
                      Hello Mr. Arvind,

                      We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        अरविन्द दाँगी 'विकल'
                        from Durg, Chhattisgarh
                        Feb 22, 2019
                        Resolved
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                        Address: Harigopal complex, Indore, Madhya Pradesh, 452001

                        They provide wrong detail and generate ecs... And no one responce now...
                        They tell us 10000 plus gst one time payment for vip plan but now they also generate by cheating a ecs without any information.

                        No one help me neither bank neither just dial.
                        When i called just dial care.. They misbehave with me and say we increase your ecs payment and they done this 499 to 1572.

                        Please help me

                        I am very afraid form just dial.

                        In indore it happened with me.
                        Mar 29, 2019
                        Complaint marked as Resolved 
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 25, 2019
                        JustDial.com Customer Care's response
                        Hello Mr. Arvind,

                        We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number & company name at [protected]@justdial.com and we shall get back to you.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          P
                          Patato
                          from Boisar, Maharashtra
                          Feb 22, 2019
                          Resolved
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                          Resolved

                          getting fake call against spa and all

                          Address: Gagan Cefiro, Pune, Maharashtra, 411045

                          Some one who has ragiterd my number on just dail and every hour i am getting fake call plz look into this. Same i am complainting to police station.
                          Someone i don't know who is he everyday ragitering my number in jubsdail side.
                          Who is doing this plz help in this.
                          Mobile no [protected]
                          It's fake call.
                          Same i have raise complaint for harransmet to the cbi.
                          Kindly help...
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                          nimmi999
                          from Nagpur, Maharashtra
                          Feb 21, 2019
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400034

                          I posted on just dail site for trsin tickets on 15th feb noon
                          Immediately i got call from an agent ali who said he'll book in vip quota n will charge 1600 rs for 2tickets general sleeper class
                          I requested him to deliver tickets at my residence for which he said extra taxi fair will be charged. I agreed to pay that too

                          On 16th noon one boy came gave me ticket print out bill n took d money rs.1600/- for tickets and 30/- for taxi fare.

                          After sometime i tried to get pnr sms by sending pnr sms to 139 but it showed invalid pnr

                          I called this guy ali n told him pnr showing invalid. He sed it will take some time to upgrade in system
                          He sed he is traveling to ajmer n his phone is off most of d time due to no network but this issue will resolve by night when systems upgrade.

                          At night i checked n checked but it kept saying invalid pnr number. I called him smsed him but he was unreachable. After that all numbers i. E. Two numbers of ali [protected] & [protected] and one number of the delivery boy[protected] went unreachable..

                          I called just dail but they have not served me any help.

                          Pls advice me on this matter. I have lost 1630/- rs for using just dial.
                          Mar 25, 2019
                          Complaint marked as Resolved 
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2019
                          JustDial.com Customer Care's response
                          Hello Nimmi,

                          We regret the inconvenience it has caused you.Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
                          Mar 28, 2019
                          Updated by nimmi999
                          dear sir they have abruptly dismissed my claim saying that said travel agent is not registered with them.
                          this fraud agent is not dumb he has another details on this site and he calls from other numbers to dupe people..

                          I request people to not put their details on justdial nor take any service from this site bcos these people do no own up to their responsibilities
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                            A
                            aanautomobiles
                            from Diu, Daman and Diu
                            Feb 20, 2019
                            Resolved
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                            Resolved

                            Address: Rajkot, Gujarat, 360001

                            Since last 5 years, we have been holding top position in justdial. Since 2014, every year justdial has been charging us for 12 months and gave us service for only 10 months and then they would asked us to renew the position saying they have a rule of 45 days early renewal otherwise our they will remove our top positing listing. At the time of renewal they never settled the amount in the next subscription.

                            When we complaint justdial team then they agreed that they haven't given us credits till now. But when i asked them for this credit, they said if we pay premium for 10 years then only they will give us this credit otherwise they will remove our listing.
                            Mar 24, 2019
                            Complaint marked as Resolved 
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 21, 2019
                            JustDial.com Customer Care's response
                            Hello aanautomobiles,

                            We regret the inconvenience it has caused you. Please write a line about it along with your contact number & company name at [protected]@justdial.com and we shall get back to you.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
                            Details in business listing is not updated as per our requirement.
                            Since 3 days continuously following with executive of JD but problem not resolved
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                              A
                              AZRA HUSSAIN
                              from Mumbai, Maharashtra
                              Feb 20, 2019
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              I have registered in just dial 3 years back and now i want to close my business account as i have shifted in new delhi and my business has been closed i have talked to the customer service regarding this they told me to drop an email regarding this and they will close within 7 days but till now they are not closing my account and charging the amount however i am not in the condition to pay the amount pls help me. My registered mobile number is [protected] with the name of md fabrications malad east.
                              Apr 2, 2019
                              Complaint marked as Resolved 
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 21, 2019
                              JustDial.com Customer Care's response
                              Hello Azar Hussain,

                              We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
                              Feb 23, 2019
                              Updated by AZRA HUSSAIN
                              kindly close my account as we are going to new Delhi and we are unable to pay any amount to u
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                                V
                                Vaibhav0119
                                from Bengaluru, Karnataka
                                Feb 17, 2019
                                Resolved
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                                Resolved

                                I have choose one mover and packer from justdial for shifting my household from baroda to bangalore. This mover and packer has tpromised promised me to unload my household items at destination in 2 days and picked up my household items. When i asked for the packaging of my household he told he will pack all the items at his godown (As it was late in evening around 7pm).in morning, he called me to pay the amount in advance. I tried to convince him for the half payment now and half payment post-delivery then he start abusing that luggage will not be transported until i'll received the full payment and told my truck is about to leave in 2-3 hrs. So, make the payment immediately. Under pressure amd to get my household luggage on time, i made the full payment immediately. Post that, i asked for the delivery date he changed it from 2 days to 3 days, now its more then 8 days. This packer and mover is neither picking up phone and nor responding to my phone. I think i lost my luggage what should be point of action. Need immediate assistance.
                                Mar 21, 2019
                                Complaint marked as Resolved 
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2019
                                JustDial.com Customer Care's response
                                Hello Vaibhav0119,

                                We regret the inconvenience it has caused you.Please write a line about it along with your register contact number at [protected]@justdial.com and we shall get back to you.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
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                                  Harshit0901
                                  from Noida, Uttar Pradesh
                                  Feb 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                                  I am consumer who requested for someone to be sent so that my refrigerator can be fixed. They passed on my number to a person called anish and he leaked my gas. Later he refused to come over and fix it stating that he can't fix it and i will need to call service center. I am depressed and feels cheated. I have also paid him 500 rupees with which he has vanished. This is fraud and i am looking at possible option to register fir if i have to. I contacted just dial and they have said to call tomorrow as the department is closed today. Pathetic and shambles. My mobile number is [protected]
                                  Mar 23, 2019
                                  Complaint marked as Resolved 
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2019
                                  JustDial.com Customer Care's response
                                  Hello  Harshit0901,

                                  We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    BABUREDDY K M
                                    from Bengaluru, Karnataka
                                    Feb 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560037

                                    Hi,

                                    Kindly requesting you to stop my ecs from next month ie 01/02/2019

                                    I don't want to continue with the justdial services anymore

                                    I have tried so many times to stop ecs through jd app it's not updated

                                    Please take this on priority and stop ecs

                                    I have sent a mail on 28th jan 2019

                                    But they have not done it asking me to wait 3 months and asking me to pay full payment
                                    +1 photos
                                    Mar 22, 2019
                                    Complaint marked as Resolved 
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Feb 16, 2019
                                    Updated by BABUREDDY K M
                                    I have tried reaching them no one responded to me and also threatened me to make 3 MONTHS balance amount and using bad words

                                    Feb 16, 2019
                                    Updated by BABUREDDY K M
                                    Dear Mr Babu Reddy,

                                    Greetings from Just Dial Limited.

                                    With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our department concerned and one of our executives will speak to you at the earliest.

                                    So far as our services are concerned, we confirm that the services has been activated as per the agreed terms. Since the minimum tenure of services as agreed is for period of 1 (One) Year hence completing the services for a minimum tenure would be in the interest of both the parties. You have the option of terminating the contract - by giving prior 3 (Three) months written notice expressing your intention to discontinue the services. Hence, as per the terms, we request you to serve us with 3 (Three) months prior written notice as agreed for terminating the services on the completion of minimum tenure of 9 ( Nine) months.

                                    We hope this answers your query regarding ECS cancellation process.

                                    Thanks & Regards,
                                    Neethu
                                    Customer Service Team
                                    Just Dial Limited
                                    Online Customer Care Link: https://www.justdial.com/cms/customer-care
                                    Website: www.justdial.com

                                    This is how they reply
                                    Feb 16, 2019
                                    Updated by BABUREDDY K M
                                    My Justdial details

                                    Verified Support
                                    Feb 18, 2019
                                    JustDial.com Customer Care's response
                                    Hello Mr. Babu Reddy,

                                    We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial.
                                    My my balance is deducted in my account every month without my knowledge. My shop name is RIDE ON.
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                                      Azhar Manan
                                      from Bengaluru, Karnataka
                                      Feb 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560029

                                      I was looking for the cab for a day, so i called just dail and the person how called me chandan and he asking for the cab, i confirm booking he asking me to make advance payment 650. I make the pay for cab advance 650rs on 15 feb, cab booking for 16 feb morning at 5:30 am but chandan neither sent confirmation or any response, i trusted just dail and make the advance payment post that i confirmed cab from aishwarya cab.. I wanted my refund... Mobile number +[protected] chandan..
                                      +1 photos
                                      Mar 21, 2019
                                      Complaint marked as Resolved 
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 18, 2019
                                      JustDial.com Customer Care's response
                                      Hello Azhar Manan,

                                      We regret the inconvenience it has caused you.Please write a line about it along with your register contact number at [protected]@justdial.com and we shall get back to you.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial
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