JustDial.com Complaints & Reviews

Hi,
This gopal roge from western group pest solution,
We have package with just dial, but we have not received lead from just dial,
We just need to follow up every time with your team, but no response from any one.
Lead flow was also very low & not converted. Just need to recreate the contract with some changes.
Requesting you to kindly resole this issue on priority.

I accepted a package of 6 months from justdial. A representative mr satyajeet jadhav initialized ecs and told me that this package is for 6 months to continue it, we call you.in 7th month i found deduction from my account. As i didnt get any business from justdial, i dialed [protected] and informed her to stop ecs as soon as possible. Alady told me that in this month your money will deduct and from next month it will stop. After three month when i got my bank statement i found deduction for sep, oct, nov and dec. What is this? Before a week, i called[protected] to refund my payment and stop ecs as soon as possible. That lady told me, "you will receive a call for confirmation". Next day, i received a call from from akshay who was giving information about the last 6 months report and how i can handle dashboard, importance of just dial bla bla bla."
What i expect from you what you are giving? Its like a loot nothing else.

Leads were asked for customers, but got leads of vendors. Not even a single lead was useful.
Some idiotic dealer by the name mishra promised customer leads for the business 'new kitchenette', that just dial will give modular kitchen customers, but we only got vendors.
Utterly useless company, ek number ki fraud, kuch kaam ki nahi hai, sirf information lene dene me sahi hai, paise kabhi mat daalo isme. Useless, rubbish, fraud & cheaters!

Hello,
My name is bharat pungalia, and i have a business in name of jisethji in jodhpur.
I took services from justdial 3 months ago for which they took an ecs of rs. 750 per month and rs. 1500 in starting.

As i am not getting any business from this service and also i am looking to change my business line i contacted the company to close my service. It's been 15 days yet company is giving no response. They are not replying to mails also for stoping this service.

When there representative visited he said you will have to keep the service for minimum of 12 months. I told that when i started your services your other representative told it was for trial period of 3 months only and i can stop the service afterwards big i want. He says that representative must have lied or told wrong about this.

I want to stop this service and even bank is not helping in the same.

Please help

Hi, i have registered in just dial and nov012018 ro service person came to my home and changed ro membrai e and filter. He charged rs 2500 and he said 6months warranty but after 2days i had issue and i called him but still he didn't come and change the membrane. Please find attachment for bill and visiting card. He has installed duplicate membrane and please take action on it.

Hi dear sir this is the mail am writing cause i have called to the justdial many many times like infinity myself darshan kengeri my registered number with just dial is[protected] company name is darshan kengeri since past 3 months i was keep on calling to the just dial customer care from bangalore regarding to report my leads issues so each time somebody will pick up the call and some how they will manage by giving some reasons so i was...

I was refered a aluminium fabricator by just dial and the person / company listed in jd is a fraud and took my money of rs 15000 + and has not completed the job and is absconding. The vendor is in whatsapp and is arrogant and looks like a cheat and fraud. I have called jd customer service many times and their quality helpdesk many time and the jd team is indifferent and not helping the customers. Also the company is avoiding tax and not collecting gst or giving bills.

Amitji - i logged into jd seeing your name and you promoting it. Your name spells trust and good willl and now i feel iam cheated by both vendor and jd and no one is helping. My hardearned money and valuable time is lost.

An Ad in the name of GHAR KA KHANA has been wrongly put up . Our name is being misused because a wrong number has been put up to use our business. Repeated attempts to get it rectified
in over 10 days have been made but to no use. My personal information is also uploaded which was never a part of the ad.

Poor customer care services by justdial

We m/s bharati milk foods of visakhapatnam gave ecs for enlistment after expiry of time period also ecs is being sent by you so do check the details and refund the amount. We had given ecs payment on september 2017 it will end on september 2018, but unfortunately it had not happened. So do check, verify and do the needful and refund our amount 4131*3.

Allwin pest control was referred by you as best partner to justdial but i got the services on cockroach treatment from this company on october’2018 & november onwards i saw cockroaches in my house.
25 th dec onwards calling the team & there is no response from allwin pest control team after they charge 700 rupees from me.
They are used fake gel which i was raised the same to a person who came to do treatment at home, i have...

I, vikas rastogi, from hyderabad, took the reference of mr. Rohit yadav, sec 56, gurgaon, rto consultant from just dial. I talk that person about noc of my haryana car which i wanted to transfer from gurgaon to hyderabad. I send original rc and other documents through courier on 22nd oct 2018 and transfer rs. 4000/- in his account on 20dec 2018. He told that noc has been issued on 15dec2018. He assured me that he will courier all the documents by 21dec but he asked first that transfer money in his account. I did that but he didn't courier the documents. I continuously following him up but now he is not picking up the phone and even not responding of my messages on whatsapp. Although he read all the messages. Once a while he respond that he will do but not done yet.
Even he wrote me that he is not able to call me or pick my phone as his phone is under tracking and i too be in trouble.
This conversation make me feel cheated by this person who enrolled on just dial. His phone no. On just dial website is [protected]. Another number is [protected]. Pl. Take appropriate action as he probably misuse of my original documents.
I am the victim of metal agony and feel cheated.
Want justice...

To whom it may concern,

This is prashanto kumar das, ceo of esta global (Kolkata). With utmost disappointment & after facing unprofessionalism behavior, i am writing down this email to the head of just dial departments.

I am listed in just dial since 2014 and continue using the services till now, but i haven't faced such a poor technical/customer support before. I think this is the last time i am using the service & will discontinue my just dial account as i am fed up now after chasing the sales representatives on a continuous go. The sales team can commit anything to get a sale & the after sale service is pathetic.

On top of that - they have no proper reason/idea how the amount is getting deducted & what amount should settle down for the package change.

In detail information:-

3rd october 2018 (12:50 pm) - received a proposal from justdial; employee name - nargis khatoon (Deputy manager sales) extn number:-2114/[protected]

Proposal for fixed position (6 months tenure) - 1, 16, 825 inr
Monthly payment details - 19, 742 inr

She gave me a discount on the price & there were some funds already available in my account, so the final price that i have paid in one short was 1, 01, 480 inr via esta global cheque number 557781 on 05th october 2018.

After using the pdg package till 21st of november 2018, i have asked the sale representative over email (22nd november 2018) to stop my pdg package and convert it to rotational package for the rest of my tenure which was 6th april 2019.

Just after some time on 10th december 2018, i have received a message from just dial (+[protected] that my campaign is about to expire, i was completely shocked and confused about the de-activation. Even in my justdial app, it started showing that i need to upgrade my package in order to use the services.
I have contacted mr. Prosenjit paul from just dial who was looking after my package and also tried to update mrs. Nargis khatoon but they didn't take it seriously. And after that onwards i have to keep on chasing the just dial representatives as if i am working for just dial and my job is to call them up and keep on taking the updates.

When i have converted my pdg to rotational package i have used the pdg services for only 1 month & 16 days prior to it and mrs. Nargis updated me that my converted amount is only 22, 000 - 23, 000 inr for the rest of my tenure. Which is actually 23000 inr divided into 4 months & 14 days (Duration left for my tenure).

Even after probing and following up with nargis & prosenjit on a frequent basis, i still have no clue how the calculation is done & what sort of fraud should i consider it.

So i should understand that just dial has consumed 81000 inr including gst as pdg service for 1 month & 16 days, so if i haven't converted my pdg pack to rotational pack then just dial was supposed to provide me a pdg service for 4 months & 14 days in an amount value of 23000 inr.

With a brand like just dial which is known as a search engine of india, no one will ever expect this sort of manipulation & instead of proactively resolving my problem, it's me who have to keep on chasing them.

Before i have signed the pdg package, i was getting continuous calls from the sales team and once i have paid the amount and now that i am facing problems, they are not even receiving my calls on time or i have to send them a whatsapp message to communicate.

I have tried to add all the higher authorities in this email so that you all have an idea on how the sales team is harassing a paid customer and what effort we have to take in order to get our problems resolved. I don't know whether someone will take a charge on this email or not, but if not then i have to get into more depth of it.

I would request to the person who is capable enough to resolve the problem to kindly resolve it on an urgent note. Either you end the service and refund back the amount or i need a proper distribution & allocation of my funds to the remaining tenure.

Hi,

This is prasanna from Lucky D creations, we had a requirement on electronics goods importers so we approached you to get related contacts on October 15th 2018.. we contacted them in the given list .we approached KS Enterprises, Shastri park- krishna nagar.
he called many times to take his service, we trusted you and so we accepted to give the service to him .he asked for the advance, so we paid him 18700 rs. from that day his phone was switched off he was not available in the phone. we have all the proofs( bank statement), we took KS enterprises number from justdail through this contact ([protected]) only, . i will show all images in the below attachment.

please take immediate action on him.we need our amount back, He was big fraud he have many contacts with different address, For more details please contact me.

Prasanna,
[protected].

Hello. I have searched a flight ticket agent through just dial.. Now he has done fraud with me.. Neither he booked a ticket.nor returned the money. Now he has not attending the call. The name of his NEERAJ GUPTA and his company registered in just dial as FLIGHT LAND TRAVELS (TRILOKPURI)...
HIS CONTACT - [protected]
He receive the payment to me on 2/12/2018 on his bank account

Hi sir i have listed my business in two years i need to pay 12, 000 a year and used to get a fair service from your side i am in new vendor so i would be getting left leeds later on sales person rahul gupta visted my place and insisted me to go for just dial forever listing for 10 years for which i have two pay rs.18, 000 and he confirmed that both the plans would be same and we want to carter mass hence we have reduce our our price within the one month i have raised a complaint to him and ur team that i’m not getting a proper response from your side earlier they told me that please uninstall your app and reinstall the app later they told me that they have sent them screenshots were there i am facing then later they told me that there are less lead in by giving lame excuses they passed my 4 to 5 months and when i want to change my plan they told me that u have around 6000 find your account hence you have to pay extra so that you can get a properly it’s a clear case wrong information request you to kindly interfere in the same i registered my firm by the name of bizdeals

Niraj bhanushali
[protected]

I have requested for ecs cancellation in may 2018, they told me that it will take 3 (Three) months for process. But i still found that amount is deducting from my account.

They do not register my complaint also, after each conversation for cancellation of contract, i receive a message that "your services will be continued"

I request them to stop ecs payment instantly and process my refund of four months.

Breach of trust
Two of your executives came to my parlour and discussed about a membership registration and forced me for a cheque for registration. They asked me to sign on the registration form. They assured me they 'll call me to know whether to present the cheque or not.in case i need only short period they 'll return the same and collect the cash. It was a busy day. And they never allowed me to read the form. Trusted them iissued a cheque. They neither contacted me after that nor approached my parlour.
But to my surprise, every month i started getting notice from the bank regarding insufficient fund for ecs. This 'll affect my cibil score. One of the persons who came to the parlour is one mr. Akshay. Any one can cheat people like this.
I would like to get a responsible reply from you.

Pl b aware of this kind of woulf.

I've signed for justdial ad for my travels business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped it. I have tried my times for closing my services in just dial customer care number but they are not responding me and saying that we are not stoping services and ecs will be debited continue.
I have also complaint id as mention below:
Dear customer,
As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: closed
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: open
I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.
Please requesting you stop my services and also resolve my issue

Thanks

Dear Memeber

This is Naveen Reddy from ShinyGo Online i have completed 3transactions on[protected] and completed 4days i didnt get any mail from them what happend to the money and tried many times to JDPay Team to verify ridiculous answer has been replied every time as we have noted your details sir we will get back to you at the earliest Kindly do the needful and will not do any transactions with you there are many money transfer agencies which are working perfectly. having sound it team and knowledge with branding are unable to resolve the issue in a while

Best Regards
Naveen Reddy Thotareddy
Mobile No. [protected]
ShinyGo Online
Tirupati

Hello guys you reading this content means you want to know about just dial company.

I have 2 year experience with this company. This company is money oriented after registration no response from just dial. All customer support members are fraud. They providing information to us without verification. Maximum inquiry from justdial is fake. First they will give a position then after 2 month you will get more 10 + company infront you if you will ask about this they will say upgrade 50000. Stay away from this company dont invest your money

My self
Sanjay barik
Mail : [protected]@gmail.com