JustDial.com Complaints & Reviews

Hello

i bought package on justdial for my interior desiging company name DECOR WAVES. but after package area manager of justdial ignore my calls and messages and after ignorance i put mail on [protected]@justdial about this but they also not response my mail, we are interior designer but the service provide for my company is of sweet shot please take any legal action on them

thanks
rahul choudhary

Subject: Request to cancel ECS service on my Plans.

Dear Sir/Madam,

I would like to deactivate the ECS service option for the payment of my Plans. This option is currently linked to the following bank account number is [protected].

Actually I am suffering from lot of problems and i did accident so i could not walk any where dr. said take 6 months bed rest so I am using the ECS service to make payments for my Plans reply me soon.

Request you to please deactivate the same for service plan at the earliest.

Thanking You.

Justdial is Refusing to take any action on one of their listed relocation dealer: Woodland Relocations from Chandivali, Andheri East.

Sundar Singh from Woodland Relocations (phone# is a fraud every website must delist this person he promises a lesser amount for cargo, takes away stuff from home then asks for more money while your valuable stuff is at his place. Then you are bound to pay more and at the time of delivery, he just delivers at society gate and not at house door. For house door delivery, he will again ask for more money to be paid to the delivery boy to which he hasn't paid. Again you are bound to pay more. This guy is big time cheater, a fraud and a big time scammer - stay away from him. He uses abusive language too.

I complaint to Justdial customer care and they simply hang up the phone saying that they cannot do anything on this.

We have opened an account for advertising through just dial. One Mr. A.Mohammed Rafiq executive handled the deal to activate our advertisement in JD. ( EXE code 10010177, TME. name Jannath ), on[protected] and we didn't received any confirmation mail or receipt as discussed till this date. The sum was above 27000 and we had paid for the three months monthly installments that was 6541 which was paid through online by us. We have receive only the customer receipt and had not got any email regarding the deal and it has not yet activated till now. Mr. Rafiq has promised us that it will be activated on 5-7-2018. Receipt number [protected].

Please look in to the matter and do the necessary action.

We started a small shop, just dial people and get in touch with just dial, there after there marketed guy regularly called us to initiate a package used to make calls every second day, 1 day we initiated a plan with JD for Rs 18, 000/-(made payment of Rs5900+2500 ECS) Dated[protected] which the sales representative AKSHAY sold us wrongly with influence with his boss MR VISHAL, even they mentioned my area wrongly into the contract, after that all inquires was from different zone which was of no use to us, i tried contacting vishal & akshay but every time they have new reasons to avoid me, even mailed many times to [protected]@justdial.com, response always was that everything is okay, then after i called JD toll free got connected with KSHITIJ PANDEY, he assured me to solve my problem and thenafter he came with a point the package sold to you is wrong and i have this package for you giving me big assurances even he connected me to TILAK(khitij says he is the senior) even tilak gave big assurances and convinced me to switch my plan package to approx Rs 46K and they again took a payment of Rs 5900/- Dated[protected]for which they have not even mailed the invoice till now)
Currently also i am getting inquires from wrong region, no one is there to listen and talk even. THIS COMPANY IS RUNNING A BIG SPAM BUSINESS WITH ILL LITERATE STAFF, THEY JUST NEED TO FINISH THERE TARGETS (CUSTOMER IS JUST A TARGET FOR THEM) NO COMPLAINTS AREA - NO AFTER SALES SERVICES.
"ALL THIS MATTER I HAVE IN RECORDING IN MY PHONE THAT HOW THEY ARE MAKING PEOPLE FOOL, this is basically type of 420 done by JD and the people working, now there is no response i call them on there mobile (a new persons picks the call and say this is not KSHITIJ and TILAK Number) AND use bad words and misbehave, Dint expect that Just Dial is having such cheap low class people staff with them. Never though of same.
Even they made me assured on mail from there JD ID that there will be no ECS for next 3 months and they will provide complimentary banner advertisement.

Someone has put my numbers [protected]/[protected] on just dial.com for different queries.
I am getting unnecessary sms and calls.
Please help me remove my numbers.

I called just dial at [protected] and [protected] and told my issue.
But they denied that my number is with them.
I have attached the screenshots for prove.
I do have any business and will not have any in future.
So, it would be really helpful that they should blacklist my numbers so that no one can post it again.

Its been 4 months since our company has been trying stop the just dial package. We emailed them several times for the closure and inspite repeated reminders, just dial didn't close the ecs.

Just dial kept deducting money from my hdfc account and it's a shame that i was not informed about my balance was in negative. I have all the proofs and recordings of just dial.

They just dusted the case saying we can't stop ecs. They are frauds and now they are saying that we haven't deducted any amount and the bank is saying the -27900 is because of the hold on their payments

The bank says the moment i will deposit 27000 it will go into just dials account. Please suggest me what needs to be done.

Sir, a listing kk media solution, lukhnow whose no. I got from your site, has done a fraud of rs 20, 000 with me.
They promised to provide me with application & website but now they are not even responding.
I want their listing to be cancelled.
& please revert me back when it's done,
& please register only them who can protect your image as well & not who spoil yours.

Dear sir/mam,
My p. G business called shreeji sees sadan is register in just dial @ahmedabad, gujarat since 2014. I requested u to that plz provide me ur r. B. I mendate which clause to running ecs process. And provide me details of inform about intimation ecs return by u by mail or call or message for ecs paid notifications and ecs return notifications bcz i realized that time my three month axis bank account statement see, u r run ecs more than 3 times & i have pay penalty charges to axis bank around 10000 rs. So i want to justify my payment deduction which is done mistake by u. And also written me about i am not satisfied with ur answer so what next step to taken in action by me against u.

Regards
Kuldeepsingh rathod

My name is sanjay
Business name: shaila industries - chandivali andheri
Mobile no: [protected]

I have written mail as well as done verbal communication with customer care of just dial 3 months ago and they told me you have to send mail for completing of three month notice, now i send mail again they saying it will stand contineue.
I send them mail for stopping services and ecs
Tue, 10 apr 2018 16:34:01 gmt+0530
Fist time they reject my request is on below date
Tue, 24 apr 2018 19:39:57 gmt+0530
Then i called customer care as not able to write proper mail in english, they many time rejected my request on call, insisting them for stop services they told me as per terms you have to complete 3 month after notice and give us mail on completing of 3 moths
I mail them on
Sun, 1 jul 2018 09:03:02 gmt+0530
After this mail they again reject my request and send me below mail

Subject: confirmation
Just dial
Sent: mon, 2 jul 2018 19:11:32 gmt+0530
To: you
Show full headers | report spam | view blocked images

Dear customer,

As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial

I am not interested to doing business with them please help me.

I am the owner of a ladies beauty parlour, name Saiba Ladies Beauty Salon and Spa. I am facing a major problem from your website searcher. They continuously called me for GENTS body massage. I am feeling insulted when i am dealing with my ladies clients. Already I have requested so many times to mention my contact details as a exclusive ladies section in your website. Please do something or let me know what to do.

I order online food at dwarka veg delight nalasopara east
Payment was made via jdpay and i also received the confirmation but the restaurant is unaware about the same, they said they dont have any idea about jd pay i think both the restaurant and jd pay are in cahoots and fooling people. My whole party was spoiled
My order id #1899790

I am having an justdial from the name of celebrate honda plot no.27 patparganj industrial area delhi 92 .today at 4:45 pm my customer appear for demanding a discount on our labour charges which is declared by honda .
when we denied to do the same the customer name arpit verma told me that i am working in justdial and we are having an contract with your owner and i know him well .he also said that he will gave very poor ratings for this .
now, please tell me that if we done any mistake by making an account with jusdtial or is there any norms that the clients of justdial has need to gave discount to all justdial employees .

waiting for revert please look out into this matter
[protected]

Just dial has cheated us by not renewing their agreement taking money from account of rs.6981 per month since three years, refund us amount 251, 316 with inetrest. Around three year back excutive came after that no executive came without my consent or my partner consent how you can do.
Saurabh gomber [protected] /[protected]
(For titan data products)

I have booked a berth in srncitizen quota on 27.06.2018 for manuvuru express
An amount 487.92 paise deducted from my account
But i have not got ticket
The journey date was 28.06.2018

I have not received any information from justdial.com till today

I bought a ticket for journey at railwayreservation counter for my journey on 28.06.2018

Hence my amount may returned to my account

Sreeramachandramurthy

I am aryan rajeev gowda,
Company name (Entrepreneur) aryan
Freelance fitness personal trainer),
But where in justdial they entered my company name on there own wish letters no body can understand that on earth, and there are send me lead, referrals contact number to my phone most of number fake and unrelated clients to me since i am fitness coach, when i call the clients there are confused and i also, cheating and looting money and i spoken to gayathri manager who handles paid service customers she is telling you have signed our agreement copy we have so no refunding amount back, so i am aryan rajeev gowda my complaint onwards justdial is very clear that they are cheated me please get my money back 5900rs, i want justice.

Aryan rajeev gowda
Bengaluru 560096
Karnataka

Thanks

I took a contract of just dial for 2 (Two) years on 1.03.2017 from your sales rep. Nitin chawla (Mobile[protected]. See attachment. This fact was written on the receipt also. On 28.06.2017 i got a call from some lady (Mobile no.[protected]) that my contract was over after one year instead of 2 years. I tried to inform her that my contract is for 2 years and not one year but she did not listen. Please help. You can even check that “ contract is for next two years” is in the hand writing of the person making the receipt.in my hand writing i have written “ nitin chawla[protected]”. Now nitin chawla may deny this fact.
In the evening of 28.06.2017 tarun sharma ([protected]) visited me and a lady from just dial (Mobile [protected]) also called me. They admitted to the fraud committed but least bothered to resolve it. They were only interested to sell new packages.
Sir no body is listening. Every body is interested to sell sell sell sell & sell more packages.
If the things are nor rectified i will amount to fraud.

Atul kumar
Owner
(Chartered accountant fca m. No.94903)
[protected]

Hello,

I have a paid listing on just dial in the name of pooja a shah & associates.

I had asked for change in tenure of my profile on 5th june, 2018. I have sent a mail to [protected]@justdial.com on 5th june.
There were two profiles live on your web page in my name. I had even asked to keep any one active as it creates confusion for us & the users.

The changes i asked for took almost two weeks to be updated.in the meanwhile the backend team had removed the ca category from my profile. When i asked the mumbai manager head ms divya why has this happened her reply to me was cause its the system requirement to check the credentials and then update the ca category. I already have given my certificate of practice to the backend team december 2017.

What sort of service is this??? This is the time when i have major business opportunity and my listing was no where visible in the ca search.

This same thing of removal of ca category had happened when i had updated my contract in march 2018. It was removed when it was a business season for us.

At present all the leads i get does not have phone numbers of the prospective customer. The just dial app also does not reflect the numbers.in fact the previous leads which i received few days back also now no longer has phone numbers displayed against their names. These are the customers which were marked as follow up in my app. How do i follow up with them without their numbers been displayed???

I have already sent screenshot of this problem to the customer service team. I have called them so many times. There is no revert. They put the call on hold and then disconnect.

I have been following up with ms divya. She initially was enthusiastic to solve the problem. But after following up with her for 3 days she seems to have lost interest and has requested my partner to not send her the same problem again and again. I really dont understand what sort of work culture does your organisation have? I am attaching a screen shot of the above conversation for reference.

Yesterday someone from the customer service department called me and promised to resolve the issue and give a call back by today 11 am. I guess her and my clock does not work on the same time zone.

Nobody absolutely nobody in the organisation is ready to take the responsibility of this entire mess that is been happening in my profile.

I dont wish to continue my contract anymore. I demand a refund of the pending amount and also a compensation of the business loss and the mental harassment that is been caused to me and my partner.

Whoever is responsible for this, kindly give me a call on [protected].

I really expect you guys to give me a call before today day end with a solution and compensation offer or refund offer from your end.

Hi,

I have firm named rid-van worldwide in ahmedabad and it is new venture. To grow my business i thought of starting paid services of just dial but till date not even single rupee of business booked through their leads.

All poor quality leads sent to lots of listed agency and above all they do not take proper measurements while listing any agency.

I wanted to stop their paid subscription but they are now saying that the contract has 09 month locking period and before that i can cancel the contract. The sales person never informed me on this lockin period and totally misguided me.

I been cheated by just dial.

I request for yoir kind support.

Thank you
Atul shah

आपके द्वारा से मैंने एक website and mlm का सॉफ्टवेयर बनवाने के लिए haut it solutions pvt ltd 424 c, sant nagar, east of kailash new delhi-65 mob : +91-[protected] phone:[protected] email: [protected]@hautitsolutions.com

Rs.65, 000/-में मेरा कम्प्लीट वर्क को करके 30 days[ 05-april -2018 को देने का वादा किया],
जिसके लिए मैं rs, 55, 000 को दे चुका हूँ (Rs.25, 000 cheqe +rs.15, 000/- cash +again 15, 000/- cash)

आज 100 दिन से ज्यादा हो चुके है न तो मेरा काम पूरा हो रहा है और न ही मेरा पैसा वापस मिल रहा है |

अतः आपसे सानुरोध प्रार्थना है कि rs, 55, 000/- (Fifty five thaousand) वापस दिलवाने का कृपा करे अन्यथा मुझे विवश होकर कानूनी सहायता में आप और इस कम्पनी के विरुद्ध जाना पड़ेगा...