JustDial.com Complaints & Reviews

Hi team,

My friend biplove mandal opted for your services, his mobile no is [protected], your executive named harinder came to me and told me on his behalf you can give me your company cheque and unless and until you tell me i will not forward the cheque, the very next day i called him and told him not to forward the cheque but he said that he already forwarded the cheque, he told me to stop your cheque by calling your bank i did that too, next month the cheque hits and gets bounced. I called your customer service department from the no. [protected], she told me that ecs will not hit my bank from justdial but today when i called to confirm the status i come to know that i was fooled by the agent, ecs was still going to hit the bank next month. The executive was only interested in selling the plan for the sake of his targets. Several times i was promised that i will get the call from the senior but that never landed so far.

I spoke twice to customer service but i wasted my time. Don’t even know how to speak to customers, the agent hung up the call, mr. Pawan doesn’t know the concern, he pretended to be the sr. Manager and was trying to bluff me. Was not expected this from just dial.

I want the ecs to be stopped asap before i take any legal action against just dial and i will post the recordings to social media.

Humbly request you to please do the needful. Please revert asap.

Regards
Antony
[protected]

We took paid listing in the month of april after paying 18000 in advance for 10 years where your rm ms. Mumtaz naaz has misbehaved, we called her thrice due to issues in our account where they are not able to help us and said we will revert you but they have not reverted whole day later on we called them and she started shouting on us that you have not called me i told u to call.
Afterwards we called customer care team, but they also said please uninstall your app and reinstall it we did that also but still when we opt for inbox or notifications we are not able to operate our own listing from last one month.
I wrote email also and every time your executive says mam we are sending mail that we had resolve it and if you still face issues please re-write to us.

Without giving a valid solution and after paying money you want us to bear the burden. Quality of services is ridiculous. We have paid 18000 to you for taking the burden to send daily emails and screenshot in one month we have not received any valid query.

Now you are not even refunding our money, we paid to buy a burden form your team to write mails and follow up with you as we are sitting idol to do all this.

Regards
Mskg & co
[protected]

I am trying to list my business since 2 weeks, i fill up the information twice and every time i have seen the notification your business will be listed in 24hr.
But it never happened. I called just dial customer care, i gave all information about my company. She said it will be listed in 24 hr, did not happened.
Again i speak to different person after 3 days, same process. Even she says it will be listed in 24 hr, still it did not happened. 3rd time, i speak with another person. Same process, same words. Still did not happened. I searched the first contact person as per the date and time in my call list, luckily i got her number i call the first person her name was nisha yadav from customer care. She said "i just logged in, i will call you in 10 min"
I did not received call from her, so i called her. And she did not received my call.

So just dial people don't entertain if we want to register our business on free listing? Is it that way
Staff is so much into getting leads for paid business listing, i appreciate.
But what if we want to invest later not now?

I have recently named my business on just dial as"cj tuitions at minimum prices" but on the app it is appearing as "cj tuitions" only. Moreover the call is being transferred from one service officer to another but still my business name is not edited. Moreover i'm receiving emails that i have got 4 customers but no contact details of the customers are being provided to me.
I kindly request you to please keep in mind the above mentioned complaints and get it rectified as soon as possible.

Dear sir/mam,

I am bommaji wicklif today morning 8.00 am i booked two train tickets tbe282j7u401t2g3 for mugr kop express to hubballi junction hubbli has failed full refund of your payment rs 752.96 is under process as soon as refund my amount if it possible otherwise.. Please confirm my train tickets...

My ac no:[protected]
Ifsc code no: ubin0533173
Hubbli branch union bank
Karnataka state.

Make payment as soon as i m requiting please take action immediately.

Thanking you
Wickilif. B

I booked one innova car from mr vishal sanhotra of amritsar through whatsapp ([protected]) for my visit to amritswar and katra on 14th and 15th of may 2018. He was introduced by just dial. Before proceeding to amritsar i categorically intimated him to provide me receipt of payment mentioning the permit number of the vehicle. He assured me before my reaching amritsar airport on 14th. Although he had provided one innova car, but after reaching katra on 15th he refused to give the bill although i paid him the full amount. Instead he sent me through whatsapp one blank bus receipt of seerat tour travel, 148, keshribagh mkt, galhira car parking, amritsar. I refused to accept the same and regularly requesting him to send me the bill. Till then he has been assuring me to send the bill but ultimately stop receving my mobile call. I urge upon to do justice and penalise the concerned person/agency. Since the said person was introduced by just dial they can't deny their responsibility. The matter was brought to the notice of just dial over mobile phone on 16th and 17th may but they did not take any action nor registered my complaint. Look forward to early justice

Hi team,

My friend biplove mandal opted for your services, his mobile no is [protected], your executive named harinder came to me and told me on his behalf you can give me your company cheque and unless and until you tell me i ll not forward the cheque, the very next day i called him and told him not to forward the cheque but he said that he already forwarded the cheque, he told me to stop your cheque by calling your bank i did that too, next month the cheque hits and gets bounced. I called your customer service department from the no. [protected], she told me that ecs will not hit my bank from justdial but today when i called to confirm the status i come to know that i was fooled by the agent ecs, was still going to hit the bank next month.

I spoke twice to customer service but i wasted my time.

I want the ecs to be stopped asap before i take any legal action against just dial and i will post the recordings to social media.

Humbly request you to please do the needful. Please revert asap.

Regards
Antony
[protected]

I received a mail at 1 am on email i'd [protected]@gmail.com today that a booking has been done in my swapnil and contact number [protected].
I would like to put into your knowledge that this email id is mine. But the bookings done by this contact number are not done by me. Coincidentally the names are also same. Kindly look into the matter as soon as possible to avoid a bigger mishap.

I have get the subscription plan from just dial in october 2017 the promotional scheme of rs.999 in which i have being told that i will get leads for 1 month and if i am happy with the services than i can continue this and i have to do ecs by giving cancel cheque and ecs authorisation, while i have paid rs.2200 by online payment and the sales person told me that if you are happy with the services then you will have to provide cancel cheque for ecs, but now i am not satisfied with the just dial services and don't want to continue the plan. I have sent mail to team to cancel my subscription and remove my profile from website so company denied to remove, please help me

Dear customer,
This is a gentle reminder to deposit tax deducted at source ('tds') on payment/ (S) made for contract/ (S) entered with just dial limited during financial year 2017-18. The due date for depositing tds for the month of march was 30th april 2018. We request you to kindly deposit the tds, if you have missed the due date.
For your information please see below table showing threshold limit for tds. If payments are made below this limits, then liability to deduct and pay tds would not be applicable. We fall in the category of advertisement services under section 194c of income tax act, wherein maximum tds rate is mention as 2% on net amount.
Threshold limit in section 194c
Financial year 2017-18
(A. Y 2018-19)
Single payment or credit rs. 30, 000/-
Aggregate amount paid or credited or likely to paid during the financial year rs. 1, 00, 000/-
The due date for filing of tds return for q4 of fy 2017-18 is 31st may 2018. We request you to kindly file the tds return on or before 31st may 2018.
Your immediate attention towards above compliance is requested. Please ignore if already done.
Further, we request you to send us the hard copy of tds certificates at the below address;
Accounts tds-department,
Just dial limited,
Palm court building-m, 5th floor,
Link road, near goregaon sports club,
Malad (West),
Mumbai-400064.
Alternatively, the soft copy of digitally signed certificates can be mailed to [protected]@justdial.com for faster processing.
Note : this is system generated mail.

Hi i just search a travel agent jd verified on jd app i call to prime travel Rahul verma for tempo traveler he said transfer money as booking amount n i ll send the traveller in morning i transfered 3000 rs after that no tempo send by him v suffring alot with that and after that he also not giving my money back i complained to justdial they registered my complain but no result i also mailed to [protected]@justdial.com but no result. Please do the needful and tc about jd verified tag othervise the trust on jd get lost.

One mr darshan brogge EXECUTIVE visited our show room on 27.3.2018. collected cheque for RS. 10, 620/-

Even after several reminders NO ONE has turned ups to explain them how to use and benefits I can get by this advertisement/I am just getting some inquiry mails

Every time new person picks up the phone and promises, regret my problem continues. i had sent mails also. I AM AN ILLITERATE ABOUT USAGE OF COMPUTER

Last time one mr. Issac Naveen ( so called manager ) spoke to me and informed he will address my grievances. He doesn't have decency even to pick up the phone - yesterday call 6 times. Till date no bill has been given to me.

JUST DIAL IS A GOOD COMPANY SUCH FEW IRRESPONSIBLE EMPLOYEES SPOIL THE REPUTATIONS.

I am disappointed

Hii,
My name is dr rajeshwar narayan singh two days ago i have lodge a complaint to repair my fridge by using just dial service the area of near mine is bakshi ka talab so i have taken service from there after resolving the problem of my fridge next day the problem remains same till time i continuous tried to contact the regarding person but there is no reply from the registered number (+91 [protected]) the regarding person name is shanu is not supporting and his behavior is very poor and i have just a small request plz resolve my problem.
Thanking you

Dear Customer Service Representative,
It is a matter of huge disappointment that i am writing this complaint message to your team JUST DIAL. We have been your customer since last 2 years and we are facing the below two problems again and again -

a) Someone from your branch office named SHASHI (+91-[protected]) spoke to our team regarding address change and some renewal offer on 19th MAY 2018 and since then we have not received any leads from Just dial. Today our team comes to know that out account has been suspended and and payment is showing 0 balance.

b) Our team has been calling JUSTDIAL since last 1 year now asking for a tech support in getting our address change. Every time they say they have changed it but it is never done. They even guided us what was the procedure to change the address and we did the same but again it never changed.

We have been paying for your services and we have never defaulted on the same. I fail to understand is this such a big matter that an address cannot be changed and now our ID has been suspended because of non payment(as per a guy who told us from JustDial)

Please call me on +[protected]. I demand an immediate action and sort my problem out.

ADDRESS -
M10, Second(2nd) Floor, Near Metro Heart Hospital,
Sector - 11, NOIDA (UP)
201301

Deepti Srivastava
Director Marketing/ Admissions
+[protected]

I have subscribed my co's profile in just dial for business for 2 month contract.

i have paid advance payment towards my 2 months subcription.

as per the co's marketing person guidance i have paid for 2 month's subscription,
he has told me that you have to subcribe for 2 month and if you are satisfied with our service
then continue for further subcription through ecs mode of payment.

so i have signed the contract and provided the bank details but i am not satisfied with services when i have query about this concern in customer care and marketing officer they directly told me he can't close the pack ecs will continue.

Its quite a sorry state of affairs in Just Dial, when you register a complaint they dont respond. It is a negative approach which is impacting for good customer.

1) dr. Ragini maheshwari (Ragini maheshwari)
Sheetal hospital a-3 swami shivananda society cardinal gracias road chakala an, chakala-andheri east, mumbai - 400093
2) dr. Ragini maheshwari (Paramount general hospital and iccu)
Paramount general hospital & iccu, laxmi commercial premises, andheri kurla road, andheri east, mumbai - 400059, near sakinaka junction

I am from meerut and taken the just dial paid service in year 2016 from one of the employee come to my shop for promoting my business. He introduce himself as abhishek and told me to pay for six months promising to give promotion but no such thing happen. I call just dial to close my service but till date no such thing happen instead of it they are charging ach amount from 2016 till date. I called them many times to close my account but no one is listening instead of it they dropped the call or say our executive will call you.
I am fed up by just dial and they are the big fakers misleading the clients and not given any support regarding our complaints.
When i go to bank to close my account bank told me that you have some uncleared charges which just dial is charging without any confirmation.

Dear sir,
This is to inform you that on 16th may 2018 i have called your esteem concern to provide the cell numbers of videocon ac customer care number which your concern did along with the videocon customer care message you have also sent mr. Aleem cell number [protected] which i have sent you as the snap shot. He has sent 2 servicing person and they have serviced 5 ac and after 2hours they left 2 ac which they have gas filled and repaired has stopped working. From that day till today we are calling him but the above gentleman is not responding our call. I am sure he is a fraud since he has demanded r s 7200 and produced a receipt for it and we have paid rs 5000 as on date their is no response from mr. Aleem side. Kindly probe in and please advice him to repair the air conditioner immediately.
Thanking you,
Good regards.

Rajesh govindan,
Chief warden,
Guru nanak institutions.

I have got wrong information from just dial. Took number from just dial for maid bureau and a guy came with a girl at home and took 40000₹ and then in 15mins that girl ran away. Now their phone is off.
I need an answer from just dial how do they add unknown people without any verification in their website. Since morning i’m trying to contact just dial but nobody is helping me with this. Eventually i had to complain here. Hope this complaint will be taken care of and help us.

I purchased paid services from just dial and want to stop now as i have closed my business. As just dial is denying to stop these services. Can any one help to provide escalation matrix for just dial.

There behavior is totally worst with the customer. I am following up from last one and half month no one is providing me resolutions. Every one saying we can't stop. You have to continue for 1year.