JustDial.com Complaints & Reviews

To Whom So Ever It May Concern

Dear Team,
My name is Rajeev Kini, and I have made the payment of Rs.15000/- to Mr.Deepak Thakur & Ms. Ruchita Kadam for my advertisement with the name Dexter Pet Boarding And Holiday Homes.

However it’s more then 36 Hrs now that my advertisement is still not activated. I tried to speak to multiple people on your customer care no[protected].

I spoke to Nenith(TL), Vitthal, Priyanka (TL) & somebody from customer care I don’t recollect his name, about this problem.

But I was surprised to understand that you’ll dont have any process of generating service request Number.

My call was transferred multiple times to some customer care department but it was not connected for some 25 mints.

I wasted all my energy in just reaching the right department, and that too without getting any service request number.

Is this the way you’ll deal with first time customers ? Your team don’t even have courtesy to call back. So far the issue is opened and I am yet to get the feedback from your department.

Ms.Priyanka, told that she cannot give me any nodal officers contact number & name where I can escalate this issue. And she told me I have to follow the same ordeal & if I am lucky I might get connected to the customer care & I should call them during working hours only.

To the one whom is reading this message, If there is some shame or courtesy left in you, kindly get my issue resolved & arrange a call back for me.

Mr. Bacchan should be publicaly SHAMED for doing your advertisement. If my account fails to get activated max by tmw, I have to go to social media & consumer court for getting the issue addressed.

RK

I Registered My Listing Under Vishnu Astrology And Vastu Cell No.[protected]. I Give 2 Cheque First is 7080 And Another is 7662 Plus One ECS 3540 Debit In My Account... They Lie About Plan That In Diamond Pack With Supreme Pack But Supreme Pack Not Activated Automatic 1000Rs. Increase in My ECS... They Tell Me 4762 Something But Its 5742... Automatic They Create Fraud Without Inform Me / Without My Knowledge They Activate Package 1000Rs. MORE... And The Manager Kapil Is A Big Lair They Create More Fraud But I Stop Them... Be Carefull While Deal In Justdial... Save All Proofs With You Like Me... They Are Steal Your Money... I Also Do FIR And Report To Cyber Crime For That... Akshay Kumar

A placement consultancy in jalandhar, named, INSTANT PLACEMENTS. The Owner, who is a lady, blackmails people over jobs. Other than the condition of 50% salary payment to her, she asks for huge amounts of money ranging till lakhs. And only on this condition agrees to provide jobs. Please remove her advertisement from just dial before she makes fool of the other innocent people

Regards

Earlier i have taken a service from justdail and signed an ecs form but at that time they dont tell us about the contact and details of ecs..
And now when i want to deactivate my ecs contract they said that it was contract of 1 year and before it we can't stoped it was like a ceating it also effects our bank statement and daily we have to pay charges..
I request from just dail to stop my ecs
Which was heated daily on monthly basic

To whom it may concern:

I am sending this stop payment order to instruct you to stop making payments from my bank account[protected] to just dial.

As i was confirmed by justdial employee when i asked to stop tie up before any agreement that you can stop service anytime but now amount is deducting from my account

I wish to stop all future payments to this company;

I expect the next debit may be zero.

In the amount of rs. 1180

On or near the date of 15 august 2018

Sincerely,

Sonam kumari
[protected]

I mr. Deepak kumar meena has enrolled in paid just dail subscription to regustered my bussiness in just dail by a agenr if just dail named brijesh his contact number is [protected]. He took 12000 cheque frim me i told him to represent the cheque on 5 th august and he forcedfully represnet if on 31st july to complete his monthly target... And now my checque is bounced and he ia not even receuving my call..
My details
Deepak meena
[protected]

Hi,

I have a beauty parlour listed on just dial with the name rines beauty parlour in satara. But all the data in the current listing is incorrect and i want the correct information to be uploaded on your site so that my customers do not face any inconvenience. I had already called your customer service and asked for updation a week before and he had assured me that the change will be reflected on site within 48 hours but still incorrect information can be seen on the site.

Correct information:
Name: rinees beauty salon
Address: amrutvel apartment, yadogopal peth near kalavanijya college, satara - 415002
Phone no: [protected]

I hope the corrected information is uploaded on the site as early as possible.

Well I am the new user of Just Dial, one of the just dial executive called me for advertising my business in Jd, he explained me about package but no where in our conversation they have discuss about account closure. I have asked 2 times to executive name Mr. SUNIL, what about if i want to discontinue from JD and they told me yes you can discontinue from your package next time and it was 1 year package and also they didn't told me I can't stop my package in between when it comes to ECS and I trusted on them and signed the contract and now 1st I am not getting leads which I want, 2nd was not explained fully by executive about Ecs and closure system in my word it's robbery and cheated and before 10 days I talked with SUNIL that I don't want to continue anymore even at that time also he didn't explained me I can share what's app message also. And any company cannot force any customer to pay money which he don't want to use anymore. And Justdial is forcing to use their services. My request to CONSUMER COMPLAINTS to take action on this and help me to stop my Ecs from them and get my refund of RS.10620/- which has been deducted from my a/c

Dear sir,

I have made an online purchase of few items from patanjali and divya pharmacy through just dial.com on 10th july. I made the payment through netbanking and received confirmation too saying that the items will be delivered by 14th july. However the said items were not delivered till date.

Kindly look in to the matter and settle as soon as possible.

Regards,
Veena

Hi team
One of the worst customer care services. Especially in the customer care name bharani he speaking like a local guy... Worst behaviors in the call... I am a customer of just dial but treat like a local company... Fake company... Worst services don't go this company please in facebook i try to save my friends. Don't go with just dial. Fake company fake customer care fake services worst worst services... Please take the action the bharani worst customer care person speaking like nasty and showing is attitude.

My money wasted..

We called customer care for enquire about leads but customer care person bharani using a bad words and unresponseble words. We complaint about that person also no action... We ask to refund our amount also they are not responding.
Manager also not taking any action regarding this and not proper respse... Customer care not giving a respect to customers. Then y u this company running a bussines like services fake services they are providing... We receiving a wrong calls and bad words still now regarding we complaint all the persons manager and everyone but same thing we are receiving worst worst worst worst worst worst worst worst worst worst worst wosrt wosrt worst worst wosry wosrt wosrt wosrt worst worst worst services making frustrution...

I had discussed with the just dial sales team patna as well as kolkata to raise my lead
I was advised to renew the contract before expiry sept 2018
I did it our organization is expirtized in communication conversation and spoken classes in english we are a highly rated organization too we asked to get institute for spoken english which was supposed to be added in the catogory list but i was given a part with the category language classes for english conversation i was verbally assured that it will have all english spoken category including institute for spoken english.
In bihar people mostly give enquiry of communication as spoken english institute we are suffering badly...
Due to this
We are getting enquiry of martial art fitness and so many which isn't our category but not for invoiced category
We do not expect organization like justdial to give such a shabby service.
Our motive to register grievance is to get improved services and improvement

I fear in the name of corection, induction and inclusion we will be asked to pay more
Can it be seen as another way and sales techniques to get customer come to terms of sales personnel? I fear...

Can we be supported or shall we feel justdial customers are abandoned

We request for immediate affirmative action
For
Institute for professional metamorphosis patna

I signed up contract by the name of pixonclick which was for three month trial account. After two month i communicate by mail & telephone regarding stopping service. Nobody replied to my mail. After telephonic conversation i was told to click on link for stop of ecs. Even i made remaining payment online & contract was for three months & ecs department has given feedback that ecs has been stopped, ecs hit my account & amount is debited from my account. I got same experience while i was registered by the name of computerworld. When i talk to sales person he told me i have no concern about it, you can talk to ecs dept. He took me on conference with ecs person who told they cannot return money you can use additional service in return & she cut the phone. Now i am asking sales person to give ecs person contact number he said sorry i cannot provide you number, you can go to office & talk to her. Actually i am not able to use this service from last two months so what i paid last two month was my loss. They debited amount from my account after contract was over without my permission. Lot of my customer & friend has got same experience.
That is how just dial is making loot of people in the market.

Need to remove a comment from a page in justdial urgently. Justdial is not helping me for the same.
Some person is harassing me since long and he is posting unlikely remarks everywhere. Police complaint has also been filed regarding this matter.
I have contacted customer service people couple of times but they never revert back to me. I received no call back from justdial. Please treat this as urgent.
Comment date: 23rd april 2018.
Some person harassing me posted some unlikely and disgusting remarks on my husband's page.
I want justdial to remove that urgently

I am getting calls every week to subscribe for Just dial. I am not interested in subscribing for Just dial. I have told this many times but every time they call and disturb me.

Today I got call and told them will complaint against you. They don't have shame and told me to go ahead and file complaint anywhere. This is really not good.

Being a citizen of India I have my rights to say No for which I am not interested and no one can force me on that.
I request the concerned authorities to kindly look into this.

Thanks,

On 3 july i called just dial for requirement of packer's and mover. One of just dial client approach me.. They came and packed over household and kept in his godown.. And after 10 days when i received my thing. I shocked that approx. 100000 rs of my house hold is stolen.. And when i use to call no body reply.. It's shocking guys even just dial is not listening my complaint.. I call 5 time to justdial.. And nobody response.. I think justdial know they listed cheater companies and both are involve.. I think cheater companies give some commission to justdial...

Last year as per agreement, just dial executive agreed that they will remove the negative feedbacks but this year as we did not renewable the service again they posted the last year reviews which is not fair. We already logged the complaint through customer care, do the needful immediately else will take the action against you Executive of Vijayawada.

Dear sir,

This is regarding a listing made by me through your marketing executive kailash.

He came to meet me last week and made registration of my firm "nidhi financial services managed by ca ashish agarwal" on 18th july 2018. My address is secctor-5, vasundhara, ghaziabad, u. P.

I have paid rs. 21, 240 through my credit card immediately.

He assured me that it is a special life time package which is on the basis of special approval only and it contains :

1) my listing will appear on the basis of distance on your website, when we search by any key word. For example, in case any one search by key word "insurance" in sector -5, vasundhara, ghaziabad. My listing will appear on top since this is the nearest distance.

However, it is not happening. When i called him on friday last week. He said to me that he has written a mail to the concerned department and the listing will appear soon on the basis of distance. When it did not happen. I called him again on monday. He said that he is busy and he is there just for marketing and for selling your packages and i will need to contact the customer care department of just dial.

When, i called the customer care department, they told me that my listing is not on the basis of distance and it is random listing and i need to call the marketing executive who has sold me the package.

When, i call kailash today again. He is not picking my phone.

This is noting but cheating by your marketing executive kailash, who just wants to sell the package and doing fraud with the customer by sharing wrong information with the customers and cheating with them.

This fraud/ cheating is not expected from a reputed listed company like justdial.

I would like to request you to either list my business on the basis of distance so that people in the nearby area can search my business or refund my money.

In case it is not done. I will write to the appropriate government and legal authorities for this cheating by a listed company.

Regards,

Ashish agarwal

One of your executive stole my cheque and copied my signature and submitted to you later it bounced...I am going to pay penalty for it, his name is Arun Singh resident of Mainpuri and working in Just dial Lucknow ...please help me to stop my ECS and take action on him, as I am going to sue your company and the executive you presented the same cheque a many times giving me penalty by the bank..kindly resolve it .

Hi team,

Justdial privide a worst servicea, i never expected this from reputed service company. Company nikivika bridal makeover first contract for 10 years i am not satisfied the services for 10 yrs contract and i have changed the plan to platinum that mr dinesh confirmed you wont get a old emi from our side you will get new emi from aug 18 but it wont happen promises are fake. I am calling continues that person no response and also customer not taking a complaint about that person fake promise and i cantact that manager also jeyakumar same kind attitude that person also... And i recived the fake calls bad words bcos of mr dinesh.