JustDial.com Complaints & Reviews

I have taken yearly membership.
I would like to take few names, which were my assistance from your company.
None of them picking my calls.
1) roshan: telemarketing person
2) roby: field marketing person
3) sachin: field marketing person
4) rishab: manager
But its really sad to say that my first experience was very bad, imeanitit was miserably bad.

I have been associated with just dial for a very long time and have been using their premium listing services.

However, this time i have been literally cheated and harassed by jd team. I was suggested a new plan where i paid 4000rs everymonth for premium listing, however after using this service for a month, i decided to discontinue this plan.

Now for the same, when i called jd customer care team i was told that i have to pay amount for next 3 months if i have to discontinue. This is really surprising and literally cheating customers. If i dont want to continue why would anyone force me to continue for 3 months. There was no such communication done by jd sales team.

Further, i have been threatened and harassed by jd call centre team, calling me consecutively to make payments. I seriously have been thinking to discontinue with jd.

I deposited the partial amount to manish transport vashi mumbai. He is now not replying and he is big briber. I got the number from just dial only. Manish transport person is now even not receving the call or not replying by any means.
I have deposited rs. 1500/- and the deal was for 2500 rupees. Previously he was asking for rs.3000/-/
So my judgement i if you afe a beginner then please don't use just dial at all.

My name is jyoti and i run a yoga studio in sec 45, gurgaon and i took the services of justdial to promote my business after they kept on approaching me for 1 month. But once i paid them they stopped answering my phone calls, no one was there to assist me with the keywords and the other things to promote my business and when i called the customer support for the cancellation of my subscription they simply denied and said that you are under a contract for 1 year, i mean what kind of contract is it that you are there just to take money and nothing else. Everytime i check my bank account there's an ecs debit from justdial. What kind of service is it? I simply want my money back or i'll take strict legal action against justdial very soon.

This is very disappointing that justdail has been treating a premium customer with least interest.

I have been following up with calls and emails to the team at both vadodara and ahmedabad office in regards to my request to transfer the subscription plan of "cafe *, * road" registered with mob. No. 81* to my other business listing i. E. "paying guests for boys" registered with mob. No. 99*

There has been no response from either end since over 2 months and i am incurring loss even after payment of ₹15, 000 for year plan given to me. I have already informed the reason as attached in below email.

The sales executive mr. Mehul from vadodara had subscribed me with the plan and has been not taking up my request seriously telling ahmedabad office has to take call with no follow ups. Another business department executive ms. Priyanka was requested to further follow up on my case but there is no response for the same.

Sincere final request to take up my concern or i shall want to withdraw my plan and claim refund. Further followed by filing report in consumer court for unethical practices and posting on social media handles.

Hope yo get response on the same asap.

Regards,

Dear sir/madam

I register my business on your website in last month as per conveyancing you sales person mr deepak. But i am not satisfied your service so i could not continue you service so please stop the service and ecs payment as earlier.

I give your service 1 month and paid you 2 installment. So you have not any loss to stop my service and stop ecs payment (Rs 1180/- by check & 1180 by ecs)

Business name : prgati aqua care services, jail road, nashik

Register mobile no : [protected]/[protected]

City : nashik

The just dial company is a very unprofessional, unorganized organization. Specifically the process of an unorganized system they follow for their marketing.

After repeated discussion with their one representative named ankita from kolkatta team and after clear instruction to her not to call me before 15th of october 2017, another representative calling & disturbing for activation in the name of validation.

Simply jd organization follows a system which does not have a sense of professionalism, they does not follow any necessary protocol before contacting any organization & simply waste valuable time.

Hence, i doubt upon the reliability of information they provide on their search engine which does not follow a professional system & request authorities and just dial authorities to stop showing our information on their search engine i. E. Justdial.com with immediate effect for which we will be grateful.
A line on reply will be appriciated.
Detail of our organization as below:-

Proprietor - subrat mahapatra
M/s js consultancy services
Bhubaneswar
[protected]@yahoo.com

Dear just dial team,

I am writing to inform you that we were registered user in just dial before. Now we have stopped the services. But we still receiving calls every day from your tele caller to reactivate the package.

We already inform them to stop calling us as we don’t want to continue with just dial anymore.

But still they keep bothering us. They don’t even ask us that is that right time to talk or not. We disconnect their phone but they ring again and again.

So i request you to please inform them to stop annoying us and take disciplinary action on them.

Best regards,

Mohan pal singh
H p singh machinery pvt ltd
Ludhiana, punjab

Respected sir/ man
I had frequently call u and also sending complaint mail regarding ecs stop for my company registrar of jaydeep enterprises but still it hasn't stop why shroud i unnecessary pay for that amount which i have not utilized. Plz take it seriously i didnt get any responce from your side plz revert me back or call me on [protected] regarding this.

My company name registered in just dial is innovision it solutions and my name is naveen jain with mobile number [protected], [protected].
Just dial executive given us monthly ecs plan of 3000 + gst and taken 2 month advance and told after 2 month your permonth deduction will start. Now after deducting 2 month advance they are saying at any time within few weeks your next ecs will be deducted.
Another problem i told them in start to add gst software dealer as keyword but they added computer software developer keyword that is wastage for me. I called continuous 4 days and sent so many mails at [protected]@justdial.com but they not replied any mail or not reply on phones.

So finally i want to stop ecs and money that i given should be adjusted in 2 month leads and they give me leads for next 2 months and remove keyword computer software developer also

Hi,
I have enrolled for a paid listing on just dial. A monthly scheme of 2500/- was conveyed to me by mrs. Madhumita biswas (Kolkata). She said that initially i will have to pay for 2 months. After completion of 2nd month i will be asking for the 3rd months payment. But today i have got one message that, an amount of 2950/- will get debited on 22/09/2017. It was totally a miss sell, where payment details were not disclosed properly.
I wont continue my deal with just dial. They are just cheating their clients.
Please take necessary action against the executive. I will write to the consumer court also.
Thanking you
Kabita dutta
[protected]

I have bought a package from just dial and executive of just dial (Atul pandey) confirm us that we will get 6 to 8 leads per day but we are not getting even 2 leads per day and when i have talked to customer care about stop my package and ecs then they said we will not stop your package till 1 year. So i want to resolve this issue asap and stop my ecs.

With reference to just dial invoice no up0917se00000471 dt[protected], we have taken services for two months that is for september and october 2017. Mr. Anand batra was our relationship manager. Payment of rs. 7, 080 had already been paid to yourself via cheque. Now we are getting alerts for ecs debit. First of all, i am unable to understand when full and final payment had already been paid why money is being debited from my bank account again. Secondly, relationship manager did not tell us about terms and conditions about ecs, he did wroge and fake commitments abou services and payment.

Please acknowledge the issue and redress the greivances.

I am shama khan, deducting amount from my account automatic by just dial, but i have not knowledge this deducting amount, which reagion deduct my amount i have gone our bank then branch manager says me, not add any ecs in your account, this is a auto debit just dial services provider. Then i remember, few month ago, one day[protected] just dial seles man sonu chaturvedy come my office badarpur your sales person told we giving demo serviecs, take, only three month if you satisfied after three month you can continue your services otherwise closed you. Or closed servises automatic after three month time, & he told me no fill any form he want blank form with my signature & take - 2 cancil chek to my account. His name is sonu he is contact no is [protected], auto debit amount or charge deduct my account any time, any days without my permission or without my knowledge. I want to stop debit amount in my account or refund debit amount as soon as possible.

Dear sir/madam,

Without signing and deal or contract for the new business you have withdraw the fund.
We request you pls confirm the refund status of this case immediate it has been almost 15 days. We are not getting any response from your side regarding this issue and it's seems very unprofessional from just dial and team.
Pls share the contact details of any senior authority i. E. Nodal officer, grievance cell to escalate this matter.

Otherwise i go to the higher authority or consumer court for the justice.

Thanking you!

Rajendra pandey/geeta pandey
[protected]/[protected]

Very regretful hello,

Myself siddharth, from kesar photography
[protected] - [protected]

Yesterday (18.9.2017) i had done contract with just dial wide receipt no [protected] for rs.33500/-

I was in touch with komal shetty (Manager) mr mayur and pratik kadam (Sales executive) since 15 to 20 days regarding the just dial package for 2nd position in navi mumbai with 5 pin codes and 9 keywords for 9 months, i had received the proposal for the above from just dial on my email id also.

After having detailed conversation with your executive and manager, i had sign the contract for the above package and your collection person also collect the cheque from me (Chq no - 100106 rs. 33, 500/-)

After doing all this things, now today morning at 11 am
Komal shetty madam called me and she said that they can not provide me the above contracted package. And now they are asking for more money for the above package or the are giving me an option to reduce my tenure from 9 months to 6 months or to convert it to 12 months package or pay 6000 more for the current 9 months package.

I cant understand how can just dial do this costumers??

I wanna ask you.. This is the way you are doing business with new clients??

If you cant give the above package in 33500/- then you should not give false commitments to the costumer and you should not received the payments for the above package from costumers.

After receiving cheque and after making contract you can not denie from your commitments.

Due to the above all i had suffer very much and i am very disappoint with the just dial.

I request you to solve my issue and activate my package as early as possible.

Thanks and regards

Siddharth daware
Kesar photography

Hi all,

I was running a business under brand vdecore but due to heavy losess and financial crises it shutdown my business. So i deiced to close it and informed jsut dial to stop ecs deduction on sep 18th, 2017 - amount deducted : 3500/m
But when i contacted the just dial services to do the same they refuse to deduction of 3500 / m from my account.

Please help me to resolve and stop deduction of 3500 / m from my account as already i am bankrupted.

Just dial person mrs. Preeti called me about the just dial & told you have to pay advance payment of rs. 6940/- for three after, after three moths we will cut the ecs rs, 3540, there representative come & told that if you want to cancel the service you can cancel, when you inform us one month before, i took the just dial service, buit not get the proper leads, after that i called just dial to cancel the same, but they said that you have to use service u cant cancel, you will get the leads, but after using 3 months, not got the proper leads, they provides fake leads, to entertain the client only, and to show that they are providing the leads,
They also not cancelling there service after request hence every moth ecs cuts.
For a small businessman rs. 3540 is huge amount, please resolve, i request you to stop the ecs of just dial.

Sir,
Iam a builder. First time i tried to get our add in just dial. One marketing person came to me on 7 sept and collected cheque of rs 4750/-receiptno [protected] dt 7sept, chennai and said in three to four days your add will come.
On 12 sept i contacted a person of jd and requested to send a person to explain how a customer will see listing. She blocked my number for no reason thus iam not in position to contact any bodyin jd only that lady dealt all along. The persons mobile number is [protected]. I request you to find out reason for such act. Even now i do not know what add she had put. I want somebody to explain
Please reply.
Lt colonel. Jacob (Retd)

I have signed a contract with Mr. Karthick Selvan for Rs. 28750 (Invoice Attached) – while signing the contract I have told by Mr. karthick Selvan that I can edit and add keywords of my choice – But after clearing the cheque – I am unable to edit the keywords. – Name of Contract – VSS Matrimony Services – [protected] / [protected]

I have upgraded my existing Chennai Contract in which I have been handed by Mr. Saravanan Arun – He promised me to solve my above problem of adding keywords – After the Cheque of Rs 11800 got cleared he stopped answering my phone. – Name of Contract – VSS Matrimonial Services – [protected] / [protected]

Below I have attached the mail conversation with [protected]@justdial.com – in Which I am totally disappointed by the service offered to me where I have paid Rs 28750/-. This is the final mail requesting you to add the keywords – If it cannot be done I kindly request to refund my payment of Rs 28750/- and also I request to stop my ECS for Chennai Contract of Rs 5900/-. It is unfortunate to take such a decision based on the service provided by your customer service team in Chennai and the false commitments given by both of the above Sales Executives. Hope atleast the headoffice in Bombay would come for rescue.

Justdial has to provide service for the keyword that I am interested in. You cannot have a keyword set and force it to my contract in which I am interested and I am not informed before the contract. You have two options either to add the keywords or return my payment.