JustDial.com Complaints & Reviews

We have recently taken a premium listing on justdial and Vijay Dattaray Khamkar was the sales executive who had come to my clinic to convince me to take this package.

He had told me that he will guide my staff and provide a demo of how the product will work and had promised to give full assistance for the same. However, once he received the cheque, he just disappeared. After repeatedly calling him to assist us, there is no communication and no proper guidance. I am highly disappointed with Just Dial and the service offered.

I want a refund since I don't want to avail your services. Please give me my money back.

Regards,

Founder of Belezza Health And Beauty Services

One of your executive named Deepali(no.[protected] from jaipur has no idea how to behave and talk with clients and businessmen. She is a negative fellow to your person, in case if a person is willing to have contract with you this lady can ruin it easily as I did. She does not know how to talk over call, her tone and way of talking is like a layman. she calls any time after office hours and that too repeatedly.
She called continuously after my request of not calling me again and again. She irritates actually.

Just dial people are just making contracts and not explaining the reasons for money being deducted for irrelevant leads and also had not explained about that a lead should be marked irrelevant in 24 hours. And for another reasons they are just going on deducting money. Passing in unwanted leads. On calling them we find that they did not even enquire about our classes or if they do not pick up the phone and on marking not reachable Also Jd is deducting money. Only for irrelevant marking of the leads they are reversing the money and for any other markings they are deducting money. They are also giving leads from all over India whereas we wanted leads only within 5 km radius. They just want to somehow reduce passbook balance of the customer. And also they had said per lead cost will be 14 but now they are charging us 14.33

Please note there is some scam going on which just dial employees have started.
We own a restuarant chain in mumbai and the just dial executives 2 of them one is male and another is female have taken 30000 out of which 10000 he said is for certificate but till now we have not received any certificate nor have we received any orders from the app also there is no support the executives have stopped attending our calls
Below are there nos and a check clearance image from our account.

I hope this complaint gets addressed or we are going to take strict actions.

+[protected]Ajay pawan Kumar

+[protected]Nilofer

I am just dial paid customer.five month back I have taken package but not a single lead had converted. they are not helping me. Even I myself try to do some thing like remove some key word but they even not done this simple thing. From last one month I try to remove some key word but fail to do despite of I have contacted so many time just dial but result zero. Plz refund my money.

Dear Justdial Team,

I am totally disappointed from your Lead base package. I received twelve enquiry till now. All the enquiry are fake. If any person, who search the any thing on Justdial. You share the enquiry with professional. Most of the client don't receive the call but our money deducted.same Package in same industry but not same option in Lead updation such as irrelevant.There is no response from your Call center team, I called him many times. Your Sales Professional is also not responding my Call. Don't waste the Money of Professional. Request you please resolved my issue on urgent basis otherwise I will complaint to Bank through the Provision of Credit Card dispute.

Warm Regards,
Hare Krishna Kumar
(Director)
Realtime Service Mantra Private Limited

I want refund for my new listing it was created yesterday.
Name :- Hiten Rane
Mobile number :-[protected]
Address :- 24 Nutrizone, Krisil Tower, Beside Iscon Hights, Gotri, Vadodara
A/C Number :- [protected]

Hi team can u pls remove my no from your website. My phone number is [protected]

I ordered a pair of skating shoes on 22.03.2021 sunday night through JD pay by credit card but merchant didn't receive the money yet but the amount has been deducted from credit card and confirmed by bank.
and there is no response from the JD pay
we are not able to contact them and there is no way to get our money back.
we want our money to be reach us or else to the merchant

Product information not given. Money collected. I want to cancel my contract. Refund my money on urgent basis due to
Poor response from executives.

I was subscribed for justdial as per the representative visited to my office. And it was informed the subscription fee and services. But in first month not provided service properly. Then I inform on [protected] and marketing executive for stop ecs and your subscription. But you use ecs and continuously debit on my account. So I want to refund that debited amount. If you not stop ecs and not to refund debited amount with in 15 days of this complaints. I will take action against you in appropriate court.

16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for their Promotion JD Go Digital Scheme. Their Telemarketing Promised for Guaranteed Business Leads.

After Payment They told me that the scheme way stooped & they refused to refund my my Hard Earn Money

Dear Sir / Madam,

This is Mohamed Riyas from Abdul Catering, Tirupur.

Your TeleMarketing Persons Vijayalaxmi, Naveen, Sabitha & Renuga Contacted me for your JD Go Digital Scheme. They approached me for Guaranteed Business Leads.

On March 8th Mr. Gowtam Mahadevan Meet me by Person & Explained about Guaranteed Business Leads. That day I refused to Pay.

After That Yours Staff called me several times to convenience me. After that on 16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for the Promotion.
INVOICE No. TN0321SN80955255 - DATE :[protected]

I got 4 Leads as of Now. all leads are irrelevant. Now There is no option to Tag this Irrelevant Leads.I Try to contact your Telemarketing Persions. No response from your side.

Mr. Naveen Not at all picking my Calls. Renuga & Mr. Gowtam Attend my call after so many dialls. And Now your Staffs are telling Schemes are changed, So, There is No Replacement for Irrelevant Leads.

It is not fair for a company like Justdial.com. I Nomore want the worst services from just dial.
Kindly Cancel the Invoice & Repay my Amount as soon as possible.

It has been 3 days since I requested jusdial.com for a refund. Kindly update the status of my Cancellation Request.

Today[protected] Dialled[protected] They gave me Chennai Number[protected] for Tamil Customer Care and 11:56 am Monday Dialled.

First Mr. Raj Attends my call, I ask him to connect Customer Care but he connects it to the On Boarding Verification Dept. Mrs. Leela Talked to me.

She told me that she would take my complaint and ask me to raise complaints through JD APP. I ask her for a complaint Number, But she disconnects my call.

Customer Care on JD app sends me OTP. After OTP it goes to a blank Page. Not able to Complaint Online.

I Dialled Coimbatore Office Mr. Chandra Sekhar Three Times. Unable to connect. I Don't Know what kind of service you are giving to your customers.

I once again Kindly request you to Cancel the Invoice & Repay my Amount as soon as possible.

Best Regards,
Mohamed Riyas - [protected]

Wrong informations are included in my profile from the begining even after i reported the concerned staff to correct the same, no response from the authority. Rs. 590 is debiting from my account each month. If possible return the whole amount. Parent id. Px477. X477.[protected]. T8M2

Mob number [protected]

I have subscribed for the JustDial ECS service just for one year. Even though the subscription period is over, they are still debiting the amount every month for the last three months. Neither Bank nor JustDial is taking responsibility for this payment.

Dear Just Dial team,

This is informing ECS process your team not explain me the time I went from the 3 months only is AC required your team confirmed one year agreement same day I asked your marketing member is said ok sir this is closed 3 months only no issue at the same time I informed stop ECS request October month Justdial team informed me January onwards ECS stopped and again every month raised ECS that I am call to your toll free number is said will check and update and again this month also raised uses again I'm asking you are a CS team CS team asking for local in marketing person visit at my shop is confirmed closed after that is ECS STOP. You are not stop my ECS will go for complaint police station and the court

I have made payment to green tree nursery for purchase of plants on 2nd febuary for Rs 629.79 and Rs 687.84 on 10th March onthe website of green tree nursery through justdial both the transaction failed and no order number generated but my account was debited you are requested to refund my money

We at ikv kreations, FF-117, Mari Gold Complex (MGC), Safal Parisar Road, South Bopal, Ahmedabad got registered for advertisement through Just Dial in the month of Feb-20 for 12 months. But due to ill response, we called Mr.Vismay (mobile number [protected]) to stop the deduction of subscription (through Punjab National Bank). But he told that it would be stop after 12th installment.

But, 14th installment has been deducted on 10.03.2021.

We would like to stop subscription with immediate effect.

Regards
Indukiran Vishwa
Mob. - [protected]
Ahmedabad

I have never registered my store on Justdial how it's uploaded there?? I request you to Please remove my store name, pictures etc from your platform.
My store or firm details are

Firm name: Vision 6by6
Firm address: G-4 agersen tower central spine Vidhyadhar nagar Jaipur 302039

Dear Sir/ Madam,

this is informing you GK computer's kuthbullapur Computer Service shop Stopped at October 2020 same information passed concern department he sad Ok jan 2021 after ECS stopped but still date ECS invoice raised Justdial Team. that's region I'm informed Justdial Account team not responding properly.

this is the reason i'm lose 12k RS kindly resolve the issue.
contact Detail's: - [protected]