JustDial.com Complaints & Reviews

Phone number is wrong, the number is my personal number.

https://www.justdial.com/Palakkad/Govt-Hospital-Pattambi/9999P[protected]-[prote...⇄

Dear Suhani Ji/ Bijay Ji,

First of all, we would like to thank you for introducing JustDial to us. However, we are not satisfied with the services provided. Moreover, the complete package of services is still not delivered. Kindly read below the filling issues being faced by us and we request you to kindly acknowledge the same or else kindly issue us a full refund:

1) We had asked for GST invoice and mentioned our company name as ABC DIARIES. However, no bill has yet been received in the company's name. Kindly issue us the rectified invoice soon as we have to find GST on that.

2) Our listing is still not active is various categories which we requested for. Example: In Video Categories, we see ourselves in 4th number. We presume that the First slot is already booked. However, the second and third are not even from our state. Few Categories: Wedding Video Shooting Services, Pre Wedding Video Services, etc

3) Our mobile numbers are still not visible on the listing. There is a dummy JustDial number. We do not wish the number to be present there. We request you to kindly update our numbers.

4) The verified and trust seal is still not active/ visible on our listing. Kindly activate it at the earliest.

5) We do not get notification if there is any lead. We have to login and check our listing to see whether there is any lead or not. The leads received till now are all irrelevant and not pertains to our business. There is no option to mark it as irrelevant.

6) We have the free listing since 2 years and it was running the same way as now. We do not see any use of paying and upgrading to paid listing.

We spoke with both of you yesterday. You confirmed to resolve the issue. However, till now our issues are unresolved. We once again request you, to either solve all of the issues at the earliest else kindly issue us our refund at the earliest.

Regards,

Kousika Sahoo,
Director
ABC DIARIES PRODUCTION HOUSE PRIVATE LIMITED.
1st Floor, Koshala Honda, Panposh Road, CIVIL Township, Rourkela - 769004

Billing Date: 13.03.2021
Invoice No: OR0321RC80953625

My Name is Kishore and my Company Name is Frame Me Photography.

I have got a subscription from justdial for Photography leads. to get my subscription just dial executive approached me regularly and explained everything. once i paid and applied for the service im not getting any proper leads and the executive is not giving a proper reply . they are avoiding my calls. Executive name is "Abhilash" from chennai. '

The Complaint is i'm not getting any proper leads i'm only getting the irrelevant leads from just dial. and also i can't mark it as "Irrelevant Leads" . because i don't have any option called "Irrelevant". they said they have stopped the option and they may not know about this anymore.

So look into this issue and solve this ASAP. or else give me a refund.

I totally hate justdial. so Please look into this and solve or i can go to any extend to get my money back or solve the issue.

We have recently taken a premium listing on justdial and Vijay Dattaray Khamkar was the sales executive who had come to my clinic to convince me to take this package.

He had told me that he will guide my staff and provide a demo of how the product will work and had promised to give full assistance for the same. However, once he received the cheque, he just disappeared. After repeatedly calling him to assist us, there is no communication and no proper guidance. I am highly disappointed with Just Dial and the service offered.

I want a refund since I don't want to avail your services. Please give me my money back.

Regards,

Founder of Belezza Health And Beauty Services

One of your executive named Deepali(no.[protected] from jaipur has no idea how to behave and talk with clients and businessmen. She is a negative fellow to your person, in case if a person is willing to have contract with you this lady can ruin it easily as I did. She does not know how to talk over call, her tone and way of talking is like a layman. she calls any time after office hours and that too repeatedly.
She called continuously after my request of not calling me again and again. She irritates actually.

Just dial people are just making contracts and not explaining the reasons for money being deducted for irrelevant leads and also had not explained about that a lead should be marked irrelevant in 24 hours. And for another reasons they are just going on deducting money. Passing in unwanted leads. On calling them we find that they did not even enquire about our classes or if they do not pick up the phone and on marking not reachable Also Jd is deducting money. Only for irrelevant marking of the leads they are reversing the money and for any other markings they are deducting money. They are also giving leads from all over India whereas we wanted leads only within 5 km radius. They just want to somehow reduce passbook balance of the customer. And also they had said per lead cost will be 14 but now they are charging us 14.33

Please note there is some scam going on which just dial employees have started.
We own a restuarant chain in mumbai and the just dial executives 2 of them one is male and another is female have taken 30000 out of which 10000 he said is for certificate but till now we have not received any certificate nor have we received any orders from the app also there is no support the executives have stopped attending our calls
Below are there nos and a check clearance image from our account.

I hope this complaint gets addressed or we are going to take strict actions.

+[protected]Ajay pawan Kumar

+[protected]Nilofer

I am just dial paid customer.five month back I have taken package but not a single lead had converted. they are not helping me. Even I myself try to do some thing like remove some key word but they even not done this simple thing. From last one month I try to remove some key word but fail to do despite of I have contacted so many time just dial but result zero. Plz refund my money.

Dear Justdial Team,

I am totally disappointed from your Lead base package. I received twelve enquiry till now. All the enquiry are fake. If any person, who search the any thing on Justdial. You share the enquiry with professional. Most of the client don't receive the call but our money deducted.same Package in same industry but not same option in Lead updation such as irrelevant.There is no response from your Call center team, I called him many times. Your Sales Professional is also not responding my Call. Don't waste the Money of Professional. Request you please resolved my issue on urgent basis otherwise I will complaint to Bank through the Provision of Credit Card dispute.

Warm Regards,
Hare Krishna Kumar
(Director)
Realtime Service Mantra Private Limited

I want refund for my new listing it was created yesterday.
Name :- Hiten Rane
Mobile number :-[protected]
Address :- 24 Nutrizone, Krisil Tower, Beside Iscon Hights, Gotri, Vadodara
A/C Number :- [protected]

Hi team can u pls remove my no from your website. My phone number is [protected]

I ordered a pair of skating shoes on 22.03.2021 sunday night through JD pay by credit card but merchant didn't receive the money yet but the amount has been deducted from credit card and confirmed by bank.
and there is no response from the JD pay
we are not able to contact them and there is no way to get our money back.
we want our money to be reach us or else to the merchant

Product information not given. Money collected. I want to cancel my contract. Refund my money on urgent basis due to
Poor response from executives.

I was subscribed for justdial as per the representative visited to my office. And it was informed the subscription fee and services. But in first month not provided service properly. Then I inform on [protected] and marketing executive for stop ecs and your subscription. But you use ecs and continuously debit on my account. So I want to refund that debited amount. If you not stop ecs and not to refund debited amount with in 15 days of this complaints. I will take action against you in appropriate court.

16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for their Promotion JD Go Digital Scheme. Their Telemarketing Promised for Guaranteed Business Leads.

After Payment They told me that the scheme way stooped & they refused to refund my my Hard Earn Money

Dear Sir / Madam,

This is Mohamed Riyas from Abdul Catering, Tirupur.

Your TeleMarketing Persons Vijayalaxmi, Naveen, Sabitha & Renuga Contacted me for your JD Go Digital Scheme. They approached me for Guaranteed Business Leads.

On March 8th Mr. Gowtam Mahadevan Meet me by Person & Explained about Guaranteed Business Leads. That day I refused to Pay.

After That Yours Staff called me several times to convenience me. After that on 16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for the Promotion.
INVOICE No. TN0321SN80955255 - DATE :[protected]

I got 4 Leads as of Now. all leads are irrelevant. Now There is no option to Tag this Irrelevant Leads.I Try to contact your Telemarketing Persions. No response from your side.

Mr. Naveen Not at all picking my Calls. Renuga & Mr. Gowtam Attend my call after so many dialls. And Now your Staffs are telling Schemes are changed, So, There is No Replacement for Irrelevant Leads.

It is not fair for a company like Justdial.com. I Nomore want the worst services from just dial.
Kindly Cancel the Invoice & Repay my Amount as soon as possible.

It has been 3 days since I requested jusdial.com for a refund. Kindly update the status of my Cancellation Request.

Today[protected] Dialled[protected] They gave me Chennai Number[protected] for Tamil Customer Care and 11:56 am Monday Dialled.

First Mr. Raj Attends my call, I ask him to connect Customer Care but he connects it to the On Boarding Verification Dept. Mrs. Leela Talked to me.

She told me that she would take my complaint and ask me to raise complaints through JD APP. I ask her for a complaint Number, But she disconnects my call.

Customer Care on JD app sends me OTP. After OTP it goes to a blank Page. Not able to Complaint Online.

I Dialled Coimbatore Office Mr. Chandra Sekhar Three Times. Unable to connect. I Don't Know what kind of service you are giving to your customers.

I once again Kindly request you to Cancel the Invoice & Repay my Amount as soon as possible.

Best Regards,
Mohamed Riyas - [protected]

Wrong informations are included in my profile from the begining even after i reported the concerned staff to correct the same, no response from the authority. Rs. 590 is debiting from my account each month. If possible return the whole amount. Parent id. Px477. X477.[protected]. T8M2

Mob number [protected]

I have subscribed for the JustDial ECS service just for one year. Even though the subscription period is over, they are still debiting the amount every month for the last three months. Neither Bank nor JustDial is taking responsibility for this payment.

Dear Just Dial team,

This is informing ECS process your team not explain me the time I went from the 3 months only is AC required your team confirmed one year agreement same day I asked your marketing member is said ok sir this is closed 3 months only no issue at the same time I informed stop ECS request October month Justdial team informed me January onwards ECS stopped and again every month raised ECS that I am call to your toll free number is said will check and update and again this month also raised uses again I'm asking you are a CS team CS team asking for local in marketing person visit at my shop is confirmed closed after that is ECS STOP. You are not stop my ECS will go for complaint police station and the court

I have made payment to green tree nursery for purchase of plants on 2nd febuary for Rs 629.79 and Rs 687.84 on 10th March onthe website of green tree nursery through justdial both the transaction failed and no order number generated but my account was debited you are requested to refund my money