| Address: Shop no. 116 , LSC-2, Plaza market Vasundhra Enclave , New Delhi-110096 |
This is in reference to Fraud done by vendor after calls received after requesting contact details for service providers in vasundhra enclave area for broadband connection in Delhi by us.
I would like to share & make a complaint the I started receiving calls from various no's after we requested for broadband connection vendors in nearby areas of my office.
We recieved one call from no. as mentioned [protected] confirming himself as Mr Pankaj as name shared by person & also identified himself as distributor of MTNL, visited our premises and filled up the form and gave the information regarding the broadband package & confirmed the connection will be done by evening 5.00 pm on 11-03, accordingly we shared the aadhar as address proof and pan no. of the company for the same broadband connection, along with Rs1500/- in cash for connection package amount as confirmed 2800/- for 6+1 month demo, with 100mbps unlimited data & unlimited local, std calling services.
Attaching the form filled up by concerned person for your reference
As the concerned person distributor no. as shared above is continuously coming switched off from after an hour, when i tried to check/follow up with him for connection.
It seems we have been cheated/ frauded by the concerned person confirming himself as distributor of MTNL services.
This really seems concerning & request you to please take action against such miscreants, who are trying to loot people with their hard earned money.
Request you to please kindly look into the above matter... as it may be the case, he may be someone from team of Ex MTNL Distributor or office or attached to person with whom our lead has been shared by Just dial.
We will be proceeding to file the police complaint as well against the matter,
however we would need help on this matter from just dial team as well as we are ready to help in case you receive such further complaints from people like this I am willing to help identify the same person.
We have informed JustDial Team as well, regarding the same matter so the person no. could be blacklisted from there as well, however no support recieved till now.
Thanks for your help & support on the above matter, attached form & acknowledgement slip filled by the same person.
Regards
Deepika Shetija
Sai paw traders
Vasundhra Enclave
[protected]
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2021
JustDial.com Customer Care's response Hi Deepika,
We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.