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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 58

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A
Anupama Rajput
Mar 22, 2021
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Hi team can u pls remove my no from your website. My phone number is [protected]
JustDial.com customer support has been notified about the posted complaint.
Hi Anupama,

We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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    O
    Ommurugan
    Mar 22, 2021
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    Website: jdpay

    I ordered a pair of skating shoes on 22.03.2021 sunday night through JD pay by credit card but merchant didn't receive the money yet but the amount has been deducted from credit card and confirmed by bank.
    and there is no response from the JD pay
    we are not able to contact them and there is no way to get our money back.
    we want our money to be reach us or else to the merchant
    JustDial.com customer support has been notified about the posted complaint.
    Hi Om,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial
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      A
      Accountsinfo
      Mar 22, 2021
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      Address: Accounts Info solutions, Opp. HDFC bank,vellakkal building, Unichira, kochi-33.Kerala

      Product information not given. Money collected. I want to cancel my contract. Refund my money on urgent basis due to
      Poor response from executives.
      JustDial.com customer support has been notified about the posted complaint.
      Hi,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial
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        V
        vithal aditya
        Mar 22, 2021
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        I was subscribed for justdial as per the representative visited to my office. And it was informed the subscription fee and services. But in first month not provided service properly. Then I inform on [protected] and marketing executive for stop ecs and your subscription. But you use ecs and continuously debit on my account. So I want to refund that debited amount. If you not stop ecs and not to refund debited amount with in 15 days of this complaints. I will take action against you in appropriate court.
        JustDial.com customer support has been notified about the posted complaint.
        Hi Vithal,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
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          A
          Abdul Catering
          Mar 22, 2021
          Resolved
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          Resolved

          16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for their Promotion JD Go Digital Scheme. Their Telemarketing Promised for Guaranteed Business Leads.

          After Payment They told me that the scheme way stooped & they refused to refund my my Hard Earn Money
          +1 photos
          May 11, 2021
          Complaint marked as Resolved 
          I Suite a case at online consumer court with evidence. https://consumerhelpline.gov.in/about-portal.php After one month I got refund full money
          JustDial.com customer support has been notified about the posted complaint.
          Hi Abdul,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            A
            Abdul Catering
            Mar 22, 2021
            Resolved
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            Resolved

            Address: Coimbatore

            Dear Sir / Madam,

            This is Mohamed Riyas from Abdul Catering, Tirupur.

            Your TeleMarketing Persons Vijayalaxmi, Naveen, Sabitha & Renuga Contacted me for your JD Go Digital Scheme. They approached me for Guaranteed Business Leads.

            On March 8th Mr. Gowtam Mahadevan Meet me by Person & Explained about Guaranteed Business Leads. That day I refused to Pay.

            After That Yours Staff called me several times to convenience me. After that on 16th March 2021 I Pay Rs. 7, 500 + GST Rs.1, 350 Total Rs. 8, 850 for the Promotion.
            INVOICE No. TN0321SN80955255 - DATE :[protected]

            I got 4 Leads as of Now. all leads are irrelevant. Now There is no option to Tag this Irrelevant Leads.I Try to contact your Telemarketing Persions. No response from your side.

            Mr. Naveen Not at all picking my Calls. Renuga & Mr. Gowtam Attend my call after so many dialls. And Now your Staffs are telling Schemes are changed, So, There is No Replacement for Irrelevant Leads.

            It is not fair for a company like Justdial.com. I Nomore want the worst services from just dial.
            Kindly Cancel the Invoice & Repay my Amount as soon as possible.

            It has been 3 days since I requested jusdial.com for a refund. Kindly update the status of my Cancellation Request.

            Today[protected] Dialled[protected] They gave me Chennai Number[protected] for Tamil Customer Care and 11:56 am Monday Dialled.

            First Mr. Raj Attends my call, I ask him to connect Customer Care but he connects it to the On Boarding Verification Dept. Mrs. Leela Talked to me.

            She told me that she would take my complaint and ask me to raise complaints through JD APP. I ask her for a complaint Number, But she disconnects my call.

            Customer Care on JD app sends me OTP. After OTP it goes to a blank Page. Not able to Complaint Online.

            I Dialled Coimbatore Office Mr. Chandra Sekhar Three Times. Unable to connect. I Don't Know what kind of service you are giving to your customers.

            I once again Kindly request you to Cancel the Invoice & Repay my Amount as soon as possible.

            Best Regards,
            Mohamed Riyas - [protected]
            May 11, 2021
            Complaint marked as Resolved 
            I Suite a case at online consumer court with evidence. https://consumerhelpline.gov.in/about-portal.php After one month I got refund full money
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 23, 2021
            JustDial.com Customer Care's response
            Hi Abdul,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
            Apr 03, 2021
            Updated by Abdul Catering
            Dear Justdial Team,

            I got a mail (from [protected]@justdial.com) on 30th March 2021. With a Note : No refund option available in just dial*

            How Come it is Possible? Coimbatore Manager Mr. Chandra Sekhar Freeze my Account. My Business Abdul Catering is no longer Listed in Justdial.com Website. But, Justdial refuse to refund my money.

            Below are the 4 Point of your unethical Sales,

            1. Justdial Sales Rep's Promised Scheme that is already Stopped.

            2. Trying to close a sale is not only unethical, it puts unnecessary pressure on customers like us.

            3. Misrepresenting your products and services.

            4. Purposely not disclosing important information included in your contract. (ie: No Refund Option)

            Honesty is always the best Policy. Trust matters. People are more willing to do business with you if they can trust you.

            It is my Legal Right to claim Refund from justdial.com. Kindly go thru my Problem. & Do Refund my money as soon as possible.

            Note: JUSTDIAL.COM reply Screenshot Attached

            Best Regards,

            Mohamed Riyas - [protected]

            Abdul Catering, Tirupur, Tamilnadu

            May 11, 2021
            Updated by Abdul Catering
            After one month of big struggling I successfully got my refund.
            May 11, 2021
            Updated by Abdul Catering
            I Suite a case at online consumer court with evidence.

            https://consumerhelpline.gov.in/about-portal.php

            After one month I got refund full money
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              M
              mmanu2k
              Mar 21, 2021
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              Address: Jwala supermart Valamangalam south p o Thuravoor Cherthala Alappuzha

              Wrong informations are included in my profile from the begining even after i reported the concerned staff to correct the same, no response from the authority. Rs. 590 is debiting from my account each month. If possible return the whole amount. Parent id. Px477. X477.[protected]. T8M2

              Mob number [protected]
              JustDial.com customer support has been notified about the posted complaint.
              Hi Manu,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial
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                P
                princekrsingh
                from Coimbatore, Tamil Nadu
                Mar 20, 2021
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                Address: Mahalunge, Pune
                Website: Fraud Lead Generator

                I have subscribed for the JustDial ECS service just for one year. Even though the subscription period is over, they are still debiting the amount every month for the last three months. Neither Bank nor JustDial is taking responsibility for this payment.
                +1 photos
                JustDial.com customer support has been notified about the posted complaint.
                Hi Prince,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial
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                  G
                  G S Varaprasad Rao CH
                  from Delhi, Delhi
                  Mar 20, 2021
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                  Address: H:No 6-629/3,SHOP:9, Gujjari gardens,Suchitra Road Quthbullapur, 9494206294

                  Dear Just Dial team,

                  This is informing ECS process your team not explain me the time I went from the 3 months only is AC required your team confirmed one year agreement same day I asked your marketing member is said ok sir this is closed 3 months only no issue at the same time I informed stop ECS request October month Justdial team informed me January onwards ECS stopped and again every month raised ECS that I am call to your toll free number is said will check and update and again this month also raised uses again I'm asking you are a CS team CS team asking for local in marketing person visit at my shop is confirmed closed after that is ECS STOP. You are not stop my ECS will go for complaint police station and the court
                  +2 photos
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 22, 2021
                  JustDial.com Customer Care's response
                  Hi Varaprasad,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    P
                    pritam Rathore
                    Mar 20, 2021
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                    I have made payment to green tree nursery for purchase of plants on 2nd febuary for Rs 629.79 and Rs 687.84 on 10th March onthe website of green tree nursery through justdial both the transaction failed and no order number generated but my account was debited you are requested to refund my money
                    JustDial.com customer support has been notified about the posted complaint.
                    Hi Pritam,

                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
                    pritam Rathore's [Complaint's author] reply, Mar 21, 2021
                    my account debited but order number not created message came trandaction failed but my account debited kindly refunf the money of both transaction
                    Hi Pritam,

                    Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
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                      M
                      Manish Vishwa
                      Mar 18, 2021
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                      Address: iKv Kreations, FF-117, Mari Gold Complex (MGC), Safal Parisar Road, South Bopal, Ahmedabad

                      We at ikv kreations, FF-117, Mari Gold Complex (MGC), Safal Parisar Road, South Bopal, Ahmedabad got registered for advertisement through Just Dial in the month of Feb-20 for 12 months. But due to ill response, we called Mr.Vismay (mobile number [protected]) to stop the deduction of subscription (through Punjab National Bank). But he told that it would be stop after 12th installment.

                      But, 14th installment has been deducted on 10.03.2021.

                      We would like to stop subscription with immediate effect.

                      Regards
                      Indukiran Vishwa
                      Mob. - [protected]
                      Ahmedabad
                      JustDial.com customer support has been notified about the posted complaint.
                      Hi Indukiran,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        K
                        Kushagra Rathi
                        Mar 17, 2021
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                        Address: G-4 agersen tower central spine Vidhyadhar nagar Jaipur 302039

                        I have never registered my store on Justdial how it's uploaded there?? I request you to Please remove my store name, pictures etc from your platform.
                        My store or firm details are

                        Firm name: Vision 6by6
                        Firm address: G-4 agersen tower central spine Vidhyadhar nagar Jaipur 302039
                        +1 photos
                        JustDial.com customer support has been notified about the posted complaint.
                        Hi Kushagra,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          G
                          G S Varaprasad Rao CH
                          from Delhi, Delhi
                          Mar 17, 2021
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                          Dear Sir/ Madam,

                          this is informing you GK computer's kuthbullapur Computer Service shop Stopped at October 2020 same information passed concern department he sad Ok jan 2021 after ECS stopped but still date ECS invoice raised Justdial Team. that's region I'm informed Justdial Account team not responding properly.

                          this is the reason i'm lose 12k RS kindly resolve the issue.
                          contact Detail's: - [protected]
                          JustDial.com customer support has been notified about the posted complaint.
                          Hi Varaprasad,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
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                            G
                            G S Varaprasad Rao CH
                            from Delhi, Delhi
                            Mar 17, 2021
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                            Address: H:No 6-629/3,SHOP:9, Gujjari gardens,Suchitra Road Quthbullapur, 9494206294

                            Dear Sir/ Madam,

                            this is informing you GK computer's kuthbullapur Computer Service shop Stopped at October 2020 same information passed concern department he sad Ok jan 2021 after ECS stopped but still date ECS invoice raised Justdial Team. that's region I'm informed Justdial Account team not responding properly.

                            this is the reason i'm lose 12k RS kindly resolve the issue
                            JustDial.com customer support has been notified about the posted complaint.
                            Hi Varaprasad,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              I
                              Ilham Edulinks
                              Mar 17, 2021
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                              Address: Sco 241 yps land urban estate phase 1 patiala

                              Just dial agent come to my office which is registered on the name ILHAM EDULINKS. And guide us about their services and advised us to pay part amount that time and rest in 8 installments we agreed with it . And now we had paid more than 8 installments but these Ecs not stop. I had mailed severel times to justdial about it but my problem is not resolevd and every month 1180 inr deduct from my account in favour of justdial. Now i want to stop my esc as i had already paid more than 8 installments. If my problem not be solved forcibly i have to knock door of consumer forum
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 18, 2021
                              JustDial.com Customer Care's response
                              Hi Ankit,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                A
                                Arshad Painter
                                Mar 16, 2021
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                                Address: Khuda Ali Sher Chandigarh

                                Please ECS stop
                                JustDial.com customer support has been notified about the posted complaint.
                                Hi Arshad,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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                                  C
                                  chehak123
                                  Mar 16, 2021
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                                  Address: C169, Gali No 11,Multani Dhanda,Paharganj, Delhi

                                  I had ordered a LED board to SHARMA SIGN ART GALLERY (Registered with Just Dial) from Paharganj Delhi, who is registered with Just Dial. I had placed the order on 8 March 2021. I paid him advance money of Rupees 3000 on 9 March 2021. He committed to deliver the board by 12 March, but he stopped picking my phone when I called him regarding the delivery. He also blocked my number.

                                  Now neither he is refunding my money nor making my board. He has done a fraud of 3000 Rupees with me.

                                  I never expected such fraud from a Just Dial authenticated vendor. Please help me in getting my refund from this fraudster.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Hi Chehak,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial
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                                    S
                                    Santosh VM
                                    Mar 16, 2021
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                                    Address: Just Dial India
                                    Website: www.justdial.com

                                    I was subscribed for just dial as per the representative visited to my office and it was informed the subscription fee is only 3900 + GST . I paid the same from my personal bank account. This was happened on 24th Feb. Whereas on 01st March & 15th March they deducted Rs. 1794 from my bank account. My complaint is about the miss leading information by the Marketing representative Mr. Vishnu and I need my full amount back.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Hi Santosh,

                                    We are sorry to hear that you have a concern in your contract.

                                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial.
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                                      Sugandh Mittal
                                      from Powai, Maharashtra
                                      Mar 15, 2021
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                                      I got the contact details for the purpose of the photography. He asked 4000 rupees for a booking but at the last moment he didn't turn up. Also, he was making several excuses to refund the money and misbehaved with me and my family. I request just dial to provide me his details so that I can file complaint against him and also block him from your platform to maintain your consumer satisfaction. Currently, he is operating from the name of suresh kumar

                                      Thanks & Regards
                                      Sugandh Miital
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Hi Sugandh,

                                      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial
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                                        V
                                        Vikram Wadhwani
                                        from Allahabad, Uttar Pradesh
                                        Mar 15, 2021
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                                        Address: LIG-25 S/F Calony Barra 3 kanpur

                                        My name is Vikram wadhwani from Kanpur my business name is wadhwani and associates for which i have purchased business listing plan for top 5 position in kanpur which is their position plan
                                        i have two complaints
                                        first these people try to cheat their customers by giving fake discounts manipulating customers that this plan will cost this amount and when the customer purchased that plan they charge him further amount so there is always ambiguity in their words
                                        just dial called i discussed their plan they told me that a certain inquiry plan will cost me 18000 for 1 year they further told me that i can also opt for ecs which will be deducted in two monthly instalments the guy was rohit from noida he told me that he is marketing head he told once you pay ecs instalment your plan will be active now another marketing guy named aditya malhotra told me plan for 5340 for enquiry and lead generation which i have not purchased after few days some marketing guy named AMAR SINGH CHAUHAN Mob No [protected] came with his senior told me about position plan which will give me top 5 position in kanpur with any no of categories and pin in kanpur he also cheated me by saying that there are discount this ecs plan will cost you 1770 for 1 month and 15 days and 2360 for 2 months after it will deduct 2360 or 1770 after every 1.5 month or 2 month they also told me that your plan will be activated once you pay the amount if you pay by noon then you will recieve leads and enquiries by evening now the irony i have purchased this plan from 6 days and still it is not activated my second complaint that now their marketing department head mr gurbachan singh and other team members are saying that your plan will be activated after second instalment second ecs which will be deducted within 7 days for getting plan active plus when i called amar singh chauhan the guy for which i complaining specially he also told me that you have to give 1696 rs instalment aditionally to get this plan active this is pure cheating a cheating to attract client and boost sales i have given them warning that i will give them a legal notice they are saying you need to talk to us before purchasing your plan i want to ask that mr amar singh chauhan who told me personally about just dial plans is he not your marketing guy is he not representing just dial plus their marketing dept told me initially that they will send their executive who will explain all plans to me it means that they are giving power to their executive for selling their services their executive is responsible on behalf of just dial do i need to interact with hundreds of employees of just dial just to understand and purchase a basic plan they are saying like ki sir apko hmse puchna chiye ta are bhai tmara bnda b to tmari company ko represent kr ra h use knowledge ni h to kyu rkhe huye ho ab plan purchase kiya h to kyi mri issues answer ni kr rha now when i have purchased thier plan they are not addressing always they are taking 48 hours or 2 days and they have taken 7 days upto now they are wasting my and their time as far as activation is concerned they are increasing my time by transfering my issue to different dept sometime internal dept calling my issues as a technical error some time they transfer my issue to marketing dept but everything in vain
                                        here i am giving my details plus i am attaching payment screenshot with their invoice
                                        Name Vikram Wadhwani
                                        Business Name wadhwani and associates
                                        Registered No [protected]
                                        first refernce no for cheque cleard but contract not activated 3067450
                                        Reference no of activation clarification 3069258
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 15, 2021
                                        JustDial.com Customer Care's response
                                        Hi Vikram,

                                        We are sorry to hear that you have a concern in your contract.

                                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial.
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