Claimed

JustDial.com Complaints & Reviews

3
Updated: Jan 20, 2026
Complaints 4285
Resolved
2024
Unresolved
2261
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 92

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DrNikhil Jotwani
from Mumbai, Maharashtra
Jan 22, 2020
Report
Copy

I am a registered client of justdial since 7years. I feel cheated by not getting any leads even after paying all the ecs on time. I don't have any enquiry or leads since 17/01/2020. My registered mobile number is [protected]. Firm name drnikhilshealthline clinic. Pls revert back as soon as possible as i am loosing my business. If my issue is not solved soon i will discontinue the contract with justdial.com. So please take immediate action for the same
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
JustDial.com Customer Care's response
Hello Mr. Nikhil,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mohd Faisal Aftab
    Jan 22, 2020
    Report
    Copy

    Address: Gali No 42 Sadrapur Khjur Colony Sec 45 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.justdial.com

    I get one service for one month but when it continue for three month but this is now still continue what i do just dial is swine and liar. My amount is deducting i will sure go to fir against just dial for fraud case. My name is mohd faisal aftab and my company name is shayra construction private limited and this company is located in noida i have already email to just dial for ecs stop but still it is deducting my amount from my bank why is this happening please help me from this fraud what ever just dial is doing to everybody and i have already complained to noida sector 39 thana for just dial fraud within weak they will fir against just dial.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 23, 2020
    JustDial.com Customer Care's response
    Hello Mr. Mohd Faisal Aftab,

    We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aksshiv
      Jan 21, 2020
      Report
      Copy

      Address: New Delhi, Delhi
      Website: Just dial and Mehta inter state transport corporation

      I was looking for transport vehicle in just dial and called company named shree all india transport company they did not accept the call after that transport based company named mehta interstate transport corporation had called me through just dial information and i booked a vehicle through them... They take 50% advance on behalf of transportation and did not send vehicle also did not refund the payment of 20000rs... This is a fraud company listed in just dial.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 23, 2020
      JustDial.com Customer Care's response
      Hello Mr. Akshiv,

      We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial
      I registered my number in Just dial day before seeking for transpoters from Valsad to Thane west. I was bombarded by tele callers / transporters . One of them asked for a thousand ruppe for transporting my goods. He first asked for a 50 percent discount. Then asked me to pay all the amount as the lorey would not have returned. Then he asked me to pay the whole amount in one transfer. I asked the person to pay my 1000 back but he send me a fake Receipt and a fake transfer screen shot. Someone took my 2000 which is not a very big amount but I highly condemn companies like Just dial who share contact information with such looters.i even called just dial to complaint but nothing happened.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        diep
        Jan 21, 2020
        Report
        Copy

        Gati movers & packers are jd verified, i had selected to carry my car & house hold goods from mumbai to kolkata. On 14.12.2019 they took delivery of my car and house hold goods. I paid rs.61000.00.. After repeated request they delivered house hold goods in jan. Some furniture were broken and car not yet deliverd. Stopped responding tomy calls. Help me.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 23, 2020
        JustDial.com Customer Care's response
        Hello Sir/Ma'am,

        We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Edent
          Jan 21, 2020
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh

          I had registered my clinic for platinum for my location as it was confirmed by justdial executive that i am getting platinum position for my location. But after getting registered on 14th january its showing silver/gold position. To my surprise i asked the executive to resolve my issue but he said settle down on that position. I am really feeling cheated. I have only opted for platinum position but i haven't got that, so i kindly request you to stop this service and refund my money back. And take action against that executive who can lie to any extent to get the deal.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2020
          JustDial.com Customer Care's response
          Hello Sir/Ma'am,

          We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial
          I don't want to get any calls from just dial listings of services.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SV Suresh Kumar
            Jan 18, 2020
            Report
            Copy

            Address: 560043

            Hi team,

            I have been calling just dial on a compliant raised for more than week back, but i don't see any update or follow-up response on the the same. Everyday when i call and explain the issue i am informed that concerned team is busy and they will reachout to me, but no one contacted. Its really frustrating and annoying to see such response from just dial.
            Below is the issue and look forward a positive resolution
            • called justdial for geyser repair on 9th jan from mobile # [protected]. And we were directed to vendor (Mobile # [protected]), one lady coordinated and sent the technician by taking our location.
            • technical kumar ([protected]) visited and repaired the geyser, he replaced coil and thermometer and charged rs.2000 + service charge of rs 300.
            • geyser was not working from next day and we tried calling technician and able to get him on 12th jan, he was trouble shooting through phone and we insisted him to come directly and look into the issue. But he did not turn up nor he is picking the phone.
            • his manager mahesh ([protected]) called me and i explained the issue and he agreed the mistake and said he will be sending the technician next day but no one came and even mahesh is not picking the phone now.
            Above issue i have been explaining to just dial team but i don't see its been treated seriously. The complaint was raised through mobile# [protected], kindly check your database and do the needful. I can't express my concern beyond this.

            Suresh.
            [protected].
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 20, 2020
            JustDial.com Customer Care's response
            Hello Mr. Suresh,

            We regret the inconvenience it has caused you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              శివరామకృష్ణ వల్లూరు
              from Bengaluru, Karnataka
              Jan 17, 2020
              Report
              Copy

              Address: BN Reddy nagar. Hyderabad, 501510

              My personal cell phone number was unofficially added to some bussiness. That is national tv report they are unofficially using my personal cell phone number. I am getting so many unnessary calls causing neuzen e to me. I am proceed ing to legal action in this regard. It is final note for your information.
              Siva ramakrishna v
              Advocate. Hyderabad
              My cell phone number is [protected]
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 20, 2020
              JustDial.com Customer Care's response
              Hello Mr. Siva ramakrishna V,

              We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                johny mehta
                Jan 16, 2020
                Report
                Copy

                Address: Banglore, 560001

                Dear sir.
                I do faith in just dial due to shri amitabh ji. I want to use just dial pay for on-line transaction. I made a profile on it. Bt not able to upload my pic on profile when i dial [protected] and ask them about them. They answered me like a child as why u want to upload pics. And many times, what is your business as i told them clearly i m a non business person just use it's payment funtion as i used paytm, gpay. And surprising they don't have any my registered no.in my life, i never felt such shameful condition from the day i m in internet world. So shameful guys. They don't have any knowledge. How this company says just dial
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 20, 2020
                JustDial.com Customer Care's response
                Hello Mr. Johny Mehta,

                We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ashish.outright
                  Jan 16, 2020
                  Report
                  Copy

                  Hi,
                  It has been third day ie since 14th of january,
                  I suddenly start recieving many message at my mobile number [protected], for several enquries.

                  Those message are coming from justdial. Those enquries are like website requirment, home cleaning, english speaking etc.

                  Problem is that after each message from justdial, i am recieving many calls from service providers.

                  My no [protected].

                  I am not using justdial for a long time. I am not making any enquries for myself. Someone is trying to harass me with those calls, may be an ex-employee.

                  So my complaint to justdail about not sending my number to anyone without mobile verification.

                  Please stop making inquiries at my number immediately.

                  Unwanted calls are distracting me from my work.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 20, 2020
                  JustDial.com Customer Care's response
                  Hello Mr. Ashish,

                  We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    The Vertex Law Chambers
                    Jan 15, 2020
                    Report
                    Copy

                    Hello,
                    We have availed the premium subscription for our law firm. The representatives sheetal soni and rahul kumar were only concerned about their target and not about clients satisfaction.
                    The services are not available as described and promised and keep on changing money.
                    No one is ready to hear out our grievance have been following up though mails only.
                    Kindly forward our grievance to the highest authority so that it can be resolved.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2020
                    JustDial.com Customer Care's response
                    Hello Sir/Ma'am,

                    We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nareshsnpower
                      Jan 14, 2020
                      Report
                      Copy

                      Address: NEAR JIVAN JYOTI HOSPITAL BHADRA HANUMANGARH RAJASTHAN, Hanumangarh, Rajasthan, 335501

                      Hi ramesh kumar here from s & n power bhadra hanumangarh rajasthan. Your employee mr sumit kumar from hisar haryana make false commitment behalf of your companya and deposired the 12600 rs amount in your company account bt we didnot get any enquery irrespect to this as he told us. Now he is not responded to our phone call. This is just a gentle reminder to you please look into the matter and fix it as soon as posible. For more info feel free to cotact us...[protected].
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 15, 2020
                      JustDial.com Customer Care's response
                      Hello Mr. Ramesh,

                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial
                      fake lead is providing by just dial, i did not received any Genuine/suitable leads from you.
                      At the time of membership you said weekly more than six leads will be provided with genuine customer for wedding birthday party and many events with 100 to 500 person and more than that, but till now i have not received any wedding or party leads.

                      i wasted my money in just dial for membership, i have registered my catering bussiness and just dial send me labour lead, clothe lead, our bussines in mumbai & just dial sent me dombivali lead for 20 person, virar 20 person what is this ? Many time caller directly said they dont call for caterer.

                      Email me : [protected]@gmail.com
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Meena Gayathri
                        Jan 14, 2020
                        Report
                        Copy

                        Address: 176H, Manicktala Main Road,Kankurgachi ,Kolkata-700054, Near Ideal Residency ., Kolkata, West Bengal

                        Hi, i have found pratik packers and movers from justdail and contacted them for shifting my luggage from kolkata to bhuvaneswar. They misplaced my luggage. I waited patiently for 4 mnths. Now, wwhile asking for refund they are not responding and even blocked my number. Kindly let other users of just dail not get fooled by these fraud people and please do change the justdail review!
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 15, 2020
                        JustDial.com Customer Care's response
                        Hello Miss Meena Gayathri,

                        We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abin George
                          Jan 13, 2020
                          Report
                          Copy

                          I searched about repairing a device in just dial which is used in my office today in the morning. After sometime I got a call from [protected] and after I picked it up it ends automatically. So I didn't bother about it that much. But in the afternoon I received a call from the same number, this time it was a lady who was speaking and she was enquiring about my device which have to be repaired. After talking for 2 minutes I understood that this lady doesn't mone that much about the device and she is just talking about it. And she told me that she is calling from some company (I dont remember the name exactly). But the way of her talking was not that much professional. After 3 to 4 minutes I heard a kid laughing in the background and immediately I think she just muted me and make the kid go away and she unmuted the call. I found it suspicious so I enquired about the device's repairing and she was not able to give me a clear answer. I felt like she loss her confidence and after some seconds she hanged my call.
                          I don't know whether they have my personnel details or something. I don't know who she is. It is clearly a spam call and I'm worried about it now.
                          Didn't expect a fake call from a company which I used to think its a trust worthy one. It was such a bad experience. Nobody wants to risk their personnel information.
                          I would like to have a solution for this problem in which my personnel data is at risk.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 14, 2020
                          JustDial.com Customer Care's response
                          Hello Mr. Abin George,

                          We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pushkar1121
                            Jan 13, 2020
                            Report
                            Copy

                            I requested to remove my business listing 'bluehawks education' located in jalandhar as it contains out-dated info along with our earlier logo which was required to be taken down immediately followed by a court order.
                            Moreover, after such an experience, i would never like to remain associated with just dial as they are a big zero in terms of professionalism.
                            They understand that they would be vanishing soon from i indian market; i mean nobody uses just dial.
                            I am helpless now as i have received a contempt notice, have been calling all of their numbers but no response, every time i a being asked to wait for 24 hrs to 48 hrs.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 14, 2020
                            JustDial.com Customer Care's response
                            Hello Mr. Pushkar,

                            We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial
                            Jan 14, 2020
                            Updated by Pushkar1121
                            This is just a generic response and shows how careless Just Dial is. I have been requesting the removal of the business listing since one month.
                            My suggestion to people: never ever get into trap of such lootian companies, their concept is totally outdated.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Suresh
                              Jan 13, 2020
                              Report
                              Copy

                              Address: Shop No :4-362/2,Kukatpally,Hyderbad Opp : Dmart, Hyderabad, Andhra Pradesh, 500072

                              Hi just dial team,
                              Please be escalated that there is a fraud with leo packers and movers hyd team about the the packing and moving. It has been clearly discussed with leo packers and movers hyd team (Named : rahul) on 10th january about my transportation from hyd to chennai and committed as packaging for 5500 rs (Including gst and insurance all) for all discussed items which has been clearly recorded and agreed but one day later i have been told that different price 12400 rs which is not appropriate. As my responsibility, i have been bringing this to your notice to initiate the action and justification to do the favour else i would wish to go legal procedure as i have everything initial discussions recorded. I saw their review later in mouth shut and every one was indicating the same review but not sure how just dial recommending this kind of fraudsters. Appreciate your quick response with favour else i would strongly wish to go further legal action against this fraudsters so that this will not repeat again to other customers. Please do the needful. Thanks.

                              Link to be reviewed :
                              https://www.mouthshut.com/product-reviews/Leo-Packers-and-Movers-Hyderabad-revie...

                              Regards!!!
                              Suresh
                              Veekshi tv management
                              JustDial.com customer support has been notified about the posted complaint.
                              Jan 14, 2020
                              Updated by Suresh
                              Even I noticed that their website leopackersandmovershyd.com is not working which indicates that they are clearly Fraudsters.
                              Each and every site, Most of the customers indicated that they have been cheated with the same way. this packers take away the goods agreeing lesser price and later they are harassing by saying higher price ( Doubler Price) which really illegal harassment. Please take immediate action and permanently block this kind of Fraudsters so that no customer will suffer in future which also ensures Customer Confidence of our Justdial else we might lost the reputation.Thanks.

                              https://www.mouthshut.com/product-reviews/Leo-Packers-and-Movers-Hyderabad-revie...⇄

                              Verified Support
                              Jan 14, 2020
                              JustDial.com Customer Care's response
                              Hello Mr. Suresh,

                              We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sanjiv0612
                                Jan 12, 2020
                                Report
                                Copy

                                I had taken IFB Service Centre number and Justdial provided me [protected].
                                Contacted this number and a person visited our home. Taken 2000 Rs for repairing my microwave, but neither he repaired my microwave properly and nor replied properly when contacted him on phone. After that now he has stopped receiving my call. It was a fraud. On his bill - the name is printed as Navin and contact number shown is [protected].
                                I want my refund of 2000 Rs.
                                +1 photos
                                JustDial.com customer support has been notified about the posted complaint.
                                Jan 12, 2020
                                Updated by Sanjiv0612
                                Bill copy attached. contact No. - [protected]..
                                Verified Support
                                Jan 14, 2020
                                JustDial.com Customer Care's response
                                Hello Mr. Sanjiv,

                                We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sagar kherde
                                  Jan 12, 2020
                                  Report
                                  Copy

                                  Address: talegaon dabhade, Pune, Maharashtra, 410506

                                  I have placed my order on aug 2018 to mithul shaha the owner of goa mannequins. Mob - [protected]/ [protected]. He promised me to delivered my order withing 7 days. But till time he has not placed my order and also not ready to return my money.. He has blocked me on whatsapp not receiving my call. Giving me bad words. Please help me out. I m begging you..
                                  +2 photos
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 13, 2020
                                  JustDial.com Customer Care's response
                                  Hello Mr. Sagar Kherde,

                                  We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dipen Nawani
                                    Jan 11, 2020
                                    Report
                                    Copy

                                    Hi all,

                                    I am dipen nawani and i am adding this complain on behalf of my cook.

                                    He registered his business (Samir kumar cook) on just dial in mid september 2019. He gave the cheque of 7060/- and canceled cheque too for ecs payments. But then he decided not to go ahead with justdial and asked the customer care to cancel his subscription. The subscription was not started then and so customer care should have stopped his subscription but they are not doing and every time he adds money in his bank account, money gets transferred through ecs to them. They also have started ecs payment which he was never told and they are deducting money every month.

                                    He went to his bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it.

                                    The worst part is, the just dial executive got his signature on the ecs form telling me that it will be an emi for 3 months and the amount will deduct from 7060/- that he is paying just dial and if he wants then he can stop the services by intimating just dial one month before.

                                    I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

                                    I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. He has already become a victim of this. It should not happen with others.

                                    Looking forward to your support.

                                    His mobile no registered on justdial: [protected] (Samir kumar)

                                    Thanks.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 13, 2020
                                    JustDial.com Customer Care's response
                                    Hello Dipen Nawani,

                                    We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Magician Ramesh
                                      Jan 11, 2020
                                      Report
                                      Copy

                                      Address: Thane West, Thane, Maharashtra

                                      I magician ramesh of magician ramesh & party, thane, am customer of just dial (Jd) since 2010. Now i would like to discontinue my business and have requested just dial to stop my ecs on 1st oct 19 as 3 months is the noticed period. I have been following up on the same my sending follwoup email on my initial request. I received return email asking for certain details which have already been provided but my request has not yet been closed.
                                      I logged in their site and noticed that complaint id is 1783919, 1788353 and 1816783 dated 07.10.19, 18.10.18, 26.12.19 and in all complaints standard remark is mentioned 'transferred to retention' and status is mentioned as closed. But even after more than 3 months they still have not confirmed stopping of ecs. I tried to lodge it on their site but below link is not working even after trying multiple times.
                                      https://www.justdial.com/webmain/os_index.php?city=Mumbai&docid=022PPE73463&pare...
                                      I am a senior citizen aged 75 years. It is very unfortunate that this is the kind of treatment being offered at this stage by dj to its long associated customer.
                                      Magician ramesh
                                      Magician ramesh & party, thane
                                      ([protected]@gmail.com) / [protected]
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 13, 2020
                                      JustDial.com Customer Care's response
                                      Hello Mr. Ramesh,

                                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ankita1971
                                        Jan 9, 2020
                                        Report
                                        Copy

                                        Address: 1710 2nd floor partap street, Chuna mandi pahargunj, Near imperial cinema, New Delhi, Delhi, 110055

                                        You had sent a man ajay verma to repair my treadmill he came and took out parts from my treadmill and took with him. He has taken the payment but has not repaired the treadmill properly and did not return the treadmill parts. He is not picking up the phone. What kind of people do u join with. What kind of people you allow to do register their business with you. He has ruined such an expensive machine of mine. I want immediate reply and call back.such a big company but such a bad and fake service
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 10, 2020
                                        JustDial.com Customer Care's response
                                        Hello Miss Ankita,

                                        We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit