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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 89

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A
Amar Bhalkar
Mar 4, 2020
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Address: Students Laundry, 516 E, ST stand area, Kolhapur, Kolhapur, Maharashtra

I am amar bhalkar, from kolhapur. I am having a laundry business in the name of students laundry, i am also facing the same problem. Twice i have complained in your pune office that i don't want to continue your service as it is not helpful for me.

Still, the amount is debited on a regular basis. So first stop all my payments and refund my money which you have deducted from my account.

Waiting for your prompt action and reply on my email id. [protected]@gmail.com and my cont no.[protected].

Amar bhalkar
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2020
JustDial.com Customer Care's response
Hello Mr. Amar Bhalkar,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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    C
    Charu Khosla
    Mar 4, 2020
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    Address: Mumbai City, Maharashtra, 400061

    Cat cafe studio that has discontinued listing with your company for a while (Your incapable staff has not even done that), you are listing my personal number which is causing me harassment forever now. After multiple calls and even going and editing it personally it does not work. I am going to wait for 7 days exactly before i got to the police and file an official complaint.
    On top of that your company gives innumerable calls to renew! Joke!

    Remove our entire listing - cat cafe studio
    Including my personal number.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 05, 2020
    JustDial.com Customer Care's response
    Hello Mr. Charu Khosla,

    We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial
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      P
      PUNEET BHOJWANI PHOTOGRAPHY
      Mar 4, 2020
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      Address: D-523, kamla nagar, agra, 282005

      A guy rajat rawat made my firm live and he charged me 15, 500/- cash and he himself made the payment of 14, 160/- in the company and put the remaining amount in his pocket. When i get to know about this i talked to your manager mr. Anshul mathur and he also took his side and supported him in wrong and when those guys commited to visit me so they wont arrived.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 05, 2020
      JustDial.com Customer Care's response
      Hello Sir/Ma'am,

      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial
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        A
        akgarchit
        Mar 3, 2020
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        Address: Meerut, Uttar Pradesh, 250002

        Fraud alert :
        I lost 1500/- while paying him an advance amount.
        First he asked me to pay 500/- and the day before an event, he again asked me to pay 1000/- more for booking.
        I transferred through paytm, just after paying 1000/- he did not receive my phone call.
        Name of person is vipin malik.

        I also connected to the user experience department of justdial and they arranged a call with the owner of the taxi service, owner agreed to repay amount but still he did not pay.
        After sometime i again received call from justdial and they asked me if the query resolved, i said "no". But after that justdial person not called me again.
        I need help to take strict action against it.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 05, 2020
        JustDial.com Customer Care's response
        Hello Sir/Ma'am,

        We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial
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          A
          Atanu Chandra
          Mar 2, 2020
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          Address: Tower 1, Room Number 703, 7th Floor, Godrej Waterside Building Sech Bhawan, near College More, DP Block, Sector V, Kolkata, West Bengal 700091, Kolkata, West Bengal, 700091

          Respected sir,

          This is in reference with my justdial invoice no - WB0120RC20025332, i got a call from one of the representative of justdial Kolkata, telling me about how there is a special package offer for anyone who opts for their justdial package on 28th January, 2020. On 30th January, 2020 she sent a relationship manager Mr. Sudip Dey at my place in kolkata on the pretext of clearing my doubts regarding justdial services. When Sudip started forcing me to subscribe and pay for the package, i told him clearly that i have yet to register my business as there is some problem with ROC. Regarding company registration and there are chances of business not running at all. He assured me that everything will be taken care off and justdial will return all my money if i am unable to start my business or if i will not get the service. I paid justdial for the 'Supreme Pack ‘for 5 years contract with 'JD verified' features. But they were completely Silence instead to give the service after the payment since 31st January, 2020 to 10th February, 2020. In those days several times I contacted to their customer care asking for the refund but they were telling that they forwarded the request to the concern department. However, the concern department never contacted me.
          Suddenly they send another invoice (WB0220SN[protected] to me on 10th February, 2020 and started the service on 11th February, 2020 but it has been stopped again on 17th February, 2020. In between when I came to know that I won’t be able to start my production because of my partner backing off, i called justdial for full refund. Now they are asking for the document of ROC and not saying anything about refund.
          Please note that on 3rd March 2020, the justdial services were not yet activated. I have send them 14 emails to [protected]@justdial.com and one of their manager (Kolkata) Mr.Fahim Javed. He had assured me of refund by mail if I not get the service. Now i am running out of patience as its already more than One month of my complaint and yet there is no word from justdial about my money. I am in dire need of money.
          I am shocked that justdial has no mechanism to inform its customer about what is the status of current requests and complaints. I have called them many times and their call executives behave like novices and are not willing to share any details. Justdial has acted like a true conmen and scammed me off my money. This is plain and pure harassment. Kindly get me my refund of Rs 37741 as i have not availed any of your services.

          Thanks
          Atanu
          +3 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 05, 2020
          JustDial.com Customer Care's response
          Hello Mr. Atanu,

          We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial
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            U
            Upendra Kumar Gautam
            from Delhi, Delhi
            Mar 2, 2020
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            Address: Ghaziabad, Uttar Pradesh, 201009

            I am owner o[censored]gd tours and travels. And i am feeling too much pain from just dial bad services. On 15th feb, just dial executive - mr. Pranjul came to my office and provide me little details for the product listing for my company when i asked to share me complete details then he said this is the all and took the payment of rs. 3500/- and went. After 7 days just dial stopped marketing by saying documents are not verified and still after many follow-up there is no support from their end. I visited their office two times till now but every time, they said that your paid listing will be active by tomorrow. I wait full day for tomorrow. But nothing done. I caller mr. Pranjul but he never receive my call now. I called to the relationship manage also from there also there is no response. I am not sure how to manage the things because these people are not helpful. Even they're not ready to refund my money if they do not want me to provide services. This is really something more than my patience. From 21st feb and till now, approx 12 days passed but still i have no solutions from them. I am now totally disappointed by just dial services.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 03, 2020
            JustDial.com Customer Care's response
            Hello Mr. Upendra Kumar Gautam,

            We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial
            Verified Support
            Mar 03, 2020
            JustDial.com Customer Care's response
            Hello Mr. Upendra Kumar Gautam,

            We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial
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              S
              ShankarKupsa
              Mar 2, 2020
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              Address: Gat. No. 107, House No. 259, At Post Parandwadi, Tal - Maval Dis. Pune, Pune, Maharashtra, 410506

              Dear sir,

              This is a it engineer from kupsa coatings pvt ltd.
              Kupsa coatings pvt ltd, parandwadi company registered on justdial with last head person who is permanently not in the office.

              We want to change contacts details but not able to log in out account.

              Kindly suggest

              Thanks and regards

              Shankar bhavar
              [protected]@kupsa.in
              [protected]
              +3 photos
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 03, 2020
              JustDial.com Customer Care's response
              Hello Mr. Shankar Bhavar,

              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial
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                M
                msuri
                Feb 27, 2020
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                Address: 201301

                Had their rep to my office on 2feb and offered 1 month trail offer for rs 3540. Now they have debited my account twice in same month and upon call customer service they said that they've put me on yearly plan which was never my interest and say this cannot be cancelled. I have no intentions to use their service and want them to stop any further deduction to my account.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 29, 2020
                JustDial.com Customer Care's response
                Hello Mr. Suri,

                We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial
                Mar 02, 2020
                Updated by msuri
                reply from just dial 29th feb 2020 at 5:25pm

                Greetings from Just Dial Limited.

                Thank you for registering your esteemed organization with Just Dial Limited & giving us an opportunity.

                With reference to your e-mail received, we would like to inform you that we have forwarded your below concern to our concern department. Kindly provide us sometime to resolve the issue.

                Inconvenience caused is deeply regretted.

                Hope, above information answers your query. Feel free to contact us for any further assistance required.

                We are committed to give you best of the customer service experience.

                Thanks & Regards,
                Md Taukir Alam
                Customer Service Team
                Just Dial Limited
                Online Customer Care Link: https://www.justdial.com/cms/customer-care
                Website: www.justdial.com
                Mar 08, 2020
                Updated by msuri
                Reply 4th March

                > Dear Mr Mayank Suri,
                >
                > Greetings from Just Dial Limited.
                >
                > With reference to the email, we have stopped ECS for your contract & the same would not be placed after one bill, for the month March dated 15th is pending, which is already been forwarded to the respective bank for clearance.You will get the services against received amount during the tenure.
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                  B
                  B V Auto warje
                  Feb 24, 2020
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                  Address: Warjw, Pune, Maharashtra, 411058

                  Dear Sir,

                  We are BV auto situated in Warje location Pune. We do have authorized 2 wheeler service center and to increase our business we had taken your services. Unfortunately after paying first initial amount and booking ECS your services quality has been dropped tremendously and now no one is interested to help,

                  Surprisingly everyone is finding new reason for non support of business from your end. I have searched on web and people are calling you cheaters and frauds.

                  It is very disheartening experience overall for the brand whose promotion is done by a no.1 Brand in Hindi Film industry i.e. Mr. AB

                  Hope to revert you soon.

                  Thanks and Regards,
                  AB Mone
                  BV Auto
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2020
                  JustDial.com Customer Care's response
                  Hello Sir,

                  We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial
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                    A
                    Amitvats1981
                    Feb 22, 2020
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                    Address: New Delhi, Delhi, New Delhi, Delhi, 110075
                    Website: www.Justdial.com

                    Hello, i reached out to just dial to seek help for maid services for my parents. Just like the business flow my number was shared with multiple vendors and i received a call from one of their vendor named ajit who claimed to be manager of pari consultants gurgaon. Post negotiation on the package etc he sent me an online contract to sign and requested for token money of 3000 inr post which the maid will be made available from next day. I have paid money via online upi transfer to his account. I have now been trying to each out to him & he is not contactable.

                    Address of the company
                    Unit number 914, 8th floor, spaze 1 it park, tower b-2,
                    Sector 49, sohna road, gurgaon - 122018

                    Contact number : +91-[protected]
                    +2 photos
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 24, 2020
                    JustDial.com Customer Care's response
                    Hello Mr. Amit Vats,

                    We regret the inconvenience it has caused you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial
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                      A
                      ALSS CONSULTANCY
                      Feb 23, 2020
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                      I am emailing to just dial that i have closed mu business and further i want to stop my cotract and ecs, there is no response from them .

                      daily iam emailing to them, nut i am not getting any response.

                      kindly close my contract immediately. even after request to stop still there is no response from them.

                      kinldy stop it as soon as possible.

                      please dont cheat ...

                      regds

                      umesh
                      [protected]
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 24, 2020
                      JustDial.com Customer Care's response
                      Hello Sir/Ma'am,

                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial
                      At BMR COMPLEX BYRATHI CROSS KOTHANUR.
                      samsung Fridge Was Not repaired well and When We call KRISHNA he puts His Phones Off . WE HAVE PAID ₹1, 500 AND WE NEED HIM TO COME AND CHECK Again and THANK you

                      contract closing----alss consultant shutdown --9029762345 - Comment #3652064 - Image #0
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                        R
                        Ronakjain98
                        Feb 19, 2020
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                        I have been using the justdail ecs services from past almost 1 year but the issues started with the justdail from past six months.
                        They are just talking from one person to another and repeat nobody takes the action i have said that i want to stop my ecs services but no one cares about that, not the agent of justdial has shown his face after taking the cheque this is what happened with me.
                        Now after i completed my one year ecs agreement still they are not cancelling the services no one is ready for the cancellation. Kindly help me out if anything is possible
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 20, 2020
                        JustDial.com Customer Care's response
                        Hello Mr. Ronak Jain,

                        We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial
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                          Address: Kolkata, West Bengal

                          Complaining against maa seba nurse & aya center, barasat, kolkata. We have got the contact of this aya center from just dial. They promise to provide aya for us in bangalore location and demanded rs, 15000 in advance as they shared details of one aya who was ready to come hence we made the advance payment on 17th jan2020 but till now they have not sent anyone. When we ask for money back they stoped picking our call.
                          How just dial can...
                          +3 photos
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                          Janvi Changlani
                          Feb 19, 2020
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                          Address: A-39/40, Behind McDonalds, A Block, Sector 16, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

                          My business is about beauty salon. I have told justDial so many times that please provide correct description of my business and provide best photos of my business but they didn't listen and didn't take any action. They post that our business is about spa but it is not spa salon, It is beauty salon. They posted low class photos on the site, we are facing so many problems from this and low class people call me at night for cheap things. we complaint so many times but they didn't bother about that. My salon is savi's kohinoor beauty parlour. Please solve my problem as soon as possible.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2020
                          JustDial.com Customer Care's response
                          Hello Janvi Changlani,

                          We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial
                          Complaint ID: 1814067

                          Not being resolved
                          Very sorry .

                          It's very saddening.
                          P.S.RAO
                          [protected]
                          SHUBHAM LEARNING
                          BOISAR
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                            S
                            suryanand rao
                            Feb 17, 2020
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                            Address: Boisar, 401501

                            Dear sir,

                            It is almost month of complaint
                            So far no response from just dial..

                            Complaint id: 1814067
                            Data & time:[protected]:27
                            Type of complaint: irrelevant leads through target (Web/app)
                            Source: complaint email
                            Status: open
                            Edit link: http://jsdl.in/EL-

                            Even your team member rahul thakur has also visited and talked to me and assured me to solve this problem but
                            Very sorry to inform you that so far no response from your side.

                            Very unprofessional from a company like j d..

                            It's really a frustrating experience for us.
                            Pl refund my amount.

                            Thanks
                            P. S. Rao
                            [protected]
                            Shubham learnings
                            Boisar
                            Maharashtra
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 19, 2020
                            JustDial.com Customer Care's response
                            Hello Mr. P. S. Rao,

                            We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial
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                              D
                              dennis d
                              Feb 16, 2020
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                              Address: 305B Parmar Pavan, Kondhva Road, Khurd, Pune 411048, 411048

                              I have paid advance payment towards my 2 months subscription toward my startup for Graphic design service, Fio's Graphic

                              as per the co's marketing person guidance, I have paid for 2 month's subscription, he has told me that you have to subscribe for 2 months and if you are satisfied with our service then continue for further subscription through ecs mode of payment.

                              But I am not getting the call for business instead people are calling for job requirements, which is not serving my purpose.

                              I requested with the customer care to stop my service, they told customer care cannot stop, I have asked to contact the Co-marketing person if he mails only then service can stop.

                              I tried contacting the concerned person, he said if his manager mails then your service will stop. After continues follow up Co-marketing person avoiding all the calls.

                              It is the most frustrating experience I ever had. My money in the account is been cut.

                              I have requested to stop my service with immediate effect. so please do the needful.

                              It is quite a sorry state of affairs in Just Dial when you register a complaint they don't respond. It is a negative approach that may doom the company.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 19, 2020
                              JustDial.com Customer Care's response
                              Hello Mr. Dennis,

                              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial
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                                S
                                Solanki Amit
                                Feb 16, 2020
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                                Address: Delhi Dwarka, 110078

                                Am sandeep from second choice application i rs 7020 on 7.2.20. Marketing manager yogesh ([protected]), pratap and preeti have cheated on me. Do not pick up the phone after making money. They don't give me an proper answer, didn't give the keywords i asked for and top position also.in this regard i am going to complaint with the court, don't be fooled by them. My contact no [protected] [protected]
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2020
                                JustDial.com Customer Care's response
                                Hello Mr. Solanki Amit,

                                We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial
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                                  vickydon08
                                  Feb 15, 2020
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                                  Address: Chennai, Tamil Nadu, 600040

                                  I have been using this mobile number for about 10 years and i am into any business. Often i use to get calls from unknown stating that "vignesh cool bar" and i have asked each people who called me, who gave my number, everyone's reply was justdial. Also, i have raised a complaint regarding this with just dail many times. Still, i am receiving unknown calls. Kindly look into this issue and resolve it!
                                  Mob no: +91 [protected]
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2020
                                  JustDial.com Customer Care's response
                                  Hello Sir,

                                  We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial
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                                    Nandi.P.
                                    from Mumbai, Maharashtra
                                    Feb 14, 2020
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                                    Address: Mumbai City, Maharashtra, 410210

                                    Caution: irshad k of ik cool service centre listed by justdial.com is clearly not trustworthy.
                                    He deliberately cheated with wrong date: he wrote 1 (Jan) 2019 as the month on cash-memo whereas it was actually 12 (Dec) 2019 to avoid accountability for guarantee of 6 months. (Date & content of call recordings prove this) now that his repair failed in less than 3 months, he wont take our calls after we regd our complaint with him.
                                    Does justdial do no background checks??
                                    Will update here, if and when there is any development, watch this space
                                    Jd url/link : https://www.justdial.com/Mumbai/Ik-Cool-Service-Centre-Asalfa-Ghatkopar-West/022...
                                    .
                                    +3 photos
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2020
                                    JustDial.com Customer Care's response
                                    Hello Sir/Ma'am,

                                    We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial
                                    Feb 17, 2020
                                    Updated by Nandi.P.
                                    I ALREADY called your numbers today after my review was BLOCKED on Just Dial since 14th.
                                    REFER to COMPLAINT NO.S : 421148 & 1840059 DATED TODAY, the 17.2.20, which should inform you of OUR CONTACT NUMBER.

                                    Further PLEASE EXPLAIN WHY:

                                    1. Your staff Arti blatantly avoided accountability by refusing to share her full name citing some JD policy? Please CONFIRM if JD has such policies? IF yes, how do u explain a policy that is in clear violation of consumer rights? IF not how is she on your pay roll?

                                    2. Afreen Khan, her senior tried to cover up for her?

                                    3 Priyanka Kyadari of your complaints deptt took MORE THAN half hour (total nearly 45 mins long cal) to try and discourage us from raising complaints ? (Though eventually we managed to persist and lodge them)

                                    4. Why does your JD reviews-page not allow numericals?

                                    5 Also your system "review guidelines does NOT say it does not allow numericals and also allows you to post them and wait for 48 hours for approval?

                                    6. Nor does your system/staff notify you via any means that your review has NOT been posted and why ( we had to wonder and then ask on call today after way more than 48 hours were wasted. And finally Priyanka admitted so.

                                    7 : Priyanka of JD ADMITTED that you have UNVERIFIED listers on JustDial. Basically, you are ALLOWING CHEATERS to USE the BRAND JUST DIAL to EARN out of them and encourage this RACKET. How are you therefore not to be see as a part of this CHEATING RACKET??

                                    8. PLEASE explain why all of the above that is clearly SUSPECT should not be seen as JD has DELIBERATELY DESIGNED its systems to cheat those who trust its brand name?

                                    9. How is this particular cheating party IK COOL SERVICE / IRSHAD on your STILL even after this? Could it be because JD gets some income by keeping them on the list? This after Priyanka put him on CON-CALL and he CHOSE to remain silent and also LIE ( AGAIN) on the date of the bill with guarantee ( today he claimed it was 2017 when we have evidence proving it was 2019 DEC with 6 months guarantee.

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                                      itstejass
                                      Feb 14, 2020
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                                      Address: 600112

                                      Dear sir, till the month of august i had been using the services of just dial under the plan of rs.1000 per month. Ever since september when i upgraded my plan to rs.3500 per month i had received a commitment that my lead generation would increase but instead my lead generation has fallen down by 90%. Every month i complain to them yet they are taking no action towards it. They have even stopped responding to my calls and in-spite of repeatedly asking them to stop my monthly ecs of 3500 they have not done the same and also have said me that they will not stop the ecs regardless of providing me extremely low quality leads (I have call recorded for the proof of the above said statement). Last month when i filed the complaint they sent a marketing agent who assured me on upgrading pack the issue will be resolved for which i foolishly agreed and upgraded my pack to rs.4500 yet the issue persists. There by i would like a little help on the matter before i file a complaint in the chennai consumer court against just dial making them liable to not only pay me the amount deducted from my bank but also penalty for the deficiency of services provided by them. Just dial business name : ssl timber pvt ltd mobile number registered : [protected]
                                      Also, all the representatives who upgraded my plans have stopped attending my calls.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2020
                                      JustDial.com Customer Care's response
                                      Hello Sir/ Ma'am,

                                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial
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