JustDial.com Complaints & Reviews

Dear team,

This is third time i am complaining about 3 months trial pack 3000x3=10, 650
Either activate or refund. No positive reply yet. This is turning to ben nightmare of name just dial
Our registered number is : [protected]

Name of the company: g. L. A. D studio (Green landscape and architectural design studio)

We would like to express our concern regarding the below issue:

To register our firm in just dial, we spoke to the just dial relationship manager kiran rawat, she informed us that we have to pay around rs[protected]*3) for the trial pack of 3 months.

Next day on 09.12.2019 just dial representative yogesh visited our office in nawada and we paid rs 10, 620 (Inclusive of gst) attached is the payment transactions details and chats for your reference.

After the online transaction, he gave us nach form and in that it is clearly mentioned that, every month rs 3500 will be auto deducted from our account every month from january'2020 which was never informed earlier.

However, it was informed earlier by kiran that we will get a trial package for 3 months after paying rs 9000+gst i. E rs 10, 620, which we have already paid.

Therefore, we are really dissatisfied with the just dial services, either start our trial package for 3 months or refund our money to us.
Please refund the amount if you are not to your words

Users all may know, justdial is one of the very most cheating service provider in advertisement sector. They present ecs without proper manner, purposely demanding for payment. And also their employees cheat customers to change plan and grab otp from us to complete their sales target. If we complaint regarding about this, the executive will promise you to resolve. But it will not clear untill you use abusive words while talk to executive.

At most times some of the users decide to come off from justdial service. But they could not come-off, due to heavy competitive market. By utilizing this, justdial makes sudden changes in contract without prior notice to customers.

That, virtual number is very dangerous to who holds this facility in justdial. This facility will works fine until your contract expires, after that number will blocked by justdial and demanding to avail paid service for the virtual number. It leads to loss of business and may very dangerous to loss of your old customers too.

Now justdial is trying to make mandatory the virtual number to selected business keywords in the sector. This is really not acceptable to the business owners and it will make market very tuff to the vendors.

Note:
Virtual number will unblock automatically even even block several times from user side.

I posted a add in just dail free lisitng in the name of "sinhal learning private limited" in that due to typing error my registered number and limited sleeping have to be rectify. For this change i have done many call to just dail customer care number [protected] since 5th dec, 2019., on each and every call i have been told within 24 to 48 hour's changes will be done. Today is 18th dec, till date nothing have been done. So please its my humble request so the needfull and help your customer's.
My correct registration no: [protected]

In our site Toppers academy tirupur has 2 negative comments which provide by our competitor to create a fake image on our institute. Please remove those 2 negative comments. We already provide best coaching and care to our students as it revealed in student comments. But the fake reviews would discourage the students to step up. Please resolve this issue as soon as possible.

Sir,
It is complaints about the package took against extreme detailerz for 1 year from march 2018, from 2018 august we are asked you to stop the package service, then too you are taking money from my account through ecs, now already the package period is over then too money from my account is debited from my account. So i will like to go legally about this issue. I dont have any use of your package that already informed through mail from august 2018, till now not resolved every month my money is losing, ready ro provide all mails & evedence from august 2018

Just dial representative visited my office on 9 november 2019 and explained all the package.in one of the package he mentioned i can add any keywords related to my business. I own it training institutes and it support, service, and sales. But now they are failed to add support & sales keywords & only killing time form one to other. I paid full amount. The representatives local manager says that it can be added. Some one from bangalore says that they can not add institutes and sales service in the same contract. It looks like just dial fooled me.

Dear team,

Our registered number is : [protected]

Name of the company: g. L. A. D studio (Green landscape and architectural design studio)

We would like to express our concern regarding the below issue:

To register our firm in just dial, we spoke to the just dial relationship manager kiran rawat, she informed us that we have to pay around rs[protected]*3) for the trial pack of 3 months.

Next day on 09.12.2019 just dial representative yogesh visited our office in nawada and we paid rs 10, 620 (Inclusive of gst) attached is the payment transactions details and chats for your reference.

After the online transaction, he gave us nach form and in that it is clearly mentioned that, every month rs 3500 will be auto deducted from our account every month from january'2020 which was never informed earlier.

However, it was informed earlier by kiran that we will get a trial package for 3 months after paying rs 9000+gst i. E rs 10, 620, which we have already paid.

Therefore, we are really dissatisfied with the just dial services, either start our trial package for 3 months or refund our money to us.

Highly misleading information have been provided to us.

At least expecting positive response.

We registered siddhi vinayaka ent & ortho polyclinic, bengaluru for just dial listing in feb 2018. At the time of registration the person from jd mr. Santosh told us that we can see for 3 months and cancel ecs whenever we want. We closed down our bussiness 3 months back and approached jd for ecs closure. But they are refusing saying that we cant close prior to 1 year. This is absolute fraud as their agents misguded us at the time of enrollment and now their support team is saying its mandatory to give 3 months notice after completing minimum period of 9 months - this clause itself is flawed and misguides the clients and cheats them into a contract of 1 year.
Please guide us as to how to deal with this and close ecs with immediate effect. Thank you

On searching my name dr dipali bhaumik by giving place as siliguri in your site, the result coming out that still my name is attached with amandaloke multi speciality hospital where i am not attached. Because i had left amandaloke hospital sometime in the month of april'2019. Please note that i am no longer attached with that hospital. My name is being used for false advertising. Any dispute or legal aspect which ever come will not be my responsibility. However as a individual i had posted in your site and that too has been verified over phone. For assistance, you can call back to [protected].

Sub: to stop the services of justdial plan for malappuram shop...
Respected sir,
I have two shop named "trendy" in calicut district (Kaloorroad) as well as in malappuram district (Vellimukku). I had taken the just dial plan for both shops. I closed my shop at malappuram. I contacted your executives and customer care staff for many times for requesting that to close the plan for malappuram shop. Its two months over but you never stop the services for the malappuram shop. You took the money of 1month services. As i called your executives they are not treating well. I want to aware you that they are irresponsible. As a company you want to show atleast a minimum responsibility. So am requesting you that please close my just dial plan for the malappuram shop only...

Dear sir,

This is complete farud company . I have already life time package in this company. But agent Mr Manish and Kishan force me diamond package amount RS 58655 . But diamond package is totally time wasted and money wasted this company. I have received fraud enquiry and fake lead . I am not satisfied this package . Kindly reverse all my package as soon as possible. If no one resolve my problem I will go to consumer Court .
My package invoice no - L74140MH1993PLC150054

Regards Thanks
Creative roots Services
Bharat bhushan Sharma
[protected]

Hi all,
I am sonu rai and i registered my business on just dial in mid november 2019. As per the relationship manager kiran rawat that contacted me, stating that i can avail the facility (Get leads) for 3 month on a payment of 10, 650/ (Monthly package of 3000 and yearly 36000). She (Kiran rawat) told me that after payment of 3 months including gst (10, 650) i will start getting leads as plan will be activated. So she sent mr yogesh (Executive-business development) and mr yogesh told to me to do online payment on his tab of 10, 650 amount but after payment he told that this is security amount and now you need to sign nach form, but in beginning kiran rawat told that you have to pay 10, 650 for activation as i was running short of funds but after payment they are asking autodebit request and to sign on nach form to get the plan activated. I was trapped as she told that you will start getting leads and activation after payment of three months amount only, but after giving they are asking nach form for activation which was not told in beginning. Also i asked to refund money they are denying that it cannot be refund. I am architect by profession and highly unsatisfied with just dial. Please refund the amount
Regards
Ar sonu rai

I had registered a Yearly plan with Just Dial wherein we have given the cheque Copy, Cheque has been cleared 4 month ago, they are not provided the invoice for the same which was suppose to receive next day on submission of cheque.

Whenever we call to a Contact person Mr. Vikas Mishra he doesnot responds to our Call & also theirs no revert on whatsapp.
Contact person :Mr. Vikas Mishra
Contact no: [protected]

With this type of Justdial service we would not be able to Continue Further.
if is does not solve we will be filing Fraud against Just Dial
A Legal Notice will be shared or a action will be taken against it .

I've raised a complaint with justdial on 4th dec and they closed it without resolving the issue.
The issue is:
Ive registered my catering business with justdial. They've assigned a virtual number - [protected]. When customers call to that number its getting connected to "sudheer enterprises dondapathy" which is also listed in justdial, who is not related to my business and that guy is scolding like anything.

When we have informed this to justdial, they say the routing is correct and is getting connected to right person. But when i try to call the virtual number from other number, its still connect to someother person.

Justdial is not resolving the issue and 2 of the agents to whom i spoke to responded harsh by saying that "mapping is corrrect but the person is not taking the calls thats why its getting connected to someother person"
But the issue is am the person who is having the mobile number - [protected] to whom it should connect.

My complaint is when a virtual number is assigned to my profile or listing, then how can they wrongly map to someother business?

Dear team,

I have registered a website in the justdial before i had multiple discussions on the web page requirement i had got the confirmation from the sales person its possible now no one is least bother to solve the customer issue i sent the mail to them no response its become a major concern contacting the justdial team.

Please get this issue sorted and confirmation..

Contact details: [protected]

Justdial continues their fraudulent practice of not posting negative reviews submitted by genuine customers. I have been trying for 6 months to post a negative review about a local cab company (Which a company like justdial should have the integrity not to work with in the first place). They are repeatedly avoiding me and not calling me to discuss, not speaking to me when i call them, nor are they posting my review.

Hello sir, as ur jd excutive came n taken online payment on tuesday 3rd dec. Still no response nt activated nor answer. If dnt wnt to activated plan u r u taking money in advance. As m alredy ur custumer. Ur exutive name prince shukala. No. +[protected]. I told many time otherwise retun my payment. At per give time 24 hr. He is nt allowing his supervisor to talk. Kindly take serious active. Otherwise m going to submit this complaint to consumer court. Thank. Southkingtransportco [protected]. Shaan baig.

My name is anesh kshirsagar. My business has stopped 6 months before, as i have already given request to stop ecs. Still bank is charging me bounce charges due to ecs request by just dial. The customer service of just dial is calling me frequently and it is getting irritating. When i used to call them they are just transferring call to ecs department keeping me on hold for long time. It is not a good business that the person who registered me for just dial didn't gave me whole information to close it. Please help me out to resolve it.

I had register on just dial in june 2017 with monthly ecs 3060 rs, at the time of registartion they said you are signing ecs mandate of 1 year, its 1 yer contract, after i one year i have not renew contract, they auto renewed contract, now after calling sevral times for stoping ecs, they are saying you have signed bond till 2030, you can not stop ecs.

Its been over1 year i have been waiting for a resolution for a complaint formally registered with just dialwhenever i communicate with the customer service executive i receive a standard reply that "we are working on the same & we need some more time" and there is no definition of "some more" time.

My comany nameis vihaan digital

Reg mob no on just dial [protected]

Om finances. Nalasopara referred by just dial, this is a fraud company. Mahendra mane from that company took 5000 rs to get a loan done. He is refusing to returning the money. These people steal hard earned money. Just dial is least concerned to help and get the money bank. I have lost faith in just dial and think they take commission from such frauds and give them 5 star rating.