JustDial.com Complaints & Reviews

Hi,

I am shinoy from my holidays maker kochi, (Mob-[protected])

I have taken a basic plan of just dial last year and i was happy the result i got that is the reason when one of your executive called me, i was ready to upgrade my plan again, and i have informed my friends who is doing the tour and taxi related business good words about just dial, but after upgrading my plan now i am totally unsatisfied, i lost the faith just dial made within 6 months within few minutes, the executive who came to upgrade my plan mr. Samuel told me pay the initial payment through credit card and i did it, without my approval your team leader mr. Sanu taken loan from my credit card for just dial full payment and asked to me for otp then i understand he is taking full amount from credit card without my approval, then i asked to your executive mr. Samuel then he told it is the mutual agreement between the just dial and bank only emi amount will be deducted from my account each month no any interest will be deducted, as per the faith i have in just dial and he is the representative of the just dial that is the reason i gave otp number to mr. Sanu.

But now each month instead of 2300 around 2800 deducting from my account each month including interest deduction that means around 6000rs loss for me one year, i have called mr sanu and samuel for this complaints many times but not got proper solution or reply.

Because this issue i decide never i will take any plan from just dial and this bad experience i have informed to my friends also and my tour association also.

If you can please do the needful from your side and understand my concern..

I feel cheated. Harresrd by two man
Amanpreet and sonu alam. Last wednesday i made an online payment of 18001. Through imps to take the services. From thursday only once amanpreet called me to make a miss call on some number. Then and there after. Amanpreet did no rely on phone. On sms. On whatapp till today. And his team member sonu alam from the day one is harrasing and befuling.
Today also he made call saying that i have asked ashutosh has called me and i in reply said i do not want to meet ashutosh. Total lie

I will send. The audio phone recording on email. One is not giving service. Amanpreet

One is a total fraud. He lies. He has cheated me

If they are doing this type of mischief. Then pls take an action

Forward to all department

R k institute
15 - d kamla nagar delhi-7

[protected]
[protected]
[protected]
[protected]@ yahoo.co.in

www.rkifm.com

Rohit khanna

Just dial ever bad service

Please investigate the matter
Pls

I feel cheated

No body has. Visited till today to explain me just dial and it app features

Unhappy with service

I have a contract with justdail in the name of connecting india - pune. Since last 25 days i am trying to get the details updated in my contract but justdail team is not responding properly. Infact they have changed all other non required details of my listing. For payment they are very prompt and give reminders of ecs which never has bounced by us till date but for that service is not given and they are not bothered to revert. Infact to cut short my communication they have changed my registered email id so that i cannot connect to the support team.

I am based in mumbai and signed up for a 12 month agreement (Ecs) with just dial in sep 2018 to market my services.

After few weeks of signing up the services, when i did not get a single call/lead, i called up the sales rep who sold me this contract. He mentioned economy is down and there will be no leads because of that. He should have told me this when i signed up just 2 weeks back. He said nothing can be done and dont expect any leads but now you have 12 month agreement and will have to pay full 36, 000 / year.

Few months passed by and i asked just dial to help since i wasn't getting any leads. They said the guy sold you the wrong contract and you can switch from iso certification services to recruitment services (For employers). I did that and even then i would only get calls from candidates but not from employers. I called them again and said my services are for employers and not to candidates. They said they cannot change the filters as it is company policy and you cant do anything about this.

12 month commitment is now over and i don't want to sign up or extend their services again. To my horror, they are saying i cannot cancel as i signed up for ecs services. Agreement was only for a year and if i am wrong then show me the agreement which says i signed up for lifetime services. They said yes its a 12 month agreement only but you will have to pay further also as we wont give you noc to stop ecs. I have the right to renew my contract which i don't want to. They are saying we will give you the leads as economy is doing great and pay us 40, 000 rupees again which i flatly told them i never will work with just dial as all through the year you guys didn't bother about it in spite of fair and repeated requests from my side.

Since i refused the extension as its of no use to me, they are aggressively telling me they wont give me noc for stopping ecs and i have to pay for lifetime and if i dont then they will take legal action against me. I have asked them to do so and let me share this with media channels & courts as to how can a publicly listed company blackmail me and take money for services that aren't legal or i am bound to.

Just because i gave them ecs approval for 12 months doesn't mean i should pay them all my life. Every service has a validity and if it is not good then customer has a right to cancel and not renew it. I served my 12 month contract which i was bound to but they cannot blackmail me for beyond the commitment period.

Just dial is fraudulently taking advantage of ecs approval beyond the stipulated agreement. Being a publicly listed company, they cannot flout rbi norms and perform illegal services or blackmail customers.

It is unfortunate that rbi doesn't have rules for these corporations who abuse the legal rules and customers like us have to suffer for this.

Dear sir,

I have placed one requirement and now it is not require.

I want to remove my phone number as i am still constantly getting calls.

Requirement: for wedding service like bridal doli, band, dhol like that

Date: 03/10/2019
Phone no : [protected]
Name : nilam
Location : ahmedabad, bapunagar.

Please kindly consider it and remove my phone number

I am taking services of just dial for a long time where we were provided business leads/inquiries according to our choice of keywords and amount paid. The service was provided through 2 ways - 1. An sms sent by just dial to 2 mobile numbers given by us 2. Customers use to call us directly and the call is forwarded by just dial again to 2 mobile numbers given by us.in august, we noticed that suddenly we stopped receiving leads sms on one of our numbers and when we contacted just dial then we received a very simple communication that they have stopped that service without even informing us once causing us massive losses as all our staff members carry basic mobile phones for getting smses from just dial to call their respective leads. For approximately a month, we did not receive any sms of prospective leads on one of our numbers which caused us a loss of more than rs.5 lakh. My question is how can just dial stop a particularly important service to their customers without even informing them once and without taking their approval for the same. I have paid lakhs to just dial for their services and now i want just dial to compensate me for the same. P. S. - they claim that they sent us emails and smses on 31st july informing us of this change. I have more than 10 mobile numbers registered with them and same number of email ids but i did not get a single communication from them regarding the same.

Dear sir
I have so much suffered by just dial by speaking everyone to stop my ecs.
Last february 2019 i was registered my company as right way builders in just dial.com
When they offered 6 month service for rs.10500/- but after three month they started to take the amount in my account, i just know their cheating.,,
Here i need to stop their service by cancellation of ecs payment

Believing in the justdial 5 stars ratings given to a pg, i went ahead to stay in that pg thinking it's good, but the pg was really bad, no water to drink, sometimes the water stops, the food provided here was ration rice which was unbearable to eat, at the time in the beginning while joining this pg, they speak in a humble and good way, after paying the money, these people turn into very bad people talking # about girls, and if we ask to make the payment less as we aren't eating food there, they refused saying "u have to manage and eat and we can't make it less, "and per day stay in the beginning before joining they said 200rs, after paying the advance and the money, i[censored] ask u want to pay on per day payment basis they tell u that it is 500rs,. These people of this pg were very abusive used vulgar languages and also threatened me that they would use my photos and adhar, and write in the internet that they would write # about me (That i sleep with other men) which is really bad guys, i mean y is just dial giving such abusive people the privilege to have 5 stars ratings and because of just dial fake reviews i am really fraustrated in my life guys, please don't use just dial it has all fake reviews. And fake business people who speak politely, but once the money n advance get in their hands they show their true colours.

I lots of call in just dial executive but no one help me for changes in my page of business type. We are dealing in second sale electronic items but your company as register to us as second hand dealer. We are not second hand dealer we are second sale dealer pls mentioned in our product second sale refrigerator, second sale ac, second sale led, e. T. C instead of second hand. We getting lots of inquiry about second hand and this is totally waist for us. We need only those type customer who need only second sale, factory outlet product.

Kindly change it asap otherwise refund my deposit money
Thanks,
Pawan kumar sharma
[protected]

I entered into contract with just in august 2019 with just dial. Their sale executive promised the daily leads to my business and and then i made payment for two months ands after i made the payment the sales executive asked me to make rs. 12, 000 payment for just dial trust seal, which he explained that it is now mandatory for all the customer and it will increase my flow of business. When i enquired about it, i found it the executive made that he made false statement in the intent to defraud me and then one month passed and i just 8 leads when i callled them they said we didnot require any services. Now in the month of september they deducted again one month subscription which they alread deducted from my credit card and when i enquired about it through mail 10-15 days they did not give any reply. With this intent i understood what type of company the just dial is. Just like iipm the amitabh bachan is endorsing the fraud company.

Now i am asking for refund their executive is not giving me the satisfactory result.

I have been getting calls every day from different people like insurance agents, advocates e. T. C. The callers address me with my name and telling that they are calling me based on my queries from just dial. But, i never refer just dial for anything recent days. I'm not sure how they get my number and name. Kindly remove my data from your database. It has become a pain. Please delete my account and all the details from your site, if i get any call after this, i will sue for not deleting my name and number, hope this time my complaint is heard and resolved,

Today i called just dial for enquiry of bouncer agency
That time just dial person ask me for rating of previous enquiry i gave one rating
Then just dial sent email to that advocate mrs. Godse about my rating
Then she called me and argued with me
Why you are giving such type of rating
I am so upset because of this service
Pls improve your management otherwise please off your justdial services

Just dial is like literally harassing us since years now. Someone from the company itself has listed our number on a profile that was asked to be removed like about 4 years back. Several calls received by us from justdial and the same thing has been requested that there in no company and please remove our phone numbers and the account/listing. But justdial does not seem to listen. The moment i change my number god knows how these people come to know and they start calling on that number too. Please for heavens sake leave us alone and stop your spam calling service. Totally disgusting and frustrating now.

I am unable to stop ecs deduction even after asking justdial to withdraw their services as i am closing business.

I have been telling them to stop enquires and stop eva deduction which they are unwilling and not responding responsibily.

I have sent mails and contacted them several times in this regard.. But they keep sending irrelevant mails stating.. The memberships still stands valid.

The telecalling staffs are very irresponsible and are not providing proper channel and procedures to stop ecs..

Kindly take strict action against the irresponsible staffs and the company.

Thanks

Its very frustrating when you cheat customers by not cancelling their ecs, when we request you cancel ecs from last 10 months. Is this the way you grow your business?

Stop my ecs as early as possible, i am going to take legal action against justdial if my ecs does not stop within this month. Because from last 10 months i am after your agents to get the ecs cancelled. I am very frustrated with your service now.

My company's name is: krishna exotica, goa.

In the name of my business 'sumahan music'i registered on just dial the lifetime scheme 3 days agowhich costed 8800/- in total. But my account has not yet been activated because of which i am unable to view my enquiry details and leads. Really, never expected such a poor response and execution from company like just dial. Please make it happen soon.

I am registered with just dial as liberte financials & my business timing is between 3pm to 10pm but i get leads between 9am to 11am which are useless to me.
Also i am not getting leads in between 5 to 10km area.
This is waste of my money given as i am not able to get any mileage out of it.
Either change the leads time & the area of the leads given or refund my money.

Dear Consumer Complaints Manager,

my email ID is
shabeeh.[protected]@gmail.com

This is to inform you that I have asked for transport service via JustDial couple of weeks back.
I have received a call immediately for the required service. They took some advance from me and I was having a mindset that just dial must have verified them because this call is coming through JD contacts.

He was actually a fraud and want to take more advance but thank God I haven't given him further advance.

After that, they blocked me from WhatsApp, and their intentions were clear to me now.
They were smart fraudsters as they have given me proper details of the company with a TIN number, PAN number and GST number, Driver license with image, etc. To prove that they are authentic.
My understanding didn't dig into their validation because I was thinking that JD can't board the peoples without the proper verification.

The same day I have called the JD customer care but they didn't help me and now I am registering a complaint against them.

I am also attaching the Basic details given to me by those fraudsters.

Person: Vicky rajput and ankit bansal (As on-call)

Name: Jupiter Logistics Pvt. Ltd.
Ac No:[protected]
IFSC: INDB0000162
PAN: COPPB7476N
GST NO. 07COPPB7674N1Z5

JustDial Had Created an Fake Ad in category of Marriage Hall with my contact details which is un-Appropriate one . Am Recieving unwanted call Everyday through justdial Enquiry, so tried to contact just dial team regarding this issue, but they were never taking an action . i have complained to them Lots of time for the past three months, every time they used to say within 24hours your ad will be closed. but that action never happened. i asked the complaint number they were not providing it. ln the last call i told them to connect with your superior, they hold my call for 10 minutes then the same receiver responding that none of the superior is available to respond you right now.
Our Team Person will contact you within 2 Business Days but one week Happened.

JustDial disturbing me by using my contact details..
I hope Consumer Complaint will Work for this kind of Issue. Please Help Me..

Regards
Jeeva

I m harish maggo prop g m sales ludhiana punjab mere se chq le kaer gaye the jd trust seal ka ek din bad maine mana ker diya tha ki nai lagvana maine servise nai leni hai chq bhi 10 din bad ka tha kyuki bol rahr the meri sale hu jyegi bad me cha he mana kar dena fer bhi chq lagava diya maine fail kerva diya 35/4o din bad fer lagva ke pas kerva liya this is cheat total cheat i m your regular customer from 5/6 year