JustDial.com Complaints & Reviews

Justdial your customer care is terrible!!! I have been requesting your customer care to remove a review on royal enterprises and it’s over 48 hours with no call or action from your team!!! Every time i call you tell me someone will call back which doesn’t happen!!! I have emailed as well with no action. Why do you have such a horrible interface which does not allow customers to delete reviews???

Hii sir i am manish prajapati from manish plywood dombivli east my just dial registred no is [protected]
Sir maine ek plan liya tha aapki just dial compny se but my shop is closed before one month
But sir mere bank account se abhi bhi payment countinue withdrow ho rha hai
Sir i want to this dont withdrow balance from my account for your compny besuce my bussiness is shutdown.

Myself ranjit singh having a business profile (Shivam associates) from rabindra nagar kolkata dum dum cantonement with the just dial but last[protected] my business profile has been hacked by other person. This regarding i complain to just dial 10 times by email & customer care center but till now no any resolution come out. They are not abale to protect the customer's account security. I had call to just dial and try to understand them that it's a serious issue becoz hacker's demanding the money from the customer's but just dial just take only as usal. I have all the recordings which prooved that howmany times or days i had the complain to just dial as business client, it's mean that just dial has no abelity to protect his client business account. They are always told me that your existing contact detail's will be update soon and 2 times already it's updated too but day after day basis hackers change my contact details in my above mentioned business profile which just dial has no protect or not abale to close my business account as earlier intimated by email just due to their motive is only continuing this business contract for their profit making. They are only saying using a word that "it will take care".
Who is responsible if any incident occoured in between day's using my company profile by the hackers???
This matter already lodge a complain at dum dum ps kolkata and a copy submitted to cyber crime department at barackpore.
Now finally i confused that i am helpless or just dial helpless???

My name is nayaz ahamad. Few days back just dials sales executive sachin visited my shop and collected cheque of rs 4560 rs. But i requested them ask me before mentioning date on cheque he agreed. On thursday i got heavy heart pain so i visited hospital keeping 4600 rs in my account. But when i try to pay out my card was empty. After checking account details i came to know that just dail deducted all amount from my account. They made begger in hospital. I tried to complain in customer care but they avoided my calls by blocking, rejecting and waiting. No response from sales executive too. Plz help me to get my money back.

The following listing has been wrongly created in my name and even my number has been added in that listing. As a result, i am getting unwanted calls during uneven hours. The listing is not mine i want the listing to be deactivated or my number [protected] has to be removed as soon as possible.

https://www.justdial.com/Nadia/Sangeeta-Cinema-Hall-Krishnanagar/9999P[protected...⇄

M/s mondal enterprises, dh road, parnasree, behala, kolkata, having telephone number [protected] repaired my geyser about one month back. He replaced three components by new ones. But within a month the geyser has stopped working. Even after repeated intimations, the repairer is not visiting my place to check the problem. He even refuses to take any responsibility.

Cheated by telecaller suganya [protected] & saravanan [protected] in chennai. Without providing single lead they still taking my money & i didnt signed in ecs also. Dont know how they signed like me and im going to take legal action against them. Today morning 1770 x 2 times debited from my acc & i want that money back. I already informed to cancel the service because of no proper response from them. Both con ppls not attending my calls

I am a paid client of justdial since last 5 years. There was a fake review generated on my justdial page by the name kd. Please remove the fake i'd from justdial.
My registered mobile number is [protected]. My company name is royal rental services pvt ltd., jodhpur, rajasthan.
If my problem is not solved i will discontinue my contract with justdial.
Last time also same thing happened but my problem was not taken seriously
I hope this time my problem will be solved.

My company name is la femina intially mr manu anand was calling me from from delhi to get the verified/trusted logo he use to call me everyday then mr adiyta kumar from roorkee came to my office and took the cheque. The cheque got cleared may be 10 days back i am not sure ab exact date. Till now its not updated and mr adiyta is telling lies and not coming to my office. This same he has done earlier with jdrr certificate he promised for 2 and i only got one this same he confessed in front of mr manu anand on conference call.
This is what the service i get from just dial even i am running old contract.
Kindly resolve both these issues else i will the case in consumer court

Hello,
I am Dr. Tanzila Bangi. I registered my company Smile Dental Hub with Just Dial in July 2019 for getting enquires(leads) as I have newly started the company. At the time of registration, Just dial executive, (Mr. Sayyed Nurul Haq), said that it will be a one month trial for which he took a cheque of about 2360/- and assured me that if I like the service then only he will start the ECS. But immediately after 15 days of debiting the cheque, ECS service was activated without my approval and the executive is not answering to my calls and neither he is replying back. I called on customer care many a times but the response is always that it is a one year contract and we cannot cancel it in between.
The executives turn back their words and are not co- operative. Even the service provided by just dial is not good. The enquires are not up to the mark and they don't turn to paying customers. So it is all waste of money. Even after requesting just dial to stop the ECS, they are not responding to the same. I, thus, request everyone to help me out of this situation as I am facing a lot of problems due to this.
Thanking you.

I am a paid client of justdial.com since last 1 year. There was a rating generated on my justdial page by sumi. When we inquired about this issue, this was done by someone else on her name.
Pls remove the fake i'd rating on justdial.com.
My registered mobile number is [protected]
My company name is nehru ladies hostel.
If my problem is not solved i will discontinue my contract with justdial.com. Thereafter, i will focus on most effective traditional methods.

Dear sir/mam
As per our previous mail @ [protected]@justdial your representative has not called to me. I am going under my child treatment and i required a heavy amount of money for my child treatment. I requested earlier through mail that i will not carry forward my business with you because i have closed my shop. So i kindly request to please return my amount so that i can fulfill my amount crisis for my child treatment, the cheque which was credited on 31st of july 2019 of amount
Rs 31, 860/-, my business name which was listed by the name of m/s ishpra international, sainik market, main road, ranchi (Jharkhand). I am also submotting medical paper of child treatment.
I kindly request you to refund my amount asap.
Thanks
With regards
Mahesh bharti
Proprietor:- m/s ishpra international
Ranchi (Jharkhand)
[protected], [protected]

I contacted as contractor through justdial online for floor polishing at my home. They have taken 1000 rs for site visit initially. His labors came for 2 days and did not do any work. Then he asked me for 8000 rs in advance so that his labors can work. I made successful payment but after that no labor came to site, when i asked for money back he stopped responding me.
I have enough screenshots of money transaction in his account and messages exchange.
Please help me get my money back.

Start ups beware!

They will fetch money initially with misleading information and will later say that this plan dont have significant features and to avail them you will have to add on as top up plan. This is seriously ridiculous.

The sales person who sold the package initially would never respond to your calls.

Every one puts their hard earned money, thinking the premium account of just dial will provide them with some leads. Thats a illusion.

Never ever would recommend to anyone.

* my complaint without being address has been marked as resolved *

I have started my advertisement so justdial called me to buy there paid advertisement i said them i don't need leads i need calls as my business only works on calls they promised me if i buy supreme pack of just dial I'll get 15-20 calls daily I've not received a single call and the leads they send are all fake either someone had already talked to them or their number is always busy.
23, 600 is not a small amount i feel cheated they have come and called so many times to convence me to buy the plan a guy named Rahul is the concerned person who came to recieve the payment but from the day i paid till now he never pickup my calls i messaged him he's not replying i called just dial costomer care they pick and say i am transferring your call to concern department but they put it on IVR and calls gets on hold I've waited for ever half an hour once they didn't pickup i am tired of trying please find a solution for me i want my refund

Hi Team,
We have signed a PAN India contract with JustDial on July 2019 and sales representative stating JustDial will be providing business inquiries related to Digital marketing; however we have't received any inquiries related to the same from JustDial; hence we have decided to cancel the service and contacted customer care executives and they keep on dragging this to multiple departments with no solution and we were forced to reach out to the COIMBATORE JUSTDIAL office and we asked them to cancel the service and asked for refund. By this time(within a month) they have deducted 24000 rupees without single lead and later they have cancelled the ECS and shared the email with screenshot which is attached below. But even after cancelling ECS JustDial has deducted 8000 rupees which is unethical and illegal. So without any service they have deducted RS. 32000.

Hi to all

My name is s raghavendra babu, one day justdial rep has came to my shop name chaitanya they said that u r getting a huge calls we have transfering the calls to other members please take the justdial member u get the calls and make more money u need not to pay the amount for one year u can make the payment by monthly, as i payed the first installment but i didn't getting the leads or calls like they siad when i call to customer care of justdial they talk me with rude we cannot stop the payment u want to pay the amount by monthly for one year, as i said i will go to court, the answer from justdial go to court what ever u want to do we cannot afriad o[censored] this is shame less from justdial please solve my problem i want to quit

Hi, I have registered my business(Arsul Enterprises) on 23rd march 2019. While buying Salesperson(Karishma Shastri) told me that if amount paid through credit card jusdial will convert into EMI and will bear the interest. Since then I am trying to complaining against this issue, registered 10+ complaints on website, made 50+calls and Every time I have to tell my complaint to executive and wait for minimum 20 mins. There is not even single genuine lead. My complaints get closed without solving the issue. Now I am sick of Jusdial service. I do not want this your service anymore. Refund my money.

Thank you.

As per the meeting held on 13th aug 2019 the following points were discussed with raghav tare ([protected]@justdial.com & [protected]@gmail.com) (Mobile no. +91 [protected]) ([protected]@justdial.com) but there is no response from jd.

1) the total lead count recorded from jd, stands at 42 leads in last eight months. Counting from jan'19 till 20th august;19 & conversion is big zero
2) the excel sheet shared by jd personnel had mentioned a different total, which included masked leads and duplicate entries.
3) bad customer service provided by raghav tare & team. We are very disappointed with the service of just dial and in future nor we are going to continue with their service nor we will recommend anybody to go for just dial.
5) also discussed, how we are going to recover our investment of rs. 50428/-. Where each lead costed us rs.1200/-, but there were no response from just dial team. We still have 4 months to go because its 1 year contract where jd promised us with good leads from mumbai/navi mumbai/thane.

We have asked for pan india campaign and an extension.

My architecture-interior design business named studio designik is being ragistered with justdial. I have paid rs 17, 000 and i am not getting any leads. No messages are being received. Previously i have taken package in 2016 and messages used to come, but in 2019 when i again got a package of rs17000, i have wasted all my money on justdial believing and trusting the justdial business package. I am not getting leads, no messages on my number. I am so much disappointed with it that i want my money back from you. Otherwise i ll go to consumer court complaint. I ll wait only for few days and after that i will surely fire a complaint. I have called justdial many times, tried writing reviews, reaching on e mails but i have not got any respond. Please get back with my money back otherwise i have to seriously fire complaint.