JVVNL — refund/adjustment of amounts wrongly paid to avvnl instead of jvvnl in april 2018

Address:Jaipur, Rajasthan

I reside in Mansarovar, Jaipur. On April 04, 2018, I made following two payments using Mobile App of Axis Bank:
K No. [protected] Rs.3, 598/-
K No. [protected] Rs.3, 764/-
These payments were made using mobile app of Axis Bank. While the amounts were debited from my account, later on, I received SMSes from Axis Bank that these payments were rejected by biller. I believed that the amount will be refunded in my account in a couple of days and again made online payments, (this time thru internet banking) of similar amounts on April 08, 2018.
When the amounts were not refunded to my account for considerable time, I took up the matter with Axis Bank and came to know that by oversight, on April 04, 2018 the payments were made to Ajmer Vidhyut Vitran Nigam Ltd (AVVNL) instead of correct service provider i.e. Jaipur Vidhyut Vitran Nigam Ltd (JVVNL).
The response received from Axis Bank is appended. Please advise whether the amounts have been received and adjusted against June 2018 bills
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May 08, 2018
Lakha ram's response
Jodhpur Vidyut Vitran Nigam Limited [Jdvvnl] — for domestic electrical connections

1 Review
La Lakha ram on May 8, 2018
Mark as Resolved

I for Lakharam Barmer domestic power connection !! Demand is fully deposited, even after 06 months there has been no provision of connection so far so you are requested to solve this problem.
Complaint comments 

Comments

Electricity not working
Sir Mere area main line fault Hai yesterday night thunderstorm Ke Baad se light nahi hai toh please Aap Yahan check Kijiye ki kahan pe line Mein mistake hai. 5 East aarti nagar paal village Jodhpur city circle, boranada bijli ghar, mob. [protected] name ghanshyam bishnoi
Pl. provide me my electricity bill in duplicate for may 2018, my K no is

[protected], thanks, kaushal narayan mutha, email - [protected]@gmail.com
I for Lakharam Barmer domestic power connection !! Demand is fully deposited, even after 06 months there has been no provision of connection so far so you are requested to solve this problem.

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    Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] Phone
    +91 29 1274 2229
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    Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] Address
    New Power House, Industrial Area, Jodhpur, Rajasthan, India - 342003
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