Kalyan Jewellers Complaints & Reviews

I have placed an online order on 23rd of October 2022 and they said it would be delivered on the 30th October 2022 which was delayed to 4th November and again delayed to 13th November, then 30th November. I had to cancel the order as the purpose of my order (wanted to gift it to my husband on a special occasion) was not served.
I've been told that the refund takes 10 to 14 days to be processed. After 14 I still haven't received my...

Well, let me start off by saying that I have shopped at kalyan in kadapa location the experience was nice cool went in & got out in 20 mins a quick check out. Cool right. Based on that experience I decided to exchange it in Nellore ramanthapuram for a different one then I quickly realized that I made a bad decision.
Here's what went wrong, they are talk big no results, we went in it was month old product never opened cause...

I started 2 Dhan Samriddhi scheme in Kalyan Jewellery shop total sum 11000 for 11 months period on December 2021. Now i have completed all my payment and today evening i visited kalyan for purchase of gold. Sales man charge me 22% making charges on gold, when i was ask sales man on December 2021 he told me there is no making charges on this scheme but now they r charging 22% charges what is benifit for scheme holder for advance payment of...

I visited the outlet at Gold Souk Gurgaon and purchased a gold necklace and earrings. I wanted to exchange 40gm of 22 carat gold. The weight and price was tested by the equipment at the store,

We were informed that the impurity in the gold might change upon melting. We understood and agreed to it. After the meltdown the gold was found to have 11% impurity so they adjusted the amount of gold to 35.63gm after the reduction of...

We have booked a scheme- Dhan Samriddhi Scheme in Kalyan jewellers Lokhandwala branch and the scheme is completed by 15th Aug 2022.
After this we visited the branch 4 times and all the times we were disappointed with the type of service. Once we were so frustrated that we were ready to buy gold coins and just wanted to get rid of the Scheme, but then also they denied it inspite of written in terms and conditions of the scheme document.br...

They are not sharing all information about products misbehaving with customers...

I have visited today Kalyan jewellers with my wife for purchase some Jwellery at Ghumar Mandi store Ludhiana on approximate time today 9:15 PM dated 23.10.2022 but surprisingly no one attended us after my repeated request. And there was no rush in the store at that time you can check Camara’s also. If you will check then you found sales person counting is 15-20 and total customers was 3-4 at that time. And I spent 10-15 minutes on ground...

This complaint is regarding employee Kiran from South-Ex.
We were first asked to come anytime in October as our scheme's last payment was in the same month, however upon visit on 16th October, 2022 she denied upfront that she didn't ask the same. Instead of assisting she said - "Aapka itna bada bhi amount nhi hai"... What kind of language is this???? NOT AT ACCEPTABLE.
NEED QUICK ACTION ON THIS....

This complaint is regarding employee Kiran from South-Ex.
We were first asked to come anytime in October as our scheme's last payment was in the same month, however upon visiting today she denied upfront that she didn't ask the same. Instead of assisting she said - "Aapka itna bada bhi amount nhi hai"... What kind of language is this???? NOT AT ACCEPTABLE.
NEED QUICK ACTION ON THIS....

My name is seema .I took dhan samriddhi scheme last year October while i opted for the scheme it was advised kalyan will provide bonus n can purchase gold at zero making charges at 22%, above 22% i will be charged 25% making charges. This month i went to purchase gold, 2 executives from mysore branch advised as per the scheme i am not eligible for 0 making charges and they did not show full gold necklace, said they dont have designs in gold...

I Purchased the bracelet a week ago, When i bought it the employees said the diamond stone don't fell off because it is laser cut you can use it for daily wear. When i wore it, the same day i lost 2 diamond stones, a stone price is Rs.850/stone. I spent Rs.20400 only for the diamond bangle stones. I'm scared to wear i might lose all the diamond stones. Finally i'm not happy with the product. I felt like they cheated the customer....

I bought a gold chain of 110000₹ approx, after purchase I didn't used it for 3 week but soon after when I started using it starts chipping off and scratching neck. I went to Kalyan jewellers but they rejected to replace or exchange it rather they started advising me to get new chain or they can give back gold rate only which was costing me loss of 13000₹ approx for chain which I bought 45 days back, I m really unhappy with service . Not...

I bought a bracelet for my wife from Kalyan Jewellers. It broke within few months and fell on floor in her class, luckily one of the student spotted and returned the bracelet. We went to kalyan and they repaired the product. But it again broke within few months, we went again and this time they promised they will get it throughly checked.

We thought problem had resolved, but the bracelet broke again third time.
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I have bought a gold bangle costing rs. 130000 approx from kalyan jewellers. They have charged rs.42000 making charge. I am not able to understand how can they charge such a high rate. I...

I have purchased from Thalassery branch in[protected]. They have made us pay an amount greater than the invoice amount.
I look forward to get the refund at the earliest....

We have visited kalyan jewelers at vashi, we have waited for around 50 mins. But no one attained us. It's very poor hospitality there...

It was the worst experience ever I had...which is associated with such personality and called them as brand itself. I ordered pair of bangles for my mother and the payment was done through cheque. They were offering some discount in the making charges and it was supposed to be over on 28th march, 2022. On Sunday evening 27th march I got a call from the sales person stating that they have not encashed the cheque and I need to do the payment...

Dear sir
I have invested in dhanlaxmi scheme rs. 15000/- with maturity date 20 June 2022, I visited to your office at jodhpur for purchase of some gold items against my invest amount but as per reply of your sales man he has danied to withdraw this amount because of account status is open but my maturity period has been lapsed yet my account status is open kindly resolve my issue my permit me for withdraw my own fund for purchase for...

I miss my bond copy...

I opted for Kalyan Jewellers Gift voucher as part of our corporate reward program. After submitted the vouchers and ID proof, and paying the remaining amount for the product, they claim that the vouchers are not getting redeemed/activated due to technical glitch.
Now I don’t have the product with me until it’s redeemed.
Very disappointing experience.
Please help check this on priority....