Respected sir,
I, sp babu, kapil chit reference no - fdvt06j - 35.
I started a chit amt 500000 and pay regularly in time. I had lifted the chit in[protected], i submtted all surety forms in the concerned branch dharmavaram. But yesterday 15 / 07 / 2015 all suretys are enquired and taken signatures of suretys. After that i make a call to the branch manager mr venugopal to talk about my chit, how much days taken to given the cheque, after completion of verifying of sureties. Then the branch tolding that, you lift the chit at the time of old branch manager time. You asked to that branch manager only, but i asked to the new manager, you are working in the dharmavaram branch, you need to give answer to my question, then the manager told 2 to 3 months time taken. And then started unused language talk to me. Then i complained to the regional manager. Atlast iam asking to the company i paid all the chit amt in time, but they were saying it will take 2 to 3 months.
Kapil Chit Funds customer support has been notified about the posted complaint.
The problem is i was asked to pay cheque bounce charges which was levied in my chit record wherein i cleared the amount before cheque date issued at their branch office. Hence i have asked them not to charge me but still i was charged and asked to pay.
Why should a customer pay for the companys mistake. I want the total 4000 or 5000 which was charged for cheque bounce or for the collection mistake to be waived off and then contact me for the amount which to be paid for the Kapil chits.
Dear Govt officials please look in to the harassment.
My contact number: [protected]
My Email ID: [protected]@yahoo.co.in