Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Bus frequency are very less during school hours and other time also. Due to which people from these places (Shimoga to Sagar to Jog falls and Sidhapur) are depending on private bus service.
Private bus services are more compared to government bus, government bus service are hardly countable, and private bus stand is very good compared to government bus stand, it's a shame to tell this, we need government bus service frequently.

I, Dr. Muzammil Nawaz would like to bring to your attention that I have waited from 6:00 am to 7:57 am in a Volvo bus just to that the seats weren’t filled. There were other busses going on and on. This is utter nonsense. Please give this some serious thought and get back.

I bought a soft drink, whoose MRP IS 12 RS BUT THE SHOPKEEPER COLLECTING 20 RS at terminal 3 owner name chaluvaraju BC

Today I took a bus (KA 42 F 1999) from bus stand to Jayashree Circle in Bhadravathi. The conducter charged a fare of ₹5 but didn't provide even after asking him. This is not the first time I'm facing it. It's second or third time. I request concerned authorities to look over this and resolve the issue asap and provide ticket for every journey.

Bangalore to shimoga KSRTC Airavat bus getting delayed by 2 hrs and braking down in the mid frequently and this is an issue for single lady passengers. Pls resolve this issue as soon as possible

We booked Casual contract KA37F0260

Dated 18 Mat 23 .. unfortunately tyre got busted & no Stepney, no spares to repair. We all standing on highway with high risk .

Not sure this is pathetic condition of vehicle .driver also helpless .

[protected]

Airavata Bus No F 9052 - Bangalore to Shivamogga - Dep at 11.40 pm
The ceiling is leaking at Seat no. 17 & 12
The Driver cum conducter told me to shift to the seat in the Rear.
If i had to shift to the rear then getting the reservation done is a waste.
Even no leg room after the seats are pushed back.
I called & complained on the helpline number but was told to "Adjust" as nothing can be done now...& They'll rectify it tomorrow.
I asked about my journey now... & Also for a refund so that I could go in another bus ...
But was denied.

KSRTC service seems to be pathetic nowadays.
May God save the commuters.

Journey belgaum to Hubli bus number
KA-25f 3199
Conductor not give change I have gave him 200 rs note 60 rs he had wrote back of ticket and while asking change he’s asking us too go and get change
KSRTC conductors are they looting this way now a days

Men and mom were just saved by his overtaking and rash driving . Used foul language for telling him what driver did bus number - KA 57 F2562. March 15 at 12 noon near k c general hospital

My relatives (Female) was traveling from Basavakalyan to Bidar at 6:30pm in bus (KA 38 F 1044) on 13/03/2023. After reaching humnabad bus station the Driver/conducter of bus asked to look for other bus as there were no much passengers in the bus.

It is very ridiculous. How can you ask passenger to look for other bus at the night time. That too, she is a female passenger.

All family were panic about her as she didn't reached on time.

Please take this situation seriously. Else will reach to higher authority regarding the same.

Dear Team,

Due to Conductor Irresponsibility We missed the Bus from Gudalur Starting point, Whenever i'm calling to Conductor i am not correct response, he only saying the bus tier reason, after that disconnect the call, he will not say correct timing for Starting the point in gudalur Stop and he not answering the call also.

Due to this irresponsibility me and my family waited on the road side.

Conductor Name : Dayanand

Attached the Ticket details, Call history details..

Hi, I am a passenger in f 1072 from somwarpet to bangalore.
My complaint is that we book rajahamsa for comfort level travel but the last seat like37, 38, 39 are not seat adjusted and i have back issue which is troubling me. Which might cause my health upset also. I am writing this complaint as traveling in the bus itself. Because it's something KSRTC should take care of

An AirBat bus from Mysore to Mantralaya is just very bad.
I boarded this bus today from Bangalore.
1. Lots of mosquitoes in the bus
2. Engine makes excessive sound
3. AC either not working or the staff is not switching it ON. This is despite requests from 4 passengers, including me.

Never experienced such horrible journey in KSRTC Airavat service.
Next journey of mine would be in a train or in APSRTC

KSRTC is to provide service to people but few reckless driver/conductor stops and pickup wherever they want as per their comfortable. And I experienced it today.
This KA-09-F-4370 Kuvempu nagar KSRTC bus driver didn’t stop at the Bangalore university gate stop.
when asked he said he will stop only if he gets red signal at that junction.
There is ksrtc stop board at that junction itself.
And he was supposed to go via kumbalgud but he took flyover and this caused some poor guy to get down on the flyover out of nowhere.
Please ensure strict action or give proper instructions to them and abide by the rules.
Ticket has been attached for reference.

We have travelled in city bus on[protected] at night from Manjunath Nagar cross to New bus stand. Conductor gave ticket to old bus stand. I asked reason for the same that time he behaved like rude. We found No safety assurance by department for ladies at night. I request you to take necessary action against conductor. Details mentioned below.
Conductor ID:C508
Hubli city bus
I also attached ticket here.

Dear ksrtc

i am channapatana daily i travel bangalore for my work i have resgestered with monthly pass hear every month so many people facing problem of pass issuing officer hear in board they mentioned pass issuing time morning 7am to 1pm and 2pm to 4pm we are working peopels we need to go back to our work on time its not like government job here your ksrtc worker not comming on time waiting from 1hr for pass why they hell mentioned pass issuing time 7am to 1am i[censored] cant able to manage the time we will go by private busses every month same problem change the pass issuing time i[censored] not capable to give service on time

Today i was travelling to MALLESHWARAM a ksrtc bus driver came and hit the standing in the traffic car near goraguntepalya metro station at 3:28pm. He was talking very rudely with us though it was his fault. The Bus licence no is KA 01 F 9287. This is an offensive act of negligible driving under section 279 of the indian penal code 1860.I would request you to enquiry this incident as early as possible.

Sir/Madam,

I stay at Hosur and study in Dairy circle. I availed for student pass in KSRTC and however I feel it is of no use. Conductors of KSRTC are not really fond of pass holding students. My classes end at 4 and it takes more than 1.5 hours to travel back. There is only one bus available for every 30 minutes. However even those buses does not stop at my stage even after waving our hands. They do not even slow down the bus. If the buses are not going to stop at the stages then what is the purpose of issuing passes. Everyday just because they do not stop the bus, I have to wait for another hour to take a bus. I request you to kindly inform the buses to stop out of courtesy at least after people waving their hands.

You need to increase the speed of Volvo Buses to 90 kms as the current speed of 80 KMPH is too less and quite boring as it takes too much time, Many co passengers during my travel from Chennai to Bangalore or Bangalore Pune have mentioned this which many a time they chose a private bus of repute over KSRTC. Many videos of recent Dream class Utsav on Youtube - Bangalore Hyderabad have expressed this. Even your own driver complains of the low speeds. Trust you will take this up immediately!

I am a single lady travelling from bengaluru to manipal bus And journey
details provided
" KSRTC Bus PNR: J92339231, DOJ: 05-Mar-2023 21:30, 2102BNGUDP, Bus No : F 3507, Crew Mobile No: [protected]. Happy Journey. From MKSRTC"
Initially I faced problem with placing My travelling Bag the conductor was so rude he didn't even guide me to keep where later on the passenger next to ME argued with conductor for the same and atlast he allowed to keep my baggage
The second thing was the seat handle was not IN good state it was broken to be slippery And the route I was travelling was charmadi ghat hence ghat section it was very slippery to me and skipped many times I asked the conductor to change the seating with one vacant seat but he told he need to sleep in that seat and refused
I don't know we pay a big amount for travelling in ksrtc and their is so many issues with seating arrangement and the person conductor is like I am not related to any thing happening inside bus he needs to sleep well very bad experience with KSRTC