Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear sir, am just sharing this complaint on behalf of 400-500 people who are daily travel between 7AM - 8.30AM. Insufficient buses between the mentioned time from Malavalli to Mysore. People from the rural areas are traveling for their schools, colleges and for their jobs as well. The buses which reaches kirgavalu is already been fully loaded and the people from kirgavalu are not able to get inside the door itself. This kind of hectic travel makes the people to feel very much uncomfortable for traveling. Also this impacts their daily life and helath as well. Request you to take an action on this immediately and resolve this issue at the earliest.
If something goes wrong people will react violently later. Also request some senior persons to analyse the how many bus passes been issued in that perticular route and how people are travelling and also the ground reality. Also should analyse the ratio of the buses for the perticular time. It's better to arrange the 5-6 buses starting point from kirgavalu and also from Bannuru perticulaly on the peak time. Hoping positively for the action plan at the earliest.

Hi I tried to book a ticket on 25th Dec 2022, for a journey between Hospet to Bangalore. Though amount got debited but ticket did not get confirmed… had a tough time at bus stop with conductor.
Ob number: OB53174465
Email I’d : [protected]@gmail.com

Let me know if more details required

I am travelling from udupi to mysore in bus number KA.19.F.3531, where only a conductor is present in this bus, he drives the bus and also issues ticket on the way where ever he is willing to stop s the vehicle like a city bus, and night time the light in the bus was not turned off till 12am, couldnt sleep due to lights. The seats were full but still this person was taking peoples in standing. The conductor asking in middle of the night weather the ticket is reserved or not even though he has checked the tickets while boarding, i dont know how ksrtc is allowing only one person to issue tickets and to drive the bus for 400 kms journy, i request ksrtc to take a look at this matter as this is playing with passengers safety and life.

I am Bhasha Saraswathi Kana, i have tried to book a ticket from Uppinangady to Bengaluru on 20th November 2022 and 11th December 2022.
Both the time i paid through Paytm, the amount got deducted from my account but ticket was not booked. Soon i got an Email from KSRTC with a
OB ref: OB[protected]th Nov)
OB ref: OB[protected]th Dec) respectively.
I have mailed to [protected]@ksrtc.org many times and i have not recieved any response. Then i called [protected] twice and the customer care agent told me that she will raise a complaint . Upto today i havent recieved any update and no refund has been given. I have lost ₹512 two times, i.e ₹1024 .
I want my money to be refunded as soon as possible.
Email: [protected]@gmail.com
Thank You

I had booked a package tour to Tirupati with KSRTC on 01st October 2022 and the trip was scheduled for 09th October 2022.
I had booked another ticket to Tirupati through another travel agent scheduled for 09th October 2022.
So I immediately tried to cancel the ticket booked via KSRTC 02nd & 04th Oct but couldn't cancel because I got an error on their portal. So I sent an email to their email ID '
KSTDC Support ' asking to cancel the ticket. I had sent multiple chasers but they did not cancel the ticket. Instead they responded stating " As Per Guidelines imposed from Tirupati Tirumala Package Tour there will be no cancellations or any modifications allowed before 07 days of departure. "
Which means I can cancel the ticket any day between 2nd Oct and 9th Oct.
IN spite of repeated chasers, they have not refunded the amount. they had called me 2 to 3 times stating we will get back to you. but after that they have stopped calling me, responding to my call and emails.
Kindly request you to raise a complaint against them and help me get the refund for the ticket.
PNR - [protected] . Date of journey : 09th Oct 2022
Bangalore to Tirupati to Bangalore.

Regards
Deepak
[protected]

ಮಾನ್ಯರೇ
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ದಯಮಾಡಿ ನ್ಯಾಯವನ್ನು ಕೊಡಿಸಬೇಕೆಂದು ತಮ್ಮಲ್ಲಿ ವಿನಯದಿಂದ ಪ್ರಾರ್ಥಿಸುತ್ತà...⇄

I took red colour ksrtc bus from NARSAPURA, KOLAR at 10:50 AM 19 DECEMBER 2022 Towards TIN FACTORY an arrived at TIN FACTORY at 11:52 AM.
Because of I have no Rs53 change for ticket but I give Rs 103 to the conductor after that on my stop(TIN FACTORY) I asked to him for remaining Rs50 so he took my ticket, crop it and gave me Rs50 return without ticket. I got off from I forgot to take my laptop bag. Now I have nothing to find it. I went Kolar bus terminal and told them all the things they give me some numbers of buses though departed from Kolar in between 9:45 to 10:20 - KA1854, KA1751, KA2796 KA1824 KA4488 KA1792 KA1749 KA1432.
I am now helpless 😭. Please help me to find my laptop bag with laptop, clothes and steel water bottle. Please return it to me.
Rohit Kumar ph-[protected]

Dear Sir/Ma'am,

There are no KSRTC busses from Anekal Town to Hosur between 7.00am to 8.00am, problem is from last 2 months before that we use to have many busses..

Please look into it and solve it soon

Jagan.R
Student

Respected sir,
Myself Rakesh Vishwaroop who works as assistant professor at GMIT college davanagere. Daily I travel from ranebennur through non stop buses. But in the evening very less number of buses are available and they are almost taking more than 85 passengers who can't even able to stand in the bus. In the afternoon buses will go without passengers. Please do take care of this point and allot more buses in the evening session to take care of passenger's safe journey

Hassan to Bangalore
The bus was supposed to arrive and departure Hassan at 12.55pm.. but arrived at 1.20pm and departed at 1.33pm..
Bus number KA 18 F 967
Let me know what is the action taken..
100% times the busses are late..
If it so confirmed about delays, kindly update the best possible timings or take proper for such irresponsible delays or don't promote to use public transport when you can't keep up your services..

Sir i had booked ticket from high court booking counter for travel from karkala to bangalore on 16th december 2022. As i had booked ticket here in bangalore the printed ticket was with me and the passenger who was supposed to travel was from karkala. The passenger had received reminder massage to his mobile number, he had valid id proof and i had sent the photo of the ticket. While boarding the bus the passanger was not permitted to travel and asked for fresh alotment of seat by paying the ticket fair. After booking a ticket and having all the documents it is not justifiable to realot the seat and impose ticket cost. I was also ready to produce the bus ticket in bangalore. I need refund of the amount of 650. I have the unused ticket and the fresh ticket. I want refund.

Hi., I was traveling from Chintamani to Bangalore at 4pm the KSRTC bus number KA 40 F 1521 boarded has Bangalore, when the started to move the TC and bus driver changed the destination decision only up to H cross that we unaware then started moved 4kms the conductor said this bus it won't go Bangalore.
I asked the conductor please atleast upto the next stop but he didn't do that and left in middle of the road for me as I'm a physical handicapped person last month I have done both legs operations then I struggled a lot to reach my destination. It's very disappointed service from KSRTC and the driver behavior is very rude pulling me to the down then talking my personal outsource.
Kindly requesting to give good service and proper behavior with public
Please do the needful
Thank you

Regards
Naresh

Bidar city buses are being delayed for hours for no reason, , many students and office employees and facing lot of time delays for reaching in time because of bus delays, , students are not able to reach to college in time, , city buses are not available in time students wait for hours waiting for the bus, , bises are not available after 5pm, drivers and conductors do not follow proper timings they come whenever they want and timepass in bus stand while passenger wait for bus to start moving, , this is a serious issue to be considered, all the drivers and Conductors need to follow correct timings and need to be regulated I hope this issue will be resolved.

I losted my pass on 14/12/2022
On the Bus 266, my pass route from seegalli to vvpuram post, Mysore
Please Help me to get a duplicate pass.,
What should I do for further it's hard to travel from our village .. So any Ksrtc officers help on this quiery [protected]

Gadag ksrtc new and old bustands are not maintaing cleanliness and manager of station are not responding

My spouse was traveling from kulageri to Bagalkot on 12.12.2022 at, 7;20pm to 7:30pm. Bus was broke down and every passengers were suggested to get down at Kerur.
Then after some time Another bus came and suggested to get in KA 28 F2235. At 7:30pm from Kerur to gaddanakeri cross.
Here my daughter (6years) and mother (60) were getting in the bus, during that just one leg was kept on footware and conductor suddenly given viscel to driver to move the bus.
Here is the situation, where accident could happen 100% . By ignorance of conductor saying that others can come another bus sitting in his seat, instead of standing near door and stop to passanger as per his wish.
He he created hazards to passengers with their life which is non ignorable.
He must go to bihind the jail. Both conductor and driver too because withought seeing in the morror and ensure there is no one near to the door driver should not move the bus.
So both driver and conductor should punish hardly for playing with customer life.
Picture was taken at Gaddanakeri cross.

Men sitting in ladies seat in ksrtc bus number KA-13 F-2101. Men weren't vacating seats to ladies despite being requested and we were made to stand all along . Bus conductor also didn't help .

Kindly look into matter as soon as possible and take stringent actions against rulebreakers.

In ksrtc Anekal depot Chagerman Aruna reddy missing using washing amount 32000 every month Sanction..there is 3 washing people is working depot but charger man giving every month 6 or 7 thousand 7000×3=21000 every month remaining 11, 000 thousand missing using every month this is pass 3 year like this only going missing using washing amount every month... secretly come and check when when amount Sanction ask washing labour's how amount giving every month...

I had booked a bus from Mangalore to Raichur on 6/12/2022. It was supposed to reach Raichur at 6am on 7/12/2022 according to the bus timings displayed on the website. But the bus reached the destination at 8:30, a whole two and half hours late. It was an inconvenience for me as I had planned my day ahead based on the timings.

Ksrtc adhikaarigala gamanakke ninne date 5.12.2022.sumaru 4gantege ಹರಿಹರ ಘಟಕ ವಾಹನ ಸಂಖ್ಯೆka09f3219 ದಲ್ಲಿ prayanisutiddaga shimoga nagarada meenakshi bhavanada bali car ge accident aagiruttade accident aada nirvahakaru bere vahanadalli hogi yendu helutare adarante swalpa jana aa rutalli bandanta puuturu vibhagada vahan ಸಂಖೆ ka21f0056... hodvi accident aada vahanadalli ticket togondidivi anta heludrunu ticket torisudrunu aa ticket ee vahanadalli nediyodilla bere ticket togoli illidre nam vahandinda kelegiliri anta heli avamanisiruttare keligilisalu praytnisiruttare nildanavallada jagadalli kelagilisalu pryatnisirutare ee ritiyage mahila prayanikarannu ee ritiyagi nadedukondiruvudu sariye?adarante sadari putturu vahanadlli saha ticket padedukondiruttene chilrenu kottilla akasmat nanna bali duddu illade iddidre nanage marga madhya iliyabekagtittu adrinda nanagada reeti bere yav mahila prayanikarigu agbardu adke ee bagge sukta tanikhe nedesi nanage nyaya kodisbeku illavadalli kanunu horata madbekagutte