Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Hello Sir/Madam,

I have cancelled a KSRTC ticket with PNR Number: J89710670 on 04th of October, 2022. The payment for the ticket has been done through Google Pay and I have not received the refund of Rs.1600/- yet. It has been 12 working days/ 16 days since the cancellation of the ticket and I did send emails to the [protected]@ksrtc.org and never received any response. I called both the helpline numbers and no one picked up the call. Nowhere there is an option to know the status of the refund.

The OB reference number of the transaction is OB51371514.
Email ID: [protected]@gmail.com
Date of Cancellation: 04th October, 2022

Still looking for a refund and a response.

Regards,
Siddardha Hejeebu

Its been 20 days since i given DL Test and submitted my 2 wheeler DL smart card but still it is in pending state.

Called KR Puram RTO(KA53) 3-4 times, but still in same state.

My Application number is : [protected].

Attached the screenshot of the current status.

I have paid through my phonepe, but status is paid.But in ksrtc it is showing failure, please help me immediately.

As I mentioned many of the buses will not go to tumkur bus stop especially in morning as many of passengers will feel difficult to travel and we need to wait for so long

Frequency of buses displayed in Challakere bus station are not same as the buses available to Bangalore (via Tumkur) in the morning time.

Most of Tumkur going passenger need to wait for long time and there specific details which buses will go to Tumkur except the 8:15 kgf bus.

All other buses are skip the Bangalore.

KSRTC ಯು ವಿದ್ಯಾರ್ಥಿಗಳಿಗಾಗಿಯೇ ಕೆಲವು ಬಸ್ಸುಗಳನ್ನು ಓಡಿಸುತ್ತಿರುವುದು ಸರಿಯಷ್ಟೆ.
ಈ ಬಸ್ಸುಗಳನ್ನು ಭಾನುವಾರ ಮತ್ತು ರಜಾ ದಿನಗಳಂದು ಓಡಿಸುವುದರಿಂದ ಕ ರಾ ರ ಸಾರಿಗೆ
ನಿಗಮಕ್ಕೆ ಬಹಳ ನಷ್ಟವಾಗುತ್ತದೆ. ದಯಮಾಡಿ
ಭಾನುವಾರ ಮತ್ತು ರಜಾ ದಿನಗಳಂದು ವಿದ್ಯಾರ್ಥಿಗಳಿಗಾಗಿಯೇ ಓಡಿಸುವ ಬಸ್ಸುಗಳ ಸಂಚಾರವನ್ನು ಸ್ಥಗಿತಗೊಳಿಸುವ ಮೂಲಕ
ಸಾರಿಗೆ ನಿಗಮಕ್ಕಾಗುವ ನಷ್ಟವನ್ನು ತಪ್ಪಿಸಬೇಕೆಂದು ಪ್ರಾರ್ಥನೆ.
ಇಂತಿ ತಮ್ಮ ವಿಶ್ವಾಸಿ
ಸಿ ಪುಟ್ಟಯ್ಯ ಹಂದನಕೆರೆ 572119
ಚಿ ನಾ ಹಳ್ಳಿ ತಾಲೂಕು ತುಮಕೂರು ಜಿಲ್ಲೆ.

Respected Sir,
ಹಂದನಕೆರೆಯು ತುಮಕೂರು ಜಿಲ್ಲೆಯ ಗಡಿ ಭಾಗದ ದೊಡ್ಡ ಹೋಬಳಿ ಕೇಂದ್ರ. ಮತ್ತು ಸುತ್ತಲ 10-15 ಹಳ್ಳಿಗಳ ಕೇಂದ್ರವು ಹೌದು.ಬಸ್ ಸೌಲಭ್ಯ ಬಹಳ ಕಡಿಮೆ. ಹಂದನಕೆರೆ ಮಾರ್ಗ ತುಮಕೂರು ಮತ್ತು ಬೆಂಗಳೂರು ಕಡೆಗೆ ಬೆಳಗಿನ 7.30ರ ನಂತರ ರಾತ್ರಿ 10.40ರ ವರೆಗೂ ಬಸ್ಸುಗಳಿಲ್ಲ.ಈ ಮೊದಲು ಬೆಳಿಗ್ಗೆ 6, 9 ಮತ್ತು 12-30ಕ್ಕೆ ಬೆಂಗಳೂರಿಗೆ ಹಂದನಕೆರೆ ಮಾರ್ಗವಾಗಿ ಬಸ್ಸುಗಳಿದ್ದವು. ಈಗ ಬಸ್ಸುಗಳಿಲ್ಲದಿರುವುದರಿಂದ ಪ್ರಯಾಣಿಕರ ಬವಣೆ ಹೇಳತೀರದು. ಹೊಸದುರ್ಗದಿಂದ ಬೆಂಗಳೂರಿಗೆ ಹುಳಿಯಾರು ಮಾರ್ಗ ಸಾಕಷ್ಟು ಬಸ್ಸುಗಳಿದ್ದು, ಕೆಲವೊಮ್ಮೆ 10 ನಿಮಿಷಗಳ ಅವಧಿಯಲ್ಲಿ 2-3 ಬಸ್ಸುಗಳು ಸಂಚರಿಸುತ್ತವೆ. ಬಯಲು ಸೀಮೆಯ ವೈಕುಂಠವೆಂದೇ ಪ್ರಸಿದ್ಧವಾಗಿರುವ
ಶ್ರೀಗವಿರಂಗನಾಥ ಕ್ಷೇತ್ರಕ್ಕೂ ಬಸ್ ಸೌಲಭ್ಯ ಹೆಚ್ಚಿಸಬೇಕಿದೆ.
1. ಕ ರಾ ರ ಸಾ ನಿಗಮದ ತುರುವೇಕೆರೆ ಡಿಪೋದವರು ಓಡಿಸುತ್ತಿರುವ ಹೊಸದುರ್ಗ -ಬೆಂಗಳೂರು ಬಸ್ಸನ್ನು ಗವಿರಂಗನಾಥ ಕ್ಷೇತ್ರ, ಹಂದನಕೆರೆ, ಚಿ ನಾ ಹಳ್ಳಿ ಮಾರ್ಗವಾಗಿಯೂ ಓಡಿಸಬೇಕೆಂದು ಈ ಬಸ್ಸು ಹೊಸದುರ್ಗವನ್ನು ಬೆಳಿಗ್ಗೆ 10 ಗಂಟೆಗೆ ಬಿಡುತ್ತದೆ.
2. ತುರುವೇಕೆರೆ ಡಿಪೋದವರು ಓಡಿಸುತ್ತಿರುವ
ಬೆಂಗಳೂರು -ಹೊಸದುರ್ಗ -ದಾವಣಗೆರೆ ಬಸ್ಸನ್ನು ಚಿ ನಾ ಹಳ್ಳಿ, ಹಂದನಕೆರೆ, ಶ್ರೀ ಗವಿರಂಗನಾಥಕ್ಷೇತ್ರ, ಹೊಳಲ್ಕೆರೆ ಮಾರ್ಗವಾಗಿ ಓಡಿಸಬೇಕೆಂದು ಈ ಬಸ್ಸು ಚಿ ನಾ ಹಳ್ಳಿಯನ್ನು ಸಂಜೆ 4 ಗಂಟೆಗೆ ಬಿಡುತ್ತದೆ. ಈ ಬಸ್ಸುಗಳನ್ನು ಹಂದನಕೆರೆ ಮತ್ತು ಗವಿರಂಗನಾಥಕ್ಷೇತ್ರ ಮಾರ್ಗ ಓಡಿಸುವುದರಿಂದ ಪ್ರಯಾಣದ ದೂರ ಮತ್ತು ದರದಲ್ಲಿ ಯಾವುದೇ ಹೆಚ್ಚಳವಾಗುವುದಿಲ್ಲ.ಮತ್ತು ಹುಳಿಯಾರು ಮಾರ್ಗದಲ್ಲಿ ಸಾಕಷ್ಟು ಬಸ್ಸುಗಳು ಸಂಚರಿಸುವುದರಿಂದ ಆ ಭಾಗದ ಪ್ರಯಾಣಿಕರಿಗೂ
ತೊಂದರೆಯಾಗುವುದಿಲ್ಲ.
3. ಹೊಸದುರ್ಗ ಡಿಪೋದವರು ಓಡಿಸುತ್ತಿರುವ ಹೊಸದುರ್ಗ - ಬೆಂಗಳೂರು ಬಸ್ ಒಂದನ್ನು ಹಂದನಕೆರೆ, ಚಿ ನಾ ಹಳ್ಳಿ, ತುಮಕೂರು ಮಾರ್ಗವಾಗಿಯೂ ಓಡಿಸಬೇಕೆಂದು ಈ ಬಸ್ಸು ಹೊಸದುರ್ಗವನ್ನು ಬೆಳಿಗ್ಗೆ 7.30ಕ್ಕೆ ಬಿಡುವಂತಿರಲಿ.
4. ಹೊಸದುರ್ಗ ಡಿಪೋದವರು ಓಡಿಸುತ್ತಿರುವ
ಶಿವಮೊಗ್ಗ - ಹೊಸದುರ್ಗ - ಬೆಂಗಳೂರು ಬಸ್ಸನ್ನು ಹುಳಿಯಾರು ಮಾರ್ಗದ ಬದಲಾಗಿ ಗವಿರಂಗನಾಥಕ್ಷೇತ್ರ, ಹಂದನಕೆರೆ, ಚಿ ನಾ ಹಳ್ಳಿ
ಮಾರ್ಗವಾಗಿ ಓಡಿಸಬೇಕೆಂದೂ,
5. ತುಮಕೂರು ಡಿಪೋದವರು ಒಂದು ಬಸ್ಸನ್ನು
ತುಮಕೂರು -ಚಿ ನಾ ಹಳ್ಳಿ - ಧರ್ಮಸ್ಥಳ
ಚೇಳೂರು, ಹೊಸಕೆರೆ, ಹಂದನಕೆರೆ, (ಮಾಡಾಳು, ಕಣಕಟ್ಟೆ, ) ಸಿಂಗಟಗೆರೆ, ಕಡೂರು, ಚಿಕ್ಕಮಗಳೂರು ಮಾರ್ಗವಾಗಿ ಓಡಿಸಲು ಕ್ರಮ ಕೈಗೊಳ್ಳ ಬೇಕೆಂದು ಪ್ರಾರ್ಥನೆ.

ಇಂತಿ ತಮ್ಮ ವಿದೇಯ
ಪುಟ್ಟಯ್ಯ ಸಿ ಹಂದನಕೆರೆ.
ಚಿಕ್ಕನಾಯಕನಹಳ್ಳಿ ತಾಲೂಕು
ತುಮಕೂರು ಜಿಲ್ಲೆ 572119

I tried booking ticket in ksrtc.in from bangalore to shimoga i was taken through online phonepay where 956 was deducted for 2 seats but seat is not booked. I dint receive an confirmation/failure message on booking but money was deducted. To check on this, i called the customer care, took the number from ksrtc portal. i was kept waiting for more than 10min in the call to be answered by any customer care executive but my call was not taken by anyone in customer care. i could not find any way to reach out to ksrtc to get my money refunded. I want my money refunded.

And I am also reported on ksrtc mail

OB reference number of failure booking is OB51793852

Conductor had been confused and taken more money once I got ticket o asked extra money back and he had argued and not given back the same thing had happen with the same conductor more than twice hence rising compliant and he is also a driver rude bus driving

Sir, I am Hareesh, travelling in ur Airavat 'Club class ' bus from Ballari to Bangalore on 15/10/22 @ 16:04 hrs...my seat number is 44.(PNR J90026236, journey code 1603BLRBNG)In the time of Online booking it shows just before last row, but in the bus it is in last row..like local bus.I already book ticket one day before..but now conductor given ticket to my front row passengers .why u r thinking about public, we r too foolish.As a public i requesting u i need your help & proper solution.this situation will not happened again to others.

Sir iam Tufailahmed iam traveling from Bagalkot to mudhol.bus number KA29 F 1386.issue is that iam paid the ticket fair 70 rupees..and conduter not given any ticket to me ..after such minutes i ask about ticket..then he given me ticket..but after Half an hour..he again come and told me you can't paid any money...give money..fast..and started misbehaving to me .i clearly told i already paid ..but He use nonsense words..just i request you to take strict action against this conduter...Tim of travel 1.35..to 3.30pm

The buses along the kelgeri road or anjaneya road are very low in number so they get delayed.It is becoming very difficult to wait daily for half an hour or may be one hour for a bus to come. Kindly please take a note of this and launch some more buses along the kelgeri road or anjaneya nagar.
Thank-you

Sirsi-belaganvi or sagar-belaganvi route Express busses route through haliyal yellapura being main stops timing: from haliyal: 4 30 have been coming too late like half an hour sometimes 45 min late which causing late for us passengers and many o[censored]s have to connect another buses from yellapura too because of this being late we are missing our other sides reaching home too late so the request is buses should be on time so we passengers shouldn't suffer

Sir, The driver of the KSRTC bus No KA19 F3455 which was heading from Mangalore KSRTC bus stand towards Kapikad-Kuntikan junction at around 8.05PM on 12 Oct 2022 was driving very carelessly and I have seen him abusing other vehicle drivers along the route. I was riding my bike and got close to the driver side and asked him to drive slowly as there was many other 2 wheelers riding their kids along. The driver in turn was abusing me and was almost hit me.
These kind of drivers are not reliable to drive on roads as they risk others life.
Requesting you to kindly enquire and take appropriate action against the driver so as to make the roads a bit more safer.

I had booked tickets from CHIKKAMAGALURU to bangalore through the website and it had immediately taken the booking amount and sent a e ticket on my mail with OB number OB51661393, but didn't recieve the m-ticket, and I had to pay again for the tickets and then could travel back to Bangalore. Till now I have not recieved my refund of that ticket booked of Rs 1276

Sir,
I reserved a ticket( Karnataka rtc, Awatar club class) from Bangalore shanti nagar to kozhikode on 29/09/22 ticket rate 1260/- when checked my OB reference number, the status is failure. but the money debited from my account . I can't the refund yet. Please resolve the problem .

Sir, I am regular commuter between these two cities & travel mostly by Non-stop Saarige buses. But, now the new bypass route connecting Bidadi to Channapatna is opened for public & vice versa. While trvelling from Bengaluru to Mysore in Non-stop bus, It takes the above said route. But, while coming from Mysore to BEngaluru in Non-stop bus, its not using bypass route. Why? Kindly clarify as we travel to reach destination early. But, drivers avoid bypass & go to channapatna to have break which consumes almost 30 mins. Kindly clarify as many co-passengers are disturbed by this.

Ka14 f0080 was doing rash driving.
It was a just miss to my family from that bus.
When we stopped bus, the bus driver misbehaved and was rude with ladies also.

So we went till tiptur bus stand and asked for clarification but there was no response. They answers that ksrtc busses don't have air horn.. I don't know logic of air horn ...

They bus was about 75 to 85 kmph on the road which is under construction (one way due to construction)

There was proper response from any officials.

I would like to know what actions are taken against such drivers

Hi,

I was traveling from Jalahalli cross (Bangalore) to Tumkur and took a KSRTC (KA 14 - F0019) Normal Bus which is Shivamogga division. Got the bus at night 11.32 PM on Oct 7th in Jalahalli cross and reached Tumkur @ 1.15AM at midnight, the bus supposed to go to Tumkur bus stand but Driver asked me to get down in Tumkur town hall. I asked sir please drop me in bus stand because I have a luggage, he said that no we won't go to bus stand, then I clearly told that I took a ticket to Tumkur bus stand not in mid way of the road, conducter was sleeping and driver was arguing with me and told me that we never go to Tumkur Bus stand, he was behaving very badly infront of passangers and he told that if you want to get down, get down other wise go and die and behaved very rudely with me, and he was moving the bus without stopping, I was about fell down under the bus tyre unfortunately God has saved me, I fell down on the road while getting down, he left me in mid of the way he went towards Shivamogga.

Also, I have informed to Tumkur dipo person who is taking a entry of all the buses. He also told me that this bus (KA 14-F0019) should give a stop in Tumkur bus stand and he noted bus number seperately. Do not know what action he will take.

Is this the humanity of the driver that to at night @ 1 o clock?

Is this the right way to behave with the passengers?

Who is the responsible for this?

Also, Driver is behaving as if he is the owner of the bus, I would request KSRTC MD please take a quick action against driver and conducter.

Attached is the Bus ticket and bus photo

Please let me know what action do KSRTC take...

I am still shocking to come out of this because I was about fell down under the bus tyre unfortunately God has saved me. Please think that every one has has their own family and safety is the first priority to all o[censored]s because of one person we loose our life.

Also, please reach out to me incase if you need anything required on this

Thanks and Regards.

Manjunatha AR
Ph [protected].

I have booked ticket from Bangalore to Kalpetta on 24 th October. Amount has been deducted from my account but no PNR number given. I haven't received the confirmation on email or mobile number. This is not the first time it's happening with Ksrtc. Kindly resolve.