Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Hello KSRTC,

My name is Sha, by professional an advocate, I would like to bring up to your notice that, I was traveling from Magalore to Bengalore on dated:25/12/2023, the incident took place at while about approaching the Charmadi ghat hair pin arround 5-02 pm, the bus number KA13-F-2314, the driver of the said number was driving the bus very rashly approached from the back and overtook me at the hairpin blocking my way on the path, however I managed to drove my car off the road safe guarding the further damages.

It is further bring your notice that, the bus driver continued with RASH driving overtaking other sedan cars and also a KSRTC bus, the said bus and driver "name unknown" stopped soon after the incident though the driver was in hurry to escape from the circumstances, however an another car driver also joined since he had also was chocked by way while overtaking the car.

While arguing with the said bus driver, conductor also joined for unnecessary arguments rater calm down the situations.

Sir, it's my humble request that call the driver and conductor of the said bus and make them clear how to drive buses in Ghats sections in safe and economically, and how to behave with an advocate when other traveller's also complained about his RASH AND NEGLIGENCE DRIVING.

Thank you

PNR number J97998939. Date of journey 21/12/2023. Bus number F 9135. Driver name - Mahesh. Journey from Bangalore to Virajpete (Kodagu). My husband and I got down to use the washroom in Mysore bus stand. It took us 5 to 7 minutes and when we came out the bus had left us and gone. We ran behind the bus and he did not stop and we had to call him. He stopped way outside the bus stand and started yelling us saying that we had to take his permission to use the washroom. Absolutely Ill mannered and no decency to talk. We had 4 bags in the bus. Please action. His phone number is [protected].

KA18--0964 Sakaleshpura Depo Bus

Above Mentioned Bus Conductor Give a stop in Big Signal and inform to me and my family Get down in signal only, I have request to Stop the Bus in Next Stop but he is Refused my request and infornt of other Passengers he behavioured very Rudely and Qurelled like his Own Bus, this is Govt Bus and Services from Govt to Passenger.

Kindly Enroll and Concern My Complaint on regarding mention Bus Conductor. It will help for all for All passengers.

Hello sir
Ksrtc travel card use cheyuna aalanu njn, daily enk 4 bus travel und, 3 busil card accept cheyum city shuttle, electric bus oke anu, november December 2023 masam, ee parayuna busil onu card accept cheyunila, machine complaint, conductornu card kittiyila, ingane anu reasons, avarde busil athayath electric busil card recharge cheyan pattila enoke anu parayunath, 500 or 1000 amountinu recharge cheithu vachekuna njngal oke ee card enthu cheyanam, kure thavana ayath kond anu complaint option nokkiyath, ithinu oru solution undakum enu vishvasikunu, thank u

Hello team

I tried to book a ticket on 3 of December 2023

I tried multiple times at final try amount got deducedt from account but ticket not booked kindly please do help me for the refund ASAP as it will be helpful .. kindly refer the screenshots below attached for utr number and account debit details for more info

Booking phone number is [protected]

Booking from DAVANAGERE to Bangalore

I am writing to file a formal complaint regarding a recent experience I had while utilizing KSRTC bus service. On Nov 27 at approximately 7:30 from Doddaballapura to kolar bus, I boarded [KA40 F1420] intending to disembark at Surya malleshwara arch near kolar, and their is a ksrtc bus stop board also is their... However, to my disappointment, the bus did not make the scheduled stop at this location.
This thing inconvenienced me significantly as 5km from the vemgal. And their is no proper Auto service also.
I value your service and have been a regular passenger, but this incident has left me dissatisfied and inconvenienced. I kindly request that you investigate this matter and take appropriate measures to ensure that the designated stops are adhered to, providing passengers with the service they expect and rely on.
I would appreciate a prompt response regarding the actions taken to rectify this situation and prevent such occurrences in the future. Please do not hesitate to contact me at +9 1 [protected] if further clarification or information is required regarding this issue.
I trust that you will address this matter promptly and take necessary steps to prevent a recurrence.

Thank you for your attention to this concern.
Sincerely
Nandeeshwar
Ph:[protected]
Email: [protected]@gmail.com

Friday morning[protected] morning 9:38 AM in mandya driver had bad words on me and also he is stop the bus not in bus stop he stop thr bus in somewhere else and also he abuse in word word's literally beating me he is public servant actually he not to do like that i hope you take seriously action regarding this thank you vehicle number ;: KA 11F -0515
No:265626
24/11/23 09:39;48 ticket issue date and time Mandya depo

As per the subject, I want to register a complaint regarding buses plying from Chikmagalur to Hassan doesn't give stop at HAGARE. Today bus number KA18 F 751 which left Chikmagalur at 8.30 has not given stop to Hagare. And one more Bangalore bus which was mentioned to go via fly over says they won't stop at Belur bus stand and go via by pass.

I am a working woman and I was forced to travel from auto alone as it was late for office which is not safe. If any untoward incident happened with me then who will be responsible.

This is the usual way the KSRTC BUS DRIVERS AND CONDUCTORS DO WHICH SHOULD BE RESOLVED.

Money has been deducted from my account but dint get any confirmation messages or mails.

Money has been deducted from my account but dint get any ticket confirmation message or mail

The driver of the bus was driving rashly and in moving he came to hit me and after I went to bus stand to do complaints against him but there he bet me so here by I request head of department to take action against him
The bus number is kA27F0789. And I have uploaded bus driver photo

I was traveling from mysore to Shivmogga

KSRTC Bus PNR: T97184452, DOJ: 11-Nov-2023 16:30, 1630MYSCKD, Bus No : F 1090, Crew Mobile No: [protected]. Happy Journey. From MKSRTC

While booking in KSRTC website it was showing the 1 stop in between and mysore and 42 reserve tickets and arriving at Shimogga at 22.30pm, But the bus was stopping in all the bus station and allowing to travel all the un reserved passengers, by 9.51 bus is pasing ಕಡೂರು station.

I have boarded a bus KA 25 F 3149 from Hubli to Belagavi non-stop. The driver seems driving rash. He is shifting between the lanes suddenly from lane 1 to lane 3 and vice versa. The bus is also overspeeding.

Why ther is no proper evening busses from yellapur to dandeli on 5th nov 2023 buss from sirsi to dandeli got cancelled and the last bus fro yallapura to halyal bus was over loaded ther e were more the 150 people in the bus some could not catch the bus due to people could not stepp in to the bus. Even I couldn't catch the bus, and very less bus from yellapur to dandeli
We need evening buss @7 pm from yallapura to dandeli every day please start the bus server which we are in need

Failed Transaction but money is debited from my Account
I am G s jeevan.I booked ticket from raichur to kumta on 09/11/2023 to the date of 14/11/2023. Money has been debited from my account but Ticket has not been booked. My OB refernce Number is : OB59939327Please do the needful to refund my money. I mailed twice to [protected]@ksrtc.org. But i did not get any response.
Please help me to get my refund amount as soon as possible to my account.

Sir 6 th November 2023 at 8.0 clock I came from metagalli(mysore)with KA 09 F 5031 mysore city bus...before 3 buses are not stopped bus in that bus stop...this bus also stopped behind ...I ran and asked the driver y r u people not stopping the bus exact bus stop...for that question they behaved like rowdies...so take action against him..they are not giving service for people...where is the justice for commen man.

I am travelling from sindagi to kalakeri Bus No: KA 28 F1941. This bus condition is very worst, not at all clean, the seats are all broken and damaged, we need think twice before sitting on seat. I frequently travel by this route and its always not that clean, but this time its very bad . I am not sure weather this review/complaint will noticed by the concerned person still i felt to highlight. KSRTC need to maintain least clean this is very min .

ನಾನು ಬಳ್ಳಾರಿ ಯಿಂದ ಆಲೂರು ಗೆ ೪ ಜನ ಪ್ರಯಾಣಿಸುತ್ತಿà...⇄ ಬಸ್ಸು ನಂ. KA34F0885 ಇದೆ ಆದರೆ ಟಿಕೇಟ್ ಕೋಟ್ಟಿರುವುದು ಬೇರೆ ಬಸ್ಸಿನ ನಂ KA37-F0466 ಇದೆ ಇದಕ್ಕೆ ಉತ್ತರ ನನಗೆ ಕೋಡಬೇಕಾಗಿರುತà�...⇄ ಈತರ ತಪ್ಪನ್ನು ಮತ್ತೋಮ್ಮೆ ಮರುಕಳಿಸದಹಾಗೆ ನೋಡಿಕೋಳ್ಳಬೇಕà�...⇄
ಇದರ ಪ್ರತ್ತ್ಯುತ್ತರ ನನಗೆ ನೀಡಬೇಕು.

ಇದರ ವೀಡಿಯೋ ಮತ್ತು ಫೋಟ್ಟೋ ಕಳಿಸಿದ್ದೇನೆ.

ಓಂಪ್ರಕಾಶ್ ಜಿ
ಸಾಮಾಜಿಕ ಕಾರ್ಯಕರ್ತ
ಬಳ್ಳಾರಿ- [protected]

We have traveled on the intervening night from Bengaluru to Hyderabad on service no 2100 BNG SEC on seats 7&8 and found that during the bio break my wife's purse cum wallet was robbed from her handbag. It contained valuables and ID, ATM and DL cards.

We booked KSRTC Airavat Club Class for my family from Madikeri, Coorg to Mysore Road Satellite Bus Terminal, Bangalore on Oct 25 (12pm). The bus was expected to start from Madikeri at 12 noon but was almost an hour late. Around half an hour after we boarded the bus, it stopped for a break and passengers got down for refreshments. After 30 minutes, the bus restarted and again stopped at a bigger bus junction without any explanation. After an hour, when passengers started to check with the bus conductor and driver, we learnt that the bus won't go any further and they would arrange for a replacement bus. Please note, there was no sign of breakdown of the bus apparently and it looked like a planned stop. All passengers were then asked to board a normal AC city bus. There was no assistance for senior citizens, children and luggages. My family including my 70 year old mother and 2 children below 10 years were pushed and harassed during the boarding. There were no seat numbers in the newly allocated bus and also not enough seats for all passengers as well as the seats were non-reclinable with no leg rest. My mother was seated in the middle of the bus away from us near the gate with the luggages huddled all around her! My family could not sit together and it was a very worrisome experience in a dusty AC bus without food, water and bathroom breaks for children and adults. The entire bus route was without a stop for the rest of the journey and nothing was done to change to Airavat Club Class or similar bus even on reaching Mysore (we could see plenty of them in Mysore bus stand). This is not the experience we deserve after paying for the best possible State bus in Karnataka. We paid nearly INR 4, 300 for seven seats but travelled in an ordinary AC bus in bad condition from Coorg to Bangalore. KSRTC cheated us by making us travel via a poor quality bus and didn't provide the service they were supposed to do.