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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

www.ksrtc.in
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Updated: Apr 15, 2026
Complaints 3258
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688
Unresolved
2570
So far, so good. Karnataka State Road Transport Corporation [KSRTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Karnataka State Road Transport Corporation [KSRTC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Karnataka State Road Transport Corporation [KSRTC]

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 2

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K
K_passenger
Sep 3, 2021
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Rude behaviours of conductor with passengers and the balance amount was not returned back, Irregular timing

The concerned conductor in the bus of KSRTC was behaving rudely when asked to return the balance amount of the bus fair. The tendency of conductor was to hookup with other passengers and round off the amount. The response was very rude by conductor. In the same line, the bus was driven from source to destination at higher speed while risking the life of passengers (arrived at destination by 1.22 am)...
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Tejaswini Mukundraj
from Mumbai, Maharashtra
Jan 20, 2021
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Ladies seat reservation

Twice this has happened to me that initially while booking ladies seat, single lady option you people show yellow seat and the seat next to it will be blocked later after I get into the bus male passenger will be sitting next to me inspite the fact that I would have booked ladies seat. Kindly don't do this scam, we ladies especially during night travel prefer ladies seat... Please solve the issue. Use proper technology n technicians to handle...
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S
sahil pagariya
Sep 1, 2020
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About the seat arrangement

I wanna complaint that the KSRTC bus doesn't maintain any social distancing .And it was rule that only 2members can sit on an 3three seater and only one on two seats .But the conductor and the driver doesn't maintain and they make the bus crowded now also (in the time of corona ).so pls take a strict action against it ......
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V
velurmurali
from Mumbai, Maharashtra
Aug 13, 2019
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change gender to female for e-ticket booking ksrtc

While booking ksrtc ticket unfortunately given gender as male instead of female. Please change gender to Female. The ticket was booked on August 12, 2019
Blow are details
PNR Number : J78371121
Seat No : 34
Trip code : 2209CHNBNG
Class of service : RAJAHAMSA EXECUTIVE
Date of journey : 14-Aug-2019
Departure time : 22:09
Name :V Pavani
Journey : Chennai to Bangalore...
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K
Krithikabhat
from Phaltan, Maharashtra
Feb 8, 2019
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ksrtc bus delay

Dear sir/madam,
I have faced problem while traveling from hospet to haveri. Distance between hospet to haveri is 143.4 km and expected eta is 3.36 hours. But the bus which i traveled in claims to reach by 5.45 pm which started at 11.45 am. Ideally it should have reached 2.64 hours earlier than it claimed. This is troublesome to
Passengers as they will be late to their destination with important work and also creates worry...
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V
Vivek MN
from Gulbarga, Karnataka
Nov 26, 2018
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miss behaviour of conductor

Address: Chitradurga, Karnataka, 577598

I am a student of R L law college Davanagere and my home town being Hiriyur. And i will travel every weekend to my hometown. I will be returning to Davanagere every Sunday evening. As same today being government holiday as my college was called off. I stayed at home. And today eveining at 6:15pm i was waiting for a bus at gandhi circle Hiriyur. There are three buses everyday which wont be given stop at aathithya hotel. And I travel in one...
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E
en2kay
from Shimoga, Karnataka
Oct 20, 2018
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lost luggage while traveling

I travelled to gangavathi from bangalore on 13th of october night on ac sleeper bus boarded from majestic platform number 15.
The bus number is ka32f 2005. Corona.
Pnr - j72678135... 11, 12, 13 were the seat numbers.

I had carried the red colour trolly bag with my family clothes and had a policy on my name along with citibank cheque book in it.

This bag was kept in the luggage area by down by the...
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U
UmaMaahi
from Piriyapatna, Karnataka
Sep 19, 2018
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my item lost

Hi,

I lost purse in a bus on 16/09/2018.

Bus details:
Pnr:j72283360, tripcode:2212mribng, doj:16/09/2018, deptime:22:12, "org"madurai, "to" desn:bengaluru, boardingpt:mattuthavani b. S, class:airavat club class, seat:33, passname:uma maheswari.
Bus number :f 9186

My details : uma maheswari
Email id : [protected]@gmail.com

My purse is in sandal with black colour...
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S
Sreeni Puthiyillam
from Ernakulam, Kerala
Jul 8, 2018
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sleeper seat is dirty

Address: Bangalore, Karnataka
Website: www.ksrtc.in

Dear Ksrtc,

I booked a sleeper seat from Kasargod to Bangalore with followong details - ksrtc

KSRTC Bus : PNR :J71179529, Journey Date :08-Jul-2018 21:00, Trip Code :2100KSGBNG, Bus Number :f 840, Depot :BENGALURU 1 and Seat number is 16.

This sleeper seat was dirty with full of snacks on it and smelling badly. No one clean the sleeper bed side.

Need justice. I took couple of picture...
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P
Paavan123
from Tumkur, Karnataka
Jul 15, 2017
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sitting space in bus

Address: Bidar, Karnataka, 585327

The space between two seats in karnataka buses is too less. As i face this problem every time when i travel in karnataka buses. My height is 6 feet and each person of my height cannot sit properly between two seats. So i kindly request you to increase space between two consecutive seats in upcoming new buses and if possible modify current ksrtc buses.
Thank you...
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S
Sdhinesh02
from Bengaluru, Karnataka
Jun 7, 2017
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Bag lost in ksrtc bus

Address: 560063

I lost my bag with laptop and mobiles in ksrtc bus no f 925 from coimbatore to bangalore on 7th june 2017. The bag contains laptops mobiles, id card, laptop charger, mobile chargers. I have seen the bag while bus was stopped in between for tea. When i am about to get down at silkboard the bag was missing. Can you please help me to find my bag as it contains my laptop and other valuable things....
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M
manju.n
from Bengaluru, Karnataka
Mar 3, 2017
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I am complaining about nelamangala depot bus number Ka 57F 1673

Address: Bangalore, Karnataka, 560001
Website: www.ksrtc.in

We were traveling from pavagada to bangalore.
When we reached around yashvantapura, conductor asked everyone to come down and asked us to move to bmtc bus. When we asked why, he replied like, only for twenty people we can't run bus from here to mejestic bus stop and all.. We told we will not get down, it's public service, you need us to drop till mejestic as our tickets are till mejestic. After we forced driver agreed to take to mejestic,...
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R
Rkt Kaval Thimmaiah Kaval
from Bengaluru, Karnataka
Nov 27, 2016
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Dropping at unknown place

Address: 560001

ದಿ/26/11/2016 ರಂದು ನನ್ನ ಅತ್ತೆ, ಅವರ ಸೊಸೆ, ಮೊಮ್ಮಗಳು, ಹಾಗೂ ಅವರ ತಮ್ಮ ಹೊಸದುರ್ಗ (ಬಸ್ ನಂ:KA06-F0638 TIPTUR Depo) ದಿಂದ ಬೆಂಗಳೂರಿಗೆ ಹೊರಟು, ಕೆಂಪೆಗೌಡ ಬಸ್ನಿಲ್ದಾಣಕ್ಕೆ ಟಿಕೆಟ್(T No:02102&021043) ಪಡೆದು, ತಮ್ಮನ್ನು ಪೀಣ್ಯ SRS...
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P
Prajwal Mayacharya
from Gurgaon, Haryana
Sep 8, 2016
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Students bus pass, changing of route in the bus pass

Website: www.ksrtc.in

I am a student in dharawad district, Karnataka state. I have taken KSRTC bus pass in July 2016. And I changed my home on September 2016. Now I want to change my bus pass route( that is, from current home to my college)...
That's why, i gone 3 times to dharawad depot to change route...1st two times the supervisor was not there and I asked about supervisor to manager and other people but they didn't responded well...3rd day I got supervisor...
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S
Sandeep RS R S
from Mangalore, Karnataka
Jun 29, 2016
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About cloak room services at satellite bus stand bangalore

Address: Bangalore, Karnataka

Cloak room services guy is not providing bill and is charging 30 rs per bag. Please let us know wether the charge is rs 30 per bag per hour... They also are not giving bill to avoid tax.. It's very unethical to do so.. This incident happened today 29th june at satellite bus stand bangalore... Upon repeatedly asking he gave a bill raised on some others name by striking previous name and writing my name on a carbon copy.....
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R
RahulKravi
from Bengaluru, Karnataka
Apr 19, 2016
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Complaint on bad service provided by ksrtc thrissur - bangalore bus

Address: 680121
Website: www.keralartc.com

Respected sir,

My name is rahul.
I used to travel in ksrtc (Bangalore buses) frequently.This is the first time i felt a weird experience from ksrtc.

Ksrtc bus (Thissur -bangalore)
Pnr:k1529087,
Journey date:17/04/2016
Bus number:rpc493
Trip code:1916 ekmbng
It was a special bus with an extra charged amount of rs-908/-
Bus was scheduled to depart from thrissur...
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V
Vedika Kuttanda
Feb 11, 2016
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Loss of luggage

Address: Mysore, Karnataka, 570017

I was a passenger from Bangalore to Chennai on 9/2/2016; KA 01 F 9187. Upon arrival at Chennai CMBT, it was found that my luggage stored in the dicky was missing. I along with 3 other passengers lost our luggage. I was going to Chennai for a wedding and have lost several expensive items of clothing. We have filed a complaint at K11 CMBT police station and the driver and conductor accept responsibility for the loss of Luggage. I have also...
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Gokul Gounder
from Kollegal, Karnataka
May 31, 2015
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Toilet personnel demanding Money

Address: Bangalore, Karnataka

Dear sir, It was a uncomfortable situation faced in Bangalore satellite Bus station on 24.5.15 evening.When i went to the Public Toilet in the Mysore Road satellite Bus stand after arriving from Kollegal, The Toilet Maintenance Personnel sitting out side demanding 5 Rs for Urinal and Latrine, While it has been clearly mention that Urinals are Free.When asked they simply say we need to clean the Toilets so u must pay or get out, when i...
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M
mohanraj_27
from Mumbai, Maharashtra
May 20, 2015
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KSRTC Mysore road Satellite Bus stand Parking Charges

Address: Bangalore, Karnataka

Dear Sir/Madam, KSRTC Mysore Road Satellite Bus Stand parking is a day light robbery of common public. I had parked my bike there for 2 days and 8 hours, they charged me Rs 160/- when enquired them about this hefty charge they told the per day parking charge for bike is Rs 60/-. How can a government facility meant for Common Public charge so much. Request to Kindly look in to this serious issue of over charging public. More over there...
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30 other people found this review helpful
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P
pgrotti
from Bengaluru, Karnataka
May 5, 2015
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Volvo Bus - Bangalore - Sirsi Route

Address: Bangalore, Karnataka

From past 2 months I have travelled frequently (7 trip) from Bangalore - Sirsi through Volvo Bus. Issue 1. Bus allotted to this route is very old. Each and every time I travelled in this route find different old Buses which is without clean, body/glasses sound, etc. The Ticket charges we pay to this old bus is NOT fare. More over for extra weekend charges it is NOT worth to travel in this OLD DACOTA KSRTC Volvo bus. Issue 2. Every...
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