Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

PNR no.J85901225
Date of journey:27/12/21
Trip code:2301BNGCKM
I am travelling in the rajahamsa non a/c sleeper bus on the above date.On boarding the bus i found that the seats were not proper and fit for travelling.The cushion were worn out.
I was deprived of the facilities which a passenger has right.So i request to refund the amount.

The bus conductor is being partial to Karnataka people and is using abusive words during the journey. The conductor relative/ friend is playing loud music inspite of the new laws being in place

Hi team yesterday 26th Dec 2021 I did ksrtc online ticket booking amount has been debited Rs.2726 but booking got failed after debiting amount

Respected sir/madam,
Passangers facing lots of problems due to non availability of bus on time between Guttal and Bellatti ... Please look into this issue, help the people 🙏

I am carrying coconut oil 14 ltrs( 7 ltrs 2 bag)which is small bag to my home from Tumkur to Bangalore... I have been force to pay baggage charges but my luggage is below 30 kgs...

I wish to bring to your attention that I was traveling between Gokarna and Dandeli by so and so bus.. That left Gokarna at (time) and reached Dandeli at (time).

At Dandeli I realised that I have lost my Purse which had... Some items etc.

My details are as under.

Orange purse. Slipped in bus while coming from kesera x to dandelion
ICICI debit card, Amazon icici card, few other documents

Sir today we were travelling to udaupi through KSRTC dream class ambari bus . First it arrived 40min late I. Kempegowda bus stand which neglect able . But they delayed 3hrs to reach udupi. They are giving reaso. As traffic jam . There was no jam on the way which will cause 3hr delay. They are riding the multi.axle bus very very slow . If they delay so much . What about our schedule. We didn't expect this from KSRTC

Driver and conductor did not let me onboard the bus when i said my destination is Kakol. Although there is an official stop to my village they refused to take me and give a stop to Kakol. The reason said by the driver is that he can't see the road because of the fog. It is 5am in the morning on 25th of December. This happened in Ranebennur bust stop.
Bus number KA07F1867

Conducter of bus Bearing no KA 32 F 2403 which is moving from tumukur to Kalburgi from tumukur at 5:40 on 24/12/2021 informing the passanger that bus will not go to sira and hiriyur just because of filling Long seat and there by causing inconvenience the public and not allowing to hiriyur passanger to sit in bus

The complaint is regarding the unbalanced timings of the buses as is not on time the public here are getting late for their school, college or jobs soo please kindly look through it and do the needful... 🙏🏻

Dear sir,
I booked an online ticket to Mysuru on 23/12/2021 to travel on 24/12/2021

My PNR number is J85830333, txn number is 5118.
Above bus had to arrive at 4:30am, I booked this to reach Mysuru at 8am at the worst case.
But I didn’t get any information regarding bus till 5:30am at Mysuru satellite bus station.so I left with another KSRTC bus by purchasing a new ticket.
So you have to give explanation for this.
1.why there is no message or mail wrt bus driver/conductor contact details ?

2.Even though I reached bus stand at 4.05am, nobody was knowing anything about the bus.why?

3.I don’t have option of cancelling the ticket even though bus was not at all there till 5:30 am and no information when it will come?

4.If this is the situation, nobody is there to guide us even in the enquiry room.why ?
You can check CCTV for this

5.If this is the case why have u not given an option to convert the same ticket to other bus. So it’s like a punishment for booking the ticket prior

Please clarify all this asap otherwise I will raise this issue in public platform as well as with higher authority.

Regards
HS Ravikumar
Ph:[protected]

Most of the Bus drivers of kasaragod-mangalore route are spitting while on driving. It splash over the face of the passengers. This is a serious issue, since the current state of the pandemic as well as hygeine related problems. I request the concerned officers to seriously take an action against this heinous activity.

Kindly do the needful.

On Thursday, 23rd December 2021, bus number KA-09F5002, Airavata bus from Bangalore to Madikeri via Mysore, arrived at the bus stand at 12.15pm. passengers got into the bus, but instead of starting to Mysore, the bus was taken to the dippo for a tyre change. Without any prior information to the passengers, the officials made a delay of almost 45 minutes in the dippo. Passengers did not even have the option of changing the bus and had to endure the whole ordeal forcibly..
After this without even a verbal apology and explanation the bus has started.
Feel vexed with the attitude and apathy of these public servants.

Sir i usually travel from basavakalyan to bidar and been facing trouble while traveling from humnabad to basavakalyan and vice-versa there are very less buses available and even after waiting for long time you don't get to board a bus properly... There will be huge traffic because of delay in buses and huge crowd and there will be no proper sop's followed

The conductor of the bus (KA 18 F 0802) was told that a passenger is going to climb at Bantwal Main Stop, Dakshina Kannada, Karnataka. But even though we waved our hands, the driver ignored us and was speeding up on an intension to compete with the bus that was behind it.
What a mess is this? Are they drivers or devils? Is this racism? I don't understand!!

Travel details
Dec 22, 2021. Karnataka Sarige Bangalore to kundapur bus left bangalore at 8.35 am . I was the only person on bus with a reservation..Seat 4 behind the driver
Bus halted at kunigal bus stand and i went to the urinal. When i returned barely 3 mins later, i realized bus had left with my bag on board

Brought it to the attention of the station master at Kunigal. He was dismissive and said catch another bus and go. Few mins later got a call from conductor. He told me he was at empire hotel less than 10 km away. I told him.i will get an auto..took me 5 mins to take an auto becos other buses refused to drop me for the short distance. When i reached empire and called conductor he told me to come to hotel vaishali at yediyur bypass.

The auto drove and drove on the highway...finally i found the bus outside Vaishali hotel. This was 30 km rrom kunigal

Disappointed to see lack of passenger care. The conductor did not bother to check whether the 1 person with reservation was onboard nor did he feel it necessary to wait when he realized he had left me. He drove futher for another 20 km on the highway!
Shelled out rs 500 but thanked the auto driver

So much for passenger care, service attitude from ksrtc. Horrific.

Hello sir/madam
A senior citizen having aadhar card of Maharashtra state. Was travelling from gulbarga bus stand to aland bus stand. Has been disrespected by the ticket conductor and bus driver about no concession will be given to senior citizen of Maharashtra state charged the full fare to a senior citizen. Bus number is KA 32 F 2436.
Please do the needful.

I booked a ticked from googlepay. Money has debited and i didnt get the ticket

Dear sir,

I make bus book ticket on 20/12/21, 2 times, amount deducted 2 times but tickets not booked please do need full as soon as possible.

Transaction ID OB46808676
amount 762 rs.

Transaction ID OB46808829
amount 762 rs

I booked ticket from bangalore to calicut on 22/12/2021
But transaction was successful and ticket is not generated..
Money deducted from my account
I. Did transaction through upi
Amount 474rs
Bank state bank of india
[protected]@7.59am dec 22
Upi reference number[protected]
Transaction reference number is OB7154170

Travel details Bangalore to calicut on 25/12/2021
Departure time 20.00 from satellite bus station

I need my amount refund

Vidhu k vasu