Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Bus no KA 13 F 2260 Ramanathapura depot, routed from bangalore to dharmastala the bus conducter told that im not going inside palya and and there is no stop at palya do what your can, and iam asking him sir all bus are going inside why this bus is not then they scold me volguarly and stop the bus in middle way in forrest sir and also he drove a bus also please take a necessary actiion sir this scenario happen in night 3AM sir

I took taxi from KIA Bangalore at 10.30 p.m. by cab KA05 AJ 4094. My drop was at Carmelaram road. Around 50km. End of journey driver showed me bill of Rs. 4618.00. I was shocked to see the price but he kept telling its GST, MIDNIGHT CHARGES, SERVICE TAX & rate is high. He didnt even paid any toll. He asked me to pay 1000 Rs. by cash & rest by Gpay to number[protected]. He told machine is not working & bill will be sent by company in 10 min. After 1 hour I have not received bill. Driver also escaped as we were questioning him & not picking call.

KSTDC customer care also no one picking call. This is pure cheating the people who choose KSTDC over other services for safety. Atleast clarify for what they are charging 100 Rs / km?

I was traveling to belur from mysuru through KSRTC bus (KA 18 F 0694) on[protected] which departed the mysore bus stand by 3:00 pm. the BUS gear joint has got cut down when we were 5-6 KM near to KR Nagar town. We couldn't go through other buses which was coming in that route as those buses were rush already. There were 50-60 passengers, The conductor has tried to arrange a bus from K.R. Nagar Depot but the depot manager was least bothered about this incident and he didn't even try to make alternative arrangement for us. Not even a single good condition bus running between chickamaglore to mysore. KSRTC running old buses which has crossed the KM limits of Scrap. please advice chikamaglore depot manger to run some new buses with good condition in this route and please take a action against KR nagar depot manager. If you don't solve this problem definately get ready to face in court.

Respected sir,

There is a lot of Public services staff/ persons are travelling from Mhalingpur to Bagalkot in the morning session everyday, where as evening there is no additional bus services from Bagalkot to Mhalingpur in the evening time at 6:30pm to 7:30 pm .

Before COVID-19 there was a bus at 7:15PM from Bagalkot to Mhalingpur but now no such buses services in the evening time. After COVID-19 there is sort of services in the buses. All buses are heavy rush & public travelling without any following the COVID-19rules due to shortage of buses services.

Please make sure that to start the bus service from Bagalkot to Mhalingpur at 6:30PM to 7:30PM

Thanking and Regards
Sincerely
Public Servant -Common Man

Respected sir/mam
I'm arun. City bus are less in number to travel from surya bakery to CBS(mysuru) due to which students are getting problem to attend classes as per the time table which are effecting our studies.We need 1hr if bus is full or rush.I kindly request you to provide extra buses so that everyone can reach there stop early .

Driver name:p.kiram
Phone number::[protected]
Bus number:KA:25F:2181
car right back door damage date 28.11.2021night 9:40 pm accident place: hasana due to speed over driving we request driver to compansite loss but he not obeying our word's and he tell to compalint I don't care about this
My job: Karnataka government
My number:+[protected]

I am traveling from Bangalore to Hassan by Bangalore to MANGALORE KSRTC SARIGE bus. Boarded from Majestic Kempegowda bus stand. Bus departed at 5:30pm on 30/11/2021. Driver using mobile phone in one hand and driving the bus. Really it's very hard to travelling. Driver around 50 to 55 age group. Even conductor not telling anything. Kindly enquire him. Save the passengers life.

I was a traveller of KA63F0144 Hubli to Vijayapur at 7.pm on 29/11/2021.
Bus was parked for dinner at Mamatageri dhaba named Amar Dhabha.
As we have 15 minutes break, Bhabha service is too late and food quality was too worst. And I found some pest in which they served me. And I brought it to notice of Hotel owner.
He was an old age man. He replied that "Kabhi Kabhi hota hai sir" without any hesitation
When the Dhabha is worst why do you stop there in such a terrific place for dinner at night time?

I am a college student.
I am studying in Tiptur college .
Our hometown is the hurulihalli Bhovicolony.
The bus does not stop in our hometown when we have to finish college and come home.
Stop one kilometer ahead. It bothers me so much.
So you please give us a bus stop in our hometown.

Hi. My name is vidhyasagar. I was travelling from mysore to Bangalore in KSRTC bus like rajahamsa kind of bus. I bought 2 tickets from the conductor. Total amount is 440 and I have him 500rs and he gave me the ticket and balance amount he said he will give later and marked 60rs balance amount in back side of the ticket. After a rest stop, I asked the balance amount so he asked me to show me the ticket to check for the balance amount. But unfortunately I lost my ticket somewhere in the rest stop . So I told him that I have lost my ticket. He asked me to buy new 2 tickets. I said sir, I lost my ticket can you give me a copy of my ticket . He said no we can't provide that you must buy new ticket only. So after all then I bought 2 new tickets. My question is conductors are using the print device for printing the ticket. So why can't they make a copy for a passenger because conductor knows that I have bought a ticket . Before starting the bus itself the conductor gave us a ticket. If they are using the print machine means why can't they provide a copy of a ticket. Obviously they will be having a database where the entry of each ticket will be stored in the machine . So as a passenger I have rights to ask this that if a conductor is providing a machine printed ticket means they must include the phone number along with that. So if the passenger lost his /her ticket by searching with the phone number they should provide a copy so that will be like a passenger friendly. Then why they are using the machine for printing the ticket. They could have given the normal color paper tickets for this . The technology has improved more so that they are using the printer device for providing ticket. So there must be a database where they can have a count of tickets / amount was driven for a day . So this is not at all fair for asking a passenger to buy a new ticket . Kindly note this concern. That's why the online ticket booking is the best when compared to buying the ticket in buses. That is why many people are reaching out to red bus or online reservation so that if they have lost their hardcopy then they can refer to the softcopy .

PNR : J[protected] reserved ticket was cancelled. But money not refunded back.

Bus no. KA 34 F-1393 starting from bellary at 8:00pm night . driver is loading the bus with a lot of luggage for some extra money. And driver is misbehaving with customers. Pls take a strict action and suspend such drivers . bus is loaded with full lugage that customers cant even sit properly in bus.

During this covid time ksrtc is running unhygienic busses from bangalore to banavasi.

Bus number f 1051.

Hygienic bus... cheating consumers by charging 550 for this pathetic seat

Dear KSRTC,
This is one of customer who is using ksrtc service. Here I want to register complaint about ticket collector who is collecting extra amount than ticket value.
My ticket no: 220842
Route: G Palya - Hosur
Ticket value is Rs. 35.00 but he is collected Rs.37.00.
Bus no: KA42 F0631

The counductor of Mysore city bus no. KA 11 F 0377 morning 9:20 bus route from city bus stand to Gaddige misbehaved with me. He told me to get down from the bus in the half way and shouted in front of everyone for bus pass issue. He told that the route written in student bus pass is not correct but I everday used to travel from same route even ticket checker also saw my bus pass and it has no issue with that pass but this conductor spoke to me in wrong way. Being a women i felt so humiliated from this guy and he made to get down alone somewhere in middle of road.

I request you to consider my complaint and take action .
Thankyou

The bus service from Belur bus stand to nearby village stops en route to Hassan is highly unsatisfactory. The buses do not follow any schedule and come to the bus stand as per their own whims and fancies. The bus frequency is very less. The buses plying to Bengaluru, Mysore etc. do not stop midway near villages like Ibbeedu, Andale etc., which lie on the routes on which these buses ply. The service is especially infrequent and intermittent during 9 to 10 A.M., rendering it very difficult for office-goers to report at the places of their work in time. Most of the buses have boards exclusively in Kannada, which poses a big challenge to people from other places working in this area. Sometimes, Hassan buses merely transit through the bus stand, but do not stop there to pick up the passengers.

I'm a student, Studying in mysore I need to catch a connecting bus from Srirangapatna. To travel to Srirangapatna there is no bus facility from our village even though it is main road banglore Mysore highway, So many students need go to school and college from our village there is bus facility which is Only few buses even though not on time mainly we need buses around morning 8to 9AM and evening 4to 6PM . We even addressed this to TC in bus stand and he is so negligible. I kindly request to take immediate action against this and we need buses atleast for half hour range at this times🙏

Condutor taliking to passenger bad words
In bus bus no KA40-F1369 travling kolar to srinivaspur rout

Respected sir/mam,
I'm a student studying in Mysuru, I was travelling frm Mysuru to Hunsur to CBT Colony. Being a regular user of KSRTC I encountered a very rude n ugly behavior of a bus conductor recently on 24th Nov at 4:30pm. On that day there were two buses to my destination at a same time in one bus seats were filled there is no space to stand also but the second bus was empty with only 2 passengers. So, I tried to enter into the second bus (empty seats) but suddenly the bus conductor shouted and behaved rudely with me. He was not allowing me and others (students) to sit inside the bus. He forced me to get out of the bus. Then I questioned him
" Y can't I get in the bus?"
Bus conductor : the bus is not scheduled now, you were allowed after that bus (1st bus) departs, so get off the bus
Me : then y u allowed them ?
He didn't answered
He closed the bus door and not allowed us to enter.
After that bus departed then also he not allowed me.Then I understood his intentions were clear that only passengers with tickets were allowed, Not the ones having bus pass.
After 20mins I sat inside the bus. Again the bus conductor scolded me to get into another bus. I refused again he was scolding. Then, I thought of complaining the concered authorities.
He don't know how to behave with students.
I was really upset with the bus conductor attitude towards me.

With all due respect to Karnataka government and KSRTC officials I request concerned to take up this complaint seriously and provide good service.

Bus no. : KA 09 F 4645
Bus depot : Hunsuru

On 23/11/2021 at about 1210 pm, location was about 10 Kms before Sakleshpur as I was driving on my XUV500 ( KA19MD4023), bus KA21F0154 ( Puttur / BC Road depot) suddenly overtook my vehicle from my right hand side and converged to left side, nearly collided on to my front right mudguard/bonnet area.

If not for my alert response of immediately steering my vehicle to the extreme left of the road, saved the situation of a collision if the bus with my vehicle ( KA19MD4023) .

This was very frightening experience for me & I even observed the said bus passengers were shocked at this.

This sort of reckless driving should be dealt with strictly.

A video of this bus & sample of the driver's driving us attached herewith.