Kaunsa.com / Mify Solutions Complaints & Reviews

i have purchased a casio watch on 18.march 2015 from kaunsa .com bearing order no.[protected] but till now they have not update any status. please feedback me the status/ process to my mail [protected]@gmail.com with regards, S.Thomas [protected]

I ordered casio edifice watch from kanusa.com.i have received empty parcel which i have informed to kaunsa cal centre.even i have taken mail from DTDC stating that i have received 0.60 grams parcel and forwarded to kaunsa.com but they are least bothered to respond as they have taken money. its been a month stil they are not responding. Order no:[protected] Name :srinivas.u Ph no:[protected]

I have placed order on kaunsa.com on 16th March 2015, with order no.[protected] and paid rs.9999/- through Axis Bank credit card. i have day to day contact kaunsa.com, for delivery of product. they everyday commit me, they will deliver my mobile next day. but, they did send my mobile. on 29th March 2015, they delivered my mobile, but, mobile not as per said specification also with few scratch marks and its totally a FAKE product.

As per order I'd [protected] I've already received my product, but noticed that it's a duplicate product.kindly replace the same otherwise I'll go to Consumer Court or any higher court.my contact no.[protected], [protected]

dear sir, we have on line purchase the trimmer on 10/ 03/ 2015, still i have not received the your product which is ordered, also i have phone to your registered the is temporary out of order, i tried another no they says your product is delivery but i have not received the product, if you not interested refund immediately, your confirmation detail as under Dear sudhir m. shah Thank You For Placing Your Order on kaunsa.com Your online payment has been received successfully. Your order is being processed and will be delivered on time as specified. Your Order No. [protected] Your Order Number Is [protected] thanking you sudhir shah. mo -[protected] e mail- sudhir.[protected]@natroyalgroup.com

I had ordered a Branded Induction Cooker at lowest Price Ever as on Feb 26, 2015 but till March 26, 2015 it is still not delivered. My order number [protected] Whenever I contacted their customer care # they didn't give me any specific reason regarding delivery. they said it is returned from Courier but they never contacted me nor approached me for delivery, I am very displeased with their services, please take some action against them. Thanks Sanjay Kumar

My order Number: [protected] Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product...

Your Order Number Is [protected] Place order 14th March 2015 today is 26th March 2015 till not i have not recived my item. Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing. This is the third time i change every time they say prodect out of stock and give vocher but another item, Since more then 9 months they taken my money and not give me product...

Hi Kaunsa,

Sub: Product: Nova N658 Hair Dryer, Still this product not receive

Product purchased date: 13 March 2015, exactly one week over, still I didn't any update
so please do the needful ASAP. or kindly refund my account immediately

order no.[protected] & [protected]. I had placed an order for Armani watch in the month of September, 14 for which Kaunsa.com deducted the amount immediately from my credit card and then reverted back saying the transaction is not complete so I need to do the process again and they again charged the amount from my credit card. I contacted them after a fortnight or so and was informed that since they do not have the product I can opt for a gift voucher. I categorically informed them that I am not interested in any voucher etc, so kindly refund both the amounts immediately. They refunded one payment in the month of October, 14 but for the second amount has not been refunded inspite of my numberous calls. Every time I was informed that the amount will be refunded in next 24-48 hours and even after my repeated requests they could not connect me to their senior officials. But till now my money has not been refunded even though 6 months have passed since the transaction. In my last call I was ordered to give my bank details to enable them to transfer the amount in my Bank Account but till now nothing has happened

My order number is [protected]

Place order 6 jan 2015 today is 18 feb 2015 till not i have not recived my item.

Every time i call customer care kaunsa they say with in 24 hrs u get tracking details. But till not i did not get any thing.

This is the third time i change every time they say prodect out of stock and give vocher but another item,
Since more then 9 months they taken my money and not give me product.

I had ordered and paid using Credit card Rs.7, 999/-. I have been given a tracking number D21072433 shipped through DTDC. I have not yet received my consignment. On checking the DTDC tracking it shows some August 2014 statement unrelated to my case. What is the status please? Call me at [protected] Natarajan Ramgopal.

Hi, self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dials and not able to reset, upon cross checking with service centre they told me that the watch is replica and not original . Had sent back the watch to supplier as per kaunsa terms & conditions and they received the product about 2months ago, However till now the refund was credited to account, on calling up customer[protected] we will receive the response as if they are acting positive saying the amount will get credited in couple of days, However they will not do, self would have wrote 18 mails and more than 20 calls to kaunsa, Very poor in customer service and resolution. Dont fall prey to kaunsa, this one crocodile mouth.

I have ordered Casio wrist watch Model No.EDIFICE EF 556 and paid Rs.3950/- through online and product received through Kaunsa.com. Bearing order No.[protected], Dt.04.12.2014. Received product through courier on 24.11.2014. But the above said wrist watch is not working since beginning on wards and few days is working. But show room officials are said that this is a fake product. In view of the above it is learnt that it is a fake product I will return this product and you may return back my payment at the earliest. Kindly let me know to which address I have to send this product. From:Dr.Sesha Giri Rao, B 303, Genting Lanco Power India Ltd., Near VRL Logistics, Gollapudi, Vijayawada-521225. Andhra Pradesh Mobile:[protected]

Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no [protected] on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere disclosed that this Galaxy S5 is not from Samsung Company but from some local brand. This cell phone is deceptively and dishonestly similar to genuine Samsung Galaxy S5 cell phone which gives impression to customers that they are purchasing genuine Samsung Galaxy S5 phone. The Cell Phone displayed on website is deceptively similar to Samsung Galaxy Phone, It is depicting same Samsung Galaxy S5 phone’s replica. It also levelled as Galaxy S5. This false and mischievous replica of Samsung Galaxy S5 is sufficient to trap innocent customers by projecting that it was Samsung Galaxy S5 cell phone. This replica image of phone defrauded customers as they are considering that due to Diwali sale/offer they are getting same Samsung galaxy genuine S5 phone on cheap price. This fraudulent and dishonest misrepresentation amount to cheating and punishable under the law of the land. More so selling of replica/deceptively alike phone also amount to infringement of copy right and trademark of the reputed company- M/s Samsung in the present case, thus, you are liable for copy right/trade mark violation. Apart from this your act and deed amount to unfair trade practice, thus, you are also liable for unfair trade practice-an actionable civil wrong in India. You are requested to provide me genuine Samsung Galaxy S5 phone, as you projected and impressing on your website within 3 working day of receipt of this notice, failing which I shall file FIR For cheating/fraud against you apart from initiating the proceedings before the competent court for copyright and trade mark infringement as well as for adopting unfair trade practice at your risk and cost. I will also constrained to put all this fraudulent act on your part on your website so that the viewers will be appraised of this fraud/cheating and think twice before purchasing anything from your website. I have collected sufficient documentary and oral evidence to nail your concern. Awaiting your reply ASAP. P K SHARMA [protected]@yahoo.co.in [protected] EXSSPP/CBI/DELHI EX STANDING COUNSEL/CBI/DELHI BOTH COMPLAINTS LODGED ON FACEBOOK OF COMPANY ON 04.11.2014 AT ABT 6.40 PM. ALL THESE SHOW THAT KAUNSA.COM IS PLAYING FRAUD WITH CUSTOMERS BY SELLING DECEPTIVELY SIMILAR PHONE TO SAMSUNG GALAXY S5 AS GALAXY S5 AT RS 8999 WHICH IS OTHERWISE AVAILABLE AT RS 4150 TO RS 4200 ON OTHER WEBSITES. ALL THE CUSTOMERS BE BEWARE OF THIS FRAUDULENT TRICKS ON THE PART OF COMPANY. I HAVE ATTEMPTED TO LODGE COMPLAINT ON THEIR CUSTOMER CARE AND FEEDBACK SITE. AFTER IST COMPLAINT COMPANY BLOCKED MY ACCESS TO THEIR WEBSITE. I AM ALSO FILLING FIR FOR CHEATING AND FRAUD AS WELL OTHER ACTION INCLUDING COPYRIGHT & TRADE MARK INFRINGEMENT APART FROM PROCEEDINGS FOR UNFAIR TRADE PRACTICE SO THAT THEIR COMPANY BE RESTRAINED FROM DOING BUSINESS IN INDIA . P K SHARMA [protected]@YAHOO.CO.IN [protected]. I HAVE BOOKED A CELL PHONE DECEPTIVELY SIMILAR TO SAMSUNG GALAXY S5 ON 19.10.2014 & PAID RS 8999. HOWEVER THE COMPANY CHEATED ME & SEND A GOOD ONE F5 CELL PHONE WHICH IS OTHERWISE AVAILABLE ON EBEY.CO. & OTHER E COOMERCE COMPANIES AT THE RATE OF RS 4150 TO RS 4200 WITH 8 GB MEMORY CARD FREE. IN MY SET EVEN MEMORY CARD WAS NOT SEND. MOREOVER ITS PROCESSOR SPEED IS 1.3 IN LIEU OF 1.7 AS SHOWN IN SPECIFICATION. APART FROM THIS SD CARD IS DEFECTIVE, PROCESSOR VERY SLOW, INSTRUMENT GOT HEATUP ON 5-7 MNTS TALKING OR 20 CHARGING?

Very worst site and poor management of KAUSA.COM I have purchase 2 T-shirts normal size received small size with tag "XL" (Xtra Large). So, Around 20 times I contacted through Kausa Portal but still I have not received any positive response. Unable to add screen shot due to down Kaunsa.com

Dated 03.11.2014 To The CEO/MD, Mify Solution, Pvt. Ltd. SF 204, Singhal Tower, sector 58, NOIDA, U P.- INDIA. Subject :-- Fraud/cheating regarding the product. Samsung Galaxy S5 Sir, Undersigned had booked/purchased one Samsung Galaxy S5 cell phone vide order ID no [protected] on 19.10.2014 and paid Rs. 8999.00, allured by DEWALI offer/today’s spl. Offer. I have received a parcel from currier (today about 12.30. pm). On seeing the parcel I am shocked that It is not containing the same phone which is prominently displayed on website. Your website nowhere disclosed that this Galaxy S5 is not from Samsung Company but from some local brand. This cell phone is deceptively and dishonestly similar to genuine Samsung Galaxy S5 cell phone which gives impression to customers that they are purchasing genuine Samsung Galaxy S5 phone. The Cell Phone displayed on website is deceptively similar to Samsung Galaxy Phone, It is depicting same Samsung Galaxy S5 phone’s replica. It also levelled as Galaxy S5. This false and mischievous replica of Samsung Galaxy S5 is sufficient to trap innocent customers by projecting that it was Samsung Galaxy S5 cell phone. This replica image of phone defrauded customers as they are considering that due to Diwali sale/offer they are getting same Samsung galaxy genuine S5 phone on cheap price. This fraudulent and dishonest misrepresentation amount to cheating and punishable under the law of the land. More so selling of replica/deceptively alike phone also amount to infringement of copy right and trademark of the reputed company- M/s Samsung in the present case, thus, you are liable for copy right/trade mark violation. Apart from this your act and deed amount to unfair trade practice, thus, you are also liable for unfair trade practice-an actionable civil wrong in India. You are requested to provide me genuine Samsung Galaxy S5 phone, as you projected and impressing on your website within 3 working day of receipt of this notice, failing which I shall file FIR For cheating/fraud against you apart from initiating the proceedings before the competent court for copyright and trade mark infringement as well as for adopting unfair trade practice at your risk and cost. I will also constrained to put all this fraudulent act on your part on your website so that the viewers will be appraised of this fraud/cheating and think twice before purchasing anything from your website. I have collected sufficient documentary and oral evidence to nail your concern. Awaiting your reply ASAP. P K SHARMA [protected]@yahoo.co.in [protected] EXSSPP/CBI/DELHI EX STANDING COUNSEL/CBI/DELHI

Sellf have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . We have sent back product as per guidelines of kaunsa and seller had receiived product on 25 oct 2014 . From then kaunsa Responce ws we will get back with details And neither they Refund nor confirm when they will do so. Their escalations team also not responding and mot comitted for redund

self have orderd an Emporio Armani AR5905 WATCH and have received it. On receipt it was found faulty and fake. Chronograph dails were not getting reseted and cross checking withservice centre they told me that the watch is replica and not original . Self have sent the product to seller as guided by the kaunsa, product have been receivee by seLler on 25 oct14, houever kaunsA is not refunding aper terms and conditions . Have called up 10 times till and mailed 10 times their responce is to revert back and that never happens

order number-[protected] ITEM NAME- samsung GALAXY S5 MOBILE. i had received my ordered mobile on 13/10/2014 monday .Mobile i had received not working. Network signal not working so that not possible to make a call. Second thing in your advertisement this phone is dual sim but received phone is single sim and phone specifications not correct compare to your site advertisement.I informed my complaint to your custom care by email and phone but no responds from your side.I regret to inform that no reply from your side last 72 hours.i attaching two photos of mobile.. Looking reply from you