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Kaunsa.com / Mify Solutions Complaints & Reviews

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Updated: Sep 27, 2020
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Kaunsa.com / Mify Solutions reviews & complaints page 3

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H
hksharma2712
from Delhi, Delhi
Jul 18, 2015
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Address: New Delhi, Delhi

My order id Kaun/415329 dated 05/04/2015. The company is neither refunding my money nor crediting points to be redeemed through purchase only., My complaints regarding this, are also neither responded properly, nor being resolved. A number of such complaints can be seen at their site, which clearly indicates that this is a fake/cheat company engaged in mal practices.
customer support has been notified about the posted complaint.
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    M
    Muraligovind
    from Jamshedpur, Jharkhand
    Jul 14, 2015
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    Address: East Singhbhum, Jharkhand

    Sir, I have not recieved my item Electric rechargable heatpad order no--[protected] [Registered ph no [protected]] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for my amount paid to buy different item and that has also NOT done for the past 15 days.This is the worst Online fraud Site i have have ever come across.The call centre lady does not reply properly, cuts off the phone connection if cannot give proper answer.This site has all facilities but does not reply or give feedback itself only when we call and also does not reply to the queries even booked complaint via ticket proceedure.I have wasted more than Rs-100/- on phone calls for the item for a order of Rs.320/- amount of money is not a problem But these type Fraud Sites must be banned.G.Muralidharan
    customer support has been notified about the posted complaint.
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      M
      Muraligovind
      from Jamshedpur, Jharkhand
      Jul 14, 2015
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      Address: East Singhbhum, Jharkhand

      Sir, I have not recieved my item Electric rechargable heatpad order no--[protected] [Registered ph no [protected]] since more than 75 days.I have aproached more than 6 times by phone and got a reply that i will recieve in next 7 days for three times, then your call centre said the Item is defective and cannot do refund due to techical problems and was compeled to by another item.This is not justified.They said i will get a voucher no: for my amount paid to buy different item and that has also done for the past 15 days.This is the worst Online fraud Site i have have ever come across.The call centre lady does not reply properly, cuts off the phone connection if cannot give proper answer.This site has all facilities but does not reply or give feedback itself only when we call and also does not reply to the queries even booked complaint via ticket proceedure.I have wasted more than Rs-100/- on phone calls for the item for a order of Rs.320/- amount of money is not a problem But these type Fraud Sites must be banned.G.Muralidharan
      customer support has been notified about the posted complaint.
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        J
        Joy Singhal
        from Delhi, Delhi
        Jul 5, 2015
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        Address: Gurgaon, Haryana

        I ordered a Mi powerbank 10400 mAh through kaunsa.com. The item I received was damaged from the edges and was not working. It appeared as either used product or the fake product. I tried contacting kaunsa.com through complaints at their site, no response was received. I called up at the customer service contact no., but the said no. doesn't exist. I also called up to seller, but he also didn't entertained. Now I want to file complaint in consumer court against such online portals. Kindly help and suggest.
        customer support has been notified about the posted complaint.
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          H
          HRUDAYA@
          from Kolkata, West Bengal
          Jun 18, 2015
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          Address: Cuttack, Odisha

          KAUNSA.COM. MY ORDER NO. [protected] on Date.02/06/2015 I have purchased a product in KAUNSA.COM after confirming the customer helpline[protected]/[protected] . I have purchased from the Elegant Cotton Printed Saree With Blouse Piece D No LM4012 through netbanking Rs718.00. They confirmed my payment and advised the delivery date on 17.06.2013. on dated 17/06/2015 complain ticket No-Kaun/T437525/[protected] Still now i have not received the product or Refund, i called customer desk phone number is switch off from Kaunsa.com. They are cheating the Customers showing Fake Offers and not refunding the amount. PLEASE HELP ME IN RECOVERING MY MONEY BACK.
          customer support has been notified about the posted complaint.
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            S
            Syed Naimathulla
            Jun 15, 2015
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            Address: Chennai, Tamil Nadu

            I had placed Order Number Is [protected] and so for not received i raised several tickets and they are not bother to reply after several attempts I contacted them received false promises. one off the main mobile No. given on their side itself replying that it is not in service
            customer support has been notified about the posted complaint.
            Fraud company
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              V
              V.C.KHOPKAR
              from Mumbai, Maharashtra
              Jun 9, 2015
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              Address: Thane, Maharashtra

              I, after looking at the credit card issued by Citibank tried to enter the card Number But the system didn't allow This was while Entering Rs.399/- for Toshiba Laptop Portage Z930X3436. Therfore please advise me How I should I make the payment to you. - - - VCK
              customer support has been notified about the posted complaint.
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                M
                Mintoo Thakur
                from Mumbai, Maharashtra
                Jun 3, 2015
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                Address: Gautam Buddh Nagar, Uttar Pradesh

                date of incident 7/05/15 return by hand on 8/05/15 number - [protected] i had order a blackberry trouch 9800 phone and i had got a fake product immediately i called there customer care number they provided return address by mail to send that product i hand submitted by had address is Return Address: Mify solution, FF 09, Omaxe Park Plaza, Shakti Khand- 2, Nr. Sawarnjayanti Park, Indrirapuram, Ghaziabad - 201012. now after received the product since they are saying this and that week but not received the payment back i had paid through credit card. order id[protected] order no - 50689. i have all the details and mails with me.Please help me on this matter.
                customer support has been notified about the posted complaint.
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                  G
                  gauravparashar09
                  May 31, 2015
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                  Address: Gurgaon, Haryana

                  On 7th May, 2015 I got an offer of I phone6 at 12999 INR from Kaunsa.com. Same time I did a payment through my credit card. but later I found the brand name of the product was not Apple. I cancelled the order on 09th May and they also confirmed me to revert back my amount with in 15 working days. But yet I didn't received my balance...I am attaching the proof of entire process...
                  customer support has been notified about the posted complaint.
                  Jun 05, 2015
                  Updated by gauravparashar09
                  Hello,
                  Yet I didn't receive any reply from kaunsa.com. Please look in to this matter
                  Jun 10, 2015
                  Updated by gauravparashar09
                  Hi,
                  Yet I didn't get any thing from kaunsa.com and they are not replying my email also. pls. look in to this matter.
                  Regards
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                    A
                    ajith46
                    from Ernakulam, Kerala
                    May 19, 2015
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                    I have place an order to your site on 10th march 2015 (Kaunsa.com - order no [protected]). After one month, I did't got product or otherwise refund money any. I have complaint earlier and no response . details of payment Thank you for your order with Mify Solutions Pvt Ltd We hope you enjoyed the simplified and faster Citrus payment experience. Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction on http://www.kaunsa.com was successful. Your order details are as below Merchant Order number: [protected] Citrus Reference Number: [protected] Order Amount: 425.00 INR Transaction Date & Time: Mar 10, 2015 11:14:53 AM To Track delivery status or information on your product please contact Mify Solutions Pvt Ltd or log on to http://www.kaunsa.com. Please do not respond to this e-mail. For any payment related queries, contact us at [protected]@citruspay.com and we will be glad to assist you. Thank you again for transacting with Citrus Pay
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                      R
                      royya
                      from Kakinada, Andhra Pradesh
                      May 6, 2015
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                      Address: West Godavari, Andhra Pradesh

                      sir, Request you to returned back my amount to my account immediatly...your executive has not given proper explanation...and you the people are given invalid voucher numbers...and we are very difficulty to purchase goods from your website. i need not to purchase any goods from your site.and your site was should not reach customer satisfactory levels... i request you to returned back my payment lying with you. Thanking you for anticipation... Regards, Ravivarma.
                      customer support has been notified about the posted complaint.
                      please resolve my complaint..

                      Not received the product even though ordered two months ago.

                      I ordered a mobile phone on kaunsa.com two months ago, promised me that they will deliver the product with one month. But not yet received the product.I called them many times but not responding to my calls any time.
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                        Ajit Nathvani
                        from Rajkot, Gujarat
                        May 3, 2015
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                        Address: Rajkot, Gujarat

                        Published Sale o[censored]nrealistic price for television. Upon ordering payment is debited to my bank account, through net banking, but order not processed/delivered. The given telephone No. on the website, does not work. I am available to be contacted at ajit.[protected]@mvsynergy.com and[protected] at Rajkot, Gujarat, India. I have the order confirmation and payment debited records.
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                          Chugh Rajni
                          from Gurgaon, Haryana
                          May 1, 2015
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                          Address: New Delhi, Delhi

                          I had filed a complaint earlier also regarding Kaunsa.com charging my card twice for a watch I ordered which they did not have vide order nos. [protected] and [protected] in the month of Sep'14. On repeated calls I got to know that they did not have the product for which they charged me twice and they refunded one amount in the month of Oct'14 but the other amount they have not refunded inspite of my various calls. When I filled this complaint earlier thru you they promise to deposit the amount in 3 days but even after a month or so no such amount has been deposited in my account
                          customer support has been notified about the posted complaint.
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                            H
                            Harish Gumber
                            from Jammu, Jammu and Kashmir
                            Apr 29, 2015
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                            Address: Udham Singh Nagar, Uttarakhand

                            My order I'd is HOM/KIT/BRA/33034 They delivered it and I received a broken piece I sensend it on my behalf for exchexchanexchexchangeexchexchanexchexchange aand it has been6 months now the don't receive my call and not even sending me the correct product
                            customer support has been notified about the posted complaint.
                            My order name is Rajesh taneja
                            And mob no is [protected]
                            Sir kaunsa.com customer called me and asked me to reach near the ATM and do follow the steps he said to receive the amount I did followed but my account got debited with rupee 1200 instead of crediting
                            Sir the made a fraud of me and took rupee 2400 from me plzz help in returning my amount

                            products are duplicate cheap

                            i had ordered for rayban goggles, to my surprise all the goggles were duplicate, no one picks up the customer care number.
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                              R
                              royya
                              from Kakinada, Andhra Pradesh
                              Apr 28, 2015
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                              Address: West Godavari, Andhra Pradesh

                              Greetings.. sir, i was purchased goods from you on 27th march-15 sum worth of Rs.1766/- through credit card to Mify solutions.. but that consignment was not received till date. Request you to let me know about the same awaiting for your quick reply. Regards, Ravivarma.
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                                Yagnesh Kotadiya
                                from Khajuraho, Madhya Pradesh
                                Apr 16, 2015
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                                Address: Jamnagar, Gujarat

                                order no.[protected] i placed an order but i paid for the product but i want to know about the status . i called up cc for known the order status but they did not provide me proper response. mode of payment-net banking contacted brand
                                customer support has been notified about the posted complaint.
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                                  jayagopal0303
                                  from Vijayawada, Andhra Pradesh
                                  Apr 9, 2015
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                                  Address: Pondicherry, Puducherry

                                  My phone number is [protected]..

                                  I have been purchased one i - phone cloning in kaunsa.Com, i paid rupees 10000, after 3 days it is not working, i returned to your company, still i am waiting more than five months, i dident get any response from your sides
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                                    Swapnil Vaishnav
                                    from Nashik, Maharashtra
                                    Apr 8, 2015
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                                    I place order to kaunsa.com my order no was :-[protected] for maxel trimmer of 10th march 2015 but till today 8th april 2015. i dont recd my product & customer care of kaunsa.com is very poor customer service they have they dont know about any information of order they always verbally said that you will receive your product within 24-48 hrs. i already made payment thir no is [protected] i want to tell all the cunsumers that pls dont buy any product from kaunsa.com. it is fake. contact me on my cell urgently.
                                    customer support has been notified about the posted complaint.
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                                      JEGASURIAN
                                      from Chennai, Tamil Nadu
                                      Apr 7, 2015
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                                      Address: Chennai, Tamil Nadu

                                      I am registering complaint against kaunsa.com for not delivering ordered product. My Order Number:[protected] Order Date:[protected] Product: Casio Edifice EF 535BK 1AV Paid Amount:Rs.3240 Delivery Time:7-10 Days(As in kaunsa.com Website order page) But (7.4.2015) still i didn't get my product. i called to kaunsa.com customer care number many more times. she said please wait for 7 working days. Please do the needfull action
                                      +1 photos
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                                        S
                                        Swati Bhushan
                                        Apr 7, 2015
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                                        Address: Pune, Maharashtra

                                        KAUNSA.COM. MY ORDER NO.[protected] I have purchased a product in KAUNSA.COM after confirming the customer helpline[protected] they confirmed the order was made on 18th February 2015 Still now i have not received the Refund, i called customer desk no proper response from Kaunsa.com. They are cheating the Customers showing Fake Offers and not refunding the amount. PLEASE HELP ME IN RECOVERING MY MONEY BACK.
                                        +2 photos
                                        customer support has been notified about the posted complaint.
                                        Apr 20, 2015
                                        Updated by Swati Bhushan
                                        let me know if i can take individually any legal action against them
                                        still no refund received!!!
                                        i would really urge consumer forum to do something about these people, today is 20th and still no refund! Please let me know any further action that can be taken against them legally
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