Kaunsa.com / Mify Solutions Complaints & Reviews

dear sir
i have ordered NIKON D3100 ON KAUNSA.COM MY ORDER NO IS KA/161861/FHQXAMAZ, on date Sept 4th, and paid the amount Rs.20345/- by online transfer,
and my delivery is on 19 th Sept, but till date i have not received the product, no one answering my call and not replying my mails also, i have contacted escalation team through mail, still no reply from escalation team, i want my money back,
i suggest everyone not to buy from kaunsa .com, this is a fraud web site, govt should ban this web site, they are cheating people and playing with peoples money, please join hands to fight against this web site

order no :KA/173658/0QW4MAU6

R/S SIR, with refference to above order no I RAMESH C PATEL ONLINE SHOPPING SAMSUMG GALAXY MOBILE from kaunsa.com yesterday but i fogot play and win conditin .so irequested my deduction money RS 499/- refund me as soon as possible.

words worth(books) — deliver or not

Der sir,


We hv sent courir on (Nilgiri) on 9/04/2009 so that we want to confirm this courier deliver or not.

Mr Dilip Shekhar
Wellston (Niligiri) Tamilnadu 643232

Black Berrys — Courier Still Not Recieved

Dear All,

We have Still Not Recieved Courier Which is very urgent.Pod No.[protected] .

But the courier is delivered to another cosignee whose Pod No.[protected] couriered on same date

Is this the service suits to your standards?

Regards

Vineet .

I received no product — Bill but not ordered

My bank statement shows two payments to Amazon.com both dated 7/03/09
AMAZON.COM AMZN.COM/BILL WA $27.01 07/02/09 21:50:28
AMAZON.COM AMZN COM/BILL WA $48.04 07/02/09 21:50:28I
I did not order or receive product. I have no documentation, check book record, or invoice.
I checked my purchases for the year 2009, and there was no purchase during the July period.
Can you help?
George Preiss
[protected]

I ordered a Warriors in Pink T-shirt for my sister on Oct.20 I was told it would be the end of November I was billed but havent gotten the T shirt, its supposed to be one of her Christmas presents, can you help me or contact me or something.

Deals N You — Product Not Delivering on time

Dear Sir,

I have bought a blackberry storm from Deals and You and made the payment by my debit card. I placed the order on 31 August 2011 and they gave me Order no. 228884. In their fine print they have written that the order will be shipped within 21 working days. I didnt got my product till now and when I called them on 21 August 2011 they said your 21 days will get over on 3rd of october as we dont include saturdays, sundays and public holidays. I asked them that why you didnt put this on your fine print...... they say its in our policy only. I asked them to cancel the order. They said we can only forward the request but dont gurantee if your request will be placed or not. Today on 22nd August I called them again to check the status.... they say they will get the reply minimum 3 dayz and you should ask the status only on monday. I am very disgusted and harrassed. Please talk to those peoples and get me my money back as they have blocked my Rs.9699 since 26 dayz and I didnt got anything and nor expecting.


PURCHASERS FROM DEALS AND YOU BE CAUTIOUS....... THEIR CALENDER DAYS ARE 3 IN A WEEK. SO IF YOU WANT TO GIFT SOMETHING TO SOMEONE........ ORDER ATLEAST 5 MONTHS BEFORE AND BLOCK YOUR MONEY.


Thanks

Regards

Shankar Mittal
mittal.[protected]@gmail.com.

black barry -curve8310 — change phone

dear sir maine jeetledeals se ak mobile blackbarry curve 8310 kharida hai jo maine online/ news peper set dekha tha color & modle dono difrante hai complante karne per bhi koi respance nahi mila kirpaya mere mobile set ko change karane ki kirpa kare.
thanks
santosh kr jaiswal
sitapur utter pradesh pin 261001
Mo.[protected]

narmal

Deals N You — Watch

Hi to all,
I bought one product from deal n you, n after 21 working days I tried calling them up for the delivery of my product, they told me sorry this product is out of stock and we will refund your money back. And till now I have not receive my money. I bought this product in march. I m sending mails to there customer care but they r not responding. Please take corrective action towards them so they will not do this kind of fraud with some other person.

Kaunsa.com — Not delivering material purchased online

The material is not delivered against order no. Kaun/12119 . the due date of delivery was 18.07.2012. Which is expired.. now. Do not know what to do?

Online Payment Charged, item not delivered
I had ordered a 7inch 3D tablet worth Rs. 5999/- from this website. My Order No. is Kaun/13245/PTA1WRVA8W, but product not delivered till due date 15/08/2012. Since 4-5 days, the status showing is "delivered" but product not received. There is no information of courier awb, nor any communication from their side whatsoever.

Adding fuel to the fire is the fact that nobody answers their numbers advertised on their website, causing deeper concerns that it might be a fraud.

Not only that, numerous people have filed complaints against them for fraud in the consumer court websites with same complaints. (product not received even after full payment beforehand)

They have 4 websites (that i have found so far): Kaunsa.com, exportmart.com, stoneindia.in, textbooksdropship.com
All under the company "mifysolutions.com", and the contact numbers given on all websites are bogus. Neither does anybody reply on their emai id's provided online.

Request you to take quick action against this kind of fraud.

KAUNSA.COM CONTACT NO.

[protected]
[protected]
[protected]

Kaunsa.com — Delivery of Faulty item

Sir, I bought a Samsung Galaxy S advance mobile phone through Kaunsa.com. While I received my phone,to my shock, i found that it is a refurbished one. Nowhere in the website have they mentioned that they are delivering used phones. The customer care doesn't attend the calls. I feel cheated.Please take action

Kaunsa.com — need to cancel the order, no response from company

i ordered a mobile phone from kaunsa.com
order no-KA/62515/HKWDVLRA
i need to cancel the order but there is no response from the customer care or the website.
please help me

I have purchased the product KARBONN TABLET online from KOUNSA.COM from Delhi. On the site of Kounsa.com they have mentioned that
the product will delivered within 7 to 10 days. 1 month has passed and there is no any delivery of my product.
I have already paid the amount of the product using online transfer. The amount is Rs.6635 (Order Number Is KA/98159/Z8JV0QM1 ) I am very dissapointment with the service of Kounsa.com. Its fake
I have ordered the product to gift to my brothers birthday, Birthday already over,

While calling customer care they are saying that it will get delivered within this weekend. The same word they used always and always.
SO PLEASE DONT BELEIVE KOUNSA.COM NEVER. I will report this issue to media also.

WORST SERVICE

GUYS DONT BELEIVE KOUNSA.COM. Its fake. They will not deliver any product . They have only site no product

I book a beetel land line m-77 on 4-4-2013 my order ref.no.is-68057, but i don't gate my product, when i call helpline no. Was helpless he ask me about shorten of item after receive my money, but on site they also ready to book same product, i can't understand how they supply same product which already short.i thing this site is farzy

Sub : Complaint against Kaunsa.com (e-commerce fraud)
Respected Madam / Sir
I want to inform you that I am facing problem of e-commerce fraud . I ordered a Black berry (Blackberry Curve 8310 worth Rs 4083/-) mobile phone from Kaunsa.com site on 12th June, 13, which was supposed to be delivered by 28 june 2013, but after 11 days I call back (CUST. CARE NO.[protected] them for asking about my product, then they told me that my your product has been sold out so we can not delivered to you your product, I was shocked then I told them now give me my money back, they told that we can not back your money, we can issue a voucher worth rs 4083/- only, after many calling by me, finally they issue a voucher Rs 4083 /- then I order again blackberry 8320 Titanium Gray worth Rs 5248/- (I had to pay extra payment Rs 1165 /-), after that my new order due date is 12 jul 2013, but my product is not received yet (dt 24 jul 2013). I called them many times, I have posted complaint on Kaunsa.com’s Customer Services, but every time on phone and Customer complaint service both, I received every time same word that “Your product will be delivered with in 2-3 days. After, I tried, I try to search reviews on google.com about kaunsa.com, I shocked when read all reviews, I enclosed some more numbers of reviews with my letter. I have paid total Rs 5248 /-, please help me.
Respected Madam / Sir I tried calling their customer care number and customer complaint services.
This is fraud web site. I am sending some reviews and my credit card bill copy and some snapshot of my complaint which was posted on Kaunsa.com’s customer complaint services page.
Please help me.
Thanking you
Virender singh
My order ID Ka/133004
Full Id : KA/133004/ILFW5PEN
Mobile No. [protected]
Email ID : [protected]@yahoo.co.in
I have some document :
(1) Address of Kaunsa.com
(2) Credit Card bill
(3) Order copy
(4) Written conversation snapshot with cust. Care
(5) Some reviews of other customers

Sub : Complaint against Kaunsa.com (e-commerce fraud)
Respected Madam / Sir
I want to inform you that I am facing problem of e-commerce fraud . I ordered a Black berry (Blackberry Curve 8310 worth Rs 4083/-) mobile phone from Kaunsa.com site on 12th June, 13, which was supposed to be delivered by 28 june 2013, but after 11 days I call back (CUST. CARE NO.[protected] them for asking about my product, then they told me that my your product has been sold out so we can not delivered to you your product, I was shocked then I told them now give me my money back, they told that we can not back your money, we can issue a voucher worth rs 4083/- only, after many calling by me, finally they issue a voucher Rs 4083 /- then I order again blackberry 8320 Titanium Gray worth Rs 5248/- (I had to pay extra payment Rs 1165 /-), after that my new order due date is 12 jul 2013, but my product is not received yet (dt 24 jul 2013). I called them many times, I have posted complaint on Kaunsa.com’s Customer Services, but every time on phone and Customer complaint service both, I received every time same word that “Your product will be delivered with in 2-3 days. After, I tried, I try to search reviews on google.com about kaunsa.com, I shocked when read all reviews, I enclosed some more numbers of reviews with my letter. I have paid total Rs 5248 /-, please help me.
Respected Madam / Sir I tried calling their customer care number and customer complaint services.
This is fraud web site. I am sending some reviews and my credit card bill copy and some snapshot of my complaint which was posted on Kaunsa.com’s customer complaint services page.
Please help me.
Thanking you
Virender singh
My order ID Ka/133004
Full Id : KA/133004/ILFW5PEN
Mobile No. [protected]
Email ID : [protected]@yahoo.co.in
I have some document :
(1) Address of Kaunsa.com
(2) Credit Card bill
(3) Order copy
(4) Written conversation snapshot with cust. Care
(5) Some reviews of other customers

dont buy from kaunsa.com, unreliablie not comited, my order no ka/145489, product to deliverd by 20-7-13, till not delivered i paid money also, how to deal with such people

i have ordered for tissot watch and did not receive the same even after so many reminders.
i complaint send to them is as mentioned below.
kindly take action to get the product delivered or return back my money.



Hi,
What is the status of the delivary of the above mentioned product. you have mentioned below that its ready for delivary to me and reach with in 4 days as on 13 th of this month and not received for the past 10 days.
I am getting different answers for my mails from your company .
Can you resolve this without further delay.
The answer received from [protected]@em.kaunsa .com is as below.

Call us on: +[protected]
Email us: [protected]@kaunsa.com


Dear Valued Customer
Heartfelt greetings to you. Your Complaint is valuable to us and we will get back to you within 24-48 hrs.
Your Ticket No is : Kaun/T160528/QYWUDUPXKP
Your complaint :hi, with reference to the order id mentioned above, in the web site the delivary period is mentioned as 7 days. i haven't received any feed back on the delivary of the item nor the coupons as mentioned in the site. tried to contact the complaint cell ans its busy all the day. can i get confirmation on the delivary of my watch. G.ASOKAN.
For any other query or assistance you can contact our Customer Care Executive at +[protected].
Best Regards,
Kaunsa.com



From: Escalations Kaunsa.com [mailto:[protected]@kaunsa.com]
Sent: 13 September, 2013 11:26
To: Asokan G
Subject: Re: Non delivery of product for order no KA/160528/MJ89IP1V



Dear Customer,

We apologize for any inconvenience this matter may have caused to you.
We would like to inform you that as per seller confirmation your order is ready for the shipment and you would be receiving it within next 4-5 days and as soon as we received the tracking details from the seller side we will update you with the same
Regards
Escalations Team

On Thu, Sep 12, 2013 at 11:53 AM, Asokan G <g.[protected]@kone.com> wrote:
Hi,
The watch is still not delivered as mentioned in the website which is attached below.
I have not received any reply for my mails also.
Hope you will respond or else I am going to consumar court for action.


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Ref Id : Kaun/160528 | Regd. Email : g.[protected]@kone.com | Regd. Mobile : [protected]


Item Description Delivery Dt. Price Qty Order Status Delivery Status Action FeedBack


Buy Tissot PRC 200 Watch And Win Apple I Phone 5

BID/TIS/BUY/88712


12 Sep 2013 Our Price : 7999
Regular Price : 65000
Shipping Price : Free
Total : 7999
1
Success
Confirmed
[NA]
[Add Feedback]





Regards,
G.Asokan.

_____________________________________________
From: Asokan G
Sent: 05 September, 2013 12:08
To: '[protected]@em.kaunsa.com'; '[protected]@kaunsa.Com'
Subject: RE: Non delivary of product for order no KA/160528/MJ89IP1V


Hi,
I have not received the details of dispatch of my Tissot watch for the above order number.
I tried to contact the call center and no response and hence given complaint in the cybercrime, consumer court and in local police station.
Soon you will be trapped for cheating and will be behind bars.
All the best.
I love you.

_____________________________________________
From: Asokan G
Sent: 04 September, 2013 18:07
To: '[protected]@em.kaunsa.com'
Subject: Non delivary of product for order no KA/160528/MJ89IP1V


Hi,
I have not received the product for the above mentioned order number.
Need to know the status and delivary date of the same.
Regards,
G.Asokan.

Kaunsa.com — Order No.KA/166820/A8JNGU0Q reg.

Respected Sir Kaunsa send me a product on 16th Oct. but as per advertisement details product is not good. I attached details of Advertisement and kaunsa send me 10 Inch ACE tab. with 256 MB RAM and inbuilt Memory 150 MB. So Please help me for the change and send me actual product.

Kaunsa.com — Fake china mobile disguised as costly brands

Check out the Galaxy note 3 advertisement attached. The ad shows Samsung Galaxy Note 3. The real buy page doesnt show Samsung but doesnt clearly mention it is a china mobile. The UI is designed to fool you. Best part is for such mobiles the Cash on Delivery option is not available. Perfect trap

Dear Vijay,

We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@em.kaunsa.com.

Regards,
Kaunsa.com
Online Customer Service Team

I have booked a Multimedia speakers throug Kaunsa.com ag my order no. KA/164179/8UOVOMT6 on 12.09.2013, but noe it is almost a month but company is not in a position to sent my product. Whenever the call is given to call centre the only reply is you will get the product in 2-3 days., as this call centre peoples doent know any thing. Just they are kept to fool the customers.

Dear Deepak Rane,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 18 Oct 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Pl find my order details Order Number Is KA/164179/8UOVOMT6, Contact no [protected].
I think you are FOOL type of person, can't you trace my order from my email id & It is very much mentioned in my compliant. I really don't understand when Im writing here what is a need for sending another mail., it seems you donkey's are enjoying to harrass the customers.

I think no one from Kaunsa.com has understood what I mean to say[protected] as all the chutiya's are working in a Kaunsa.com.

Is there any one who can give some brain to the IDOITS of KAUNSA>COM