Kent RO Complaints & Reviews

The Kent Maxx on off automatic. Supply water for 2-3sec. Then off. Again start for a second them again off and start and off for a second. Poor service. Complaint 3 times. They charge 3000+ first time. Then they charge 700rs 2nd time and not give receipt for it. They say that they don't receipt book right now. They will send it later. Then 3rd time service man come and ask for last receipt and not repair without it. Now we decided to complaint...

Every time the tank is filled up, I switch off the power and switch it on only when it is nearly exhausted. I am asked to clean the tank once in four or five days.But unfortunately, I am forced to clean it daily because ants enter the tank and float on the water almost everyday.How they enter is unknown.After investing a huge amount on drinking clean purified water, it is indeed unfortunate to deal with the above crisis.Kindly instruct me...

I have following machine of kent grand+ mro installed at my home & lodged complaint for repair.
Machine sr.No. Kr[protected]
Installation month/year apr/2014
Machine is under warranty
Complaint no.[protected] dated 26.03.2016
Complaint: ro is not giving purified water. Candle chocked.
Problem: the problem not solved even after kent technician visit on 28.03.16 through authorised vendor kamla kent,...

Mahi enterprise is the authorised sales and service for Kent in Gandhinagar.
This dealer is biggest cheater.
They came for service and without setting ppm to 100 they left with a service bill of rs. 1450.00
When I checked ppm I found it 250.
When I asked them to come and get it correct, they asked me 300 rupees.
When I ask them that it's ur duty to set the ppm during service than they told me "sir aapne...

I purchased Kent grand RO 6 months before and from that moment it is continuously giving problems.
I called customer service 5-6 times and they send their service engineer but none of them are able to rectify the problem.I told company to replace this product as it is not genuine but they are neither replacing nor repairing this machine.
Kindly advise I m very much dissapointed with the service offered by Kent and want to take...

Kent ro — kent ro worst quality product

I have bought kent ro (Product code kr [protected]) 9 months earlier and in this period this worst quality product stopped working 5 times even from the day of instalation they replace the part that control the tds. After that they change its sensor then carbon n filter etc.I have raised multiple time complaint with customer service in the meanwhile. Onces without coming they use...

I have purchased kent pearl(model no.-KR[protected] last year[protected].it has 1 year warranty.within the warranty period many times it stop working.many times its technician come and replaced its part and charged its price.recently it face same problem and i called to kent service center (phone-[protected]) at 17th march 2016, they replied -"within 24 hrs senior engineer will visit ".but no one has came.i again called to service center at...

I have purchased one kent RO grand plus water purifier from M/S Shree Krishna weighing system, waidhan, singrauili on 2/08/2015.some time before it came to my notice that the machine installed at my home is not having any serial number nor the same has been mentioned on bill.Also warranty card was no provided by the dealer.I raised the issue with kent service team and dealer both, but they are consolidating me with free services offers only.No...

Since six days i have been following up regulatory and no response at all with Kent customer Care,

Date of incident 16th Mar 2016,
Model : Kent grand + water purifier
Mb: [protected]
Warranty of the product end by Sep 7th 2016

Issue ; Water is leaking and pumping was not working now the machine is dead.

I have been trying to each customer care they are not helping us at all.br...

Within 1.5 yrs, we have replaced all the parts of the Kent Mineral Purifier. if we check with the agency they say that its normal that you spend around Rs 6000 as maintenance.

Why the hell would someone buy a product that cannot survive even for couple of months and we have to put in so much of money to get it fixed.

Please if a customer need to pay additional Rs6000 everytime then also put that in your adding...

I have bought kent ro (Product code kr[protected]) 7 months earlier and in this period this worst quality product stopped working 5 times. I have raised multiple time complaint with customer service and they do not respond properly. Even without coming they use send message that complaint fulfilled and you are satisfied with service.

They use faulty material just to satisfy customer at time of service and once they leave your...

The motor is not working .. we complain lots of time but they came after 2 week and claiming money for the repair Motor thou it is in warranty period....

Hello sir hamne meerut ka begumbagh Kent dealer se purchase kya tha laken unhone hamko pre filters nhi da na hanko batya ki ye alag purchased karna hota hai very bad sir constumer ko dhoka mai rhuka agase kyo item Kent se purchased nhi karga gaurav johri ka name se registered hai 2015 mai purchase kya that 0% wastage wala very bad kent...

Dear sir
On 9th March ur technician is came for servicing. We Paid him 3150 amount for parts after paying money and many things replace in Kent the problem isn't solve, he said he will come back by 10th but he didn't come till now. I called him many times but no response by him and his company, I spend lot of money to him. I am from vizag that person name Santosh his company name is SRI THIRUMALA AGENCIES VIZAG. Please do something...

15 Mar 2016
Place Greater Noida.
sales rep, Kent, Mr ajay singh woefully unaware of the ingredients of safe drinking water as required by NSF. When requested to provide the certificate for the required ingredients, we were give copy of a certificate dated 08 Feb 2006. When contacted, the Manager, Mr ranjeet singh first confirms to meet us with the latest certificate but within next one hour conveys he is too busy.
Is...

After buying Kent supreme getting a service is becoming impossible, I have changed filter on 15th Nov 2015 which is just 3 months paying 2500 and again the taste is spoilt of water . Everyday calling service centres and they making fool of our time, regretting buying Kent...

I have kent Ro Grand+ machine number – KR[protected] model kent Wonder
I purchased it @16 K and since then I am facing lot of issues with this product. Every other month some or the other problem happens and we have to call for service.
The RO stops working completely. Technician said that there is some internal hardware issue, The service man changes that electric component and Filters and the story repeats again. RO filter,...

My kent ro water purifier is about 15 months old. On the 12 month i had to get the tap changed as it was leaking. On the 13month soon after the 1 year of warrenty period the filters burst and started leaking water. We called for service and was told to get the entire filter system changed. We changed it for rs 4500.
Right after this in 2 weeks time the kent ro system has started leaking again. I am tired of paying for service and...

My Kent Purifier is not working from last 2 and half months. We hav lodged the complaint about it several times but we dint get any response which is realy annoying. Please see through it as soon as possible....

Sir,
We have purchase a kent mro prime,
Machine no: kr[protected] on 22.02.2015 at cuttack.

Our utilization is also very negligible as we are only 2 members in our family. So, now presently we shifted to bhubaneswar from cuttack and the purifier was installed by the kent service engineer on around 20-25th jan, 2016.

Now on 7th feb, 2016 the kent got switched off automatically. We dont know the reasons...