Kent RO Complaints & Reviews

My kent ro water purifier is about 15 months old. On the 12 month i had to get the tap changed as it was leaking. On the 13month soon after the 1 year of warrenty period the filters burst and started leaking water. We called for service and was told to get the entire filter system changed. We changed it for rs 4500.
Right after this in 2 weeks time the kent ro system has started leaking again. I am tired of paying for service and...

My Kent Purifier is not working from last 2 and half months. We hav lodged the complaint about it several times but we dint get any response which is realy annoying. Please see through it as soon as possible....

Sir,
We have purchase a kent mro prime,
Machine no: kr[protected] on 22.02.2015 at cuttack.

Our utilization is also very negligible as we are only 2 members in our family. So, now presently we shifted to bhubaneswar from cuttack and the purifier was installed by the kent service engineer on around 20-25th jan, 2016.

Now on 7th feb, 2016 the kent got switched off automatically. We dont know the reasons...

Till now I have spend more than 25 thousands to get it repaired. Everythreemonths it gives trouble every time they replace all the parts and charge five thousand where it doesn't work for few months. This is the karthik warning I am giving to the company. Though themail company know that these are defective products not bothered of the consumers still fooling them. I am going to take this to consumer court and publish in the media...

Dear Sir,

We have compliant on 24th Fab.16 for regular service maintenance purpose, But Your Service Engineer came to home replace the Prefilter but the not settle the TDS, He comes another day and replace another Part of Flow Controller. Then Filter is totally stop then he came next day and told him to change the Electrical Socket Last 2Days before.

Still he not getting any reply.

Before Filter...

Kent RO installed on 21/03/15 again started leaking water from Carbon cartridge on 10/03/2016. This cartridge has been changed three times since 21/03/15. One time they charged Rs 400/- towards replacement of this Carbon cartridge as it was blast. Sedimentation filter also chocked due to poor service given by service engg. as told by their service engg. They also do not issue any proper bill that means it seems company is not depositing govt....

I Purchased Kent Grand + on[protected], With serial no: KR[protected] from a local shop in Vasai, it was working fine & service was done regularly till one year. On 7-7-2015 my RO filter, Sediment filter & Carbon was changed by a local distributor Parmeshwari Associates, Bhayandar(E) Mumbai.
It was working fine for next few months & all of a sudden it stopped working & the technician from Parmeshwari came onsite on[protected] & advised...

Kent RO — Not working (Defective product)all insects are there

Shilpa
I have kent R0 pearl

I purchased it @18 K and siince then I am facing lot of issues with this product.
I m fed up .all insects are there .We are drinking insects water after spending a lot .
. Technician not do anything and the story repeats again.

there is space for insects to go ...Change my ro
br...

Ro Machine.No. -KR[protected], Registered Mobile No. -[protected], Request noted to coustumer care of Kent RO for instalation on 04 March 2016.But No. any Tecnician/Engineer visit to my home for instalation of a new Kent RO machine....

Dirty water coming from kent ro prime (prefilter+RO+UF+UV). Black paricles coming in water. even after raising complaint for 24 hrs, complaint is not addressed. This is 3rd complaint in a month.

I want this defected product to be replaced with new one. and kent proving better service on product....

I have kent Ro Grand+ machine number - KR[protected] model kent grand + mro.
I purchased it last year @16 K and since then I am facing lot of issues with this product.Every other month some or the other problem happens and we have to call for service.
The RO stops working completely. Technician said that there is some internal hardware issue, The service man changes that electric component and Filters and the story repeats again.br...

I have kent Ro Grand+ machine number - KR[protected] model kent grand + mro.
I purchased it 3 years @15 K and since then I have spent 20k in repairing it. Every the service guys charge 3k-5k . Some or the other component has to be replaced.
Every 2 months the water exit get blocked. The service man changes electric component and Filters and the story repeats again.

Over all I am fed up with this product. I have...

We have purchased kent pearl purifier at khammam-507001, one month ago.We contacted company employ of kent through phone and we purchased it.He said that he will send the bill in two days of purchase.But now one month has passed away.If we call him no response.Take necessary actions to resolve this issue.We have not yet received the bill.

Service man details:
Siva sai sneha marketing,
N.S.T road
Srinivasa...

I am using Kent Prime Ro and is covered under warranty. Every 15 days some or the other problem happens and we have to call for service. I would request for replacement of the machine....

Lot of time we complain for servicing still every say I will come in two days still no one can came last three months .
At that time filter totally stoped so you request you please send service engineer tommoroww in the morning
Contanct to me on my below number [protected]...

15/02/2016, complaint no.[protected]
client name :nisha agarwal [protected],

has we have request for re-install ion on given address:

5/c, sagar apt, sagar sarita sangam complex, b/h sargam shopping centre, umra jakat naka surat-395007.

As we call to customer care they said in 12 hour the will re-installion then again we call on 16.02.2016 they said that complaint we complete in 24 hours.Then...

The purifier is not working from more than one month. Already complained to company Customer Care on 01.02.2016( complaint no[protected].
No response is coming out, though calling the Customer care on a regular basis....

My Kent Pearl Mineral RO Water Purifier having Serial No.KR[protected] which was purchased on[protected] and now it is still covered under the warranty period, is not functioning from yesterday....

Hi Team,

I recently (1st Feb 2016) purchased kent RO water purifier since then already 3 service people visited my house for different issues I'm facing with water purifier. Today one more technician visited and confirmed motor is not functioning and sensor is not working. I'm very surprised to see this kind of issues for the new product. I'm totally not satisfied with the product.

Also when it overflows the...

I have bought kent water purifier on October 2015 but from its 1st service)(which is free) leakage begin. Three times 3 technicians came but failed to solve the problem. Now the warranty period also expired. I request you to replace the product or solve the problem immediately. Waiting for immediate action. Thanks my kent ro grand plus machine no. KR[protected] from nawang Chhering l-99 Laxmi Nagar Delhi 92...