Kent RO Complaints & Reviews

Sir we have installed kent ro ser no KR[protected] kent elite at HQ 137 works engineers (Army unit) at dimapur Rangapahar military station.. The same was installed on 30 april 2015. Your product is not working since last 3 to 4 months. There are number of complaints lodged at service centre dimapur, but they are not attending the complaints. We are the largest consumer in dimapur state being army institution. Please look into the complaint...

Sir, Me canteen store department se Oct 2015 me Kent RO + Purchase kiyatha mene Nov me 3 time complain kiya per us mahineme ek bar bhi visit nahi Hua or Dec me bhi abhi tak 2 time complain Ki he meri last complaint 21 ko Ki usme 24 hrs ka time Diya tha lekin koi repair karne nahi aaya fir 23 Dec ko phir phone kiya to 12 hrs ka time Diya firbhi koi nahi aaya fir 24 Dec ko samko phon kiya jisme firse koi visit karne nahi aaya fir aaj call...

We have an AMC for last 6 months. For last two weeks the water purifier is not working. I'm calling the agent (Raindrops Services, Bangalore). They keep lying that "technician will go today", but he has not yet come. This is in spite of the fact I've been calling them everyday. KENT is a FRAUD company having fraud agents for servicing!!!...

Hi, I had requested for a service for my Kent Purifier yesterday. The service person has not given me any copy of service receipt. when we asked for it he said he doesn't carry it. The bill amount was 2100 which includes service charges, change of 2 filters and adapter. I called him in the morning again asking for same but after waiting for full day i have not yet received any response. As per my knowledge the payment receipt should be given...

Hi I have bought Kent Ultra Water Purifier from Snapdeal and my order ID is [protected] and suborder id is [protected] on dated 19th October. My invoice number is 888341/15-16/O-5300 and received order from Snapdeal within 10 days. First time I contacted the customer care on 8th of November. Then they rejected my request saying that my phone is out of reach. Again I raised the request second time, same thing happen to me that my service...

Product Model No. 11022. Bought online vide Invoice No. S3C18F/15-16/1815 Invoice date 12 Oct 2015. Snapdeal delivered on 25 Oct 2015. Since then machine could not be used. Machine is not getting on when Power button pressed after connecting to wall socket and switched on. Complained to Kent on phone. SMS came from Kent "Your Case ID WB/1031007 on 31.10.15 assigned to Piyash Engineering Works, Nabin Chandra Lane, Kolkata." Waited 4...

I had purchased Kent ULTRA UV water purifier on[protected] KA[protected]. Since then post warranty period, I had regularly get the AMC contract done and replaced filters on regular interval. But recently since last 3, 4 service, it is not done properly. Within 5 mins technician cleanse the filter without putting much effort. I had stated that the flow is not proper as it used to be, I had got changed both the filters on July2015 and within...

In the first week of September, my Kent RO System stopped giving out water. I searched this number on Justdial. I found their local service provider (viz. Sri Srinivasa Enterprises) & raised a complaint with them. Next day (05/09/2015), their technician promptly came & changed the SMPS. The bill was Rs. 1, 250/-, which I paid without another word. The same problem (i.e. the machine not giving out water) recurred again after 3 weeks. I...

Because of KENT Service negligence my pregnant wife and me was drinking tap water for 2 days. It's so un expectable. I called KENT service centre SANI SERVICES NASHIK ([protected]; [protected]) as i was relocating some were else, they came un installed my KENT RO and then re-installed at my new address. This happend on 12/12/15 saturday. At the time of re-installation the service man made the wrong connection of pipes, which led us...

Sir, I purchase Kent Gold on 12 Aug.15, The item was defective than I complain to costumer care in the month of oct 15 & nov 15, my case ID is MH-1031012 dt 31-10-15 & MH-1122008 dt 22-11-15. but till today not any response was taken and now customer care is not attending my call. Regards :-...

Hi, Last 2 days, my machine has stopped working. We have already lodged a complaint (reg mobile no. :[protected]) . Technician has not turned up till now. We have to purchase water from outside. Technician name: Devraj Mobile no. :[protected] Above person called us saying he is coming in 30 mins, but has not turned up . A very poor KENT RO service in chinchwad, Pune. This technician is associated with Vishwakarma franchise of KENT...

I want any service man for my Kent RO. I changed the candle of it but unable to fit the new candle. Even i dont know where should i contact. Customer care 1800... was also not responding....

Dear concern, I sharad chandak, had purchased Kent RO last december. I was promised free service in 6 months but nobody showed up despite regular followup from my end. Now, immediately as 12 months have been completed, a repair technician shows up and comes up with the folllwing problems: 1. All 5 filters have worn out. All of them need to be replaced. Estimated expense: Rs. 2, 000/- 2. Membrane filter has worn out. Needs to be changed...

Dear Sir, My name is Azim Anwer and i am writing this mail regarding complaining against KENT RO service. My KENT complain number is[protected] and my product code is KR[protected]. I have purchased the product from Gurgaon (Haryana) and have installed it at my current place in Neemrana (Rajasthan). As noticed after installation that product was leaking from inside regarding which i called their customer care number and registered my complain...

I have registered complaint as on dated 5th Dec'2015 But still problem isn't resolved by Kent RO service tea. Even I have reminded multiple times to customer care as well as local service center. I want to escalate this issue to CEO level having bad service experience. Regards Ran Vijay My complaint no. [protected] Complaint date : 5th Dec'2015 Product Name : Kent RO ( Pearl Model)...

I am not happy with the service support given at mira road mumbai. the warranty has just been expired and i am loaded with bunch of troubles from the kent ro machine. I was asked to change the filters and I did so by paying 800 + 300 (visit ) charge. the machine has stopped today again after 25 days. i have spent around 20 K so far in 14 months for drinking purified water. I did a wrong choice and fell prey to the cheap business tricks...

I have bought a Kent water purifier and within three month its LED's are not working. Product is still under warranty . I have raised complain 3 times (case-id[protected] on 11/26/2015, case-id[protected] on 12/1/2015 and case-id[protected] on 12/3/2015) but all the complains were cancelled without fixing the issue or even no one visited and see the issue. In between I called customer case also still no-one came to fix the issue. Really...

Date of the incident[protected] serial no. Of product- kr[protected] detail of incident- i was charged the repairing cost of rupees three thousand six hundred and thirty five rupee within the warranty period of my kent product. I have with me the warranty card, even then i was charged the repair cost. I have purchased the kent grand auro from the police canteen therefore not having the bill with me. And this is no basis of denying me, my...

We have Kent RO water purifier at home for more than 4 years. On 5th July, 2015, we got annual servicing done and also AMC for Rs 5000/-. The agent is Raindrops based in Bangalore. The service that time was incomplete and they were supposed to complete the following day, 6th July, but nobody came. I called them, was given a complaint number (8432) but there then also no technician came. On some later date, I got phone calls from some technician...

Dear sir,

i had ordered a kent maxx from amazon.In and the machine was installed by the pune representative of kent on 15/12/14. The machine was working ok, last week the water was smelling and
i had contacted kent customercare in pune. One service representativer came from kent ro and asked why the machine
was not serviced within 6 months and changed the filter till now. The machine was purchased thru'...