Kent RO Complaints & Reviews

I have taken AMC paying Rs 2000 .During period, it had some problem ( I am told it is in pump ) in RO machine .I am told, it is to be replaced .But, they are replacing the same with old repaired motor, by saying that, they will give warrenty of 1 year on this .Hence, I had no choice to get the the money paid towards AMC returned back. While I have confirmed from customer care, they have told me that the motor to be changed as new . Date...

I am purchased a Kent mineral RO water purifier from Satyam Sales Corporation Old emplyoment chowk, VIP road Solapur. ([protected]) Date of Purchase 29.09.2015 --Invoice No.1045 . I have a complaint regarding Instrument not working properly since purchase I repaired near about 11 times in 3 months So, i want proper redressal of my complaint....

Dear sir / madam I, Dr. Mahesh Kumar, scientist of Dr Kalam Agricultural College Kishanganj, purchased four Kent R O in the month of November, 2015 under name of Associate Dean Cum Principal, D.K.A.C Kishanganj, Bihar. Two Kent RO is not working after two month of its installation. Regarding this issue I have approach customer care several times, none of them responding anything. Product is KR[protected] and KR[protected] for your kind information....

Dear Concern, I have buy a new Kent Ro from Army canteen Chandigarh in June 2015. I am residing in Kurali. After Three month it's service is due. So I called On Mention no on Ro[protected], [protected]) nobody bother my call. A person is picking a call take a address and said or boy will come today in afternoon and you have to pay a100 rs for petrol I said OK no issue. but nobody come. After few days i again called but nobody bother...

SIR, I brought kent ro 5 months ago for Rs.17000 for water purification as the water of borewell is very hard but now i noticed that the purification process wasn't working from the start and my family has been consuming the same hardwater and wasting electricity to pure the water which has been the cause of Many diseses and when i contact the company they didn't respond in kind now i request to return the product...

I have purchased a Kent RO Supreme 2 years back. There has been continuous complaint since then. Till the time product was in warranty period, kent people kept on insisting that it's just water problem and this would not happen again. They even assured to change the machine if required.Bbut as soon as the warranty period passed they completely left the issues unattended. Now every 15 days I have to call Kent customer care and complaint. I...

I had registered a complaint for a routine check...the agent came and asked for replacememt of some machine parts...he replaced them and now the parts are recognised as non-kent parts...the machine is facing problems since then...i need a check over it as soon as possible...

Respected Sir/Madame Sorry to say but I'm very unsatisfied with urs product never recommend to buy anyone KENT. I buy Kent Gem Mineral RO Water purified serial no KR[protected] Installation date 7 July 2015 past 5-6 months I have seen lot of problem this product every month my complaint registered every time new technician came and tell machine has this problem or that problem I am fedup with Kent same time in my another flat I applied...

I have purchased kent ro grand plus in aug 2015 from kaunish sales and service after that in oct 2015 machine not work and than now in jan2016 Against stopped. Service not response properly . Please help ....

Dear sir, I purchased a kent Suprim water purifier from great eastern, nager bazar branch on 03.07.2015 and till date the system failed working for 4 times, which clearly indicates that the system is of poor quality and the product itself is of sub standard, so i kindly request you to look into the matter and do the justice as i have paid heafty amount for the same ....

Hi, My registered mobile number is [protected], i have a bought a Kent RO with serial number KR[protected], but i am really worried that within 2 months 2 times this machine stopped functioning. Last time it was some issue and the service engg replaced the chip, now also i am facing the issue. I want to replace this and give me a new one else i am thinking to file a consumer case....

Dear sir, i have purchase Kent grand + in apr 2015 but till date it is not working properly almost every week its has some issue. your service staff has changed many parts, have charge me for it ( it is in warranty period) but still it has no improvement. please arrange to resolve it. my mob no [protected], [protected]...

I have requested for TDS check and free services on 23 dec. My complaint was registered with reference no [protected]. Upon which one person contacted me and asked for rs 327 for free service. Again I requested for the same with customer care with reference no [protected] on 29 dec. Again same person contacted me and asked for rs 327 for free service. Though my machine is under warranty. In spite of repeated request no one came for service...

I have Kent RO nM/C o purchased through their authorised dealer M/S Smita Medical store Nanded, Maharashatra State. We have very much upset with the service support as well as repetadly problems with the M/c and every time service engg. advised to replace new parts which are very expencive. The most funny thing is these parts are not working exactly after complition of one year means warranty period over. Second thing is when we...

No response from JEETH SERVICES Panvel. service agency and person tell me solved your problem on tomorrow but not come till today. I try contact to Mr. G P NAIR Head of JEETH Services on [protected] so many time but no response. This is a Service Quality of Kent. what can i do...

Whenever my Kent to is having issues I m calling customer care. The service person is coming suggesting for part replacement and I do not know but some other part is getting damaged. Last few months I got it serviced for two times and around 1500 ...2 k bill I have paid each time. Such a poor service. I m thinking of lodging complaints with consumer court now....

I have purchased a Kent RO Grand Plus from one of your authorized distributor MITTAL ELECTRONICS 2K, G.T. ROAD, Kotrung, Uttarpara, Hooghly, W.B.having mob no.[protected]/ph.no[protected] on dated 02/02/2013.From the very begining it was giving problem .IN WARRANTY PERIOD (1 year) I made complains 5 times(excluding normal service scheduled) .Technicians came and changed R.O, filter etc. After warranty, so many times filters (iron as well...

Sir we have installed kent ro ser no KR[protected] kent elite at HQ 137 works engineers (Army unit) at dimapur Rangapahar military station.. The same was installed on 30 april 2015. Your product is not working since last 3 to 4 months. There are number of complaints lodged at service centre dimapur, but they are not attending the complaints. We are the largest consumer in dimapur state being army institution. Please look into the complaint...

Sir, Me canteen store department se Oct 2015 me Kent RO + Purchase kiyatha mene Nov me 3 time complain kiya per us mahineme ek bar bhi visit nahi Hua or Dec me bhi abhi tak 2 time complain Ki he meri last complaint 21 ko Ki usme 24 hrs ka time Diya tha lekin koi repair karne nahi aaya fir 23 Dec ko phir phone kiya to 12 hrs ka time Diya firbhi koi nahi aaya fir 24 Dec ko samko phon kiya jisme firse koi visit karne nahi aaya fir aaj call...

We have an AMC for last 6 months. For last two weeks the water purifier is not working. I'm calling the agent (Raindrops Services, Bangalore). They keep lying that "technician will go today", but he has not yet come. This is in spite of the fact I've been calling them everyday. KENT is a FRAUD company having fraud agents for servicing!!!...