Kent RO Complaints & Reviews

Hi, I purchased a Kent ro SUPER PLUS a year ago, when i purchased it at that time no one told me about how the service can be done.When i tried reaching the service centre, they gave me a complaint number & told me that our representative will attend you within 24 hours, many hours & days have passed but the representative has not yet shown his face.I am in a big difficulty because my RO is not giving me pure water now, as it should...

i had purchased a kent ro purifier around 3 months ago and it was being installed by the company employee .but after installation it had not been working the company engineers had visited us 3 to 4 times and every time he came, he use to assure the functioning by making some false concepts i think the problem is with the product or else the product is duplicate so i want a replacement dont know what this big companies think o[censored]s we...

Dear Sir/Madam, I had purchased a KENT Gold purifier 7 Days ago. Now there was problem in water purifier installation, so we called to customer support office NCR[protected], they gave me another number ([protected] Mr. Ravi Kumar).I called him again and again and also sent message on whatsapp but Mr. Ravi Kumar never responded and attained any call. Many times his mobil reported switched off. We are facing the problem till 3 days, and...

DEAR SIR/MAM I PURCHASED RO KENT SUPER STAR WATER PURIFIER ON 09/11/2014 FROM MEERUT. BUT AFTER PURCHASING THE MACHINE WITH IN ONE MONTH THERE WAS PROBLEM LIKE MACHINE WAS NOT SHOWING ANY INDICATION ALSO MACHINE WAS NOT GIVING THE WATER. FATER THAT WE CALLED YOUR AUTHORIZED SERVICE CENTER AT MEERUT. THEY CAME AND DID THE SERVICE BUT AFTER THAT MACHINE IS DOING SAME PROBLEM AGAIN AND AGAIN WITH IN FEW DAYS. WE HAVE BEEN COMPLAINT SEVERAL TIMES...

Sir / Madam Sir I HAVE ALREADY PURCHASED A NEW KENT GRAND+ MINARAL (TM ) RO WATER PURIFIER MACHINE FROM SHOP IN LUCKNOW ON DATED 23/08/2014. SIR I HIGHLY COMPLAINT TO YOU THAT NOBODY COME AT MY HOME FOR FREE SERVICE STILL DATE. MANY TIMES I HAVE COMPLAINTS REGISTERED THIS NUMBER[protected] [protected], [protected], YOUR COMPANY WARRANTY CARD NUMBER IS KR[protected]. WHAT IS THIS. THIS IS VERY UNDISCIPLINE WORK OF YOUR SERVICE CENTER. WHEN...

Hello Team, It has been really disappointing to see the response of so called number-1 compant KENT RO. I have taken RO 4 months ago from Punjab dealer and installed in Gurgaon. I have complaint on 17th April to get the service done and moreover my basic information was missing. Name- Nitin Nanchahal Phone Number-+91 [protected] Kent Model-Kent RO Grand+ Serial Number-KR[protected] Address- Flat No-34/2D, Rail Vihar, Sector-56,...

This is with reference to complaint number [protected] with Kent RO Systems. My registered mobile number with the company is [protected], in the name of Ritika Kar Sharma. I had a conversation with the lady on the helpline number and had informed her that I was facing issues with my water purifier. I had requested for servicing of the same. I had also informed the lady on the phone that I would like the engineer to visit after 2 PM so...

SIR I AM USING KENT R.O GRAND PLUS/UV FOR PAST 5 YRS AND GOT AMC DONE EVERYEAR BUT THIS TIME I HAVE DONE AMC ON 2/4/15 AND IN SPITE OF BEING CALLED SO MANY TIMES THEY DIDNT CHANGE THE FILTERS.I AM NOT SATISFY WITH KIND OF SERVICES KENT R.O. DEHRADUN UTTARAKHAND ARE GIVING. MUKESH PAL 214 SALAWALA NEAR SHIV TEMPLE mob no [protected] NEAR RAJPUR ROAD DEHRADUN 248001 UTTARAKHAND...

My Kent RO was serviced on 26 Apr 2015 and the sedimentation and carbon filters were changed by the service representative sent by APNI RASOI KITCHEN APPLIANCES, DSS 259, Sector - 20, Near AXIS Bank, Panchkula 134109, Haryana. The Complaint No. was 034. Immediately after the service representative left, the filter started leaking. I complaint the same on 27 Apr, then again on 28 Apr and again on 29 Apr. I was told that they are sending a...

We brought a KENT water purifier [KENT SUPERSTAR MINERAL RO water purifier (KR[protected]] from Aparna appliances, Rajarhat, Kolkata - 59, West Bengal on May 03, 2014. Initially, this product was working flawlessly. However, after 4 months, something went wrong and the TDS level came down drastically. We reported this problem to the service center and they sent one person to examine the machine. The person told that the membrane &...

I have submitted an service request or customer complaint to NEW GURU BATTERY & SPARES (CHD) on 23/4/2015 in Morning and they have committed to send the technician on or before 7pm on same day and no buddy came. Today i have been requesting them to send the person technician since morning 10 am i have made total 5 call at different time intervals to request then to send person on priority our students were facing problem due to shortage...

SIR I AM USING KENT R.O GRAND PLUS/UV FOR PAST 5 YRS AND GOT AMC DONE EVERYEAR BUT THIS TIME I HAVE DONE AMC ON 2/4/15 AND INSPITE OF BEING CALLED SO MANY TIMES THEY DIDNT CHANGE THE FILTERS.I AM NOT SATISFY WITH KIND OF SERVICES KENT R.O. DEHRADUN UTTARAKHAND ARE GIVING. MUKESH PAL 214 SALAWALA NEAR SHIV TEMPLE NEAR RAJPUR ROAD DEHRADUN 248001 UTTARAKHAND...

Sir, i have purchase a kent Perl in jan-2015, but after 3 months it has stop working, i have comunicated my problem to customer care but nobody has responde on my complaint. I have spend 17, 000 rs. For your product, but now i am feeling cheated, please help me if you can....

We bought the product on 18th nov, 2014 and within a period of 4 months it has been repaired 6 times. We are highly dissatisfied with the product. Such a costly product would malfunction so frequently is neither acceptable nor believable. We want immediate replacement of the same ASAP....

I am Vinod panwar from Ajmer (Raj).I was purchases KENT MAXX UV+UF form Mr wadhwani M/s shri marketing behind Kshetrapal Eye Hospital, Kutchary Road, Ajmer on date 06/04/2014. My product was not work properly then I was call wadhwani ji. And after the day the worker was come and check my product. In my product power box, choke was not worked. Then worker take an defective part with him and go to service center on 22/03/2015.And so many days...

I have Kent RO on my machine KR NUMBER IS MENTIONED AS KR[protected] BUT ON BILL IT IS WRITTEN AS KR[protected] .. NO ONE IN CSR DEPARTMENT IS BOTHERED TO PROVIDE CONCERN PERSON FOR SERVICE FINALLY AFTER 8 9 MONTHS KENT STOPPED WATER SUPPLY THROUGH KENT MACHINE DON'T KNOW WHERE TO COMPLAINT TO WHOM WE CAN ASK FOR SERVICES CUSTOMER SUPPORT TEAM IS LEAST CONCERNED FOR CUSTOMER'S ISSUES...

I should the worst feedback I have ever gave to an service company, I have purchased Grand PLus 6 months back and it has being damaged 3 times within that period, while in warranty for 1 year its getting repaired free of cost, but who will bear the cost of a damaged product given to me, at such an high price. I want and quick replacement of the product otherwise I will go to the consumer forum for the same. Even the service provider is not...

Hello.. I have purchased KENT GRAND+ RO Water purifier on 21.oct .2014 and on 19th apr 2015, 6A69FC/14-15/4396, Machine serial no KR[protected] The person who erected the machine Srinivasa agency in Bangalore had refused to come for service as it is under warranty. Water Solutions| ( 69 Ratings )|Rate This No.34, Old No.2/31, 1st Main Road, Byrasandra Main Road, Jayanagar, Bangalore, Bangalore - 560011 | View Map [protected]They called...

I had made the compliant for the Kent RO to change the filter and to make the first service ( which is free) as per the commitment provided by the dealer, but the dealer has done the blunder by inserting the local filters in RO. After making a lot of calls to the dealer still he is not listening. Now the water is effected and because of which my dad is suffering with few stomach diseases which is occured due to polluted water coming out of...

A KENT Water purifier (KENT PEARL) was purchased on[protected], bill Attached. For periodicals service they called us. They send inefficient engineer, damaged our instrument, and created lots of problem. They are forcing for AMC from the very 1st day. At present we are purchasing water and the instrument is in dead condition. WE NEED URGENT REPLACEMENT. [protected] ARCHANA SAHA BE-217 SALT LAKE, SECTOR -1 KOLKATA-64...