Kent RO Complaints & Reviews

A KENT Water purifier (KENT PEARL) was purchased on[protected], bill Attached. For periodicals service they called us. They send inefficient engineer, damaged our instrument, and created lots of problem. They are forcing for AMC from the very 1st day. At present we are purchasing water and the instrument is in dead condition. WE NEED URGENT REPLACEMENT. [protected] ARCHANA SAHA BE-217 SALT LAKE, SECTOR -1 KOLKATA-64...

I PURCHSED A KENT RO PURIFIER FROM A LOCAL DISTRIBUTOR 2 YRS AGO, 1 ST YEAR TSERVICES WAS DONE BY DISTRIBUTORS STUFF.AFTER THEN I ASKED DIRECT SERVICE FROM THE COMPANY.NONE OF COMPANY PERSSONEL DID CONTACT WITH ME IN BETWEEN THIS TIME.;TODAY MY FAMILY DRINKIING IMPURIFIED WATER AND DUE TO THAT THEY ARE GETTING VERIOUS TYPES OF INFECTION.SO IN THIS SITUATION IS IT MY DUTY TO LODGE COMPLAIN TO CONSUMER FORUM COUART....

Sir/Madam, I have purchased a KENT RO System (Machine no KR[protected] model no Kent Super +MRO manufactured by kent RO systems on 04 August 2014 and till now it got faulty for more than four times and after paying the required sum, i am not satisfied with the service and the machine has not worked for a month even after replacement of motor and membrane .This is all contrary to the advertisement attached and a copy of...

I purchase KETN RO Grand now i afraid to advice anybody to purchase KENT RO when customer purchase a branded RO then also expect better quality and services. while installed RO System then water limit switch not working and service person disconnected the switch and installed the machine. this fact only i came to know when one day water supply close and machine still started without water when i called to local service man he told me water...

Consumer No.51.Hyderabad. This is the 6th time we are facing problem in last 10 days. I strongly repent, I purchased this machine. Service engr. comes and repairs. The next alternate day prblem starts. I had never faced this kind of problem regarding any item i purchased in my life. The company should seriously look in why service engr is not able solve the problem or design problem of KENT RO itself.- DD Sarma, Poor customer,...

Dear Sir, I had purchased kent RO Pearl on 08/03/15.Serial no-KR[protected]. When machine was installed TDS was not set by the engineer.He told that machine is new. After 2 or 3 day's call customer care.They will come and set TDS. I had register 3 complain with Customer compain.But no visit is done. 1st complain no is-48195, 2nd no-75030. and 3rd no[protected]. when i call to customer care they use to say our system is on update...

There is no water coming into the transparent tank. I see the pure empty tank. I see the red light, but the green light is off. We have been facing this issue, since a week and do i need to say that we called customer care so many times and theya re irresponsible. Hoping for a solution....

From the last couple of days we are getting problem in our kent . Your service man is coming to solve the problem but again the same problem occurs. and we people are sufring from water crises it is humble request to solve my problem . other wise i will have to go consumer court for this problem i am having a problem of water not coming from kent...

Consumer no.51, Hyderabad. Every alternate day the machine creates a problem. The service is very very very very bad. I want to throw it in Bay of Bengal to sort out my problem. I had never purchased an item that gives this many repairs. It is very band on the part of the company. Please review the design and release to the market. Do not make customers to suffer for God's sake....

I have purchased ur kent supreme ro system it is nt working properly at all . I am very much disappointed by the respective piece every other day i have tocall ur executive to repair it . Please replace it . Resolve my problem soon otherwise i have to go to consumer court....

i bought a Kent Grand RO system in May 2014 and for the last 4 months i have been complaining regularly about the high output TDS with minimal fluctuation in Input TDS level which changes the taste of water and deprives it of the essential minerals. technicians have visited but not been able to identify the problem. they even took the system for checking but the problem still remains. in May 2015 the warranty will expire and i need an immediate...

I brought Kent RO last month and had called for installation on 4th April. The installation person turned up on 5th morning. While installing the wiring this person by the name Mohan Rao ([protected]) broke the cut off valve, first claiming it to be supplied in broken state from the company itself and then after me asking him on how the valve broke when the outer cover doesn't even have scratch, he said he will change it next day morning....

With ref to the above sub, The dealer has serviced on 23/03/2015, Now s for it is not functioning, due to this i called u r franchise, reliable Appliances, He is demanding 300rs servicing charges, i tried to convince him but he is disconnecting the call & treating me like a dog. In the previous servicing, he has charged 300rs for servicing & additional 300rs for installation, Also he has charged 400rs for candle replacement. I...

Kent Mineral RO water Purifier was intalled in the Office at Hall No. 405 to 408, South Block, Bahu Plaza, Jammu on 06.05.2014 and the unit is malfunctioning. It has stopped giving water and the complaint in this regard was registered with the service provider namely Karan Enterprises, 42 A/D, Gandhi Nagar, Jammu.on Thursday early morning with the request to at least make it functional and also provide annual servicing by replacing the cylinders....

Whomever it may concern. Please be informed that i had bought Kent Grand Water Purifier through Kent online. ORDER NUMBER - [protected] Now the device has stopped working completely and when we tried to reach the concerned shop who supplied us the product it seems they are not at all concerned about the scenario. Its because of the negligence from the service person that am directly trying to reach the customer service. Kindly do...

HI, I have taken Kent Pearl on 11 Jan 2015 and 3 days back when i was having problem with leakage then called to dealer ( Pearl Infotech, Bangalore, Marathalli ..Phone num: [protected]..person name :Santosh). He said guy will come and see this problem and almost 2 days over but no came and when i called he is not responding phone. Is this way to give service from Kent Dealer. Next when i am calling to Kent customer complain on[protected]...

Hello, My self is Srilakshmi working as HR in IT Comapny. I got Kent Super Plus from Sanapdeal almost 6months back with 1 year Manufacturing Warranty..For every one month the system gets repaired and in which im paying for it to Mr Madhukar kent authorized dealer from kukatpally hyderabad.Recently i came to know that im eligible for free service from kent for 1yr, and spoken to Madhukar on this and even submited my Manufacturing...

Dear Sir/Madam, I am Pradeep Kumar, using Kent RO system in my house which is not working since last 7 days. We are getting filter alram in the system, the complaint was registered on[protected], complaint no 00407 and Reg Mobil No-[protected]. I have been calling Kent RO Costumer Care No.[protected] and every time costumer care Executive told today service engineer is coming, but nobody is coming last 7 days. What can I Do? Please...

Your kent Service is very poor, they always come and create some problem, they always said that your machine parts was damage Kent Mineral Ro has been used since 3 year, In during 3 years we are pay for 8000 rupees for your service but we are not satisfied your service and they charged very high. Recently we call your service man and ask him to change the gate valve and he provide a Kent service and we paid 500 rupees. On your service charge...

Dear Kent I am varun kakkar from Jalandhar city punjab. My contact no. is [protected]. I had purchased Kent RO from authorized distributor in Jalandhar . I have made complaint around 15 times that RO stop to work by itself. They change the green color piece in it and some times the UV lamp. Sometime the RO starts discharging water itself in the day too even when we do not drain water and sometimes the taste of water is very bitter. I have...