Kent RO Complaints & Reviews

Dear sir,

I had purchased a kent grand mineral ro from wonder water solutions gurgaon on 02.05.2014.Yesterday it worked on and off but today it is not working at all.It is not filtering the water though green light apperas.
Please look in to the matter and fix the problem.

Regards
B k bhardwaj
H.No.787 sector 22 b
Gurgaon
Haryana
[protected]...

I bought a Kent Grand + Mineral RO purifier on 30/09/13 having serial number KR[protected] in name of S M Tripathi . The product was faulty since installation. Every month it develops some or other problem.It has been repaired no less than 8 times since installation only to solve the problem temporarily. The local Agent of kent comes after several reminders. I have been demanding the replacement of the faulty equipment for long but the agent...

Dear sir

My name A.Kannan working as Assistant Manager in State bank of India, Pollachi and Residind at Door No 2a, CNS Apprtment, Mahalingapuram, Pollachi.My complaint as below mentioned

My Kent Supreme Machine was Repair on 22.07.2014 on the time i was compliant forward to your local Kent Engineer (name it don't known but phone no i mentioned ;[protected]) on 22.07.2014 time 2.20pm afternoon but till now...

Within the warranty period our Kent Grand Plus Pump got obsolete due to leakage. But the service provider has changed the pump but not of good quality which got obsolete within a month. We want the pump to be replaced without any cost as we have already fed up by the product's working condition. We have not expected such a product from Kent systems as the Eureka forbes products are running successfully. Why don't Kent products service provider...

With reference to mail sent '[protected]@kent.co.in', one technician came from alex home Appliance last to last week and suggested to change one valve to get the issue rectified.But after replacing the valve, overflow issue still persist. PFA the bill for changing the required valve in water purifier system When I talked to Mr. Ali from Alex home appliances yesterday over phone, he is refused to do any help and moreover saying I need to replace...

Hi, I purchased and made my biggest mistake with Kent RO water in Dec'13 from Sorju Home Care. Ever since then, every month my machine stops working and stops filling water. I agree that I stay at an area where the iron content is very high. I guess that was one of the reasons for buying Kent as they convinced that I will face no issues with Iron. This is the 8th time I am requesting for a service. They made me fix an additional filter...

Hi, I have registered a complaint of Kent water filter (Grand) not working 3 months back and my water filter is still into the same stage, First time i am experiencing Kent service worst service. It took first 1 month to get the faulted part of the filter and another one month to get the wiring because the service franchise says the model is discontinued from kent however i can still see the same model in the market. Now the franchise...

This is a complaint againt Kent RO. The product broke down 3 times within the same year of purchase. The service is also miserable in Bangalore. We purchased Kent RO from Devi International which is located in Jayanagar, Bangalore. The mother board stopped working 2 times in 6 months. It costs 1000Rs + 350 for service. The technician advices and advertise to go for AMC (annual maintenance contract) which is 6000Rs. It think it is all a trap,...

Sir/Madam, I had already sent the scanned copies of my Kent G+ installation card filled by Mr.Pradeep Gowda who came for installation from M/s Pearl infotech and i have sent the bill copy issued by M/s Pearl infotech for charging Rs.350 as towards installation charges by giving a different nomenclature as 're-intallation' which is nothing but cheating the customers. I hav got the audio clip - conversation between me and Mr.Santhosh/higher...

KAMAL ENTERPRISES(Kent Shoppe) from gurgaon sector 30 gave me wrong information regarding the Kent warra nty. When I came to know about this, I follow up with KENT customer care persons. I emailed to Kent on 05- June- 2014 and ask them to take some action or give me some solutions. But they didn't reply. Also I ahve around 10 numbers (of kent) where I called and but they were just giving me some other numbers. Today it is 11 -July-2014 and...

Hello All,

This is my third mail and still no reply.
I am writing this mail as I am owing KENT GRAND PLUS MINERAL RO with Serial number KR[protected] BILL DATED 10/10/2013 iNVOICE No.-S[protected] from KENT RO SYSTEMS LTD, Udyog Vihar, Phase-5, Gurgaon.

Since the purchased date I had faced lot of issues with this product.I called Kent customer care 8 to 9 times for some or the other reasons for its proper...

I have used kent mineral RO water purifier for the past 2 year 6 month.our service center mobile no is [protected]. we are having problem with the equipment, we have been trying to reach the kent people for the past one weak. They are not responding to our calls and nobody is coming to our house to repair the machine. Kindly look into the matter at the earliest.my mobile no is [protected]...

Dear sir. This is nirmal from tiruppur(Tamil Nadu).last week your service reprensatative had visited our home for general check up of our Kent water purifier.he insisted us to go for AMC, which we refused & after that he purposely wrongly fitted the filters (the photos of which I had taken & sending you), due to which the main filter got choked & the filter stopped working.this we came to know when another person from tiruppur...

I bought Kent Pearl 10 months before, Next day of installation it got stopped working and it has plenty of problem. When calling service center, i am not getting response. I have referred this product to few colleagues, and they have bought same model. And they all are getting problem with this product, I don't think i am going to refer any other person any more. It is a horrible product since it doesn't last an year too. I will discontinue...

Hi, This is Santosh Sah. My Kent RO consumer number is YSM 1984. I have lodged a complain regarding bad water taste and water overflow on Saturday ( 5 june 2014) but no body visited till Sunday. I have lodged the complained again on Monday and engineer ( Navneet from Noida) visited my home and said he had rectified it but problem persists even after an hour. RO kept overflowing whole night causing kitchen get flooded. Today when I tried...

My kent ro is not working properly, even after numerous follow-ups to the service center i am not getting proper service and response from kent. And if they are coming after repeatative calls, without knowing the proplem they are just changing the filter at our cost. But the problem is still there, tds of water is still fluctuating and we are not getting proper drinking water.As a result we stopped drinking water from kent and we are buying...

My ro is not working properly, after lots of follow up to the service center i am getting proper service and response from the kent people. And if they are coming after repeative calls also, without knowing the proplem they are just changing the filter. But the problem is still there, tds controller of water is still fluctuating and and we are not getting proper drinking water.As a result we stopped drinking water from kent and we are buying...

Hi I have purchased one Kent RO Supreme model on 29th November 2013. This machine is not working and every month it is giving some kind of major problems. The machine was taken back from my home by the servicing agency for repair five times and till today the machine is not working. I have written several emails to the company, but did not get any response. I asked for the replacement of the machine and the service center is harassing me...

WE have AMC. On submitting complaint, it is not attended many days and instrument goes out off order, than it is told that certain iteams are not in AMC. This is just manipulation to extract more money, thus we are not planning to buy Kent next time. Even your service boys, says it hardly matter to the company....

Dear Kent Representative, We had purchased your Water Miniral RO products (KR[protected] at the same time about 6 months back from Electronic Palace Shri Enterprises(Invoice # 2850 TIN# [protected] Date- 07 Dec'2013) Padrauna Dist Kushinagar. assuring us of the best of the services all the time. However, last year we had constant problem with RO. The tank was overflowing. My father was called to above supplier and he arrange a technician...