Kent RO Complaints & Reviews

Complaint no 40772 was lodged on 31.5.14 but till 3.6.14 there was no response. We had to buy water bottles worth Rs 1000/- from market.finding no Alternative, the defect was got rectified from private engineer after paying service charges.Pl take strong action against erring staff of company....

Sir,
i brought KENT RO six month ago from SHANKER TRADES NAJAFGARH NEW DELHI. I Registered complaint on 22nd may for servicing since the tank over following. The serviceman said the company will not give new sensor but they can provide a repair sensor. Repaired, so i didn't use the repaired sensor. on 31st may i called again service center for a new sensor. Today engineer came to my house and again he pride to installed a repaired...

NOW, I CANT REVIEW THE PRODUCT BECAUSE THEY DON’T HAVE A CAPABLESERVICE DEVLIVERY SETUP THAT CAN INSTALL THE PRODCUT FOR PUTTING IT INTO USE<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Bought Kent supreme through ebay.in on 02 April 2014. The product is genuine &amp; was received in good condition – even as per KENT service guys. Got it delivered on 9th April; managed to find the proper installation...

I have been Kent's customer for almost a year now. Few days back the Sediment Filter of my RO burst. The technician came and changed it with the new filter. But after that the water quality was still not good. Yesterday I again registered a complaint and today after technician checked the TDS it was more than 200. After checking he came to know that the membrane had some impurities. This came to me very surprising that why this inexperienced...

I purchased your kent ro because of your advertisment & quality assurance, but in last 3years i really find what you say & ensuring to the customer all looking false.As i have spent so, much money to maintain your kent box ( more than 25, 000) i dont understand it is problem of your poor parts or pethatic services, i just give you example of last year your authorised service provider Krish enterprise-Ahmedabad took Rs.10, 575 to just...

I bought KENT RO grand+ in may 2012. It worked fine 2 years. About a month ago there was some problem. I called service center, after many days of waiting and constant calling, finally the repair man arrived. He didn't know what the exact problem was but eventually replaced the adapter worth rupees 935. The very next day I started observing condensation in the unit which meant leakage. I kept calling the service center again and finally the...

Ihave purchased kent pearl on 19th from ezone rajaji nagar bangalore nnobody from company turned for installation I have spoken to concern person at store They are telling today today like that. Now i want to return the product. in intial stage itself they are not responding properely how can i expect good services later....

I purchased Kent RO AMC last year in Dec 2013 in Delhi through Kent RO Systems Ltd. by paying the amount by cheque in favour of Kent RO Systems Ltd. Actually I am renewing this AMC from last 5 years without any failure. At that time, my plan was to move to Bangalore in Feb 2014, I asked if this AMC is valid in Bangalore too, Kent RO executive told me yes it is valid. I got the service by Kent engineers in Delhi but when I landed in Bangalore,...

the service man came for repairing the softner and took 1550rs for getting a damaged part of it, but it has been 20 days since and he hasn't returned yet. i request you to look over my complaint as soon as possible. and also 5 years ago we bought a kent RO purifier but was forced to replace it with some other company because of the incapability of your service men, who use to replace its original parts with some local and inefficient parts....

Sir, I Purchased Kent RO on 22 May 2013 from Aggrawal Motors Pul Bazar Narnaul vide bill No 430. I Shamsher singh (Mob No[protected] Vill- Neerpur Teh Narnaul DIstt- Mohindergarh (Haryana). My RO Pump of said RO system defect since last one month. I request to Mr Shakti Singh, Haryana Service provider in haryana (Mob No [protected]) and service centre Rewari on Mob No [protected] and [protected]) and also Aggrawal Motors personnely by me to...

The company is a sell and stay away company. It has no service centres of its own and works on the model of outsourced service through bunch of third party entities who are interested in only fleecing money from the poor customers of Kent RO system. The company has no mechanism of fault or complaint escalation to protect the customers interests. Please look for a product with good after sales service or repent if you choose Kent....

I purchased 3 Kent ROs and 1 softner in feb 2013 and been not Installed since more than 3 months I have regularly been calling customer care and other people whose numbers are given to me by the company to get them installed but all in vain. No one is helping. Please get them installed. Its really frustrating that a customer like me who purchased 3 Kent RO and 1 softner AND is regular customer of yours is getting pathetic and NO service... Please...

I heartly request to you that my kent ro machine is not right since the beginning.I complained many times to the dealer they came and just see it never checked properly now its gurantee is over and again it is not working properly then they checked and said that 1800 cost will be charge for changing some devices in it.What is this when it was in gurantee they never checked it properly
It is from balrampur uttar pradesh
Mobile...

Dear Sir, I am a new customer of your company, and very very much disappointed from the service of your dealer. I purchased kent super star RO from Allahabad, from the dealer running GLOBAL INFO SERVICES in Allahabad for Kent RO systems. We were actually shifting to Raebareily and the dealer assured us that we can purchase the RO from him and he will arrange the Installation in Raebareily in two days. Every-time we call him,...

Dear Sir/Madam, I Tired Register on Complain, by Customer Mobile Number but not received my Call. Very busy and not any response. So, Please my register complan. Regards, Md. Istaf Ansari Mob. : [protected] A-4, Balmiki Mohalla, Tughlakabad Village New Delhi-110044...

I bought Kent Pearl Water Purifier 1and half months
before. It took two weeks to complete the installation.

Warranty Card: No warranty card found in the box. I asked for the warranty card
to Kent customer service No.
Gejalakshi told me to get Warranty Card and get delivered. So Far no
warranty card delivered.

I registered a compliant on 17 Mar 2014 that Kent is not purifying...

Sir, Our complain no 9267 We have been without kent services for last 15 days now, and unfortunately no proper feedback has been received. your serviceman came to our house 2 times, last time yesterday at 7pm (Rintu Bera-[protected]) but did not rectify the Kent issue but instead has closed entire waterline in our kitchen and we are starving without food and water since morning. The serviceman is now not responding to phone calls. Such...

Dear Sir, I had purchased Kent Grand Plus Mineral RO on 08/07/2013 from Velocity Dist. Thane West Invoice No 2030 and serial Number is KR[protected]. I amm attaching invoice and Warrenty card for same. I gave complaint to service provider M/s Kripa Sidhu Entp Bhandup on 14th April 2014 for non functioning of machine via complaint no.A243 But Executive told that Sir went to Out of India for tour. After calling 3 to 4 times to call...

Dear Concerned,

I am a customer of Kent RO system and from 5th April it is not working and we have rasied a complaint for the same and engineer visited on 7th April but closed the issue due non availablity of parts after that delaer not picking the phone and we have tried many times to kent customer Care and no revert from them.

Please help to resolve the issue or provide the refund ASAP.

Saiyad...

I have purchased a kent grand in kolkata some time back we are having problem with the equipment, kent filter has stopped the supply of water from past one week., we have been trying to reach the kent helpline no for the past six days. They are not responding to our calls and nobody is coming to our house to repair the machine. Kindly look into the matter at the earliest... Cery pissed off with kent service. It has the most dishusting...