Kent RO Complaints & Reviews

I got a call from AQUA Water Purifier, No.36, Hosur Main Road, Adugodi, Bangalore. MOB: [protected] claiming that they are genuine authorised dealer for KENT and they are fraudulent dealers and they cheated me with fake filter. BEWARE Of them...

Dear Its very disheartening to inform you that as being such an reputed company I thought your services would have also been very good and machine also, but its very unfortunate to inform you that neither of them are true. I have bought this RO last year and from last year there have been several problems with the RO. In Jan itself I got the filter change while it was in warranty period and I paid Rs 1200 to your representative, I...

I have a Kent water purifier model Grand +. I had lodged a complain (56219) on 01.04.2014. As per the policy the technician should attend the call within 24 hrs but in this case they came on 03.04.2014 and instead of fixing the defect they damaged the machine. That day before leaving the technician (Sanjit Dutta) promised to return back on next day ie. 4th Apr in the 1st half. Finally he didn't came even after calling to the service...

Its like 1 and half year ago we strted using kent ro and from that day til this present day its giving alot of problem and local coustom care there service is very poor.. so I want u to take a strict action against this as soon as possible. .....

I have KENT RO and have taken AMC last year. Since last 3-4 months regular problem is coming and each time have to register a complain. Each time a engineer comes and changes something and goes away. After some time again some other problem arises. Today also water purification has stopped and have to register a complain[protected]. After requesting to customer care, have received the no. of area manager( Mr. Sandeep Sharma-[protected]) but...

I purchased a kent water purifier from reliance digital vashi navi mumbai on 20 july 2013 after complaint at their service provider m/s krupasindhu enterprises bhandup mumbai on 8/3/13 for a nonworking water filter, till today no service is given to us and the same has not been servised though it is under 1 year gurantee period.This is extremely serious....

I bought a KENT RO with TDS controller on 26th Mar 2010 from M/s SAKI TECHNOLOGIES Chennai dealer and have since then incurred frequent maintenance expenditure to keep the system working. Only in the last six months the following items were changed 4th July 2013 sediment filter, carbon filter, & service 1150.00 bill 1183 from SAKI TECH 8th July 2013 spun filter 350.00 bill 1187 from SAKI TECH 12th Sep 2013 RO membrane filter 2550.00...

Dear sir, we are facing very frequent out put water continoulsly but there is no correct service from your service department we are listening your brand has very good reputation in the market but your service department is very poor we are purchasing just six(6) months back this is the fourth complaint in these six months so kindly give the proper service so try to understand my problem and solve it geninuly....

Our institute has purchased one no. Kent R.O. Water Purifier Elite - II, Cap. upto 50 ltr. Per Hour on dated 23/8/2013, but till date not a single engineer approach us for service for the same. So please send an engineer for service at the earliest. You are requested to respond at the earliest, but till date you have not responding and it is not a proper way to satisfy your esteemed customer. Today we have also contacted your customer...

Sir/madam, The machine is not working properly and water is overflowing and the mechanic that dealer sends has been coming to repair the machine thrice already and he is not repairing it and everytime he visits there seems to come a new fault in the machine. Kindly see into the matter at the earliest as we have been facing the issue from quite a long time now .Kindly contact me at [protected] and mail me at [protected]@gmail.com regards,...

Hi,
We bought the Kent Supreme RO product in Dec-13. Since then, this is the sixth service complain that we've logged.
We were of the opinion that Kent RO systems are t best in India and Kent Supreme is the state of the art system which has been introduced. However we are very dissatisfied with the product and tired of logging the complaint every other day.

First of all, you mention that the Kent Supreme...

I have bought Kent Pearl in December 2013 and facing problem of leakage in January it stopped automatically, when executive came he says don't fill water above a certain level. We follow the same but in 12th February water started leaking from all sides we just helpless. I filed complaint on 13th February but still past week we didn't get any response and we have to buy water from store. Very Bad service we want replacement......

Hi, This is regarding the Complaint No is[protected]. This has been going on for months now that problem hasn't been resolved on the New Kent RO Machine. Request to please refer to below Mail trial which I have been communicating to Kent but not seen any professional approach towards the resolution of the issue. I am putting here the mail trail as below for your complete undersatnding... <?xml:namespace prefix = o...

Hi, I bought Kent Pride RO yesterday and first of all the claims made by the vendor(Life Mantra) were wrong like we can adjust TDS etc. After the sale was done he said he's not a technician and secondly I had to pay ₹1600 for the installation. Is the price justified? Really feeling cheated and bad. My friend recommended HUL RO because of their superior services but it was my bad to decide against him. Anurag Gupta [protected] Goregaon...

Dear Sir/Madam, I had purchased a KENT Gold purifier 5 months back. Now there is problem in water purifier, so we had called to customer support office NCR[protected], they had given me another number ([protected] manoj pandey). Now, Mr. Manoj pandey never respond and attained any call. We are facing the problem till 3 weeks, and now we are drinking common supply water. We had tried many time customer service they always responed call...

I purchased a Kent Water purifier in the year 2012 and after completion of more than one and half years they have not done the service though I have many times called them (customer service personnel) Sri.Srinivas [protected], but not have responded till date. This is the state of affairs of kent service....

Hi!, I stay in ATS Village, 1683, Sec 93A, Noida-201304. We have been using KENT RO for the last 5 years and have taken a AMC also from them. I am really sorry to say that these guys are really harassing customer My RO was not working and i complained of 21st Jan 2014, the engineer came the same day checked and said that one part of the Machine not working replaced and went. He told my mother to drain all the water and after that it would...

I have your smart gold purifire product which is i purchased in 25/09/2013. No one is coming for service from my choice electronics ulhasnagar. i have alredy called them to service.i have contact them from 1 month but there in no positive response is coming from them. please kindle take action on them othervice i am going to take legal action on them....

I have purchased Kent RO purifier on 4th Sept, 2013 and from that time onwards I am facing some or the other problem with Kent RO purifier. Even I was charged Rs 1000 for the replacement of electric choke as the agency told that there is no warranty for electrical parts after 03 months. It is requested to look into the matter and Kent should replace my Kent RO purifier with a new one as the product is defective. This is basically cheating...

I have brought Kent Ro from 6 months back. The Kent RO was working without any issue for the first month only after that issue started with the machine. Service Engineer came to our home and informed that membrane issue first time after 1 week he replaced the membrane. Next month itself again membrane issue happened and again SE said that sensor and replaced. The most recent issue again the kind RO is not working on Jan 3rd. SE said...