Kent RO Complaints & Reviews

My name is Amar Das. I have purchased a new Kent Grand+ Mineral RO from "M/S NIGAM ENT.", Semiliguda, which is not working. I have purchased it on 29/03/21, but the service provider take another 2 days to install it, which didn't work. Then they take it and gave another standby around 50 days. Then, they take it back and give the old one. After that, it becomes out of order in frequent time interval. We gave complaint near the dealer and...

With in one year RO collepse due to filter and chock. RO puchese from sapna marketing jabalpur MP, , chock kharab hone k lIYE apko resposibity lena chahiye anyatha 30 divas k ander mujhe nayayalay mai pitition lagana paregi . MY SELF GOURISHANKER LOWANSHI, FLAT NO 110 RAJUL PARK VIEW TILAHARI JABALPUR MP, [protected]...

I purchased Kent maxx water purify on 20 September 2014. Model no. is KR[protected]. The next day I found that the machine is not working. Service executive changed the parts but still machine is not working properly. I request many times to change the machines, but they ignore my suggestion....

there is very poor service by your local dealer after installation of KENT RO, even not responding on Mob. call.
pl advised, what i do with my problem with RO machine.

Address of location,

NTPC-Unchahar
Distt. : Raebareli
UP- 229406

My Mob. No [protected]...

I am staying at Madyam gram, kolkata. I have lodged complaint approximately one month for servicing of My kent for not starting . the gentle man who is the in charge of your madhyamgram service centre told me that unless until there is AMC we can not give service immediately and arguing with me for doing AMC if you want service immediately otherwise there is a delay at least 7-10 days . I told him that I am not in a position to do the AMC...

I HAD PURCHASD KENT GRAND PLUS RO 8 MONTHS AGO FROM BOKARO STEEL CITY. JHARKHAND. MY KENT SERIAL NO IS KR[protected]. 7 DAYS AGO MY KENT RO IS NOT WORKING . I AM COMPLAINT ABOUT THIS TO ITS SERVICE CENTRE AT BOKARO STEEL CITY. FROM SEVEN DAYS I AM CALLING MORE THAN 100 TIMES TO ITS SERVICE CENTRE. EVERY DAY SERVICE CENTRAL PEOPLE SAYS THAT THEY ARE COMING FOR ATTENDING BUT YET NO ONE CAME .I AM FED UP with KENT SERVICE. PLEASEVSOLVE MY PROBLEM...

I purchased Kent Ro water purify on 4 December 2014. Last eights months i have face many problems for performance of Machines. Seven time its repaired. Change the parts.but still machine is not working properly. I request many times to change the machines, but they ignore my suggestion....

Dear Customer Care Officer. I Basil Baradeiya R/O. B-9/6196 Vasant Kunj New Delhi - 110070 Mob: [protected]. I would like to inform you about your Service team who had contacted me and said that my System is due for service. Dear Sir. I was contacted by Kent Ro Dwarka Named Miss Neha Mob. No. [protected] and send a person Named Aman Mob. No. [protected] to my House for checking the system and as he assumed that filter has to be changed and...

RO is not working properly since 20th Aug 2014, sensor is malfunctioning due to which tank is not filling up even when it is empty.the problem started since power supply unit was changed. Earlier the moment water is taken out from the tank sensor activated & tank started filling up & when tank get filled up sensor cut off but it is not so now. after complaining again & again no one has visited, they only promise to come &...

We have bought Kent RO thinking this is the best RO in the market but we are really dissatisfied with the product and services. We bought RO in May 2013 and within next year we spend around Rs. 6000/- amount on services and repair. We spent on service and replacing candles as suggested by your customer care executive (periodic maintenance) Then just after an year and when its warranty got expired in May 2014, RO stopped working after...

Hello my name is Shashank and I live in Chennai. I am registering a complaint on KENT RO for their negligence over their product service and assistance. I bought a new KENT TO purifier and within 8 months, the motor has got repaired. I have been calling the service center in Chennai for the past 2 months and they have been giving me all sorts of reasons on replacing the motor. It is also informed to me that there are no spare motors...

Purchased Kent RO PEARL on 8th Feb 2014 from Mohali (Punjab). It developed some problem. i contacted your local customer care people. their behaviour and service is pathetical and till date even after lapse of 40 days they could not set it right and above all they demand money to attend to our complaint.
from Gurbir Pal Singh Gill
Mbl [protected]
H.NO. 1512 Phase 3-B-2
Mohali...

i purchase KENT GRAND + MINERAL RO water purifier in may 2014 from a kent dealer, located at hajipur, district: vaishali. (BIHAR).after one weak i found that water leak from UV LAMP. i complaint to dealer.. He send a technitian. but instead of removing problem or UV LAMP, technician wrap a tap around UV LAMP.at that movement water leakage stop but after two weak again water leakage start from UV LAMP. This show the bad quality of product....

Dear Sir, I have sent a complaint to `[protected]@kent.co.in` on 17th September, 2014. Didnt get any reply. Hence, resubmitting as under : "I have a Kent-Grand RO water purifier at my residence. It has been under AMC with Unique Service Centre Kolkata. A copy of current AMC, December, 2013 to Decedmber, 2014 is attached. We have faced frequent breakdowns in recent past. From July, 2014 till 2 Sep`14, breakdowns have happened 8th time....

Every time your technician comes for service God knows what he does that within 2 days the machine gets spoilt and we have to call him back and he replaces something or the other and charges us. Why don't you all take money at one go and stop doing this sham of maintenance and spoiling the machine to charge us extra? The complaints are never attended unless and until I call up 2-3 times. More than half the time we cannot get through the line....

I purchase KENT RO Product No. KR[protected] Bill No 417 dt. 05/07/2014. Product is failed in five times in three months. Dt. 15/09/2014 water filter system is stop working. I comlend Bareilly local service center but RO is not working. Please quick action immediately....

My id number is dldt31535. since i bought my ro, i have been under amc but i really feel sorry to say that the service people have ruined my machine because o[censored]nncessary change of parts. i request that some good engineer from kent should visit me and see the condition of my machine. you are requested to kindly address the harrasment which i have gone through because of negligence at your end. You are requested to kindly replace my machine...

i am using kent pride since last 2 years in feb'14 i was not getting proper taste of water so i called to service center they came and change the membrane and charge 2500/- but after 2-3 months the taste remain the same in aug'14 i found water droplets on the membane and filter mean while i received a call from service center to get change of filter i complain them about the problem but no one came on 10th sep14 my kent ro stopped working...

Dear Sir/Madam, This has the reference to the service complaint which I had registered with KENT in August 2014 and the services that were rendered by your service engineer on 18/08/14 (Service receipt enclosed). I would like to apprise you that the service engineer (Mr. Mohit) who had come to attend the complaint on 18/08/14 had not done the services satisfactorily. He replaced the ORIGINAL SMPS by informing that it is not working...

I kumar Kunal having Kent Supreme RO installed at my home on 07.04.2014, its serial number is KR[protected].Its been installed for 5 months and in thiese 5 month it broke down 5 times . I am really fed up with this product product and their service . So please take back your RO and refund my purchase amt . Last time their dealer took more than 20 days to repair it and within 15 days it broke down again . I don't have more patience and...