Kent RO Complaints & Reviews

I had ordered a Kent pearl machine online & it has to be shipped to Chaibasa which is 55-60 km from Jamshedpur. While ordering it, kent was not having any condition for installation charges, but after ordering it kent has forced me to pay installation charges of worth 400 to 800, their executive & sales manager are not bothered about customer. Because it's a remote location & I had already paid 16, 900, I was having no option...

I had purchased a Kent RO Pearl Model on[protected]. But it is not working satisfactorily since the[protected]. Problem with it is that when the tank full, machine is stopped, after that when we take water from it the machine is not ON. Repeated complaints to Kent RO Service center Mohali but useless. Service engineer visited two times. First time he told that it sensor will be changed but not change the same. Second time he said that the...

Sir I have complaint from my mobile to the local service provider in Tatanagar (Jamshedpur) Jharkhand about 10-15 days back. My kent RO which I brought from New Delhi 02 years before. Now it is not functioning well. Local service provider sent its engineer to my address for servicing, but the RO is still not working. Then I complaint to the service provider again on phone. They answered me very rudely ("MADAM AAP APNE RO KI SERVICING...

This is regarding complaint lodge against Kent services taken twice in regard to the technical fault in KENT RO operating system in Rohini, Sector -16, New Delhi. Following complaints were made for your consideration 1) Complaint No. DIDT89620 - D13283819 Date : 15-Nov-2013 Employment Code No. : 9247 Name of the Employee : Mr. Bhupinder Singh 2) Complaint No. DIDT89620 - D13307250 Date : 05-Dec-2013 Employment Code No. :...

Dear Team, I have purchased Kent Grang+Mireral RO model 1041 dated 14/08/2013. Till the date of purchasing this system was stop working three times, for the first time adopter was burned and replaced by the dealer, second time there was some technical issue and also got resolved but third time the system is stopped working completely as there is only three months passed, Kent dealer send his mechanic to resolved the same. Mechanic is telling...

I have purchased Kent Water Purifier From Kanpur on 2nd Nov 2013 It is not working from 2nd day we are calling to service center and I have mailed them on [protected]@kent.co.in then also they are no resolving my problem Details Prashant Gupta ward no.2 nagar panchayat shivrajpur kanpur U.P 209205...

I've bought kent grand+on the date 17 aug2013 and they will only worked in a week properly after that they not working proper like water supply problem and water overflow problem the technician could also not solve this problem and now this week the kent grand + is only mounted on a wall and we see that only and no response from the service centre we are pissed off with this product pathetic product i never see like this product in my...

Dear Sir

I have brought Kent Pearl RO from Total Mall, Sarjapura Road Bangalore.After one month it stops working and last six months it gives a problem, the technician from the Srinivasa Aqua Sale Service not able to resolved the issued, people are rude they don't attend the complaint in 48 hours minimum three days, sometime one week, the reason they don't have a spare part.

Please rectify the issued...

Pls note we have a Kent RO + UV (Grand + NRO) Water Purifier (Machine No. KR[protected] for past 2 years. Couple of months back the Purifier has stopped working and a constant sound is there in the machine. We have done several complaints to the Local Service Station but its of no use. Every time they give us the Complaint no but no service is received from the Service Center. A month back Mr Ujjwal ([protected]) from Kent(Local Sales &...

I have brought the Kent in August and just 1 week, it stopped working and called the call center they took 20days to turn up. and it became September, exactly 10days again it stopped working, I called call center they took 20days to turn up and even now the Kent is not working because of the bad manufacturing unit. The technician says better go for Aqua Guard. Even I wrote e-mail to main [protected]@kent.co.in. I got immediate response saying...

I had purchased kent hard water softener 9 months back from Manohar Agencies Pune. The purifier stopped working after use of 4 months despite of me changing the salt regularly. It is a worst product of kent. On top of it, i must have called the service people of Kent from Manohar agencies about a 1000 times to rectify the problem. But they themselves dont know anything about the machine.

Now after 3 months of calling them...

Dear Sir/Madam, We have purchase a new kent water Purifier, Model is Grand plus on dated 14/10/2013. after the installation purifier was not working in proper condition then your company service engineer change the sediment cylinder. we are enclosed the picture of sediment cylinder attached herewith. Kindly replace to this purifier on priority basis. Thanks & Regards Naveen Bassi [protected]...

I had purchased a Kent RO on[protected]. But it is not working satisfactorily since the purchasing day. Problem with it is that when the tank full, machine is stopped but after some time it continue and water started to fell down. Repeated complaints to Kent RO Service center but useless. Service engineer visited three times but have told that it can't be repaired. Please get it replaced or repaired immediately.
My machine serial...

I have installed a KENT grand+ RO purifier at home. I had requested for the product at Kent's web site. Then I was contacted by a local vendor JBT Green Tech [www.jbtgreentech.com], Trivandrum. The product was bought on 7-JUL-2012. There was a replacement of Electronic choke done on 12/APR/2013. And I was charged Rs. 945.00. At that time I was told that electrical parts carry only 6 months warranty. I have the bill details with me. This...

We bought a Kent RO Purifier for 17000 by June 2013 from Evergreen Home Needs, No.68/5, Near GRT and Nathella Jewellers, Bagalur Road, Hosur-635109. We are using the Kent Pearl model and the problem now is that some insects have entered the purification system. We noticed this as the water in the tank was starting to grow dirty. When we reached out to the seller, none of the numbers were answered. There were upto five numbers that were provided...

I am Ramnish Kumar who fell prey to false promises of kent and bought a purifier from kent. Just in 3 months the purifier has stopped working and now I am struggling to find a the person who should service it. The shop from where I bought it is not ready to help as he already had suggested me against buying Kent RO. Now I realize why did he suggest to go for other purifier than Kent. Somehow after writing some 20 mails a technician came to...

We had bought a Kent ro in April -2013 from Alka Enterprises Allahabad, and it had stopped working in July -2013, after complaining one person came from s.k. enterprises Allahabad, Charged Rs.1300/ and gone, after few days it again stopped, after calling service centre the same person came again and changed main filter with a duplicate one and charged 2400/, it worked Only few days and still in same mod . If you can do something...

Hi Service, I have purchased a Kent RO in the month of June 2013.I want to bring to your attention the poor service and the unprofessional behaviour shown by Srinivas Aqua Sales and Service, Bangalore .I have complained a lot of times as my Kent Grand RO is not working since the time I bought it.First it was problem with the Water Tank not getting filled up.The Service Technician came up first time and fixed something and then it worked...

I bought the Kent RO water purifier-Pearl model on 10th September, 2013 on my repeated requests the customer care service with Ph.No.[protected], hyd has attended for installation on 14th September, 2013, within a month the product is not working as the green light has been switched off with out any alarm and the red switch is blinking. i again complaint at service centre to the above mentioned number and talked to Mr. Madhu, who promised...

Hi, I have purchased a kent pearl on 21 Nov 2013. Installation has happen on 23th Nov 2013. It stopped working after 2 days of installation. I have called srinivas aqua service, bangalore several Times but they are not responding. I called your customer care they are also not responding. As per them with in 48hr call will be responder but it is almost 8 days. Please help. I have spent 18000 rupees. (16055 for the product MPS/E ZONE ....