Claimed

Kent RO Complaints & Reviews

3.4
Last updated Mar 16, 2024
Complaints 3002
Resolved
1842
Unresolved
1160
Quick Links
Statistics
Share
Contacts

File a complaint to Kent RO

Having problems with Kent RO?

File a complaint and get it resolved by Kent RO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kent RO
Customer Service Contacts

Kent RO Phone Numbers

Toll free
1800 100 1000
315
189
Phone
+91 92 7891 2345
213
144
+91 44 2829 7994
43
59
+91 12 0307 5075
31
56
Mobile
+91 99 4009 0005
94
76

Kent RO Website

Kent RO Head Office Address

A-2, Sector-59
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201309

Kent RO reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amitkumar112233
Jan 30, 2023
Feb 1, 2023
This thread was updated on Feb 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kent RO Water purifier - Unauthorized service and Money gone

I contacted [protected] for service and my data was shared by you/KENT with Fraud companies (as they claim).
These people took 8300 rupees from us as gave a fake online bill for AMC.
Now Kent authorities are claiming that they are not taking the responsibility of this issue.

Kent shared my confidential data (Personal Identifiable Information) which as per them should be classified as "TOP SECRET" to some unknown...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pavan Jois
from Bengaluru, Karnataka
Jan 29, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
Report
Copy

Give my money back

Kent was not working (tds above 250) and hence i booked kent service. Technician came and charged 9k and still there was no reduction in TDS. We called him again and he came and charged 3k again. Yes you are reading it correct we became fool by spening 12k just to repair kent. It means innitial 9k is a fraud.
We would get new RO system in less than this price. I am able to see other good new RO systems around 8k.
They took...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhi544
from Lucknow, Uttar Pradesh
Jan 21, 2023
Jan 21, 2023
This thread was updated on Jan 21, 2023
Report
Copy

False claims, aggressive behaviour, Fraudsters

We are writing to bring to your attention the unacceptable behavior and dishonesty of the KentRO company. Despite our filters being under free change warranty, the area executive arranged a service for us and demanded payment of Rs 9000 to change the filters, falsely claiming that the filters had already been changed on March 10th, 2022. Despite our requests, he refused to provide any documentation or evidence of this supposed previous service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Fantastikkhan
from Ahmedabad, Gujarat
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
Report
Copy

Refused to replace Membrane filters

I am complaining against the KENT RO company and their associate BURAK Enterprise as they refused to replace the membrane filters as my product KENT ACE 2020 is still in WARRANTY.
Product id: KR[protected]
Case Id:[protected]

Requested for Membrane replacement: January 2nd 2023.
I got the confirmation from Kent that my product is eligible for Membrane filter replacement still the agent Ayaz denied to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishi14581
from Bhagalpur, Bihar
Jan 9, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
Report
Copy

Tds FLUCTUATING abnormally

Address:shankar talkies,Bhagalpur

I have complained since the purchase of the Kent device regarding the fluctuation of the TDS where the TDS fluctuates abnormally.
Once the TDS was reduced to 20 and after setting it to 150 TDS y the KENT technician the TDS again drops to 70 now within ne month after TDS set.

There is no explanation by the Shambhavi traders and neither from the Technician they just come and set the TDS to as per my wish but again the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Snehal116
from Mumbai, Maharashtra
Jan 7, 2023
Jan 7, 2023
This thread was updated on Jan 7, 2023
Report
Copy

Kent Pearl AMC Cost and Fraudant calls

High AMC value, i am paying almost 7000 a year AMC to these guys which is a very high value of AMC.

Also got a call from kent last week that the person who visit (which came from them only) has left the job and doing frauds....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
taj2020
from Pathankot, Punjab
Dec 31, 2022
Dec 31, 2022
This thread was updated on Dec 31, 2022
Report
Copy

Gst bill

Address:pathankot

GST BILL not receive total amount 4585 RO KENT repair INDIAN ARMY GOVT OFFICE and payment paid soldier GURVINDER SINGH payment claim ke liye mujhe GST BILL chiye please gst bill relese my payment claim your gst bill receive...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kishorecaro
Dec 31, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss incurred due to poor service in kent water purifier grand plus zww mro

Address:Akshaya enterprises , Kent Authorized Dealer , Trichy

Product Id : KR[protected]

I bought the above product on 21.11.2021 and warranty ended on 22.11.2022. But the regular maintenance for every 3 months was never done. Instead a tech came in Nov 2022 voluntarily and changed some crystal balls and collected money for that.

On Dec 30: Beep sounds came from the product continuously and stopped yielding water. I called up Akshaya Enterprises, Trichy on phone number...
+4 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
abhishekgarima26
from Delhi, Delhi
Dec 28, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
Report
Copy

Bad service or no service

Last 4 days I am complaint for service to be do e as RO is not working. But service executive not visited yet. Daily spending 800-1000 for water bottles....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rachit Narula
Dec 21, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
Report
Copy

I m complaining against Kent service executive.

Address:Model town delhi

My case I'd:[protected], I make complaint against my RO on 18dec2022..my machine under AMC but still not getting any solution to my problem.i make many calls to kent customers care but they not providing any solution to me..I want you to please take care of this matter.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harry Pal Singh
Dec 19, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
Report
Copy

Nothing but a Spammer

Sir,
I am getting daily SPAM mails from Kent RO, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
Can you please take up the matter with his cheap company...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
Nitin T Sul
from Raichur, Karnataka
Dec 11, 2022
Jan 9, 2023
This thread was updated on Jan 9, 2023
Report
Copy

Costly spares which is required change in 6 month

Address:Raichur
Website:[email protected]

I purchased Kent pearl on 14.02.2020 installed on 20.02.2020. on 29.09.2021 spares (RO membrane, FRT, Sediment, 10 mm sediment, ODRBON)are changed worth of 4500/- after that on 03.07.2022 again changed RO membrane. This type of product... How i maintain....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
L
LalitSaini20
from Gurugram, Haryana
Dec 11, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kent 16052 Elegant Electric

Address:House No 1164/5, Gali No 15, Patel Nagar, Gurugram Haryana 122001

Purchasing After 16 days kent kette suddenly cracked a glass....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Harry Pal Singh
Dec 9, 2022
Report
Copy

Repeated Daily Spamming

Dear sir,
KENT RO has also joined the list of spammers and is fast becoming a new contender for the award of the Spammer of the year....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harry Pal Singh
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

New Spammer in my mail

For the last few days I have been getting upto Four Spam mails per day from Kent RO.
i hope their popular brand ambassador notes this.
I have decided to never be their customer no matter what happens....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
IS Kiran
Nov 29, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
Report
Copy

Kr1910031693

Address:Kiran, swarnabhoomi, bylakuppe,mysore , karnataka.

I have installed RO kent 3 months back. Water is not coming .tried to register a service in your app. But it's showing product inactive. What that means.i have paid so much for the product and can't expect a behavior like this....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sushri Priyadarshini
Nov 27, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
Report
Copy

Not handling RO problem even after multiple service requests

Address:Rayasandra, Bangalore

Even after raising service requests multiple times, RO issue is not fixed. Every time a service engineer comes and changes some parts and one after another some or the other problems start. We have been raising complaints...but still have not got a decent solution. I strongly believe their engineers are incompetent or Kent RO believes in just sales but no post-sales service. This is very unprofesstional of them....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen Singh Manral
Nov 23, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
Report
Copy

Kent RO Bad Customer Experience

Address:D-409,VIVEK VIhar(AWHO),Sector-82, Noida,U.P 201301

Dear Sir/Madam,

With very high disappointment and dissatisfaction I am writing that I am a Kent RO user since Dec '2019. I have some grievances towards the quality of the product provided by authorized dealer of Kent during replacement.

I get changed all RO membrane in 15 Nov 2022, of Rs.5435/- by technician Narendra Singh, Kent dealer M/s BHANGEL SERVICE, UP, Noida(see attach bill). Within a week I have gone...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Surendra2345
from Bhubaneswar, Odisha
Nov 22, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
Report
Copy

General servicing

Heavy noise...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
D
Deepak2502
from Delhi, Delhi
Nov 20, 2022
Nov 21, 2022
This thread was updated on Nov 21, 2022
Report
Copy

Regarding Mobile number update

Hi Team, I have two RO machine. I wanted to register both my machine on two different mobile number but not sure they updated my single mobile number for both my machine. Both my RO is installed on two different city. Due to that sometime we try to give complaint for some other machine & it's getting register for other machine. Request you to please help me registering my mobile number for respective RO machine....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy