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Kent RO
Kent RO Systems Ltd
Customer satisfaction rating: 74%
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2129
COMPLAINTS
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Kent RO Customer Care

Kent RO Systems Ltd

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Address
A-2, Sector-59
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201309

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
271
down
150

Phone:
Phone:
up
188
down
122

Mobile:
Mobile:
up
79
down
58

Customer satisfaction rating
74%
Complaints
2129
Pending
352
Resolved
1432
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Kent RO Complaints & Reviews

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Kent RO — kent ro water purifier bad customer support [Resolved]

 vkscool21 on Aug 16, 2020
I have purchased the kent grand new mineral ro and it stopped working within one year. I raised a service request to the customer...
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 Mohsinip on Aug 15, 2020
Hi.
We have got the kent purifier installed for less than 2 years and during the routine service the technician advised us to change the internal filters that we allowed him to do. However, he could not do the proper servicing and immediately afterwards the purifier started to form algae in the water container. Please help.


kent ro uv purifier malfunctioning

Complaint Status


[Aug 16, 2020] Kent RO customer support has been notified about the posted complaint.

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     Phool Singh Bamnawat on Aug 15, 2020
    I kent ro selling offline karauli shop but four free service not done due to service boy and shopkeeper and out filter change device boy but not kent ro filter he done aqua filter and havey charges...


    Complaint Status


    [Aug 15, 2020] Kent RO customer support has been notified about the posted complaint.

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      Kent RO — Installation issue by kent ro company

       milu9483 on Aug 14, 2020
      Sir,
      I have submitted a request for installation of my new kent ro on 12 aug 2020. My installation service request...
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      Kent RO — 3 months completed for my service request, Till now none from kent contacted me regarding the service request

       natarajsudheer on Aug 12, 2020
      Hello team
      My name is Sudheer, from thukkuguda, hyderbad

      I have registered a service request to kent...
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      Kent RO — KENT Autosoft purchased on 26.06.2020

       anuva on Aug 10, 2020
      Dear Sir
      Subject: Poor quality of KENT Autosoft a product of KENT purchased vide Tax Invoice No. S[protected] DT. 26.06.2020-REG...
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      Kent RO — kent autosoft purchased on 27.06.2020

       anuva on Aug 10, 2020
      Dear sir
      Please refer to the captioned subject.

      It is an extremely sorry affair which compelled me...
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       Pashupati Sah on Aug 6, 2020
      Dear kent representative
      I have purchased one kent grand ro filter. But vendor has not installed my filter completely as yet on today. He left and gone away. He was demanding money. His behavior was very rude. I am completely shocked with the service of kent and feeling ashamed of purchasing kent ro. Plz take immediate solution for installation of new purchased kent ro which is not yet completely installed.
      This is the very poor service of kent post sale service. If not resolved the issues i may escalate the issues ahead.

      Complaint Status


      [Aug 06, 2020] Kent RO customer support has been notified about the posted complaint.
      Post sale service of Kent is very poor.No body bothers to take pain to resolve the issues.once you purchased Kent RO items you will feel cheated certainly.I recommend people not to purchase Kent RO.

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        Kent RO — Not providing service [Resolved]

         rajnish1 on Aug 4, 2020
        Sir/mam
        i have called kent ro customer care number ([protected]) for service request for my ro system .They registered...
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        Kent RO — bad quality filters had to be replaced every 2 months!!

         Karkuvelrajan Muthusamy on Aug 4, 2020
        - i bought kent ro filters in 2017.
        - the filter was working fine for first 1 year and water taste changed and i called...
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        Kent RO — Warranty card

         RenukaJogdand on Jul 31, 2020
        I purchased kent ro in oct. 2019 from amazon.in my machine i didn't get the warranty card. After 6 months i faced some issue...
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        Kent RO — Warranty card missing

         RenukaJogdand on Jul 31, 2020
        I purchased kent ro in oct. 2019 from amazon in my machine i didn't get the warranty card and that without warranty card they...
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        Kent RO — Kent RO bought in 2018 September

         Vivek khurana delhi on Jul 28, 2020
        I bought KENT RO on September, 2018 and after buying the same i am thinking why I bought this product called RO from KENT...
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         yamunaji on Jul 27, 2020
        The service provided by om kent ro
        Is hopeless.
        Can you call me on [protected]

        Complaint Status


        [Jul 27, 2020] Kent RO customer support has been notified about the posted complaint.

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          Kent RO — kent new grand ro machine taking lots of time to refill water

           SATNAM SINGH Gulati on Jul 25, 2020
          Dear sir / madam,
          we have purchased kent new grand 8 litres ro (B07p5qr6kg) order number[protected] br...
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          Kent RO — AMC Expiration Date Incorrectly Updated (Short by 3 Months)

           Gautam Shiv Seth on Jul 24, 2020
          This is regarding Kent RO Water purifier Grand installed at our place for the last over 10+ years. The registered mobile number...
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          Kent RO — Kent Ro appoints bad agency people for service

           Yashjain21495 on Jul 23, 2020
          Kent is using low cost spare. They do not have proper service agency. People cheat and they send wrong service people. I had...
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          Kent RO — Poor service and seeking for money always without giving service

           Valasa Pawan Kumar on Jul 22, 2020
          Dear Sir

          After Buying KENT PRISTINE Water Purifier In the year 2/07/2017...It worked only for 1 Year ...now...
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          Kent RO — after sales service not provided

           anuragsugandhi on Jul 22, 2020
          The complaint [protected] is filed on 18th june 2020; it is still unattended and it frequently submitted for cancellation...
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           anuragsugandhi on Jul 22, 2020
          I have logged complaint since 18th jun 2020 but still my complaint is not attended. Kent is not bothering to communicate to me to fix error. I have escalated to the possible highest level in kent but there is ignorance.
          Complaint no. 246273

          Complaint Status


          [Jul 22, 2020] Kent RO customer support has been notified about the posted complaint.

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