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Kent RO Complaints & Reviews

3.4
Last updated Mar 16, 2024
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Kent RO Head Office Address

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Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201309

Kent RO reviews & complaints page 67

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H
Hari M.T
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent purifier

Address:Chennai, Tamil Nadu, 600037
Website:www.kent.co.in/customer-care-service

I bought this kent water purifier last year by feb and nearly services for 12 times until two months ago. That was the last time the machine worked, have placed several complaints and they send an sms that respective engineers will visit my residence 24-48 hrs. But none has visited in the given timings, the last 4 times the same engineer visited and had to change the filters and charge me 500rs each time (Machine still under warranty). Its...
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Ankit Anand007
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent ro service issue. kr1604053981

Address:Faridabad, Haryana, 121001

Hi team

I a buy kent super plus ro from a air-force canteen as my grand father is an ex service man (Central government employee) at rs 10250. Today i called a customer care a book a service, your executive ask that some parts are not working, so we have replace those parts and it will cost 2700 rs, after that he called some guy and told me that some more are not working now it will cost you around 7000 rs.in only 1 year all...
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Ramachandran Kallankara
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent pearl ro filter

We bought a kent ro filter - pearl from intech elec, bangalore in july 2015.
When we called them for service, they informed us that we have to contact kent directly.

So we got in touch with kent, and they in turn sent an agency called water solutions. When "water solutions" came for service, they sold us an amc for one year on behalf of kent.

Now water solutions does not respond to our calls, and kent...
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rathi_amit22
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent ro poor material

Dear team

I purchased kent ro on 31st aug 16.

Within 1.5 year the body of ro membrane has cracked.

Does kent use such cheap quality plastic which cracks after such a short time. I am shocked!!!

I was a loyal customer to kent and has recommended this to all my friends. But this faith has been put to question mark.

I have been regular in having the regular maintenance...
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Ramesh Muppirala
from Korampallam, Tamil Nadu
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product not delivered by the agency member. got cheated on kent's behalf

Website:Kent. Co. In

Have booked for a demonstration in Oct 17..after which a a sms was sent saying Mr. Vijeth kumar will be visiting us from Kent office... The person came and suggested a filter that we had to buy after testing the water.. Advance of 6000 was paid.. And later in Dec we again paid the balance amount of 13000 as he said that until we paid the full amount Kent wouldn't supply the filter... After the payment we were repeatedly told the filter was...
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SnehaNisha MN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ro

Address:Chitradurga, Karnataka, 577527

Am very unsatisfied with Kent post sale service, , , very bad very bad, 5 days got over my complete not yet resolved, , , very low quality service from Kent, , ,
Wast of taking branded better we can go with local products, , ,
I never ever experienced this type of poor customer service even from local products, , ,
Shame to Kent to telling top product,
This is not first time,
This is not fair to Kentbr...
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narsinghpal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not serviced properly and getting problems again and again

Address:411017
Website:www.kent.co.in

I got my Kent RO serviced on

14-Jul-2017 ::: Service request number#[protected]
01-Sep-2017 ::: Service request number#[protected]
15-Feb-2018 ::: Service request number#[protected]
10-Mar-2018 ::: Service request number#[protected]
20-Mar-2018 ::: Service request number#[protected] Not Resolved till now

IMPORTANT NOTE :
During every service visit, the technician...
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S
sonacha58588040
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:kent ro system

16 thousand ka kent ro system me ek saal baad hi uske chaaro filter kharaab ho jate h aur costomer service waale filter change karne ke 4 thousand rupee laite h new ro system ke filter itni jaldi kaise kharaab ho gye kam se kam 5 year to chalne hi chahiye uske baad ro ka tap kharaab ho jata hai us tab ko change karne ke 8 hundred rupee charge lete h ye service wale middle class family kaise afford kar sakti hai itne bekaar product very very...
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J
jiverma
from Bhiwadi, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty kent ro system

Address:Alwar, Rajasthan, 301019
Website:www.kent.co.in

We purchased a kent ro sr no kr[protected] from
Shree balaji water solution, bhiwadi, phone no [protected]/[protected] on 05/02/2017 vide bill no 5405 dt 05/02/2017 rupees 16500/- with warranty of 1 year this ro not working satisfactorily it stopped providing water frequently on 27/01/2018 they changed kent filter set and charged rs. 1500/- less than a year time and on 10/02/2018 it stopped releasing waste water this ro system is either...
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S
Sarika Chakravarty
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

livsafe h2o solutions not honoring annual maintenance contract

Address:Gurgaon, Haryana, 122001

Pfa copy of amc from the above mentioned company for repair and servicing of my kent ro. I had lodged a complain with them on 08.03.2018 which has not been attended to till date. All reminders have been met with false promises and rude rebuttals. The license of this fraudulent company should be cancelled.

Sarika chakravarty
(M) [protected]...
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Santosh Kathuria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ro purification system

We r highly not satisfied with your kent ro purification system as the taste of the water changes frequently that is within fifteen days of service we have purchased this product on 15/4/16. Up till now we have spent 7000 k on this i request you to see through our complaint n take some necessary action thanking you in anticipation yur highly unsatisfied customer...
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Ganesan Velupillai
from Madurai, Tamil Nadu
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non attending of requested service under warranty

Address:New Delhi, Delhi

We have sent so many mails from 1March But so far no reply and service provided Pl see our detailed mail from ID [protected]@yahoo.com to service @kent and also to roccomplianceteam @gmail.com But the company not replied and also not attended my request to change the filter under warranty...
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Machhindranath Bhagat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg extra charges taken though having warranty of 1 year

Address:Raigad, Maharashtra
Website:[email protected]

This is really pathetic to waste time on such poor customer service of kent. The auro purifier had stopped working some days ago. The person came and changed the us membrane and charged rs 600 (My mother in law was unaware of the warranty). When called the customer service about the return as the us membrane has 1 year warranty, the area manager lady talked so badly and refused to return the charges. Further she added that the warranty will...
+2 photos
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R
Ranjan@Quest
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguided by kent customer executive

Address:560061

Kent customer executive nagaraju ([protected]) promised to address our issue with kent ro grand plus since 15 feb to 9 mar. He has been promising for dates and never showed up. He has misguided us for about 20 days.

On 9 mar we raised a request[protected] and got our issue fixed in next 24 hours.

Lesson learnt is to not trust any representatives verbal confirmations.

I wanted to bring this up...
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cilajay
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service provided against amc

Address:Jaipur, Rajasthan, 302023
Website:ro care india

I have made number of service requests for my kent Ro which is under AMC.
no response has been received from last 5 days and each time i cl on customer care they assure me that a service engineer will be visiting today but no one has shown till date.
My complain number is 155354 and i have been awaiting for response from your company from 12th of March....
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M
mohan kumar A E
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smps is not working

Address:560036

My machine (Kr[protected]) one month old one, out of one month worked only 10 days after that machine is dead called customer care almost 6 times there is no response at all after some days service engg came and change the smps with (Used smps from other house). Again i called customer care i informed this incident after that customer care people (Really they are trying catch area manager or acting behind the call i don't know) to catch the...
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pandeyshubh8
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent water purifier and kent customer service

Address:Azamgarh, Uttar Pradesh

Hi sir/madam,

This is shubhanshu pandey. I bought a kent water purifier in july 2017. Till now many times we have to call customer service to repair it. It is almost new machine and i think it is defective one as i don't understand how can a new machine needs this much of repairing. Since this is in warranty, we called customer support many times. They usually come and and don't fix the actual problem. They said that the part...
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gokulnathan01
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service charge

Address:New Delhi, Delhi, 110075

Dear sir/madam,
I am one the existing costumer of kent ro since 2014 with reference no of kr[protected]. For the last one month my purifier water comes on slowly and your representative visits our come and informs that it has been blocked nad rectification charges he is asking rs.4000.
Please note that i purchased purifier around cost of rs.17000 but the maintenance charges is around rs.4000 is extremely high.
Hence i...
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Shivbhanu
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent supreme all filters change cost

Address:Singrauli, Madhya Pradesh, 486888

My dealer is asking for rs 5000 to change all filters of my kent supreme ro this is one time service cost next time they charge the same amount for service it means the service cost for two services is rs.10000 it's too much and i can't suggest any body to buy kent ro.. Tell me how much it costs to change all filters of kent supreme ro... To - [protected]@gmail.com...
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Suresh Janarthanan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kent grand plus not working

Address:Salem, Tamil Nadu

Ro is not working, the motor is not running properly. We bought it just 5 months back but we have fixed it only a month back, not even it completely works for 31 days now it got repaired and some fault occurred. The motor is not working it just vibrates and stops the water is getting out through outlet a drop by drop. We tried to clear those problems through local repairing people but it didn't get rectified. Kr[protected]. It creates more...
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