Kent RO — Corruption in service

dildeep21

from Pune, Maharashtra

Address:	411030
Website:	www.kent.co.in

Service request no 1673 :

My RO kent filter was not functioning, therefore i requested service. I was charged Rs 2600 for the service.
However, the bill was made out for Rs 1600 and Rs 1000 was mentioned on the
back of the bill which indicates this was an unofficial payment demanded the service engineer. The service engineer requested not to reveal it to the company.
Does the Company encourage corrupt practices ??

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Comments

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Sir,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

dildeep21

from Pune, Maharashtra

I have forwarded my contact details to your email.
My number is [protected] .

And to let you know, the filter has started leaking again within 2 weeks of your service.

Extremely Poor service !!!

Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr.Singh,

thanks for providing your contact details. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

srikanth_kanchari

from Delhi, Delhi

did these guys visit your place after this. when did they visit

dildeep21

from Pune, Maharashtra

they did, but nothing has changed . Face the same issue that you do regarding leakage.

Really poor service !!