Claimed

Kerala State Electricity Board [KSEB] Complaints & Reviews

1
Last updated Mar 4, 2024
Complaints 387
Resolved
61
Unresolved
326
Quick Links
Statistics
Share
Contacts

File a complaint to Kerala State Electricity Board [KSEB]

Having problems with Kerala State Electricity Board [KSEB]?

File a complaint and get it resolved by Kerala State Electricity Board [KSEB] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kerala State Electricity Board [KSEB]
Customer Service Contacts

Kerala State Electricity Board [KSEB] Phone Numbers

Phone
+91 47 1255 5544
377
180

Kerala State Electricity Board [KSEB] Website

Kerala State Electricity Board [KSEB] Head Office Address

Vydyuthi Bhavanam, Pattom
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India
695004

Kerala State Electricity Board [KSEB] reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sooraj Kumar P M
from Muluppilagadu, Kerala
Report
Copy

disconnection of supply without notice and unwarrantedly by substation mavungal

Address:671531

I am a consumer in the mavungal area, of kanhangad town, kasaragod distrtict. The supply comes from chittari feeder. Every day the supply is disconnected without notice, rather unwarrantedly and wantonly. When we ask for the reason at the sub-station mavungal they are just giving unacceptable reasons rather silly and puerile. The supply is disconnected in the evenings upto late night....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:686575

Sir,
Kindly refer my letter to kseb pala on the subject : re location of posts erected for installation of transformer dated 14 june 2018 to ex eng. This property belongs to my wife and i hold power of attorney to the same. I had in this connection met ex eng pala kseb in person and i had meetings with er dviya, er asokan, er shaji et al on different occassions and dates, having had to travel to pala excusively for this purpose. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rafi tp
from Chennai, Tamil Nadu
Report
Copy

iam complaint about the problem of 2 electric pole and its wireline

Address:671541
Website:No

Sir/madam,

I am ummar rafi i live in kerala kasaragod dist thekkil village house no...1/195 (1/21b) phazayavallaphil house p. O thekkil ferry chemmanad panchayath
Consumer number c[protected]
6772 chattanchal electric section
We have reconstructed a house boundry wall and an 2 electricity pole is right left side of in our back side of the house. The pole is very near to the wall due to which the electric...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeesh Narayanan
Report
Copy

unethical behaviour

Address:Thiruvananthapuram, Kerala

ഒക്കൽ കെ എസ് ഇ ബി സെക്ഷനിലെ ഈമാസത്തെ ബില്ലാണിത്. ബില്ലിൽകാണിച്ചിരിക്കുന്ന ബിൽതീയതി 13.09.2018 എന്നാണ്. പക്ഷേ എൻ്റെവീട്ടിലെ സ്പ്പോട്ട് ബിൽ എടുത്തിരിക്കുന്നത് 20.09.2018-ാംതീയതിയും,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raga Gopinath
from Bengaluru, Karnataka
Report
Copy

electricity online payment failure

Address:688531
Website:www.kseb.in

I had tried to make my online payment on 10 september 2018 for the kseb electricity subscription for the amount of rs. 722/-. The funds have been deducted from my account, however, the bill payment has been failed. Post which i had made my payment on 12 september 2018 as it was the payment due date. I would like to have a refund of the failed transaction as soon as possible.

Consumer no:[protected]; consumer name: radhamanibr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Helloise
from Ponnani, Kerala
Report
Copy

cash got debited from my account but didn't receive mail

Address:Idukki, Kerala, 685508

I paid my electricity bill for consumers number[protected]

The cash got debited from my account but didn't receive mail of bill

Please provide me with the receipt for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siljuck
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed

Address:Kannur, Kerala, 670602

KSEB online payment failed, but deducted from bank account.
After one week of transaction no update from KSEB.
KSEB transaction ID[protected]

bank deduction details below, Bank Name: federal bank

Transaction Amount-₹684.00 Dr, Transaction Id-S6738347, Transaction Description-TO ECM/5049/KSEB1 \KSEB1, Account-XXXXXXXXXX3566-Date - 21 Aug 2018...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Thiruvananthapuram, Kerala, 695027

From
Ajeesh t p
Thulasi nivas,
Paravila (Near paravila bus stop),
Pachalloor. P. O.
Thiruvananthapuram
Pin - 695027
Kerala, india
Contact number in kerala:
+91 [protected] (Dr. Abhilash p s, brother)

Dear sir,
I am working in u. A. E. For the last 12 years.
I have a property and old house, which has been demolished for construction of a new building...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Unni pantharikara
from Kalpetta, Kerala
Report
Copy

payment not performed

Dear sir/madam
I recently payed my kseb bill through tech process payment on 03/08/2018, the online bank translation deduct amount from my bank account(south indian bank pvt lmtd. ), the same time kseb online translation didnt show any update, it directly navigayed to home page.so please clarify the amount goes to where or refund to my bank?
Please reply to the below mail id
unni.[protected]@gmail.com

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinod141169
from Malappuram, Kerala
Report
Copy

excessive billing

Address:Thrissur, Kerala, 680122

My consumer number is[protected]. I received a bill on 27/07/2018 via bill number[protected] for rupees1885/-. Out of this amount rupees 663/- is shown as adjustment (arrear). I want to know what this arrear is as I have no outstanding amount.
Name: Vinod Krishnan
Addess: Koduvalappil House
P. O. Edathirinji
Irinjalakuda
Thrissur
Kerala
Mobile: [protected]
Looking forward for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manjumathachan
from Thiruvananthapuram, Kerala
Report
Copy

irresponsible officers/bad customer service

Past 4 days we were without electricity, finally today it has come but not sure how long it will last .Concerns are as below

1.4 days to resolve an issue which is beyond imaginable for a country claiming to be developing.
2.Very poor response via phone.
3.Extremely bad customer service. Officers says they are fed up of receiving complaints-this is the response given when we went to register a complaint.
4.No...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreelash Bruce
from Kunnamangalam, Kerala
Report
Copy

against kumbanad section

Hi Sir, I would like to make you notice that the executives over KSEB kumbanadu section, Pathanamthitta seems irresponsible. I have a power failure in my electric post and I keep on trying to call over phone and no response. Then I complained on 24x7 support. Even though I didn’t get any immediate action. At least advice them to pick the call and do the initial procedures. This is the reason people are not having any trust over the government...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ROSYDAVIS
from Mumbai, Maharashtra
Report
Copy

street light not working at palliyara, trikkur panchayat, thrissur

Address:680306
Website:www.kseb.in

There is no light on the sreet post.
Location makketty to palliyara (Trikkur, thrissur) pls do needfull.
We are the resident of palliyara in trikkur panchayath, thrissur district. The street light in our region not been working. This is a ver difficult situation for all the people in the area. Kindly help us. I request you to kindly take necessary action and solve this issue on priority basis...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Thiruvananthapuram, Kerala, 695017

Wrong online advance payment of rs.5000/- made to kseb, kidangoor section made on 06.04.2018. Transaction no.[protected], kseb online receipt no.[protected]. This transaction was meant to kseb sreekariyam section to my consumer no.[protected], but due to typographical error went to kseb kidangoor section. Lot of email requests, phone requests, customer care phone and emails, emails to kseb kidangoor, emails to kseb palai division,...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
metro scan ktr
from Kollam, Kerala
Report
Copy

irresponsible response by authorised person (ae)

Consumer code ;[protected]
Metro scans &laboratories

Sir,
Our company is with ht connection kseb. On 15th june 2018 (Today) we were without power supply after 9 am, waited till 10 am. We tried many times to contact kseb kottarakara east office enquiry regarding this through land phone[protected]. Unfortunately the telephone was not being attended by anybody and we were without any feedback from kseb office....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D c kurup
from Ernakulam, Kerala
Report
Copy

information on usage drilling machine

I am a retired central government employee retired on 31.05.2018 from the last place of posting. I reached kerala with my family to settle down at my house in karunagapally on 08.06.18. As there was a serious problem of termites in the house, an authorised agency was entrusted for termite treatment. When they were carrying out the work by using a 750w drilling machine, an official introducing himself as an employee of kseb came to the house...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajid Bin Abdul Kareem
from Bengaluru, Karnataka
Report
Copy

power of

Address:Ernakulam, Kerala

Sir,
This complaint is from ernakulam, kakkanad, chethathukara. Sir here is power cut and it exceed more than 2 hours from the beginning itself am trying to call kseb kakkanad and the phone is engaged.2hrs am trying to report my complaint and the phone is engaged. This is not my first experience. That's why am complainting. I think they are misusing phone / they may remove the resever. Please take attention on this. Its not only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banshad P Ansar
Report
Copy

excess billed without meter reading

Address:Thrissur, Kerala, 680681

I am ansar pk, consumer no[protected]/ bill no[protected]. I have received the bill on 05/06/2018 which is nit showing the current meter reading. I suspect they issued the bill based upon previous bill which i consumed more due to several small functions going on. My current bill is inr 7, 348 including inr 2, 022 deposit amount. Its surprising we are not available most of the days in home and they raised the bill without showing the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ambu123
from Palackattumala, Kerala
Report
Copy

illegally charged 500 rupees for offing the supply for cutting tree

Address:Thiruvananthapuram, Kerala, 691589

The lineman illegally charged (Without any receipt) 500 rupees for offing the supply from the post to the house inorder to cut a tree. I tried to give 300 rupees. But he forcefully snatched 500 rupees from me. He is from kseb office 28th mile under main office 'kseb kallambalam'. When i enquired to some people, i got the information that all the officers in that office is of same mentality. They are very rude and they are snatching big amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Libin@
from Bengaluru, Karnataka
Jun 5, 2022
This thread was updated on Jun 5, 2022
Report
Copy

online payment failed

Address:Malappuram, Kerala, 679334
Website:Tech process payment

My consumer number is[protected], recently payed my kseb bill through tech process payment on 09/05/2018, the online bank translation deduct amount from my bank account (State bank of india), the same time kseb online translation shows failure status (). So please clarify the amount goes to where or refund to my bank?
Please reply to my mail. [protected]@gmail.com
Thanks & regards
Libin...
Helpful
9 other people found this review helpful
9 found this helpful
4 Comments
Report
Copy