Kerala State Electricity Board [KSEB] Complaints & Reviews

I am a resident of pinarayi panchayath. We the residents are facing frequent power cuts without prior intimation since past one month (Mid april 2018). Mostly i call up the nearby kseb office, they always have some excuse or other. And every time i ask as to when the power would be resumed they always answer that it cant be said.
These power cuts occur during daytime as well as night time. Its causing great inconvinience to all the...

In ernakulam district, thoppumpady area cibinuous power failure is now a usual thing on day and night. It affects people - kids and students - very badly especiallly in nights. The very hot and mosquito not allow the people to sleep.
Hence it effects the health of the residents adversely.

Please consider the as a complaint and make steps to avoid the unpredictable and continous power faiure in our area....

Sir,

This complaint is from george manjadi at chellancode, near vaduvanchal the 6762 ambalavayal electrical section in wayanad district. I have two residential services at my premises:[protected],[protected]. For the last two weeks i, and all other consumers who have the same supply line out of the three three-phase lines have complete power outage because of the line fuse on this particular supply line which...

Dear sir,

We are paying for a 3 phase line connection at my home since april 2004. However till today we have not received any 3 phase line connection, we are getting current only on one line.

I would kindly request the authorities to do the needful in this regard.

Expecting your immediate support.

Bhaskaran a.
Consumer no.[protected]
Mbl: [protected]...

There is frequent power failure at night in perandoor area in ernakulam.. Behind perandoor bhagavathi temple, perandoor bridge road, elamakkara, ernakulam.in this hot season it is so difficult to sleep without fan after hectic work schedule. This has become frequent for nearly one month. Whenever we call the kseb office we won't be able to get connected. Please fix this since we are unable to sleep at night which in turn ruins our work day....

There is no light on the street post in front of my house for months and i complainted about it 2 days ago and i called them again and they were so rude to me and cut the call immediately. I can't even look outside during nights because it's dark and no streetlight. Please replace the streetlight asap... I am customer under kseb punnaikkamugal, kunnapuzha, thirumala.....

Sir,
I am c k rajan staying in flat no 1a in mughal flats requesting u to do immediate attention for restoring the electricity conne ton in the entire flats as the same has gone from around 7 pm today. Since children's exam going on necy instructions be given to the pullut engineer to restore the same atonce.
Thanking u
C k rajan
1a kodungallur
18/3/2018....

എന്തൊരു മോശമാണ് kseb നിങ്ങൾ ഈ ഈകാണിക്കുന്നത്.അന്നന്ന് കിട്ടുന്നത് കൊണ്ട് നിത്യവൃത്തി കഴിക്കുന്ന പാവം കച്ചവടക്കാരുടെ വയറ്റത്തടിക്കുന്ന ഈ ഈപവർ കട്ട് ഇങ്ങനെ ഡെയിലി ഉണ്ടാക്കിയിട്ട്...

I am living in nilambur, malappuram district, kerala. Here the kseb cut the power supply every day. Today 27 jan 2018 the power gone at 9 am and it will come after 6 pm. When i call nilambur kseb they said that the power will also cut tomorrow morning 9 am to 6 pm. This is very disgustful. We are paying electricity bill but we have to tolerate this kind issues. We fedup with this.in major cities in kerala like kochi the power will not cut....

Dear Sir / Madam,

This is to bring to your notice that the street lights have been non functional for the last 6 months.

Repeated complaint to the KSEB (Irinjalakuda) and the local panchayat (Padiyoor) has yield no result.

Location: Road opposite to Maravattikal Ration Shop in Edathirinji. Road leading to Edathirinji Grameena Vayanashala....

Respectfully submitted before
The chair person,
Consumer greivance redressal forum,
2nd floor vyduthi bhavanam,
Kottarakkara – 691 508.
From
Mary magdaline yesudas,
Sea view,
Beach road, kollam – 691 006. Mobile number-[protected]/[protected]/[protected]
(Kseb cantonment code - 4558 consumer no.[protected]

Sir,
Sub: complaint regarding an exorbitant...

Respected sir
Iam cheated by kseb. My bill amount for this month is 17000. Average bill amount i used to pay was around[protected]. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as son as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance...

In the month of march and april 2016 only we used to 1 ac for 4 hours and the current bill get rises from 800/900 range to 2000. After that months we are very much care to don't use ac and less use of electricity. But bill never came down.
After the strict control, in the august he bill shows 501. We thought that it's usage came into effect on bill.
In the month of october billing time i have seen that bill amount 98 and acd...

I have a complaint to asst. Engineer, gandhi nagar electrical section, ettumanur, kottayam on 25/08/17 regarding the sub lines to few homes behind my house (Consumer no. 9087), which is approaching to my house sun shade due to related electric post leaned. Subjected lines before was passed my neighboring plot. Now its passing close to my house and is very dangerous situation. After my above complaint one officer visit /inspect and informed...

I have made online payment for bill on 23/10/2017 through south indian bank, internet banking the money got deducted from bank, but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

Bill details:
C#[protected]
Bill#[protected]
Bill amt: 1, 623
Section: kuravilangadbr...

Consumer number:[protected]
Web complaint number: [protected]
Request date: 11/10/2017
Status : acknowledge

Please find the above details for the web complaint i have raised on kseb web self service website for reference.

1. Bill charges was exorbitantly high since april 2016. When we checked now the office mentioned the meter not working since last april, hence they charged the previous...

I have made online payment for bill on 20/10/2017 through hdfc bank. The money got deducted from bank, but the bill payment was not successful. It was showing as pending on the time checked, but next day the status even not showing in site https://wss.kseb.in.

Bill details:
C#[protected]
Bill#[protected]
Bill amt: 421.00
Section: amballoor
Consumer: v a shankaran kutty

Please...

I ka abdul jaleel consumer number 21260 aluva west has a complaint regarding payment of my bill. Last date of payment was 16/10/17. I went kseb. Office closed due to hartal. 17/10/17 morning i paid the bill. But when i reached back home they had already taken out the fuse. Without informing. And there were nobody in the house... At night we searched nd got the fuse... I telephoned the office nd the man sitting there telling irresponsibly...

Consumer no:[protected]
Bill date: 14/8/2017
Bill amount: rs. 5864

Payment through online net banking done on 30/8/2017 amount rs.5864
Through my sbi account
Kseb informed on 14/9/2017 they have not received payment till date
Check with the bank they told money has gone from my account for the above stated amount and there is not return recorded here so write a complaint we will check...

My name is ramu c. M. I have a registered account in kseb's online web-portal in the name of my father, m. P. Karunakaran (Consumer number:[protected].

On 29/08/2017, i performed an online transaction for bill number:[protected], bill amount: rs. 616/-, dated 25/08/2017 and due on 13/09/2017. The payment was made through sbi net-banking via "techprocess" payment gateway.

Unfortunately, following the transaction,...