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KFC India Complaints & Reviews

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Last updated May 26, 2024
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KFC India reviews & complaints page 119

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R
rajuprksh
from Bengaluru, Karnataka
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Found glass piece in my order — veg rice bowl

Address:560071
Website:www.kfc.co.in

Hi team,

My colleague ordered veg rice bowl and a bucket of 8 pc's and unfortunately found glass piece in my veg rice bowl.

Order no — 7772, total bill value-756, ordered at:- yum restaurants (india) pvt ltd, pyramid food court, e-golf links bangalore-560071

This is really a disaster, i have the photos and unable to post the same due to the size, let me know if you need any further information....
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R
ranjmath
from Mumbai, Maharashtra
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No response for a delivery order for 2 hours

Address:Chennai, Tamil Nadu, 600016

Last evening at 17.16 hrs I placed an order and got confirmation in 2 mins via sms.
No response from the Manapakkam store till 18.10 Hrs
Called toll free number they kept saying order will reach in 15 mins.
Made 5 calls to KFC no response
Delivery boy calls at 18.25 and tells me order is getting ready and will reach in 30-40 mins,
Store Manager of Manapakkam calls at 18.55 and tells me is I am not willing...
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B
Bhattacharya Dolly
from Gurgaon, Haryana
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Food quality and taste

Address:11
Website:Kfc

Yesterday we ordered singer burger and chizza and this was of nehru place. The food quality was worth less in comparison to faridabad outlet, also crew behaviour was not apealing as if they are doing some knd of favour to serve, also wanted to say that chicken pop corns were not crispy and chiza has a smell of raw besan, gram flour, please check this nehru place outlet in epicuria, wuality is unsatisfied....
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N
niranju
from Aluva, Kerala
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No supply- Reg

After placing order your rep called and informed there is no delivery in our place, if there is no suppl;y why you arent shown the same in your site, very bad experience, order No. 4198...
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S
Sathis.kanna
from Hyderabad, Telangana
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Food Quality

I have ordered food in KFC - Inorbit Mall Hyderabad, Food quality was very poor. We were not able to eat that. It was not cooked properly (All chicken did not even cooked properly). French Fries was the worst i have ever ate.

The sales person sold me the KFC card and told that attractive offers are available in the card. I have told them to recharge for 300 and they have recharged for 900. It was my mistake, i did not notice...
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S
Sagabala Janardhan
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Order not delivered waited for 2.30 hrs

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have placed the order at 8.24 pm on 22nd June 2016, and i have been waited for 2 hrs and around 10.30 I have called KFC Customer care[protected], and they said that we will deliver in next 30 mins, the problem is that after 11pm security guards wont allow any of the delivery guys to enter into society.

this is the 2nd time I have faced this problem and even guests have to wait till 2.30 hrs for dinner and finally i sent...
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A
anoop.yd
from Varanasi, Uttar Pradesh
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Bad behavior

Address:276001

Dear Sir/Madam
I am very sorry to inform you regarding absurd and very rude behavior of staff present at KFC counter at terminal 1 at Delhi Airport. At 3 pm. on dated 15th june 2016 on the request of my kids I went at KFC counter. Two billing counters were functioning. In the middle counter there was a healthy and bright face young girl I could not remember her name. I keep my nine years old son in queue. When he reached at counter...
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S
sudeep suren
from Mangalore, Karnataka
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Wrong order delivered - 3rd time

Address:560098
Website:www.kfc.com

Hi my name is sudeep[protected] my no. To trace my order history), i have been delivered wrong order yet again for the third time. My order no, 9785 order date 19th june and order was delivered from arch mall, bangalore. I had clearly asked for all choice pieces (Legs & thighs) still i was send wings and other pieces (4 nos) along with my order. This is happening 3rd time from your kfc delivery call centre. Either you employee deaf & dumb...
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M
mrinal nair
from Surat, Gujarat
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Vat

Address:Surat, Gujarat, 395001

I happend to hav dinner at kfc outlet at piplod area of surat district and had ordered best of 3 kfc specials of rs 499. My bill totaled upto rs 604 which included 74.85 vat... Now i have had food from ur outlets for a long time and this was the first time i was charged vat separately... Negating my impression that the amount shown was always inclusive of vat... I learnt from the store incharge that it had been seperated from april 1st......
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G
Gadiok
from Patna, Bihar
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Hot and crispy bucket of 8pcs

Address:Dehradun, Uttarakhand, 248001

I am one of your regular cutomer wh visits thrice a week and one of the most worst thing which happened to me twice is your hot and crisp bucket of 8 pcs. Today it was too oily that we got 6 pcs replaced but again when we got the pcs they were too oily i repeat too oily though explaining this prblm to the manager there he was not compromising with us due to which we had to threw all the 5 pcs in the binn due to which our money was wasted...
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V
Vishalckc
from Bengaluru, Karnataka
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Missing item in my order

Address:560054
Website:delivery.kfc.co.in/kfcindia/web

I ordered for a Chicken Zinger meal and a chicken snacker from KFC (new bEL road Bengaluru) and paid through debit card
The delivery guy came with only Chicken zinger meal and went saying that he will come back in 10 minutes, but he didn't come.
Its 2 hours since then I tried calling KFC multiple times, everytime saying that they will deliver shortly, but I have received no call or info whatsoever.
If things persists...
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S
Sneha Sah
from Bengaluru, Karnataka
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Kfc chicken hot and crispy

Address:201301
Website:KFC

KFC service was available today inside my office cafeteria. I order KFC chicken hot and crispy which looked fine but once i ate it i found it stale and it was smelling awful. I went to the vendor and told him about my concern, he said he will replace the chicken. how can a company like KFC be so irresponsible about one's health. I really feel so disgusted about it....
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V
Vickey Bajwa
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired food given

Address:Ludhiana, Punjab, 141014
Website:consumer complaints

I have been a regular customer for the KFC, but enough is enough. For the last three times I have frequented this location, they have been unable to fill my order as requested. Yesterday, I went to it at 9:00 pm to order zinger meal and 1 piece chicken . First of all, I stood at the counter for 10 minutes trying to get someone to wait on me only to be told that once again they only have one available..

Chicken was cold, greasy,...
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J
jerushah
from Ozhukarai, Puducherry
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Poor quality of service

Website:indian consumer complain

Yesterday we went yo kfc in thootkudi at vellamal hypermarket the service was bad .there were no persons to serve us .We ordered for a chicken bucket they are putting a cover on top they are just giving it like that.THEN when we asked for plate they are ignoring us .IN Other countries like DUBAI there . service is 100% perfect i want you to bring kfc like dubai....
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V
Vishwa Singh
from Gurgaon, Haryana
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Rice Bowlz chicken popcorn very bad taste smell

Address:Gurgaon, Haryana, 122011

Dear sir

Today I gave one chicken popcorn rice Bowlz order on phone[protected] . there is too much smell in rice . This not with me first time .its continue three times.why KFC brand himself go down ? In my mined KFC is a world Big Brand, but this situation no body care KFC quality.They have supply from Devyani International Ltd shop No-MS0044, Upp Grd Flr DT Mega Mall Gurgaon Haryana
Invoice No [protected],
I...
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J
Jill Kar
from Delhi, Delhi
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Refund not received

Address:New Delhi, Delhi, 110015
Website:delivery.kfc.co.in

Hello
I ordered from https://delivery.kfc.co.in/ on 23/05/2016 for a total sum of Rs. 507.68 at 15.50hrs vide Order reference: [protected].
Withing 20 minutes of placing the order, I received a call from the KFC Restaurant, Food Court, Lower Ground Floor, TDI Mall. The person informed that my address does not lie in KFC's trade area, hence my order cannot be delivered resulting in cancellation.
Since I had already paid...
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K
kaveri raghavan
from Madurai, Tamil Nadu
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Shameful Service - To kfc regional manager

Address:Chennai, Tamil Nadu, 600031
Website:www.kfc.co.in

Order ID: ovEBEE ; Date: June 01, 2016 at 08:14 PM. i had placed an order with KFC but it is sad that i never received my order. shameful service. i have not known any service provider to be so irresponsible about the service they provide. it is a serious matter when it comes to promising a service and not fulfilling it and what's worse is that, there was no call or sms for not providing the said service nor for apologising for not being...
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V
Vinodks
from Mumbai, Maharashtra
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Home delivery

Address:560027

Kfc has not some of the details on website and not even on the terms and conditions with regards to home delivery, i wanted place the order but there is no delivery option for wilson garden and it is not mentioned, i have promised my family about kfc food getting delivered trusting you guys and its dissappoinment, u guys are cheating customers by flashing false information, and i spoke to srinivas assist manager delivery center he wasn't...
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M
mazumderfi
from Udaipur, Rajasthan
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Practice of overbilling & fraud in kfc outlet at sector 63, noida, up

Address:Gautam Buddh Nagar, Uttar Pradesh, 201302

On 28/5/16, i visited above kfc outlet with family & ordered for certain items (Details available in enclosed bill). After taking our order & doing some work in his computer, the person at the counter demanded rs.515.00 with an impression that he is about to hand over the bill to us. I handed over my credit card for the amount. However, after debiting the amount he did not hand over the bill on his own. Since my ordered quantity was not appearing...
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K
kfcdon
from Pune, Maharashtra
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Egoistic unprofessional, manager narayana kfc pimple saudagar

Address:Pune, Maharashtra, 411016
Website:www.kfc.co.in

I am daily member of KFC, most of member from pimpri as well pimple saudagar know me from face
as of saturday 28 may I visited PS branch at around 8 pm, ordered some meal, also for one more round at same time asked for fries and pepsi

what happened was disgracefull, at 11 pm when I visited, narayna the manager said store was closed and gone outside
if kfc has any camera, they can check my recording, that I said...
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