Claimed

KFC India Complaints & Reviews

1
Last updated May 26, 2024
Complaints 2690
Resolved
503
Unresolved
2187
Quick Links
Statistics
Share
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

KFC India reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Freddy Kersi Mistry
Report
Copy

Highly disappointed with the service

Address:Dakshina Kannada, Karnataka, 575017

I dr. Freddy kersi mistry visited kfc manglore city centre branch at around 10:45pm, after my movie show got over. I ordered rice bowl chicken popcorn one as i was getting late to reach back to hostel so i ordered a take so that i can have it on my way in the cab. I got the order well within time but i wasn't given any spoon to eat. When asked about it i was informed that they have stopped giving as the plastic is band...But it was shocking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nov123
from Mumbai, Maharashtra
Report
Copy

No value for customer

Address:700156
Website:KFC

The outlet of KFC in New Town Rajarhat near DLF building Kolkata is extremely pathetic as they don't know what a customer meant to a service industry .

A couple of days before I went at 11:00 pm to place my order as I was very hungry . Nobody seems to be bothered me standing at d counter and people kept on shouting and howling on each other, seems in a hurry to close d shop or probably some delivery order was pending
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikion
from Delhi, Delhi
Report
Copy

Quality of food

Address:132001

Hi, i happened to visit kfc in karnal with my colleagues . It was a real treat where i felt the quality of the chicken and the product called popcorn & chicken snacker seems to be a waste and fact is that the kfc team seems to be cheating customers... Reasons: there was a name once upon a time and the chicken was juicy and delicious. These days there seems to be some local products used in kfc making which has definitely spoiled the name...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
R
Rahul Baid
from Kolkata, West Bengal
Report
Copy

Service tax on home delivery

Address:700091

I do not understand the reason of levying service tax on home deliveries.
And instead of co-operating with the customers, your representatives kept on arguing with us.
Kindly confirm with your chartered accountants who audit your financial statements.
This is a serious issue.
Why would customers suffer for the unawareness of your employees.

You have a good reputation in the market.
Kindly,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitin Mathew
from Thrissur, Kerala
Report
Copy

No refund of my amount

Address:Bangalore, Karnataka, 560054
Website:www.kfc.co.in

I tried to order my meal through KFC and got order failure twice...on both occasions rs 289 was deducted from my card and when I enquired they had some weird answer that it is not reflecting in our accounts...I enquired with my bank and they told me that the payment is made at KFC. I[censored] guys are so hungry for people's free money please come on the road n beg..we will be happy to put some money bit don't do such fraud..I am going to spread...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
stefpereira
from Mumbai, Maharashtra
Report
Copy

Kfc chicken mingles bucket, the chicken wings

Address:400076
Website:kfc

I had visited the kfc restaurant in the below mentioned address:
Ground floor, haiko palace mall, central avenue, hiranandani gardens, powai, mumbai, maharashtra 400076, on friday 08th april_2016 in the evening
I had ordered for a chicken mingles bucket along with krushers,
When i received the order i did notice that the chicken wings were not proper(Kind of stale & the masala used was not of proper quality)
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaishweta
from Gurgaon, Haryana
Report
Copy

Food undelivered

Address:Gurgaon, Haryana, 122002

I ordered from kfc on 7 the apr 2016 at 22:11.i was waiting for the order but it didnt come till 23:30. then i got a call from the delivery boy at around 11.30 that he has reached nearby. i waited for him for 10-15 mins more.after getting frustrated coz it was around 11.45 i cancelled the order.
i dont know how a brand name like kfc can do such type of things. iam totally fed up of their delivery system.
i need an answer from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bluedragon
from Gurgaon, Haryana
Report
Copy

Unethical practice at dlf city center mall gurgaon

Address:122002

Dear Sir/ Madam

I am a regular customer of KFC and i use to order or takeaway from all of your outlets in delhi and gurgaon but for the first time that i have encountered such a problem were one of your employees working in DLF City Center Mall in gurgaon had done this . I had ordered from there and the guy stole a chicken piece from the order and i believe that it is not just me but lot many other people are getting duped...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Antony Valentine Patrick
from Ottappalam, Kerala
Report
Copy

Refused to give offer

Address:Palakkad, Kerala, 678001

I got this weird experience from palakkad (kerala) outlet.It was a wednesday and knowing about the offer of 10 pcs for 350 we checked into the store and they refused to give that offer and wanted us to take the meal offer for 750.They said that orders from above makes us do these things.I went to the store after clarifying the offer in your website.It was very disappointing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subgupta
from Mohali, Punjab
Report
Copy

Charging of service tax on takeaway orders

Address:Jalandhar, Punjab, 144003

I had picked up my chicken strips plus another item order from KFC, Model Town, Jalandhar outlet vide their bill chk 3022 dated 06/04/16. The total order was for Rs 425/- + Rs 60.78 [VAT] +Rs 23.80 [ Service Tax] + Rs 0.85/- [SB Cess]--Total money paid by me was Rs 510/-.
Why is the service tax being charged when one picks up the stuff at the outlet & no table service is being given by them ? I was told this is always charged.Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
selvaa.B
from Bhubaneshwar, Odisha
Report
Copy

Worst courtesy and order not server

Address:Madurai, Tamil Nadu, 625010
Website:kfc.co.in

Hi all,


However reads the mail thanks for taking time in reading this since i am sure this will also another mail moving directly to trash without any response.

I have been to your outlet in madurai(Tamilnadu) at 21:20 hrs. I ordered for the following food menu.


1. 5 in 1 combo meal
2. 1 chicken rice bowl
3. 2 small popcorn chicken
4. Chicken zinger burgerbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samratarjun
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding worst taste and texture product for the 3rd time in a row and unfriendly behaviour of manager and the staff.

Address:Karnal, Haryana, 132001

Hi,
I'm dr. Arjun sehgal, from karnal, haryana.
It was my worstest experience in your karnal kfc outlet 3rd time in a row but you and kfc karnal never apologised and compensated. So i believe it was my last final visit to your kfc.
Today again, my order was wost.
The krishers/straweberry smoothies were thin and very extra sweet. I felt like i'm drinking water with 1kg sugar in it. So i had to leave it without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
proactivemurali
from Delhi, Delhi
Report
Copy

Availability of food & service quality

Address:560100

Hi team,

Sharing recent experience

Date: 31 march 2016
Order # 1904
Delivery location: electronic city

Issue: service & availability of food

Was trying to place an order for over 30 mins due to some server issues transaction failed multiple times!

Called up the customer care for assistance only to know that store was out of burgers at 2030 ist
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Utsav Suri
Report
Copy

Unprofessional

Address:New Delhi, Delhi, 110018
Website:www.kfc.co.in

Yesterday i placed an order by calling Janakpuri branch n spoke to priyanka..n placed the order at 2.25 pm order no 3153. Wherein i told them to get it delivered within 30 minuts or max by 3 pm. In first time they told that it will be delivered withim time..but after waiting for so long when i called them at 3 pm somebody else picked up n said we r rumning out of delivery person or Riders, so it will take another 15 to 20 min... i afyer that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Patna, Bihar, 800003
Website:www.consumercomplaints.in

Order no.[protected]
I ordered 6 popcorn chicken and one chicken burger with extra cheese. It was such a disgusting experience. Firstly der was no extra cheese infact almost no cheese. And the one drop of cheese which was there was stinking. Secondly, the box in which chocken popcorn was there smelled soo bad, the entire chicken popcorn had to be thrown. It ws simply yuck. I wasted my rs 863/- in this stuff. Didn't expected such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prtnes
Report
Copy

Bad kfc patel nagar

Address:110008

Regarding kfc patel nagar. Call came from
[protected] (pankaj)

to tell me ur order will be late as rice was cooking.this scene i've seen many times there but i said ok.

He didnt disconnect my number then and after one hour of waiting I approached to my phone to call them and what i saw- they didnt disconnect my call for one hour.

I called them but none picked.I ordered again the order.then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Alappuzha, Kerala
Website:/kfcalleppey

I would like to bring your attention towards the attitude of staffsin kfc restaurant located opposite to sd college, alappuzha.
This international company franchise has been showing advertisement of a particular offer ( all wednesday-12 peices kfc chicken for rs.300) in television sice the past one week.
Considering this offer i went to the restuarant on[protected]Wednesday) and ordered the offer product. But the staff (Subin...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lalitpachani
from Bengaluru, Karnataka
Report
Copy

Amount not refunded after canceled delivery

Address:560068
Website:www.kfc.co.in

Hello,

Hello,

Regarding my payment KFC, which was not refunded yet.

I tried to place an order in KFC portal on 18 march 2016.
order has been made. KFC guy informed me that delivery would not be possible because of my address is not within the range that is Bommanahalli, Bangalore-560068.

Details of Delivery confirmation received by SMS mention below:
ticket order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560068
Website:www.kfc.co.in

Hello,

Regarding my payment kfc,

I tried to purchase and order in kfc portal on 18 march 2016.
Purchase has not been completed. But i found paytm balance has been deducted from my account

Details of transaction:
Paid for orderbilldesknut order #fpt[protected]paytm cash txn id [protected]-03-18 06:01:12 pm
Rs 505.73

Providing my kfc account name:
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rk rohit kumar
from Mumbai, Maharashtra
Report
Copy

Service and food quality

Address:Patna, Bihar, 800001

Hii.. Last night I visited to kfc patna. But there were so many problems I faced .. I feel the waste of money completely. I am very upset with your employer at kfc gandhimaidan
. The staff not serve me burger on table and seeing me just like a seniors boss.. And so bad quality of food.. The all food are poor quality food. My contact no. Is [protected]., the chicken was foul smell.and burger became cold ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy