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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 28

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I placed an order using the KFC app using a gift card. The money was debited from the gift card but the order was not placed. It prompted something went wrong. I tried calling customer care who said someone will call back for the refund but no one did.
I placed the order at around 5.10 on 2nd July....
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Dr Yasmin Ahmad
Jul 2, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
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Regarding the ultimate bucket

This is the order number [protected] placed through zommatto and KFC at model town provided us the Ultimate bucket in which the chicken strips were not fresh and hard to eat even the other pieces were also over fried.I called at model town but they are not ready to change the bucket.I m very old customer of KFC but very disappointed with the KFC service.Pls pay heed to this complain....
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Priyankuu
from Pune, Maharashtra
Jul 2, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
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Order id has not been generated during online food ordering

Address:Spot 18 pimple saudagar, jagtap dairy pune

We just ordered food in kfc place itself online mode, where amount debited but order id has not been generated, and showing that amount credited to wallet, but we enquire our wallet it was not credited there too. Now we want our money back asap. Pls contact us on [protected], [protected]...
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Aviran
from Delhi, Delhi
Jul 2, 2022
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Payment Issue with KFC APP

Address:Rani Bagh
Website:online.kfc.co.in

Hello i placed an order online for delivery through the KFC App at 2:34 PM on 10th June, 2022 from the KFC store at Pitampura and paid through my Phone Pay UPI Id.

Payment Deducted but order was not accepted by the KFC App, then again, then I have placed a another order on KFC App at 2:41 Pm on 10th June 2022, again the same issue, payment deducted from Phone Pay UPI, but order not accepted by KFC App.

Attached...
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Arjun1226
from Mysore, Karnataka
Jul 1, 2022
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Complaining about refund

Address:KFC garuda mall, mysore, karnataka

I had order online in kfc, but my order failed and money got deducted. I called costumer care & they said they raised ticket for refund. It's been 17days from then and I haven't got refunded yet. I called the costumer care 2 times since then, but they only gave word of trust say that the amount will be refund in 5-7 days, but nothing has been done. If i don't get refunded I'll be sewing kfc in court....
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moideenkunhi
from Muluppilagadu, Kerala
Jul 1, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Bad behavior and poor service

Address:SOUTH KALAMASSERY , NEAR COCHIN METRO CUSAT SHOP

Today, on 01/07/20222 Myself and 4 other colleagues went to KFC outlet situated in South Kalamassery, Eranakulam, Kerala at 1.30 pm . We ordered food at the same time and they took Rs 1164, out of Rs 450 as cash and Rs 714 from my colleagues credit card . The Cashier /Biller lady informed there were some error to the machine so they could not produce bill . In fact As per KFC manual, if there is no bill, means free food for the particular...
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Kshitij Walukar
Jun 30, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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I paid for the order but didn't received the order

Address:KFC Hyderabad-Sarath Mall GF
Website:kfc.com

I placed the order on 29th june 2022 but didn't received the order, I called KFC customer care but they didn't did anything. I never contacted for the refund from their side. please help me with the refund.
our Order
1x Ultimate Savings Bucket ₹ 699.05
SubTotal ₹ 699.05
Restaurant Handling Charges ₹ 35.00
GST ₹ 29.96
Paid (UPI) ₹ 664.01
Coupon Code KFC100
Discounted Amount ₹...
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Souravsingh68
Jun 30, 2022
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Payment error in app amount not refunded yet

Address:Kfc, No 20 K Park street, Sir William Jones Sarani, Kolkata, West Bengal 700016

KFC India — payment deducted, but showing error and not refunded yet
In app
I placed an order on 28 june, 2022 on kfc app and paid through amazon pay.
Payment was successful and amount was deducted, but it showed an error on app and order was not placed.
Then i paid for same order in cash and waited for automatic refund.
But since today, i have not received refund of 168 rupees.

I contacted...
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Albin Chandi
Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited for order from my Paytm Wallet but food was never delivered

Address:KFC , FC2, Epicuria Eros Mall District Center 10, Shivaji Place, Rajouri Garden, New Delhi, Delhi 110027
Website:online.kfc.co.in

Hello i placed an order online for delivery through the KFC app at 9:15 PM on 29th May, 2022 from the KFC store at Rajouri Garden and paid through my PayTm Wallet
. But the order was never delivered to me .
Order Number was #N5327D[protected] .
The delivery guy was Arjun Kumar . When i called him he said he never picked up the order from the restaurant because the order was assigned to someone else as soon as he received...
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Rajesh1472
from Ernakulam, Kerala
Jun 29, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
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Ordered KFC popcorn nachos from KFC,kochi, they sent only nachos

Address:T1 3B2 Manjooran orchid meadows, kakkanad, kochi, 682030

Ordered KFC popcorn nachos from KFC, NOEL FOCUS MALL, CHITTETHUKARA, KOCHI.(682031)via swiggy(order number[protected].we received only nachos....
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Ayushee Narnaware
Jun 29, 2022
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Kfc order not received waited for 2 hours

Kfc order not received waited for more than 2 hours not customer service number provided for Hyderabad Called support multiple times they are not able to solve the issue not able to raise the refund.Your order number: K164W91568
Delivery Date: 29 June 2022
Estimated Delivery Time: 08:25 PM...
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Yamuna Bantu
Jun 29, 2022
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We are got cool and smelled KFC., test also very bad

Address:masjid banda
Website:KFC APP

Order No K164W91558...
+1 photos
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I had placed a order today though the KFC app and they led me to the payment gateway took the money but no order confirmation recieved and all helpline contacts are busy every single time....
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Jennifer nora
Jun 29, 2022
Jul 17, 2022
This thread was updated on Jul 17, 2022
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chicken, burger, french fries

Address:visakhapatnam
Website:www.consumercomplaints.in/kfc-india-b100448

I badly disappointed my family since I spent my time, money, and effort. I always choose KFC when I can eat some Delicious To, but this time I was very dissatisfied with the taste and quality.

We left the KFC there and returned home with an empty stomach after my family questioned whether the KFC there had a really poor taste.

I thus ask the KFC team to serve my family all of the KFC chickens and burgers so that...
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Madhura Sb
Jun 29, 2022
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KFC Order not placed but money got deducted

KFC — Order not placed but money got deducted
I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order...
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Sumedha Shrivastava
Jun 29, 2022
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Order not placed but money got deducted

I placed an order through the KFC app . Money got deducted from my UPI but order was not placed. I did not recieve any confirmation regarding my order...
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Abhi Antony
Jun 28, 2022
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KFC Food

Address:KFC Oberon Mall 34/195 Padivattom,Edappally kochi 682024

I have a complaint about the food that you served on 27/6/2022 at 7pm in kfc oberon mall kochi, it happened to my family that they were having huge problems with their stomach, especially my wife is admitted in the hospital and she is carrying too, so we just wanted to know what value you give for the money ? And what value you give for the people who come and eat from there, if something happens to my wife, who will take responsibility for...
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Shivi Bharadwaj
Jun 28, 2022
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Order not placed but amount deducted

Address:KFC anisabad, Patna-800002
Website:Kfc app

I downloaded kfc app yesterday, ordered 5pc leg piece bucket. Made an online payment through UPI. Amount of 520 rs deducted but order was not placed. I tried to contact customer care but no help. Please resolve my issue asap....
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Shivi Bharadwaj
Jun 28, 2022
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Order not placed but amount deducted

Address:Kfc anisabad

I ordered an item, made an online payment through UPI. Amount deducted but when j checked the order status it was showing i Haven't placed any order. Please refund my money back else I will tweet against kfc. I have proof to justify it....
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NAEEMA SHANAVAS
Jun 27, 2022
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Unrelated messages

Address:I don't know 🙄

Today i got these messages which is so weird!
It's totally not related to my any actions... even though I'm getting these messages.Since i think it's probably a fraud text i didn't open the link provided in the text.
Please make sure what's wrong and inform me kindly....
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