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KFC India Complaints & Reviews

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Updated: Oct 25, 2025
Complaints 2733
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508
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KFC India reviews & complaints page 28

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V
Vignesh251094
from Chennai, Tamil Nadu
Jul 19, 2022
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Address: Plot No 11, Madras Thiruvallur High Rd, Secretariat Colony, Vivek Nagar, Ambattur, Chennai, Tamil Nadu 600053

Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch kfc is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.
KFC India customer support has been notified about the posted complaint.
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    R
    Rashid28
    from Delhi, Delhi
    Jul 19, 2022
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    Address: KFC Vegas Mall Dwarka

    I ordered through KFC app on 13 July 2022 at Vegas Mall Dwarka, Delhi
    The total bill was of Rs.601 and i made the payment through Google pay and payment got deducted but the order was not confirmed than i complaint to the store manager but they ask me to wait for 3-5 days and its been more than that .
    +1 photos
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      Y
      YaminiSeepana
      Jul 17, 2022
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      I was placing an order in KFC and paid using gpay. The money was deducted but the order did not get placed. I am unable to call the support as it says all the executives are busy and I am not able to contact through email due to some UI issue
      KFC India customer support has been notified about the posted complaint.
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        S
        S Gowtham Ganeshwer
        Jul 16, 2022
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        Address: Nellore

        I have ordered today from KFC app while on payment page I selected UPI option to pay through phone pe but once the amount got deducted after that there payment page showing error and transaction was stopped there and order was not placed and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹728.99/- ASAP.
        Regards,
        Gowtham
        [protected]@gmail.com
        +1 photos
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          P
          Pawani Doki
          from Bengaluru, Karnataka
          Jul 16, 2022
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          Bill not received and bad quality food served

          Address: KFC, Devyani International Ltd, Kadugodi, Bangalore

          Date of the incident : 7/16/2022

          Today we visited the KFC branch Devyani International Ltd, Vijay Sai Colony, Whitefield Bangalorea around 2.20 pm and ordered the below Items

          Classic Zinger Meal
          Veg Zinger

          I have made the payment and asked the attendant to give the bill immediately after the payment. She told me that she would give in few mins.
          We got the ordered burgers. French fries...
          +1 photos
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          P
          Patil170106042
          from Sangli, Maharashtra
          Jul 16, 2022
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          Money deducted but order not placed via KFC app.
          I had ordered Zinger box.
          +1 photos
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            S
            ShivamPatil807
            from Pune, Maharashtra
            Jul 15, 2022
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            Address: Hinjewadi Pune
            Website: KFC app

            I've placed order on KFC app on 8th June 2022 from KFC Hinjewadi near wakad road and my order has been cancelled by your customer care as it was out of their delivery zone and they said the money will be refunded. But there is no response from them.Pls look into the matter immediately.
            KFC India customer support has been notified about the posted complaint.
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              B
              Biju Alumkal
              Jul 14, 2022
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              Address: Mj Lifestyle Astyllen, Flat#111, C block, Choodasandra

              I have purchased kfc chicken today evening from kfc hosa road Bengaluru store. When i took it to home and trying to eat with my kids, we seen 3pieces were inside red/ pink colour on d flush. This looks bad and old chicken..This should be actioned and should not serve old stock chicken to customers.. Invoice no:[protected].i have my bill and kept one piece as sample if at all ypu need an inspection... Tried to upload pictures but didn't work.
              KFC India customer support has been notified about the posted complaint.
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                B
                breddy1206
                from Hyderabad, Telangana
                Jul 14, 2022
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                Address: hyderabad

                Hello,
                I had placed an order via the KFC web portal on 6 July 2022 and paid an amount of 566.98 via Paytm. However, after the amount was deducted from my account, no order was placed. Same day i spoke with KFC customer care executive they said amount will refund in 3-5 days and they provided ticket id:[protected]. But till today i didn't received refund amount.

                Please find the attachment for reference.
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                  Y
                  Yoosuf Rt
                  Jul 14, 2022
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                  Complaining about the experience with vadodara gujarat kfc central mall branch.

                  Address: Vadodara

                  I bought kfc from the last month from the vadodara central mall kfc branch and payment done with upi and unfortunately i paid twice by network issues. I take an complaint about this payment and they told me it will be refund within a week, but till yet don’t get money refund

                  By YOOSUF R T [protected]...
                  +2 photos
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                  V
                  Vikas Sodhi
                  from Pinjore, Haryana
                  Jul 14, 2022
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                  Address: Kfc sce9 punchkula
                  Website: Goggle

                  Cleaning complaint kfc sce9 Punchula
                  KFC India customer support has been notified about the posted complaint.
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                  https://www.consumercomplaints.in/kfc-india-b100448#get-cl3245272
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                    P
                    Priya Datta
                    from Panchkula, Haryana
                    Jul 14, 2022
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                    Refund Issue

                    Address: Sector 9 Panchkula
                    Website: online.kfc.co.in

                    This is about order placed but not confirmed via the KFC App on June 29, 2022 for which I am yet to receive a refund even after constant follow up with the Sector 9 Panchkula store with two of their Managers Mr. Vijay Kumar & Ms. Reena. Please see the attached UPI Transaction ID details for your reference....
                    +1 photos
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                    M
                    Madhur Marisha
                    Jul 13, 2022
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                    On 12th July 2022, at around 9:30 pm, I made my order for around 485/-
                    At 10 pm, I was called by your employee and they told me that they won't be able to deliver my order.
                    Since, it was late I told him to cancel my order. But I haven't received my refund till now.
                    KFC India customer support has been notified about the posted complaint.
                    View replies
                    Hi Madhur, sorry to make you feel this way. We’re always looking to improve, so we welcome you to share this feedback here: [protected]@yum.com.
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                      S
                      Subhash_311
                      Jul 13, 2022
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                      Recently, I have visited KFC - Jipmer at Pondicherry on July 2, 2022. My friend paid the bill. After that, the next day I received a message to phone stating that to give a feedback on my recent visit to KFC - Jipmer.

                      Though my friend paid the bill and in any cause I didn't involved in giving my number for the bill process. Then how do I received that feedback message with exact location I visited. I didn't even have KFC app in my phone or browser logged in. How can be this is possible to know my location?
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                        H
                        Harshad Mk
                        Jul 13, 2022
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                        Issue happend from Kerala/kannur outlet:-
                        We need 16 pc’s kfc and when we approach to the counter, they said there is offer for 20 pc’s and the price is 2020 inr. we said them ok .then we pay the cash and left from the counter.after 5-10 minutes we come back to collect the items then the counter guy said that he is mistake, we have to pay 880inr more for the item.We talk with him about his mistake .Actually we can cancel the order and we can choose MRA restaurant or some other restaurant, but we paid the extra amount and collected the items .Any way we decided that not to buy KFC from ind.Compare to GCC countries, very worst service provided for us
                        +1 videos
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                          S
                          Shumukhaya Singh
                          Jul 12, 2022
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                          Address: KFC SIGRA VARANASI

                          They have charge dips in my bill but, at the time of receiving they said they don't have
                          +1 photos
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                            T
                            TEEKAM CHAND
                            Jul 12, 2022
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                            Address: Sardarpura, Jodhpur

                            I had 3 orders, out of which
                            Smoky red ( one was very old and had foul taste and other had very bad spice taste) both pieces seemed old.
                            Popcorn were not crunchy, they were very soft and tested bad and hot wings were not even recognisable.
                            I'm a regular at KFC, whenever I went to Chandigarh during my college days, I would visit KFC. I recently moved to jodhpur and KFC did have the recognisable taste and satisfaction. In the past even though we knew KFC was expansive, we still went because it was satisfactory but here in Jodhpur it was very bad experience.
                            My order details are
                            Inv No [protected]
                            ORD No K[protected]
                            POS No K40603, Token No 9611
                            +1 photos
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                              A
                              Akreddy2799
                              from Hyderabad, Telangana
                              Jul 12, 2022
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                              Address: Rajapushpa Greendale villas, Osman nagar

                              I have ordered from KFC App 5pc Smoky Red Chicken Order# K332W57338 on July 12, 2022 at 12:28 pm. Delivery Address: Villa-116, Rajapushpa GREEN DALE, Osman Nagar, Hyderabad, Telangana, India, 502032.

                              I haven’t received the order as the delivery guy denied because the delivery address was far away. But the app approved the delivery address and accepted to delivery the order. I called him and he told that he will return the order to the restaurant and I will be refunded with the amount.

                              But I didn’t received any refund or message from the App or the restaurant.
                              +1 photos
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                                K
                                Kshitij Shivam
                                Jul 12, 2022
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                                Resolved

                                Refund :- order not placed but money deducted .

                                Hi Team KFC,
                                On 3rd July 2022, I was trying to place an order via KFC App at rohini 2 kfc branch of rs : 1114.01 money got deducted from my credit card, but order was not placed successfully. I spoke to the restaurant who asked me to wait for 3-4 days . But still no refund is issued. I have already spoke to the customer care they asked me to send mail to kfc.[protected]@sapphirefoods.in but there is no reply . Please look over and solve...
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                                Mayuri 4
                                Jul 12, 2022
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                                I ordered through kfc app. Order place payment done by UPI. Order will be delivered by 2.09pm on Tue 12 2022 but order not received. Please refund my amount.
                                KFC India customer support has been notified about the posted complaint.
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