KFC India Complaints & Reviews

Hi KFC,

I'm Gowtham

I have placed two orders my money get debited and my orders are not recieved.

FYI

Hello KFC Lover! Your Order No. N6768D[protected], amount Rs. 239.99 is in our kitchen! For any query kindly call [protected]. Thanks!!

Yay! Your KFC order number N6768D[protected] is confirmed. Hot & Crispy food will be ready for express pick up at 11:09 AM from KFC OMR. Call out online pick up order at the pickup counter for collection. Click for directions: https://goo.gl/V8d81k

Please refund my money.

I have ordered KFC GIFT CARD Worth ₹500 from your website online.kfc.co.in on 20/07/2022 @ 03.10 PM and i done the payment of ₹ 500 through my paytm wallet instantly. But i didn't receive any gift card at yet. So kindly please issue the card or refund my amount to the same payment source. I have attached the details of payment with this email. I wish you solve my problem as soon as possible.

Thank you.

Order...

KFC ORDER Placed successful but NOT DELIVERED AFTER PAYMENT - N6472D[protected]
Tried reaching out KFC support team to take action against branch and staff but looks like company support team also joined with local branch and ignored compliant by ignoring emails sent for action to be taken against consent employees and branch....

I am getting messages about order which I have not placed for every 5 mins from QP-KFCIND and QP-KFCCHK....

While placing order online through KFC app the order got canceled after payment. I complained about it asked for refund through their email address as there is no refund policy I didn't know what to do. I did not received any response nor the refund till date.

I had ordered food on dated July 15, 2022 . I made online payment (Net Banking) of Rs 970 .
Order No. N6442D[protected]

After the order got placed and after few minutes I get a call from the store saying that the order is cancelled by the Airoli store since it is faraway from the delivery location, though the Airoli store location was by default got selected.

When I asked about refund of money to boy...

Recently i bought a Zinger burger meal contain a burger, fries and a drink from KFC varanasi, when i received the item i was shocked seeing the burger it contains a myonese and a crispy chicken inside a plain bun.

similarly i had burger and smoky grill in Lulu mall Bangalore, same i faced and they served a kind boiled chicken in the name of smoky grill and in burger they asked shall i make it spicy, i said ok when i saw the bill the charge around 40 ra to add the red chilli sause to it which is not worth.

We are waiting with our food to eat but they don’t cleaned the previous eaten food until 15 minutes of waiting ! This worst experience of my kfc ever !

KFC India — money deducted but order not delivered
Bannenola mounika
Order date -22 july 2022
Time of order - 6 pm
Order id K459W22724

Good evening
I placed an order on kfc application from my registered number at kfc store moosapet hyderabad
I paid via debit card payment debited order has placed but didn't received the order and after 10 pm it's showing that it's been delivered in the kfc tracking link but i didn't received it
From 8 pm I have been trying calling to moosapet store but they didn't answer my calls
Then I have complaine to kfc team
The number is [protected]
Then they said they will raise the concern and i got call from gopi [protected]
He said we delivery is sent by delivery men but we don't know where he is and we don't have his number...
This is least irresponsible way to run a online delivery app without having any information about the delivery man uh people make us pay through online... To this type of frauds for customers ... Atlest they need to refund my amount but no response from kfc team they are least bothered about it...
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not delivered
Please help me to resolve the issue and help me to get refund

I got message that I had ordered KFC Chicken and order will be ready in 0.73 mins on 22/07/2022 at 3:23pm and at the same date 3:56pm again a message came that order confirmed and express pickup in 7 mins but biggest part is i didn't order anything even I don't use apps to buy foods. Then how could this happened? Can KFC order by there own? They need to answer. Or I'll take it to text level....

I did a order through kfc app and selected UPI method for the payment and payed through Google pay 463 Rupees amount is debited from my account but order is not placed.
I need refund for the same ASAP.

Thanks,
Deepika

Yesterday i tried to order and make payment using UPI option in KFC app, i made the payment in gpay but the order was not placed,

I placed an order on 20th July 2022 worth Rs625, through the KFC app. Payment eas done via UPI (PhonePe) and after the amount was deducted from my account the order was not processed. Please look into it and issue the refund ASAP.

I made a order through kfc app and did payment by Google pay. Amount is debited from my account but didn't receive any order number
The order is not placed but amount is debited from my account
I need refund for the same kindly do the needful

Thanks,
Deepika N

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store Vrindavan Lucknow Uttar pradesh
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund

Hi my money has been debited but i have not received any order number or id regarding the order.
Please see the matter and refund me asap

I just ordered smokey grilled bucket and zinger burger.they had given me 2 dips of 10gms approx and charged me 95rs extra.once i saw on bill i had been charged for dips .i told the kfc order taker to cancel these dips they said not possible.i was kfc lover but today i am not Satisfied with your service.looting customers.i had been in lots of kfc restaurants in India and in abroad but today i got disappointed.i want you to revert back asap.Even they had given cold chicken.

On 17th july 2022 at 9:29 pm I have made payment of (Rs 309.01) on KFC app for pick up but payment got deducted and order id not generated, the nearest outlet which they said to pick from RCT mall whose address is
(Address - Lal Bahadur Shastri Rd, near Amrut Nagar, Amrut Nagar, Ghatkopar West, Mumbai, Maharashtra 400086)

Please refund my money I have attached the payment screenshot and passbook of my bank account.

I placed order for food through kfc app. The money was debited from my account but later it was showing as no order placed along with no order history. I wish to get my money asap.

Sodexo has partnered with Sodexo in 2018, but still why executives are not accepting sodexo card while paying for the order. They are making rude comments and passing obscenities when we asked why they were not accepting the Sodexo card.
The main purpose of Sodexo is to be used for purchase of food. I want to know why the Ambattur branch in Chennai is not accepting sodexo. If it is not resolved I'll raise a compliant with consumer forum cell. Why should I pay with my credit card even when I hold a Sodexo card with ample money left in it.